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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • btwjw7hz8hiefvqsu56k
  • Newbie
  • 281330 Views
  • 825 replies
  • 84 likes
  • Account
  • 281330 Views
  • 825 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133862 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133862 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75915 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75915 Views
  • 63 replies
  • 8 likes

Superuser Contribution Spotify Family

Hi there,I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family account. We couldn't confirm that you live at the same...

  • Newbie
  • Hi there, I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family a...
  • MonicaM_Bogota
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Artist Profile

Hi guys! I need a little help here, I sent to spotify my 2 songs and I did this with Tunecore.The pubblication will be on 10 February but I don't know if I have to create my artist profile right now or I have to wait untile 10 February.Someone please...

  • Casual Listener
  • Hi guys! I need a little help here, I sent to spotify my 2 songs and I did this with Tunecore. The pubblication will be on 10 February but I don't know if I have to create my artist profile rig...
  • step345
  • Casual Listener
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

i can't invite my family member to join the family plan, always ask for input the address..

This is the last member that I invited but the other members are ok, so I don't understand. The system always request me to input the address...

  • Newbie
  • This is the last member that I invited but the other members are ok, so I don't understand.   The system always request me to input the address...
  • Bittencourt
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

Premium for family not working

My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the same adresses all 4 of us... How to solve this? Reg...

  • Casual Listener
  • My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the ...
  • Bittencourt
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Premium
  • 119 Views
  • 1 replies
  • 0 likes

Can't join my family account

I got kicked off my family account and am not sure why. I recieved the link from the account holder and entered in the same mailing address but it still does not allow me access.

  • Newbie
  • I got kicked off my family account and am not sure why.  I recieved the link from the account holder and entered in the same mailing address but it still does not allow me access.
  • Bittencourt
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Not able to log into account and/or family plan

Hi, I hope that you could please help me! It´s been a couple of months since I havn´t been able to log in to my account, when I changed my iphone and redownloaded the spotify app it said something like " you can only use spotify in another country fo...

  • Casual Listener
  • Hi, I hope that you could please help me!   It´s been a couple of months since I havn´t been able to log in to my account, when I changed my iphone and redownloaded the spotify app it said som...
  • cubatrev
  • Casual Listener
  • 113 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 113 Views
  • 1 replies
  • 0 likes

I was charged twice while attempting to sign up for a student membership

I was attempting to sign up for a student membership and my browser crashed right after I put in my information. I re-entered my information and went to verify that I was a student when my bank notified that I was double-charged before I was done wit...

  • Casual Listener
  • I was attempting to sign up for a student membership and my browser crashed right after I put in my information. I re-entered my information and went to verify that I was a student when my bank notif...
  • Maxim
  • Spotify Star
  • 118 Views
  • 3 replies
  • 0 likes
  • 118 Views
  • 3 replies
  • 0 likes

Charged & not using Spotify until I get a refund!!!!!

I don't use Spotify enough to be getting charged. I haven't used it since I've been charged this month. I didn't realize until after seeing my bank statement, that you have to click unsubscribe premium 3 different times in order to no longer be charg...

  • Newbie
  • I don't use Spotify enough to be getting charged. I haven't used it since I've been charged this month. I didn't realize until after seeing my bank statement, that you have to click unsubscribe premi...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Billing info

I recently upgraded to the student premium but I'm unsure how I will get charged. I've been looking for the answer but I am now even more confused because some have said that they get charged to their phone bill. I although do NOT want to get charged...

  • Newbie
  • I recently upgraded to the student premium but I'm unsure how I will get charged. I've been looking for the answer but I am now even more confused because some have said that they get charged to thei...
  • Maxim
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Unable to join Family Plan

I can't join again to the plan I already was in. I was already in the family plan for 4 months, then one day I stopped having Spotify Premium. When the administrator of the family plan tried to invite me again to join, I could not, it said that they ...

  • Newbie
  • I can't join again to the plan I already was in.   I was already in the family plan for 4 months, then one day I stopped having Spotify Premium. When the administrator of the family plan tried...
  • Bittencourt
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Signed up with cc but no premium service.

I just signed up for 30 day free premuim service with cc but it only gives me free service... ex... can't play playlist unless it shuffles.

  • Newbie
  • I just signed up for 30 day free premuim service with cc but it only gives me free service... ex... can't play playlist unless it shuffles.  
  • MonicaM_Bogota
  • Roadie
  • 106 Views
  • 1 replies
  • 0 likes
  • Premium
  • 106 Views
  • 1 replies
  • 0 likes

Family subscription woes

Hello, I had my little brother on a family subscription with my husband, sister and me. He didn't confirm for a while, and now when he tries to confirm, it won't allow him to sign up on my subscription. I removed him from the subscription and then re...

  • Newbie
  • Hello, I had my little brother on a family subscription with my husband, sister and me. He didn't confirm for a while, and now when he tries to confirm, it won't allow him to sign up on my subscripti...
  • Bittencourt
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 107 Views
  • 1 replies
  • 0 likes

Cobrança por alteração de dados

Hoje 26/01 atualizei meus dados de cartão de crédito através do site, e automaticamente após a confirmação da alteração, me foi cobrado R$10,00 no meu cartão de crédito. Gostaria de entender o motivo dessa cobrança. Obrigado

  • Newbie
  • Hoje 26/01 atualizei meus dados de cartão de crédito através do site, e automaticamente após a confirmação da alteração, me foi cobrado R$10,00 no meu cartão de crédito. Gostaria de entender o motivo...
  • Bittencourt
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to join family subscription

My husband has created a family account and invited me, however when I try to accept it lets me fill out all the name and address details only to fail saying that I can't join the family as have already had a premium subscription twice in the past ye...

  • Newbie
  • My husband has created a family account and invited me, however when I try to accept it lets me fill out all the name and address details only to fail saying that I can't join the family as have alre...
  • MonicaM_Bogota
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Gift card not working

Just tried twice to purchase gift subscription and filled it out all the way until entering credit card and info and when I click it last it sends me to the page to get free trial. No email notification to me or email sending the gift. Can't tell if ...

  • Newbie
  • Just tried twice to purchase gift subscription and filled it out all the way until entering credit card and info and when I click it last it sends me to the page to get free trial. No email notificat...
  • Bittencourt
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution acoount and email

i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it should be me who paid for everygthing for a long t...

  • Visitor
  • i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it...
  • MonicaM_Bogota
  • Roadie
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change from student account

I need to change the payment info on my account but am unable as it requests that I provide school information. I am no longer a student and have been paying the full price for a while now, so I have no info to provide. How do I change my payment inf...

  • Newbie
  • I need to change the payment info on my account but am unable as it requests that I provide school information. I am no longer a student and have been paying the full price for a while now, so I have...
  • MonicaM_Bogota
  • Roadie
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant login at all on iphone app

Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password. It appears with the loading symbol, it loads forever and eventually closes the app. I have attempted ...

  • Casual Listener
  • Spotify kicked me out of my iphone app afew days ago. When I opened it again I tried to log in several times through facebook and user and password.  It appears with the loading symbol, it load...
  • MonicaM_Bogota
  • Roadie
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes