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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Being charged 9.99 when i canceled i want all my money back
I was ready to upgrade mi free version to Premium... and there is NO WAY in the Spotify App to do this. I searched in the in the profile section... nothing... I searched in the Settings section... nothing. I even clicked the Download option and a nic...
I received an email today welcoming me to Family Premium -- which I never requested. I logged into my account and selected the option to switch back, which I was informed would take place at the next billing period -- but in the meantime I have to pa...
I can't find "geraçãomillennium" account on spotify. It's a free account, does it mean I wont be able to follow it? I know it exists because I have the url, but I've tried to find it on the search bar and it doesn't appear at all.Here's the link:http...
I was wondering if anyone can help me as I am having trouble. I haven't used Spotify and I deleted it but I am still getting £4.99 taken off my bank account every month. How is this happening?
Have Spotify premium through my job at Starbucks, why am I getting ads and won't allow me to skip songs????
I have to cancel Premium for a few months and am hoping that I will still have access to my downloaded playlists from when I was on Premium. Is this the case?
I recently switched from an iphone to a Samsung phone. I had my Spotify subscription set up through itunes and no longer use itunes. If I cancel my subscription through itunes and create a new subscription directly through Spotify, do I lose all of m...
Deleted x.x
I have payed every month on premium, and now my dad got me over to the family premium. Does it go automatically and stop taking payment from my account and just how or both? Can't find a place where I can delete my bank card. Please help me so I know...
Hi Spotify, I am behind a corporate proxy and I am trying to login to the web play. I am using: https://play.spotify.com/?http=1 The login screen works, and I enter my username and password. It says "Authentication failed. Please try again." I know m...
Hello,I'm trying to switch the country of my subscription (UK to Canada) and doing as I'm told, i.e. updating payment details. When I enter my Canadian credit card number, it says that it looks like a Canadian card and there's a button "Change to Can...
Hey there,i'd like to change my payment details since a long time as i'd get the student discount then, which was taken away some time ago because i'm paying with paypal....Unfortunately i'm not able to change the details and support was not really h...
As of yesterday this feature just disappered for me. What....
I have tried 3 times to cancel my premium, but it tells me that something went wrong and I have to try another time. Please cancel it for me, I am a student and do not have the money anymore. Not even with the student discount. My mail is: ******@liv...
My cousin invited me to join the family premium plan. After accepting the invite the page indicated that I am now a member of their premium plan, but when I use the iPhone mobile app its still says I'm on the free. My cousin checked the account is it...
I just downloaded Spotify on my Kindle Fire. I opened the app and clicked on log in, however once I type my username and password (which does work on the PC) I get a message saying that I have already created an account with this email address. Any i...
I was charged $9.99 this month for the first time, however I don't have premium and it won't give me an option to cancel my subscription. Can I get my money back??
I would like to ask why I have been using Facebook binding account, and has received family members letter, but can not login? And the sys. has always shown that "you can not join this family sharing Premium account. We can not confirm that you are a...
Today I started a family subscription. However I thought I was signing up for the premium family subscription since it had a one month free trial but I still got charged for the month. I guess I did something wrong but if I switch to premium do I hav...