Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
When I try to add a family member a message comes up saying your account needs to be based in the same country as the owner of the premium for family subscriptionAs far as I can see both accounts and phones are based in GBCan anyone help ?
I'm attempting to create an account for my blog. When I add in the username in the account creation screen, it tells me that the username is not available, but there is no profile with that username when I search. Is there a way I can get the usernam...
everytime i try to set a new password now ive got rid of facebook and click the email its says whoops! there been a error come back later...
Hello Guys, We are currenly using a Spotify Premium account from KPN.But next month, we will leave KPN, so i have a question: What happens with my account?? I am using Spotify 6 years now, and I do not want to lose my playlist!! Does any one know how...
Hi, I upgraded my spotify account to premium. I can see that the premium cost is being withdrawn from my credit card, yet my account still looks and acts as free account. I have screenshots showing my account was upgraded, but it looks still as a fre...
A link was sent to me, my sister already used it and it worked for her, when I tried, I could do it!!! How do I do it?!?!?
Recently I wasn't able to pay the fee for my spotify premium family subscription. One of the accounts on the family plan just dropped down to the free version, but the other froze. The frozen one can't play any saved albums or songs, nor any previous...
I have the premium Spotify and it's not letting my listen to any of my music. It keeps saying to upgrade. I logged out and logged back in still no help. To top it off my playlist of 600 songs was deleted ! Very disappointed in Spotify for this.
I had an account linked with FB, which had a few years of music on it. I recently set up an account specifically for my music appreciation class, and have accidently linked it with facebook, and in doing such have lost all my music. Help please!
I recently bought a Chromecast Audio which works great with other apps, however, I cannot find the device in the Spotify app (neither Android nor Windows). I've read every help page out there and do know that a Premium account is needed, which I have...
Hi Spotify I did unsubscribe last December 2016 year, and this mounts you charged me again !!!! Please , you have to return me money on my account !!
I moved to UK 6 months ago from Estonia and have been using Premium for about a year now and everything has been working fine until I cancelled my subscription a few days ago and now I can't access my account anymore as it says "you're allowed to use...
Como faço para alterar o endereço que cadastrei para a conta familiar premium?
would you like to install the latest **bleep**fest of spotify, simply reopen spotify **bleep** YOU SPOTIFY FOR SUCH A **bleep**TY DESIGN YOUR NEW AI IS **bleep**E AND I'M SICK TO THE **bleep**ING BRIM OF HAVING YOUR NEW **bleep**TY DESIGN CONSTANTLY ...
My brother was using Spotify but recently forgot his email and password and I have no idea how to cancel it and have been paying his and my Spotify for 2 months now and it needs to be cancelled.
I looked forward to checking what was uploaded to my Discover Weekly playlist every Monday and now it's gone from both my Macbook and iphone app! What is going on? Where the Discover Weekly playlist used to be, all I see is a 'Release Radar' playlist...
ade form Im trying to change my subscription to spotify family premium but any time I try it just says "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service teamwho can help y...
Hy I want to unscribe from the free test for the premium offer before the 7days expire.how to do it?I can't find any possibilità on my account
I don't understand why the "headspace & spotify"-offer has a 25% discount if a normal yearly headspace account costs 5,99 per month and a spotify premium account costs 9,99 per month, and the offer for the two together is 14,99. That's only 1 euro di...
I think I might have two accounts with Spotify. I think it put premium on the account that I don't want how do I change this