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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83048 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103860 Views
10 replies
3 likes
Hi all, I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disabled. Since then, I spoke to my credit card provider and reinstated t...
Hi all, I accidentally flagged a Spotify monthly charge on my credit card statement as unauthorized. This prompted an email notification from Spotify saying my account had been disable...
Roadie
938 Views
3 replies
0 likes
If I upgraded my account to premium I would get 1 month free, so I did in February but now it just stopt and I had to pay again for this month to use premium.... please explain.
If I upgraded my account to premium I would get 1 month free, so I did in February but now it just stopt and I had to pay again for this month to use premium.... please explain.
Community Legend
730 Views
5 replies
0 likes
4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody please help!!!
4 months ago I subscribed to Spotify through Fido and just today when I open the app I find out that I have been downgraded to Premium when the deal was 6 months and I have only received 4. Somebody ...
Spotify Legend
596 Views
1 replies
0 likes
I had spotify and came over to live in Canada. Since then I have not been able to log in at all. I updated and got a premium membership and have updated my settings to Canadian and updated my card to a canadian credit card and yet it STILL will not l...
I had spotify and came over to live in Canada. Since then I have not been able to log in at all. I updated and got a premium membership and have updated my settings to Canadian and updated my card to...
Spotify Star
317 Views
1 replies
0 likes
Can i do spotify family with my friends? If the asnwer is not,how do you know that they do not live at my same address?
Can i do spotify family with my friends? If the asnwer is not,how do you know that they do not live at my same address?
Spotify Star
441 Views
2 replies
0 likes
I am being charged for the free subscription! Both accounts that I have say free subscription. I have checked any and all other possible devices. I just recently discovered I have been charged each month for over 6 months. I tried sending an email bu...
I am being charged for the free subscription! Both accounts that I have say free subscription. I have checked any and all other possible devices. I just recently discovered I have been charged each m...
Spotify Star
298 Views
1 replies
0 likes
So I paid $0.99 for the 3 month trial 3 months ago. Recently, it ended and I didn't get one single email telling me that. So then they took $11.29 from my account. I didn't even know they took money until I checked my account! I didn't know that I wo...
So I paid $0.99 for the 3 month trial 3 months ago. Recently, it ended and I didn't get one single email telling me that. So then they took $11.29 from my account. I didn't even know they took money ...
Casual Listener
1827 Views
2 replies
0 likes
If I am about to lose my Spotify premium account because it's about to expire, do I still keep my currrent songs and playing while using Spotify free? Also what is different between Spotify free and Spotify plan for students?Thanks
If I am about to lose my Spotify premium account because it's about to expire, do I still keep my currrent songs and playing while using Spotify free? Also what is different between Spotify free and ...
Spotify Star
360 Views
1 replies
0 likes
When I log in at spotify the normal/"right" layout come, but then it quickly turns over at something other/new layout, I haven't seen before.. And I can't play the music, it just say: ooops, something went wrong. Reload, but when I try reload nothing...
When I log in at spotify the normal/"right" layout come, but then it quickly turns over at something other/new layout, I haven't seen before.. And I can't play the music, it just say: ooops, somethin...
Casual Listener
333 Views
1 replies
0 likes
I gave my student discount to my brorther as I used Apple Music but realised how superior spotify was. How do I swap the student discount from one account to another?
I gave my student discount to my brorther as I used Apple Music but realised how superior spotify was. How do I swap the student discount from one account to another?
Community Legend
449 Views
1 replies
0 likes
After someone reported my name on Facebook, it's suspended until they check my ID, I'm worried as I read it takes months.I want to use my Spotify premium but it won't let me login, I'm guessing due to Facebook account being suspended.I don't want to ...
After someone reported my name on Facebook, it's suspended until they check my ID, I'm worried as I read it takes months. I want to use my Spotify premium but it won't let me login, I'm guessing d...
Spotify Star
439 Views
1 replies
0 likes
I recently had bought premium for my account and when I pull up the app it says I don't have it I don't understand what's going on
I recently had bought premium for my account and when I pull up the app it says I don't have it I don't understand what's going on
Community Legend
313 Views
1 replies
0 likes
I've been a Premium user for over 5 years, I've been listening to Fleet Foxes for 7 years (even have their album art tattooed on me), and yet I never recieved a pre-sale code? Seriously, what the **bleep** Spotify?
I've been a Premium user for over 5 years, I've been listening to Fleet Foxes for 7 years (even have their album art tattooed on me), and yet I never recieved a pre-sale code? Seriously, wha...
Casual Listener
1579 Views
2 replies
0 likes
Hi I would like to have an arrangement, whereby all of our employees get Spotify and the monthly fee is paid for by the company. I read somewhere about giftcards which is not a good idea, since it's something that should terminate if they stop workin...
Hi I would like to have an arrangement, whereby all of our employees get Spotify and the monthly fee is paid for by the company. I read somewhere about giftcards which is not a good...
Spotify Star
4286 Views
3 replies
4 likes
Hi, so my problem is that my sister cant be registered as part of my family. Ive tried inviting my husband's account and there is no problem. Ive tried both inviting her thru email and links but whenever she tried to register the address and everythi...
Hi, so my problem is that my sister cant be registered as part of my family. Ive tried inviting my husband's account and there is no problem. Ive tried both inviting her thru email and links but when...
Spotify Star
793 Views
1 replies
0 likes
I'm the main account for premium for family subscription, If I added a new member into my list, could the others member which is already in the list get notice ?
I'm the main account for premium for family subscription, If I added a new member into my list, could the others member which is already in the list get notice ?
Spotify Star
477 Views
3 replies
0 likes
Habe Spotify Premium gekauft als ich mit meinem meinen Facebookaccount angemeldet war. Nun wollte ich das Geräte-Kennwort festlegen damit ein Freund ebenfalls den Account verwenden kann. Doch leider geht dies nicht. Hier ein Screenshot
Habe Spotify Premium gekauft als ich mit meinem meinen Facebookaccount angemeldet war. Nun wollte ich das Geräte-Kennwort festlegen damit ein Freund ebenfalls den Account verwenden kann. Doch leider ...
Newbie
3738 Views
14 replies
4 likes
Hello,On my computer I changed my password for spotify. After that I logged out on my computer and I tried to login on my phone again with my new password. But when I try to do that, I receive a message: 'You've already created an account with this e...
Hello, On my computer I changed my password for spotify. After that I logged out on my computer and I tried to login on my phone again with my new password. But when I try to do that, I receive a me...
Spotify Star
383 Views
1 replies
0 likes
Hello,We paid yesterday for our Premium account and since yesterday they changed our account from Premium to Free. But we paid so I don't understand why it isn't a premium account anymore.Can someone help me?
Hello, We paid yesterday for our Premium account and since yesterday they changed our account from Premium to Free. But we paid so I don't understand why it isn't a premium account anymore. Can som...
Spotify Star
291 Views
1 replies
0 likes
I've tried to cancel my Spotify account many times over the past month, beginning by going through the Cancel section of the website, each time reaching the same final error (picture attached). I have tried using different browsers to cancel, I have ...
I've tried to cancel my Spotify account many times over the past month, beginning by going through the Cancel section of the website, each time reaching the same final error (picture attached). ...
Spotify Star
330 Views
1 replies
0 likes
