Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have moved from Sweden to Australia, and now Spotify says I can't log in because I have been abroad for over 14 days. I'm not abroad, I'm at home, just a different one. Any advice would be appreciated.
My bill shows VAT applied at the rate applicable in Ireland (where we are), but the VAT number showing for Spotify is a Swedish one (SE...). I cannot work out if Spotify is charging me VAT in Ireland (in which case I can claim it back as this is a bu...
I have Premium for Family, i'm wanting to invite a member but my account page isn't showing my current status properly. I don't see the slots etc. I did just reset my password (same username) I'm wondering if Spotify has two separate account pages fo...
Despite being paying for a premium account, my devices do not work, tells me that I have the premium on. I checked my account to pay and everything is correct. I appreciate retaliated with a solution, and would not return the receipt but I want to co...
I put in all my info but it keep telling me to put in the experation date and i do and it still wont let me get the premium. Help please
my premium subscription has been paused and now i can't connect my credit card again,the error reads-"your credit card provider is having a bad day" . please anyone can help me here?
Today I got the a message from my bank that I have been charged for MXN$99 like it usually does on this date for Spotify, but suddenly like 3 minutes later I receive another message telling my that I have been charged another MXN$99, I go and check m...
Hello,I recently upgraded my spotify account from premium to premium for family. Unfortunately my account still hasn't change its settings to family even though the payment has been done. I was hoping for a quick solution so that I can enjoy Spotify ...
My husband has sent me an invitation to join his premium account. But when I try to accept, it says that I already belong to the account. But when I try to log in, it says I can't join family premium because I already am already a member of this fami...
i already registered to globe's 129php spotify premium 30 days and when i open my spotify app i cant access my premium. i already sign out many times but it didnt work. im being charged already what'll i do????
My son was in the middle of a Premium trial which ends very soon - I just subscribed to the Premium for Family and he accepted the invite. Do I have to do anything else to make sure that I won't be charged an individual fee for Premium for my son whe...
I charged my accound with a gift card today, says it will end 18 march but still free spotify
I paid for 3 months but I can't remember my username or email. How do I sign in?
Todo mês o aplicativo diz que está com problemas com meu pagamento, mas as informações inseridas estão corretas. O que faço para resolver isso?
Someone has been using my account, deleted my playlists and made their own. Can I see where it was accessed from so I know how it happend?
Bonjour,Je viens de reprendre l'option Spotify Premium avec mon forfait mobile Bouygues Telecom, mais mon compte reste en Free. J'ai contacté le support Bouygues qui me dit que tout est ok de leur côté et que je dois voir avec Spotify.J'ai cherché su...
So I subscribed to a Premium account yesterday, and it is not recognized on my app. I'm trying to download a playlist and it won't work. Please help!
Hi all,I live in Italy with my family, although for business I spent the vast majority of my time abroad in different countries.I would like to subscribe to Premium for Family, however I would like to know whether all family members will be able to u...
When i go in to my smart-tv samsung i can not play from my playlist.The track just spells: loading. Nomore happens after that. Help would be nice=)