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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I was trying to sign up for the student subscription but accidentally signed up for the regular subscription. I figured out how to switch over to student, but I've been charged twice for the regular price, and student price.
I was charged twice. A student discount and premium. I was just checking out the student discount and because I haven't been enrolled to my new classes I decided not to do the student discount but looks like I was still charged. I need that removed f...
Someone used my card to get themselves spotify. I want it off my card
Hi, I did the 3 months for 99 cents thing and cancelled it the day it expired. I got on today to look up a song and it showed I'm still on premium. I'm a poor college student an I know I don't have enough money right now for next months subscription,...
Boa tarde! Esqueci o endereço que cadastrei minha conta e por esse motivo, um dos membros da minha conta family está com problemas pra acessar. Como faço pra alterar ou confirmar o endereço cadastrado? Att,
I have entered all the right information but it says "You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder" but my family and I do live together. How can I fix this problem?
My account is originally French, but I'm living in Spain now. Hence, I changed the payment option by setting a Spanish debit card. Then I subscribed to a family plan, and invited my girlfriend (which lives with me in Spain). For some reason, the invi...
Hi,Im really confused.I have my family account, on which 5 of us use. Do we all have actual seperate accounts and need to have different Log In details or do we all use my log in details, as the administrator. I look forward to hearing an answer.Than...
I am trying Spotify on desktop (Kubuntu) and for a first few songs I was able to rate it (thumb up/down). I don't see thumbs anymore, only queue, shuffle, repeat and volume. How can I rate songs? I thought that based on my ratings Spotify will offer ...
Hello, l have spotify premium membership on my mac, lately upgraded my iphone 4 ios 7.1 and when l want to download spotify app, the only option l get is from Apple store and it costs and extra 12 dollar. Is this a joke, l already pay the montly prem...
Do not use your credit card as payment for subscription it very hard to cancel your subscription there is no representative here in the Philippine to assist in your problem. I had been charged two months already although I was not able to open my pre...
Hello. I have some problem with my spotify. I was using my spotify in America for 3 years because I was studing there but recently I come back to Malaysia for good after completing my studies. I logged in with Facebook account while I was in America ...
Since my chidren started using spotify on their tablets, they have invaded my music library. Pink, Maroon 5, and Twenty One Pilots have invaded my personal space and I don't like it... I want to switch to the Family Acct, but before I do, I want all ...
hi i have redeemed a gift card for $30 but the $9.99 auto debit payment was still made this month. I expected my account to be good for another 3 months. why did i get charged?
Hi there, I have a Danish Spotify account, but I live and study in the UK and I wanted to take advantage of the UniDays discount offer. However, even though I logged in to my student page and was redirected back to Spotify, I got a message that I was...
I can't download any additional songs due to the limitation. Songs on device 1=0 device 2=0 device 3=0Actions I took:-deleted app from all devices-reinstalled spotify⇒ no changeSeems as if your database entries are corruptPlease correct. Thanks
I do not remember my Spotify password and tried to change it through "Have you forgotten your password" -section. When I submit my gmail address, it'll will redirect me to a page where it says that I have to do this through my Facebook account, but t...
I have an original account with you guys (account 1) that i get charged on. The email account associated with Account 1 I had to delete due to issues. I want to cancel that account and payments. I also ended up creating a second account today that I ...
Hello, on December 25th I was invited to join Premium for Families by Jade Mallory. The automated email message is pasted below. "Welcome to the family Great news, Jade Mallory has invited you to join Premium for Family. This means you'll be able to ...