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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81470 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656402 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
737446 Views
18 replies
29 likes
Since recent update (?) I can't access my lists of songs, artists or albums. I can only get daily mixes, suggested music and recent songs played. I know my personal choices,are still saved but I can't access my lists. I hate this format. Please help
Since recent update (?) I can't access my lists of songs, artists or albums. I can only get daily mixes, suggested music and recent songs played. I know my personal choices,are still saved but I can'...
Casual Listener
402 Views
2 replies
0 likes
days, however it says my unidays account is already associated with another spotify account. However I have only ever had one account, the one I am trying to upgrade, how is best to sort this?
days, however it says my unidays account is already associated with another spotify account. However I have only ever had one account, the one I am trying to upgrade, how is best to sort this?
Roadie
804 Views
1 replies
0 likes
Hi everyone! A year ago my song "On The Way" was distributed by Kaisen Records. The problem is that Spotify believe that the track was made by another artist called "Etto", that is the same artist name that I choosed years ago (due to my audience, ol...
Hi everyone! A year ago my song "On The Way" was distributed by Kaisen Records. The problem is that Spotify believe that the track was made by another artist called "Etto", that is the same ...
Casual Listener
530 Views
2 replies
0 likes
Charged for student account as well as regular price for an account. I want a full refund and my account canceled to the free service.
Charged for student account as well as regular price for an account. I want a full refund and my account canceled to the free service.
Spotify Star
206 Views
1 replies
0 likes
Greetings, I have an issue with linking my Last.FM account to Spotify. I use for sure proper email address and password because it works on last.fm site but not in Spotify client. It says that I use wrong password/email address but I use proper one. ...
Greetings, I have an issue with linking my Last.FM account to Spotify. I use for sure proper email address and password because it works on last.fm site but not in Spotify client. It says th...
Casual Listener
444 Views
2 replies
0 likes
I subscribed to the premium family plan. I have sent the link to my husband and two daughters. when they login a message says oops somthing went wrong try again. we have tried for two days.
I subscribed to the premium family plan. I have sent the link to my husband and two daughters. when they login a message says oops somthing went wrong try again. we have tried for two days.
Casual Listener
571 Views
7 replies
0 likes
Hi – I redeemed a gift voucher for spotify premium, but I saw on my credit card I've been charged for spotify on the 25th January. Is that a mistake? Or if you redeem part way through a month, does the free subscription only start at the beginning of...
Hi – I redeemed a gift voucher for spotify premium, but I saw on my credit card I've been charged for spotify on the 25th January. Is that a mistake? Or if you redeem part way through a...
Casual Listener
1432 Views
2 replies
0 likes
I have been using a premium account for nearly 5 months now and in the last two weeks I started realising weird things happening in my account. I started to have new playlists that I didn't create and when I opened Spotify sometimes, the last song th...
I have been using a premium account for nearly 5 months now and in the last two weeks I started realising weird things happening in my account. I started to have new playlists that I didn't create an...
Roadie
293 Views
1 replies
0 likes
I have no other accounts or emails. I have 2 devices on my spotify account and only one of them have premium. Ive tried everything to change it back, and not having a customer service phone number complicates my situation. What do i do?
I have no other accounts or emails. I have 2 devices on my spotify account and only one of them have premium. Ive tried everything to change it back, and not having a customer service phone number co...
Spotify Star
217 Views
1 replies
0 likes
I am from Jamaica and Spotify says my card is a non Spotify country so is there any other way to pay
I am from Jamaica and Spotify says my card is a non Spotify country so is there any other way to pay
Spotify Star
566 Views
2 replies
0 likes
Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening
Hey spotify I did that 99 cent spotjfy thing for 3 months and I did it on December 30 and it is onlying giving me one month and Im unhappy this is happening
Composer
216 Views
1 replies
0 likes
I had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get premium? Anyone?
I had a premium account, invited 2 family members and they have now family premium. But my account has changed to free? How can i change this, so that i who invited also get prem...
Newbie
246 Views
1 replies
0 likes
I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could cancel the trial (before I would be charged monthly), ...
I have forgotten my password and the email I used to sign up with for spotify so I cannot even use the forgotten password feature. I had signed up for the 30 day premium trial, but before I could can...
Community Legend
423 Views
1 replies
0 likes
One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts. Is there any possibility to deal with it or it is ...
One of my Brothers is living abroad and he's the one who pays for the subscription. He had bought a Family Sub but he did not see the "one adress" point and now we're unable to activate the accounts....
Spotify Star
244 Views
1 replies
0 likes
Ik heb gisteren een Spotify pas gekocht om ofline te luisteren maar hij doet het niet wat moet ik doen ?
Ik heb gisteren een Spotify pas gekocht om ofline te luisteren maar hij doet het niet wat moet ik doen ?
Community Legend
321 Views
1 replies
0 likes
Dear support, please assist to remove me account as premium from existing Premium Family, I do not want to go thru the family admin account owner.
Dear support, please assist to remove me account as premium from existing Premium Family, I do not want to go thru the family admin account owner.
Roadie
406 Views
1 replies
0 likes
Hallo ich weiß das Problem ist schon öfter aufgetreten. Ich habe die Lösungsansätze der anderen Nutzer auch versucht aber trotzdem wird mir immer nur "Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, di...
Hallo ich weiß das Problem ist schon öfter aufgetreten. Ich habe die Lösungsansätze der anderen Nutzer auch versucht aber trotzdem wird mir immer nur "Ups, Deine Karte oder Dein Zahlungsanbieter sche...
Roadie
345 Views
1 replies
0 likes
Casual Listener
352 Views
3 replies
0 likes
Hi Maxim, I have the same "problem". My premium family account it paid for through automatic bank transfers from my Dutch ING Bank account. It's strange as Spotify works fine since June 2016 or so, for me and 4 family members - it just that I notice ...
Hi Maxim, I have the same "problem". My premium family account it paid for through automatic bank transfers from my Dutch ING Bank account. It's strange as Spotify works fine since June 2016 or so, f...
Community Legend
769 Views
1 replies
0 likes
I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen.This must be a seperate account, so we are not interrupted when out training etc, as I now experience to be shut.Have tried this: Add user o...
I have a family account, three users, and wish to add a "common" account for Sonos in Living Room and Kitchen. This must be a seperate account, so we are not interrupted when out training etc, as I ...
Casual Listener
808 Views
4 replies
0 likes
