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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 170208 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 170208 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11284 Views
  • 6 replies
  • 11 likes
  • Security
  • 11284 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515032 Views
  • 986 replies
  • 112 likes
  • Account
  • 515032 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125823 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125823 Views
  • 74 replies
  • 12 likes

Superuser Contribution Spotify error aboard

I created Spotify in NZ where I live but after two weeks of using it, it kicked me out saying that I can't use aboard more than 14 days but I haven't left the country and I don't know why it is doing this

  • Newbie
  • I created Spotify in NZ where I live but after two weeks of using it, it kicked me out saying that I can't use aboard more than 14 days but I haven't left the country and I don't know why it is doing...
  • oscar_galic97
  • Newbie
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can not generate device password

Hi, I have been trying to generate a password for device, I recive email but I still reciving error message that says something is wrong. What can I do to have my password?

  • Casual Listener
  • Hi,   I have been trying to generate a password for device, I recive email but I still reciving error message that says something is wrong. What can I do to have my password?    
  • EnriquePC
  • Casual Listener
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

Disconnecting from Facebook and Setting a Device Password... Not working?

Wondering if anyone can help....I have tried to set a device password multiple times, but each time, it tells me that my email address is not available, but it's the email address connected to my Facebook account, so I know it's "available". I'd real...

  • Newbie
  • Wondering if anyone can help....I have tried to set a device password multiple times, but each time, it tells me that my email address is not available, but it's the email address connected to m...
  • user-removed
  • Not applicable
  • 453 Views
  • 3 replies
  • 2 likes
  • Account
    Login
    Premium
  • 453 Views
  • 3 replies
  • 2 likes

No puedo usar Spotify Familiar

Hace 5 meses contratamos Spotify Familiar con lo mismos datos, hasta el día de ayer todo funcionaba de maravilla.Ayer venció el pago, hoy lo actualice y ya está el problema es que borró a todos mis familiares quieren inscribirse y dice que los datos ...

  • Visitor
  • Hace 5 meses contratamos Spotify Familiar con lo mismos datos, hasta el día de ayer todo funcionaba de maravilla. Ayer venció el pago, hoy lo actualice y ya está el problema es que borró a todos mis...
  • OviiiOne
  • Community Legend
  • 303 Views
  • 3 replies
  • 0 likes
  • 303 Views
  • 3 replies
  • 0 likes

Artist name not carried over from DistroKid

Hi, I released a single through DistroKid (Artist name: Zero State, Track Name: Catalyst) https://open.spotify.com/album/1RWAMREmfQ3U9uX8KQu6c3 and my issue is with the mislabeling of my artist name. It comes up as Zero:State, which is a different ar...

  • Visitor
  • Hi,   I released a single through DistroKid (Artist name: Zero State, Track Name: Catalyst) https://open.spotify.com/album/1RWAMREmfQ3U9uX8KQu6c3 and my issue is with the mislabeling of my art...
  • Maxim
  • Spotify Star
  • 569 Views
  • 1 replies
  • 0 likes
  • 569 Views
  • 1 replies
  • 0 likes

Family Premium 2 accounts on 1 device

What it is I have an account for running as I also have an Amazon echo which is under my name and I control it using my phone but when I'm running I use a different account so the echo can still stream for the wife...If I want to create offline play ...

  • Newbie
  • What it is I have an account for running as I also have an Amazon echo which is under my name and I control it using my phone but when I'm running I use a different account so the echo can still stre...
  • Maxim
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

How to check if I have already had a free trial

I wanted to sign up for a free trial, but I have no way of telling whether I have already had one or not. I'm pretty sure I haven't, but I just want to make sure. Any help?

  • Newbie
  • I wanted to sign up for a free trial, but I have no way of telling whether I have already had one or not. I'm pretty sure I haven't, but I just want to make sure. Any help?
  • Maxim
  • Spotify Star
  • 4917 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 4917 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t log in

Last time i logged in was i Oct. 2016. I logged in with FB and I haven't been able to log in since. I alvways get ''Inncorrect username and password'' no matter what I do. I am trying to log in on a windows desktop with chrome browser. If I try loggi...

  • Newbie
  • Last time i logged in was i Oct. 2016. I logged in with FB and I haven't been able to log in since. I alvways get ''Inncorrect username and password'' no matter what I do. I am trying to log in on a ...
  • Erika
  • Roadie
  • 579 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 579 Views
  • 1 replies
  • 0 likes

Can't update card details or keep my student account

I have a message on my account saying my card is about to expire and that I need to update it, but every time I try to, it says "oops something went wrong". I tried to do it with paypal instead, but it still wouldn't work. It also says that my premiu...

  • Newbie
  • I have a message on my account saying my card is about to expire and that I need to update it, but every time I try to, it says "oops something went wrong". I tried to do it with paypal instead, but ...
  • Robert_W
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Moving subscription to new account

I can't access my password reset email or my Facebook account, so I created a new Spotify account. I am a premium member and would like to move that subscription and my playlists to the new account.

  • Newbie
  • I can't access my password reset email or my Facebook account, so I created a new Spotify account. I am a premium member and would like to move that subscription and my playlists to the new account.&...
  • Bekirdeveci
  • Newbie
  • 583 Views
  • 3 replies
  • 0 likes
  • 583 Views
  • 3 replies
  • 0 likes

Missing Inbox

Whoa, I went to share a song and noticed that the sharing inbox function is missing!!! Has this function been removed? This is one of my favorite parts about Spotify, sending songs to particular friends. In addition, I've been using it since 2011 whe...

  • Regular
  • Whoa, I went to share a song and noticed that the sharing inbox function is missing!!! Has this function been removed?  This is one of my favorite parts about Spotify, sending songs to part...
  • ChicagoSnakes
  • Roadie
  • 647 Views
  • 6 replies
  • 2 likes
  • Account
    Free
    Other
    Premium
  • 647 Views
  • 6 replies
  • 2 likes

Language change

Hi, my spotify interface just changed from English to Czech language (I am living in Czechia). How can I change it back to English?Also the search seems to suddenly start emphasising local results, can that be avoided?

  • Newbie
  • Hi, my spotify interface just changed from English to Czech language (I am living in Czechia). How can I change it back to English? Also the search seems to suddenly start emphasising local results,...
  • Maxim
  • Spotify Star
  • 371 Views
  • 1 replies
  • 1 likes
  • 371 Views
  • 1 replies
  • 1 likes

Solved!! Change country

Hi, I'm living in Belgium and I'm working in The Netherlands. Since the introduction of IBAN it is easier to work internationally with 1 bank account. Therefore I just have a Dutch bank account and no Belgian bank account. Now I can't change my count...

  • Newbie
  • Hi,   I'm living in Belgium and I'm working in The Netherlands. Since the introduction of IBAN it is easier to work internationally with 1 bank account. Therefore I just have a Dutch bank acco...
  • Maxim
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Payment issue

hi, I have a few years with my account, recently my debit card associated with my premium account expired so, due to that matter my premium subscription stopped working.My problem is: Now when I try to activate a premium subscription the web page den...

  • Newbie
  • hi,  I have a few years with my account, recently my debit card associated with my premium account expired so, due to that matter my premium subscription stopped working. My problem is:...
  • OpTicNickson
  • Music Fan
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

My premium account does not work

Hi o am having problems with my premium account. Despite I have premium, my Spotify app appears as a free account. I already download the app again and also I have singed off my account however nothing happen. What can I do?

  • Newbie
  • Hi o am having problems with my premium account. Despite I have premium, my Spotify app appears as a free account. I already download the app again and also I have singed off my account however nothi...
  • OviiiOne
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Spotify and Headspace

Hello, I am currently a member of spotify premium for £9.99 a month. The last time I paid the monthly fee was 22nd Feb. I'd like to upgrade to the Spotify + Headspace bundle for £15 a month. When I do it, when will I be charged the first £15? Will it...

  • Newbie
  • Hello,   I am currently a member of spotify premium for £9.99 a month. The last time I paid the monthly fee was 22nd Feb.   I'd like to upgrade to the Spotify + Headspace bund...
  • 200 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 200 Views
  • 0 replies
  • 0 likes

Superuser Contribution Being charged full price even though I've entered my student card.

I've entered my student details multiple times and the £4.99 lasts 1 or 2 months then I check my bank statement and its back up to £9.99. The first couple of times I let it slide but it's happening too frequently now and it's starting to annoy me. I'...

  • Casual Listener
  • I've entered my student details multiple times and the £4.99 lasts 1 or 2 months then I check my bank statement and its back up to £9.99. The first couple of times I let it slide but it's happening t...
  • Jack
  • Roadie
  • 383 Views
  • 5 replies
  • 0 likes
  • 383 Views
  • 5 replies
  • 0 likes

how to stop the free 30 trial subscription without paying for it

hi there, i recently started the free 30 day trail, that says if you stop the subscription before the 30 days are over you dont get charged and its all fine, now that i have got a premium key i wanted to early stop my subscription.. but how?! i cant ...

  • Newbie
  • hi there, i recently started the free 30 day trail, that says if you stop the subscription before the 30 days are over you dont get charged and its all fine, now that i have got a premium key i wante...
  • OpTicNickson
  • Music Fan
  • 1946 Views
  • 3 replies
  • 0 likes
  • 1946 Views
  • 3 replies
  • 0 likes

Solved!! Moving from Premium to Family account

Hi all, I have a personal premium account but I would like to move over to a family account. I have received a family invitation and logged in directly on the Spotify website the using the invitation link and my facebook account. On the website my fa...

  • Casual Listener
  • Hi all,   I have a personal premium account but I would like to move over to a family account. I have received a family invitation and logged in directly on the Spotify website the u...
  • solomon1971
  • Casual Listener
  • 765 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 765 Views
  • 4 replies
  • 0 likes

Spotify on Samsung gear in Europe (UK, Ireland)

Will Spotify be available for the samsung gear in Europe (U.K., Ireland) any time soon? or will tihs feature only be limited to U.S. users?

  • Newbie
  • Will  Spotify be available for the samsung gear in Europe (U.K., Ireland) any time soon? or will tihs feature only be limited to U.S. users?
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes