Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there,I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family account. We couldn't confirm that you live at the same...
Hi guys! I need a little help here, I sent to spotify my 2 songs and I did this with Tunecore.The pubblication will be on 10 February but I don't know if I have to create my artist profile right now or I have to wait untile 10 February.Someone please...
This is the last member that I invited but the other members are ok, so I don't understand. The system always request me to input the address...
My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the same adresses all 4 of us... How to solve this? Reg...
I got kicked off my family account and am not sure why. I recieved the link from the account holder and entered in the same mailing address but it still does not allow me access.
Hi, I hope that you could please help me! It´s been a couple of months since I havn´t been able to log in to my account, when I changed my iphone and redownloaded the spotify app it said something like " you can only use spotify in another country fo...
I was attempting to sign up for a student membership and my browser crashed right after I put in my information. I re-entered my information and went to verify that I was a student when my bank notified that I was double-charged before I was done wit...
I don't use Spotify enough to be getting charged. I haven't used it since I've been charged this month. I didn't realize until after seeing my bank statement, that you have to click unsubscribe premium 3 different times in order to no longer be charg...
I recently upgraded to the student premium but I'm unsure how I will get charged. I've been looking for the answer but I am now even more confused because some have said that they get charged to their phone bill. I although do NOT want to get charged...
I would like a refund of $4.99 after the system said error but still proceeded to charge the card.
I can't join again to the plan I already was in. I was already in the family plan for 4 months, then one day I stopped having Spotify Premium. When the administrator of the family plan tried to invite me again to join, I could not, it said that they ...
I just signed up for 30 day free premuim service with cc but it only gives me free service... ex... can't play playlist unless it shuffles.
Hello, I had my little brother on a family subscription with my husband, sister and me. He didn't confirm for a while, and now when he tries to confirm, it won't allow him to sign up on my subscription. I removed him from the subscription and then re...
Hoje 26/01 atualizei meus dados de cartão de crédito através do site, e automaticamente após a confirmação da alteração, me foi cobrado R$10,00 no meu cartão de crédito. Gostaria de entender o motivo dessa cobrança. Obrigado
My husband has created a family account and invited me, however when I try to accept it lets me fill out all the name and address details only to fail saying that I can't join the family as have already had a premium subscription twice in the past ye...
Just tried twice to purchase gift subscription and filled it out all the way until entering credit card and info and when I click it last it sends me to the page to get free trial. No email notification to me or email sending the gift. Can't tell if ...
i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it should be me who paid for everygthing for a long t...
Got Spotify Family should I block the previous Premium subscription? Thankz for your help guys!!
I need to change the payment info on my account but am unable as it requests that I provide school information. I am no longer a student and have been paying the full price for a while now, so I have no info to provide. How do I change my payment inf...
Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...