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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • NathanGuy
  • Regular
  • 234952 Views
  • 376 replies
  • 22 likes
  • Account
    Free
  • 234952 Views
  • 376 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12589 Views
  • 6 replies
  • 11 likes
  • Security
  • 12589 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526942 Views
  • 988 replies
  • 113 likes
  • Account
  • 526942 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127660 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127660 Views
  • 74 replies
  • 12 likes

I can't start my Spotify with Facebook!!

Today at morning, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was with the sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" beca...

  • Regular
  • Today at morning, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was with the sing up screen and log in, as I had recently downloa...
  • CaioTMW
  • Regular
  • 277 Views
  • 2 replies
  • 0 likes
  • Account
  • 277 Views
  • 2 replies
  • 0 likes

Superuser Contribution streaming sound quality

Is there a difference, in sound quality when streaming from An app on a phone or from a computer. Thanks

  • Newbie
  • Is there a difference, in sound quality when streaming from An app on a phone or from a computer. Thanks
  • Maria_B
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Broke my old phone

Broke my old phone got a new one says my email is incorrect and I don't remember my user name how do I find out this information

  • Newbie
  • Broke my old phone got a new one says my email is incorrect and I don't remember my user name how do I find out this information
  • Maria_B
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • Login
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Explicit button

Quiero agregar a un amigo a mi cuenta familiar pero no me deja ingresa sus datos y me dice que es invalido

  • Newbie
  • Quiero agregar a un amigo a mi cuenta familiar pero no me deja ingresa sus datos y me dice que es invalido
  • Maria_B
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Being charged premium

I am being charged for premium but my account is standard. I would like a premium account, but am sick of this happening. This is the second time this has happened. Not happy.

  • Newbie
  • I am being charged for premium but my account is standard. I would like a premium account, but am sick of this happening. This is the second time this has happened. Not happy.
  • KatesHere
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Désabonnement

Bonjour, depuis 2 moi je tente de me desabonner de votre offre spotify premium mais votre site me dit d'allez voir mon operateur mobile bouygue, et mon operateur mobile me dit d'allez vous voir vous , comme il n'y a plus de bonus chez bouygue j'aimer...

  • Regular
  • Bonjour, depuis 2 moi je tente de me desabonner de votre offre spotify premium mais votre site me dit d'allez voir mon operateur mobile bouygue, et mon operateur mobile me dit d'allez vous voir vous ...
  • Masta_22
  • Roadie
  • 679 Views
  • 12 replies
  • 0 likes
  • 679 Views
  • 12 replies
  • 0 likes

Problem with Spotify premium after getting a new phone

I am a premium user, I had hundreds of songs on my phone, however, I got a new phone today, logged in to Spotify on the new phone, and suddenly its saying I am NOT a premium user even though I pay £9.99 every month, also, all of my songs have disappe...

  • Casual Listener
  • I am a premium user, I had hundreds of songs on my phone, however, I got a new phone today, logged in to Spotify on the new phone, and suddenly its saying I am NOT a premium user even though I pay £9...
  • Morg7
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

My Account is Hacked or Stolen

Hello, My name is Gökay KAHRAMAN. I am a Spotify Family Premium user since 08.06.2016. Last night suddenly my phone and computer logged out from Spotify and I could not connect with my E-mail and password as usual. Then i tried to log in with my conn...

  • Casual Listener
  • Hello,   My name is Gökay KAHRAMAN.   I am a Spotify Family Premium user since 08.06.2016.   Last night suddenly my phone and computer logged out from Spotify and I could no...
  • Angedunkl
  • Newbie
  • 322 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 322 Views
  • 2 replies
  • 0 likes

facebook

Spotify we should be able to listen to music without Facebook some of us are too young to have FB you guys are basically hypocrites because FB is basically for 17 year olds or something yet people who are young aren't allowed to have FB at an old or ...

  • Casual Listener
  • Spotify we should be able to listen to music without Facebook some of us are too young to have FB you guys are basically hypocrites because FB is basically for 17 year olds or something yet people wh...
  • Maxim
  • Spotify Star
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
  • 221 Views
  • 3 replies
  • 0 likes

Spotify in Israel

Hey guys, I want to know where will Spotify be available in Israel.Thanks in advance!

  • Newbie
  • Hey guys, I want to know where will Spotify be available in Israel. Thanks in advance!
  • Maxim
  • Spotify Star
  • 1136 Views
  • 1 replies
  • 4 likes
  • 1136 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problemas con cuenta familiar

Hola me llego un correo donde dice que no pudieron comprobar la dirección de mis familiares y que los quitaran de mi cuenta, que ellos tienen que verificar pero a ellos no les ha llegado nada

  • Newbie
  • Hola me llego un correo donde dice que no pudieron comprobar la dirección de mis familiares y que los quitaran de mi cuenta, que ellos tienen que verificar pero a ellos no les ha llegado nada
  • Maria_B
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution las invitaciones pendientes de la cuenta premiun

las invitaciones pendientes enviados de la cuenta premiun cuando caducan, he enviado 4 por error de como agregar a un familiar

  • Casual Listener
  • las invitaciones pendientes enviados de la cuenta premiun cuando caducan,   he enviado 4 por error de como agregar a un familiar
  • Maria_B
  • Moderator
  • 859 Views
  • 1 replies
  • 0 likes
  • 859 Views
  • 1 replies
  • 0 likes

Unable to set device password

I'm using spotify premium for family and when I try to set the device password using the link sent to my email, I am receiving an error message: "Oh no!Something has gone wrong!But don't be sad.You can try again a little bit later."

  • Newbie
  • I'm using spotify premium for family and when I try to set the device password using the link sent to my email, I am receiving an error message: "Oh no! Something has gone wrong! But don't be sad. ...
  • alexse
  • Newbie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium family doesn't work abroad

I'm from Holland and in Australia at the moment. But my spotify premium family doesn't work. How can I fix this?

  • Newbie
  • I'm from Holland and in Australia at the moment. But my spotify premium family doesn't work. How can I fix this?
  • Maria_B
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Family Account meshed into one??

I had a spotify account, added my dad using spotify's website, and now the account is one with all the playlists and saved songs shared, his profile picture, and we can't listen at the same time. The account is still under my email so I can't invite ...

  • Newbie
  • I had a spotify account, added my dad using spotify's website, and now the account is one with all the playlists and saved songs shared, his profile picture, and we can't listen at the same time. The...
  • Bittencourt
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment after changing bank account

Hello! I have such a problem. A month ago, I opened a new bank account and and accordingly registered a new card with which I pay for spotify services. Found that in February spotify twice wrote off my money, from both bank accounts. Is it possible t...

  • Newbie
  • Hello! I have such a problem. A month ago, I opened a new bank account and and accordingly registered a new card with which I pay for spotify services. Found that in February spotify twice wrote...
  • user-removed
  • Not applicable
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

LOST PREMIUM ACCOUNT & PLAY LIST !

Dear Spotify, Referring to the matter above. I recently, sign up for a Spotify Family Premium. After signing up my Spotify account got logged out and now when I sign back on I've lost my premium account. Please fix this ASAP or else I am going to use...

  • Newbie
  • Dear Spotify,    Referring to the matter above.   I recently, sign up for a Spotify Family Premium. After signing up my Spotify account got logged out and now when I sign back on I...
  • KatesHere
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium login fail.

Hjälp!! Har premium men efter rensning av telefonen loggas jag in på Spotify free och mina listor är borta. Hur får jag tillbaka premium på telefonen?

  • Newbie
  • Hjälp!! Har premium men efter rensning av telefonen loggas jag in på Spotify free och mina listor är borta. Hur får jag tillbaka premium på telefonen?
  • Maria_B
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Ps4

I was on the phone withPS support and they checked thru everything and said it's a problem on spotifys ends I can't log in to my account it says "error connect to playstation Network please try again later"

  • Newbie
  • I was on the phone withPS support and they checked thru everything and said it's a problem on spotifys ends I can't log in to my account it says "error connect to playstation Network please try again...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Help Please

So my credit card got charged and I didn't pay for Spotify premium and I don't have premium. is there a way to cancel the transaction? please help

  • Newbie
  • So my credit card got charged and I didn't pay for Spotify premium and I don't have premium. is there a way to cancel the transaction? please help
  • KatesHere
  • Community Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes