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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335232 Views
  • 890 replies
  • 105 likes
  • Account
  • 335232 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147874 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147874 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86046 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86046 Views
  • 68 replies
  • 9 likes

Charged Twaice

Hello, I was trying to sign up for the student subscription but accidentally signed up for the regular subscription. I figured out how to switch over to student, but I've been charged twice for the regular price, and student price.

  • Newbie
  • Hello, I was trying to sign up for the student subscription but accidentally signed up for the regular subscription. I figured out how to switch over to student, but I've been charged twice for the r...
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 1 likes
  • 127 Views
  • 1 replies
  • 1 likes

Charged twice

I was charged twice. A student discount and premium. I was just checking out the student discount and because I haven't been enrolled to my new classes I decided not to do the student discount but looks like I was still charged. I need that removed f...

  • Newbie
  • I was charged twice. A student discount and premium. I was just checking out the student discount and because I haven't been enrolled to my new classes I decided not to do the student discount but lo...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Someone used my card

Someone used my card to get themselves spotify. I want it off my card

  • Newbie
  • Someone used my card to get themselves spotify. I want it off my card
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • Security
  • 134 Views
  • 1 replies
  • 0 likes

I cancelled my Premium account but it still shows up

Hi, I did the 3 months for 99 cents thing and cancelled it the day it expired. I got on today to look up a song and it showed I'm still on premium. I'm a poor college student an I know I don't have enough money right now for next months subscription,...

  • Casual Listener
  • Hi, I did the 3 months for 99 cents thing and cancelled it the day it expired. I got on today to look up a song and it showed I'm still on premium. I'm a poor college student an I know I don't have e...
  • Kendall_Mcnight
  • Newbie
  • 3091 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 3091 Views
  • 7 replies
  • 0 likes

Conta Family

Boa tarde! Esqueci o endereço que cadastrei minha conta e por esse motivo, um dos membros da minha conta family está com problemas pra acessar. Como faço pra alterar ou confirmar o endereço cadastrado? Att,

  • Casual Listener
  • Boa tarde!   Esqueci o endereço que cadastrei minha conta e por esse motivo, um dos membros da minha conta family está com problemas pra acessar.   Como faço pra alterar ou confirmar o ...
  • Bittencourt
  • Spotify Star
  • 269 Views
  • 3 replies
  • 0 likes
  • 269 Views
  • 3 replies
  • 0 likes

Troubles joining premium for family

I have entered all the right information but it says "You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder" but my family and I do live together. How can I fix this problem?

  • Newbie
  • I have entered all the right information but it says "You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder" but my family a...
  • Bittencourt
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Cannot join family plan

My account is originally French, but I'm living in Spain now. Hence, I changed the payment option by setting a Spanish debit card. Then I subscribed to a family plan, and invited my girlfriend (which lives with me in Spain). For some reason, the invi...

  • Casual Listener
  • My account is originally French, but I'm living in Spain now. Hence, I changed the payment option by setting a Spanish debit card. Then I subscribed to a family plan, and invited my girlfriend (which...
  • Bittencourt
  • Spotify Star
  • 260 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 260 Views
  • 2 replies
  • 0 likes

Solved!! Premium accounts,log in details shared?

Hi,Im really confused.I have my family account, on which 5 of us use. Do we all have actual seperate accounts and need to have different Log In details or do we all use my log in details, as the administrator. I look forward to hearing an answer.Than...

  • Casual Listener
  • Hi, Im really confused. I have my family account, on which 5 of us use. Do we all have actual seperate accounts and need to have different Log In details or do we all use my log in details, as the ...
  • Bittencourt
  • Spotify Star
  • 327 Views
  • 3 replies
  • 0 likes
  • Account
  • 327 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I rate songs?

I am trying Spotify on desktop (Kubuntu) and for a first few songs I was able to rate it (thumb up/down). I don't see thumbs anymore, only queue, shuffle, repeat and volume. How can I rate songs? I thought that based on my ratings Spotify will offer ...

  • Casual Listener
  • I am trying Spotify on desktop (Kubuntu) and for a first few songs I was able to rate it (thumb up/down). I don't see thumbs anymore, only queue, shuffle, repeat and volume. How can I rate songs? I t...
  • H4NN1B4L
  • Casual Listener
  • 17286 Views
  • 9 replies
  • 5 likes
  • Other
  • 17286 Views
  • 9 replies
  • 5 likes

Please Help Apple store asking charge to download spotify

Hello, l have spotify premium membership on my mac, lately upgraded my iphone 4 ios 7.1 and when l want to download spotify app, the only option l get is from Apple store and it costs and extra 12 dollar. Is this a joke, l already pay the montly prem...

  • Casual Listener
  •   Hello,   l have spotify premium membership on my mac, lately upgraded my iphone 4 ios 7.1 and when l want to download spotify app, the only option l get is from Apple store and it cost...
  • KatesHere
  • Community Legend
  • 1260 Views
  • 4 replies
  • 1 likes
  • 1260 Views
  • 4 replies
  • 1 likes

Cancellation of subscription

Do not use your credit card as payment for subscription it very hard to cancel your subscription there is no representative here in the Philippine to assist in your problem. I had been charged two months already although I was not able to open my pre...

  • Newbie
  • Do not use your credit card as payment for subscription it very hard to cancel your subscription there is no representative here in the Philippine to assist in your problem. I had been charged two mo...
  • KatesHere
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Using Spotify in another country

Hello. I have some problem with my spotify. I was using my spotify in America for 3 years because I was studing there but recently I come back to Malaysia for good after completing my studies. I logged in with Facebook account while I was in America ...

  • Newbie
  • Hello. I have some problem with my spotify. I was using my spotify in America for 3 years because I was studing there but recently I come back to Malaysia for good after completing my studies. I logg...
  • KatesHere
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

My kids wrecked my Spotify!!!

Since my chidren started using spotify on their tablets, they have invaded my music library. Pink, Maroon 5, and Twenty One Pilots have invaded my personal space and I don't like it... I want to switch to the Family Acct, but before I do, I want all ...

  • Newbie
  • Since my chidren started using spotify on their tablets, they have invaded my music library. Pink, Maroon 5, and Twenty One Pilots have invaded my personal space and I don't like it... I want to swit...
  • KatesHere
  • Community Legend
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

used a gift card for $30 but was still charged monthly fee

hi i have redeemed a gift card for $30 but the $9.99 auto debit payment was still made this month. I expected my account to be good for another 3 months. why did i get charged?

  • Newbie
  • hi i have redeemed a gift card for $30 but the $9.99 auto debit payment was still made this month. I expected my account to be good for another 3 months. why did i get charged?
  • TobiasYoung
  • Composer
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

I can't switch countries in my settings

Hi there, I have a Danish Spotify account, but I live and study in the UK and I wanted to take advantage of the UniDays discount offer. However, even though I logged in to my student page and was redirected back to Spotify, I got a message that I was...

  • Casual Listener
  • Hi there,   I have a Danish Spotify account, but I live and study in the UK and I wanted to take advantage of the UniDays discount offer. However, even though I logged in to my student page an...
  • Dreadlord
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 269 Views
  • 1 replies
  • 0 likes

Can't store Songs

I can't download any additional songs due to the limitation. Songs on device 1=0 device 2=0 device 3=0Actions I took:-deleted app from all devices-reinstalled spotify⇒ no changeSeems as if your database entries are corruptPlease correct. Thanks

  • Casual Listener
  •  I can't download any additional songs due to the limitation. Songs on device 1=0 device 2=0 device 3=0 Actions I took: -deleted app from all devices -reinstalled spotify ⇒ no change Seems ...
  • Dreadlord
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Premium
  • 332 Views
  • 1 replies
  • 0 likes

Problems with login to Spotify after removing the Facebook-linking

I do not remember my Spotify password and tried to change it through "Have you forgotten your password" -section. When I submit my gmail address, it'll will redirect me to a page where it says that I have to do this through my Facebook account, but t...

  • Newbie
  • I do not remember my Spotify password and tried to change it through "Have you forgotten your password" -section. When I submit my gmail address, it'll will redirect me to a page where it says that I...
  • Jacob
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Login
  • 212 Views
  • 1 replies
  • 0 likes

Dual Account issue

I have an original account with you guys (account 1) that i get charged on. The email account associated with Account 1 I had to delete due to issues. I want to cancel that account and payments. I also ended up creating a second account today that I ...

  • Visitor
  • I have an original account with you guys (account 1) that i get charged on. The email account associated with Account 1 I had to delete due to issues. I want to cancel that account and payments. I al...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Joining Family Premium

Hello, on December 25th I was invited to join Premium for Families by Jade Mallory. The automated email message is pasted below. "Welcome to the family Great news, Jade Mallory has invited you to join Premium for Family. This means you'll be able to ...

  • Newbie
  • Hello, on December 25th I was invited to join Premium for Families by Jade Mallory. The automated email message is pasted below. "Welcome to the family Great news, Jade Mallory has invited you to joi...
  • Catee
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes