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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • JJLI27
  • Music Fan
  • 305058 Views
  • 869 replies
  • 97 likes
  • Account
  • 305058 Views
  • 869 replies
  • 97 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1139857 Views
  • 119 replies
  • 107 likes
  • Account
  • 1139857 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 80946 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 80946 Views
  • 64 replies
  • 9 likes

Paying issue with foreign credit card

A few days ago I started my free trial here in spotify (from Chile). I inserted my credit card number and the rest of the infromation. Once I ended, since I have a spanish card, it asked me to change my country to spain (First Image Down Below), and ...

  • Newbie
  • A few days ago I started my free trial here in spotify (from Chile). I inserted my credit card number and the rest of the infromation. Once I ended, since I have a spanish card, it asked me to c...
  • Maxim
  • Spotify Star
  • 467 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 467 Views
  • 1 replies
  • 0 likes

Spotify Artist Account [PROBLEM]

We have our profile Spotify under the name "Warplex" that has been created automatically when we released our first track on the label (Speedsound Rec), we wanted to know how we can do to have the access data to manage it independently and manage pla...

  • Visitor
  • We have our profile Spotify under the name "Warplex" that has been created automatically when we released our first track on the label (Speedsound Rec), we wanted to know how we can do to have the ac...
  • Maxim
  • Spotify Star
  • 568 Views
  • 5 replies
  • 0 likes
  • Other
  • 568 Views
  • 5 replies
  • 0 likes

Premium

Hello!I just actived my new spotify account - i want to go premium but, it won't allow me to put in my bank details or paypal. I really need this to work - i've tried roughly 10 times now.Is there an email address i can send these details to, to have...

  • Newbie
  • Hello! I just actived my new spotify account - i want to go premium but, it won't allow me to put in my bank details or paypal. I really need this to work - i've tried roughly 10 times now. Is th...
  • OviiiOne
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! Dance Party Mix "nonstop" playlist

So there was this playlist that i liked to listen to alot it was "Dance Party" playlist but it was specifically Skrillex who did it, how do i get it and save it as one of my playlists? the "Dance Party" this week isnt good as the week before...

  • Regular
  • So there was this playlist that i liked to listen to alot it was "Dance Party" playlist but it was specifically Skrillex who did it, how do i get it and save it as one of my playlists? the "Dance Par...
  • Maxim
  • Spotify Star
  • 728 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 728 Views
  • 1 replies
  • 0 likes

Solved!! Trouble Adding a premium user

Hi! I want to add my father in my premium family acount. But when he tried the link it says that it is for another country. Both of us are in te same country, Argentina. Do you know how to add him in my account? How to solve this? Thanks

  • Newbie
  • Hi!  I want to add my father in my premium family acount. But when he tried the link it says that it is for another country.  Both of us are in te same country, Argentina.  Do you k...
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Account Hacked!

Hello everyone,My premium account "galraid" is hacked now.I can't login and my mail has been change, one detail, have don't as change myself the email address.I has make research on the web for find spotify support and no way, we can't find it. No id...

  • Casual Listener
  • Hello everyone, My premium account "galraid" is hacked now. I can't login and my mail has been change, one detail, have don't as change myself the email address. I has make research on the web for...
  • Galraid
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

I have lost my acccount details but I'm still paying for premium! Please help!

I have lost my acccount details but I'm still paying for premium! I lost my old phone and have a new device and my email and facebook don't get me to my Spotify Premium account. Is there anyway Spotify can trace my account please??

  • Visitor
  • I have lost my acccount details but I'm still paying for premium! I lost my old phone and have a new device and my email and facebook don't get me to my Spotify Premium account. Is there anyway Spoti...
  • user-removed
  • Not applicable
  • 282 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 282 Views
  • 4 replies
  • 0 likes

can i use spotify gift card in another country

I live outside germany. My account is registered here. So i wanna use gift card. Is there any way to purchase the code and redeem it through the internet from outside country?

  • Regular
  • I live outside germany. My account is registered here. So i wanna use gift card. Is there any way to purchase the code and redeem it through the internet from outside country?
  • Bittencourt
  • Spotify Star
  • 2640 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2640 Views
  • 3 replies
  • 0 likes

Unable to subscribe for premium, my card was still charged twice.

I was registering for the student discount subscription, and on the page where I "say a bit about myself", I filled out my name and college, but when I hit "continue", the page said something went wrong and to either try again later or contact the su...

  • Newbie
  • I was registering for the student discount subscription, and on the page where I "say a bit about myself", I filled out my name and college, but when I hit "continue", the page said something went wr...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

account

i paid my subcription for the month have my recepit but was still cancled

  • Newbie
  • i paid my subcription for the month have my recepit but was still cancled 
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Cant Change Payment

I'm trying to change my payment and when I do it allows me to type all my information. Then it asks to verify that I am a student. Since I'm not a student anymore, I can't go through with changing my card. I went to subscription page and it says I'm ...

  • Newbie
  • I'm trying to change my payment and when I do it allows me to type all my information. Then it asks to verify that I am a student. Since I'm not a student anymore, I can't go through with changing my...
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

bogus account

My 10 year old daughter set up an account with a non-existent email, but spotify has my bank information. This account needs to be closed before I am charged again, and I have no way of getting in touch with a person to get this cancelled. VERY FRUST...

  • Newbie
  • My 10 year old daughter set up an account with a non-existent email, but spotify has my bank information.  This account needs to be closed before I am charged again, and I have no way of getting...
  • Maxim
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

How do i cancel my subscription if i cant log into my account?

I forgot my email and password and am logged onto my phone. i can only see my username. so how can i cancel my subscription?

  • Newbie
  • I forgot my email and password and am logged onto my phone. i can only see my username. so how can i cancel my subscription?
  • Maxim
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 303 Views
  • 1 replies
  • 0 likes

Deleted email and forgotten password on Spotify account.

Here's what we got from you: I have 2 accounts for my Spotify. Accidentally of course but one of the accounts I can no longer access because my email is no longer active for that account. The email associated with that account was tyler_hettinger@yah...

  • Newbie
  • Here's what we got from you: I have 2 accounts for my Spotify. Accidentally of course but one of the accounts I can no longer access because my email is no longer active for that account. The email a...
  • Maxim
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 378 Views
  • 1 replies
  • 0 likes

Solved!! gift cards used in other countries - EUR - US

Can gift cards bought in Eur be used in the US - Is there an exchange rate conversion or is it just equal 1,3, 6 months etc? Thanks, F

  • Casual Listener
  • Can gift cards bought in Eur be used in the US - Is there an exchange rate conversion or is it just equal 1,3, 6 months etc?   Thanks,   F
  • ajn48
  • Newbie
  • 13046 Views
  • 13 replies
  • 0 likes
  • 13046 Views
  • 13 replies
  • 0 likes

No premium after paynent

Pay for 6 month still no premium acces....

  • Casual Listener
  • Pay for 6 month still no premium acces....
  • Maxim
  • Spotify Star
  • 360 Views
  • 5 replies
  • 0 likes
  • 360 Views
  • 5 replies
  • 0 likes

Can't find profiles searching on iPhone

Help. We've just got family membership. I'm searching for profiles I know exist, on my iPhone Spotify App and it's not coming up. Searching with username. Help....

  • Casual Listener
  • Help. We've just got family membership. I'm searching for profiles I know exist, on my iPhone Spotify App and it's not coming up. Searching with username. Help....
  • Boungie007
  • Casual Listener
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Separate Artist with Same Name

Please separate these two artists with the same name: KonquestThe incorrect items have been pointed out in red below: Thanks!

wrong_artist2.png wrong_artist.png
  • Newbie
  • Please separate these two artists with the same name: Konquest The incorrect items have been pointed out in red below:     Thanks!
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Spotify premium

I cant listen to Spotify as a platinum member even though I paied for it. What to to??

  • Newbie
  • I cant listen to Spotify as a platinum member even though I paied for it. What to to??
  • Beepbid
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes