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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4407 Views
  • 0 replies
  • 9 likes
  • Security
  • 4407 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463279 Views
  • 974 replies
  • 110 likes
  • Account
  • 463279 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205050 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205050 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112878 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112878 Views
  • 72 replies
  • 12 likes

Hacked account

Hello Spotify! When I was listening to spotify earlier today it all of a sudden stopped playing music and I was logged off. I have always had my account "manuca3" linked with my facebook user, so naturally I tried to log back on through facebook, but...

  • Visitor
  • Hello Spotify! When I was listening to spotify earlier today it all of a sudden stopped playing music and I was logged off. I have always had my account "manuca3" linked with my facebook user, so nat...
  • OviiiOne
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

Mail - losing your spotify account

Last week I was robbed and therefore I had to unable my creditcard. Now I received a mail from Spotify that my I will lose my account when I will not update my card data in 5 days. It takes me - I guess 5 - 7 days - to get a new card. What can I do?

  • Newbie
  • Last week I was robbed and therefore I had to unable my creditcard. Now I received a mail from Spotify that my I will lose my account when I will not update my card data in 5 days. It takes...
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Can the Premium Family subscribtion be paid in that one year rate? Or do I have to pay 14.99€ every

There is an option to pay the money for one year or to pay it monthly. Is it availeble to get Spotify Premium Family and also pay the money instant for a year so you can get Premium Family with that 119.88€?

  • Casual Listener
  • There is an option to pay the money for one year or to pay it monthly. Is it availeble to get Spotify Premium Family and also pay the money instant for  a year so you can get Premium Family with...
  • NicoBoyungs
  • Casual Listener
  • 207 Views
  • 2 replies
  • 0 likes
  • Premium
  • 207 Views
  • 2 replies
  • 0 likes

Paying for something I don't have access to

I was charged for Spotify and I don't even know under which account is there anyway I can cancel?

  • Newbie
  • I was charged for Spotify and I don't even know under which account is there anyway I can cancel?
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Gift cards

We bought a Spotify gift card but the code does not work. There doesn't seem to be anyway of getting in touch with anyone to get help. Can someone please help me?

  • Casual Listener
  • We bought a Spotify gift card but the code does not work. There doesn't seem to be anyway of getting in touch with anyone to get help.  Can someone please help me?
  • Maxim
  • Spotify Star
  • 309 Views
  • 4 replies
  • 0 likes
  • 309 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lost phone and forgotten password

I lost my phone, and in my phone is Spotify Premium, the bad thing is I forgot only the password to the e-mail I used to log in with. And just a couple minutes ago it charged 129php to my phone bill. Please how do I resolve this. My email is ********...

  • Newbie
  • I lost my phone, and in my phone is Spotify Premium, the bad thing is I forgot only the password to the e-mail I used to log in with. And just a couple minutes ago it charged 129php to my phone bill....
  • Alejandro_C
  • Spotify Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almost all of the Artists I've followed have disappeared

Good Morning everyone, I have a bit of a issue that is irking me. Story time: I have my account set up to autopay via a debit card. Recently, the credit union that I belong to saw fit to replace that debit card, changing the number on the card. Obvio...

  • Newbie
  • Good Morning everyone, I have a bit of a issue that is irking me.   Story time: I have my account set up to autopay via a debit card. Recently, the credit union that I belong to saw fit to rep...
  • Alejandro_C
  • Spotify Legend
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Being overcharged

I have been Overcharged. I am on Free and had $11.99 taken from my bank. I have tried to contact Spotity 6 times with no solution or proper answer. I continue to get emails with links not revalent to my situation. I have contactes my bank and they ar...

  • Newbie
  • I have been Overcharged. I am on Free and had $11.99 taken from my bank. I have tried to contact Spotity 6 times with no solution or proper answer. I continue to get emails with links not revalent to...
  • Alejandro_C
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Account is disabled

I received an email from spotify saying that my account was disabled. Prior, I had several charges on my bank account that seemed odd so after stopping those charges I noticed the email from spotify about my account being disabled. After looking thro...

  • Visitor
  • I received an email from spotify saying that my account was disabled. Prior, I had several charges on my bank account that seemed odd so after stopping those charges I noticed the email from spotify ...
  • user-removed
  • Not applicable
  • 256 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 256 Views
  • 2 replies
  • 0 likes

Changing the Country

Hi, I have moved back to Hong Kong from United Kindom recently, I started my premium plan when I was in the UK so I am currently paying with my UK card, but now that I am back to Hong Kong, I want to use my Hong Kong card to pay for the subscription....

  • Casual Listener
  • Hi, I have moved back to Hong Kong from United Kindom recently, I started my premium plan when I was in the UK so I am currently paying with my UK card, but now that I am back to Hong Kong, I want to...
  • unfluff
  • Casual Listener
  • 622 Views
  • 8 replies
  • 0 likes
  • 622 Views
  • 8 replies
  • 0 likes

Email changed!

Someone has changed the email on my spotify premium account and now I have no way to access it! My account has all of my information and card details on it. How do I get help from a real person instead of just automated messages that do nothing? Is t...

  • Newbie
  • Someone has changed the email on my spotify premium account and now I have no way to access it! My account has all of my information and card details on it. How do I get help from a real person inste...
  • Hubo
  • Community Legend
  • 819 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 819 Views
  • 1 replies
  • 0 likes

Solved!! Playlist stuck in "loading..."

I am in a constant state of "loading..." on one of my playlists (second from top in screenshot) and unable to open the folder or use it on all devices. If I even try to click the options for this playlist on android, it says "go online to see menu". ...

  • Casual Listener
  • I am in a constant state of "loading..." on one of my playlists (second from top in screenshot) and unable to open the folder or use it on all devices.  If I even try to click the options for th...
  • MrStickmanPro1
  • Newbie
  • 8761 Views
  • 2 replies
  • 1 likes
  • Other
  • 8761 Views
  • 2 replies
  • 1 likes

Not deleting my account

So I want to delete my account, but all I get is this email talking about privacy problems and how I can solve them. It's not actually deleting my account because I can still log on. What do I do? Someone please help me.

  • Casual Listener
  • So I want to delete my account, but all I get is this email talking about privacy problems and how I can solve them. It's not actually deleting my account because I can still log on. What do I do? So...
  • KatesHere
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
  • 0 likes

Spoify

I bought Spotify for 3 months for 9.99 then I left the country. And it worked for two days stop and again and again so physically I wasn't able to use Spotify Premium for like a month straight and I like to get a free month or 3 months thank for taki...

  • Newbie
  • I bought Spotify for 3 months for 9.99 then I left the country. And it worked for two days stop and again and again so physically I wasn't able to use Spotify Premium for like a month straight and I ...
  • Maxim
  • Spotify Star
  • 1563 Views
  • 1 replies
  • 0 likes
  • 1563 Views
  • 1 replies
  • 0 likes

someone is using my spotify and i want the person out!

ive tried everything there is to try, and i just want my spotify for myself. It annoys me and ive cancelled my premium just because of this.

  • Casual Listener
  • ive tried everything there is to try, and i just want my spotify for myself. It annoys me and ive cancelled my premium just because of this.
  • Hubo
  • Community Legend
  • 282 Views
  • 4 replies
  • 0 likes
  • 282 Views
  • 4 replies
  • 0 likes

Solved!! I just realized I'm being charged twice for Spotify. Once for me, plus a premier for my wife.

Shouldn't we both be able to listed on the premier account? Can I cancel my regular, $10 account with Facebook credentials?

  • Casual Listener
  • Shouldn't we both be able to listed on the premier account? Can I cancel my regular, $10 account with Facebook credentials?
  • LordRollin
  • Community Legend
  • 332 Views
  • 3 replies
  • 0 likes
  • 332 Views
  • 3 replies
  • 0 likes

Solved!! Cancelled my Premium but Account says still subscribed, can't cancel?

I've cancelled my Premium account on the 5th of March, and got a confirmation e-mail. But if I check again now, Spotify says I'm (still) subscribed to Premium. The funny thing is that I can't find a way to cancel my account anymore (the button that l...

  • Casual Listener
  • I've cancelled my Premium account on the 5th of March, and got a confirmation e-mail. But if I check again now, Spotify says I'm (still) subscribed to Premium. The funny thing is that I can't find a ...
  • LordRollin
  • Community Legend
  • 694 Views
  • 3 replies
  • 0 likes
  • 694 Views
  • 3 replies
  • 0 likes

Double payment for months

HelloI just found out I have been charged double for months for my Premium account and I would like that to stop immediately and I want my money back!

  • Newbie
  • Hello I just found out I have been charged double for months for my Premium account and I would like that to stop immediately and I want my money back!
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 161 Views
  • 1 replies
  • 0 likes