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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8992 Views
  • 1 replies
  • 9 likes
  • Security
  • 8992 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481183 Views
  • 979 replies
  • 111 likes
  • Account
  • 481183 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210673 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210673 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120746 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120746 Views
  • 72 replies
  • 12 likes

Could it charge my Amazon account even if I never signed up for premium?

I'm really worried. It is letting me do everything premium can do but I never signed up for it. Could it charge my Amazon account?

  • Newbie
  • I'm really worried. It is letting me do everything premium can do but I never signed up for it. Could it charge my Amazon account?
  • Jacob
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 461 Views
  • 1 replies
  • 0 likes

Re: I am currently a premium subscriber and would like to know if I switch my account to family prem

I am encountering a double charge after I have upgraded from Premium to Premium for Family. Also the currency charged also differs. Not sure if anyone can share on how the subscription is being managed and how we can approach to better understand the...

  • Newbie
  • I am encountering a double charge after I have upgraded from Premium to Premium for Family. Also the currency charged also differs. Not sure if anyone can share on how the subscription is being manag...
  • MattSuda
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Work email???

I have recieved an email to my WORK email account from you without signing up. When I click the link to view my account it takes me to my home account with my HOME email address. Please could someone tell me how this has happened as I have never give...

  • Casual Listener
  • I have recieved an email to my WORK email account from you without signing up. When I click the link to view my account it takes me to my home account with my HOME email address. Please could someone...
  • Clmc-x
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
  • 308 Views
  • 2 replies
  • 0 likes

Can't log in/reset password

I was logged out on my computer and phone, whenever i try to log in it says username/pw is wrong. I hit reset password but nothing happens when i hit send on the confirmation. When i go to my account page on the website it says ":site cannot be reach...

  • Newbie
  • I was logged out on my computer and phone, whenever i try to log in it says username/pw is wrong. I hit reset password but nothing happens when i hit send on the confirmation. When i go to my account...
  • MattSuda
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Help me cancel my subscription!!

I am not able to cancel my Spotify premium subscription. Everytime I enter my password it says that something went wrong. I cant afford to continue this subscription. PLEASE cancel it.

  • Newbie
  • I am not able to cancel my Spotify premium subscription. Everytime I enter my password it says that something went wrong. I cant afford to continue this subscription. PLEASE cancel it.
  • MattSuda
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Premium
  • 149 Views
  • 1 replies
  • 0 likes

Add next music to play in shuffle mode

Hi, Could someone tell me if I subscribe a Premium account I could listen to one playlist in shuffle mode and, at any time, pick one music to play next, but letting the shuffle mode keep going on after playing that chosen music?I am thinking about ma...

  • Newbie
  • Hi,   Could someone tell me if I subscribe a Premium account I could listen to one playlist in shuffle mode and, at any time, pick one music to play next, but letting the shuffle mode keep goi...
  • MattSuda
  • Spotify Star
  • 949 Views
  • 1 replies
  • 0 likes
  • Premium
  • 949 Views
  • 1 replies
  • 0 likes

abonnement premium

Ik heb een Premium famely abonnement van €14.99 pm. Na inloggen albsch62 heb ik geen toegang tot mijn account en wordt mij gevraagd een Premium abonnement te nemen alle gelden zijn door u geïncasseerd van NL49ABNA0514845317

  • Newbie
  • Ik heb een Premium famely abonnement van €14.99 pm. Na inloggen albsch62 heb ik geen toegang tot mijn account en wordt mij gevraagd een Premium abonnement te nemen alle gelden zijn door u geïncasseer...
  • Hubo
  • Community Legend
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
  • 156 Views
  • 1 replies
  • 0 likes

Overchared

I am signed up to spotify premium with my student discount, however, last month i was charged the full 9.99£. ???? I have checked my account online and it says i will be charged 4.99£ next month (9/03) just wondering why i was overcharged last month ...

  • Newbie
  • I am signed up to spotify premium with my student discount, however, last month i was charged the full 9.99£. ???? I have checked my account online and it says i will be charged 4.99£ next month (9/0...
  • MattSuda
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Spotify facebook sync

I have some problems on facebook syncing my bands album. When I add the link on facebook, it only shows a link to spotify, not the seperate songs to stream. This is the link: https://open.spotify.com/album/5FHAWt9OAhk6IBdgwFZF6z or embed: It is oploa...

  • Casual Listener
  • I have some problems on facebook syncing my bands album. When I add the link on facebook, it only shows a link to spotify, not the seperate songs to stream. This is the link:    https://o...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Premium
  • 164 Views
  • 1 replies
  • 0 likes

Student Rate

Hi. I'm coming to the end of a '3 month for 99p' offer. When that ends I want to apply the student discount to my monthly premium rate. How do I do this? Will it be possible when my 3 months end or will I need to cancel premium and re-sign up for it?...

  • Casual Listener
  • Hi. I'm coming to the end of a '3 month for 99p' offer. When that ends I want to apply the student discount to my monthly premium rate. How do I do this? Will it be possible when my 3 months end or w...
  • agirlcalledba
  • Casual Listener
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelled premium but account hasn't changed back to a free account

I used the 30 day premium trial and it was due to end on 30th August. I cancelled the subscription on 29th August yet my account says it will remain premium until late October! I shouldn't have been charged as the text I received at the start of the ...

  • Casual Listener
  • I used the 30 day premium trial and it was due to end on 30th August. I cancelled the subscription on 29th August yet my account says it will remain premium until late October! I shouldn't have been ...
  • Jimmmyjojeffrey
  • Newbie
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Spotify Premium to Premium Family Billing Question!

Hi Guys, I've been invited to Spotify Family Premium by a housemate. I currently have Spotify Premium and I want to accept the invitation but I noticed that only a day ago I was charged my monthly Spotify premium fee of $11.99. My question is...do I ...

  • Casual Listener
  • Hi Guys,   I've been invited to Spotify Family Premium by a housemate. I currently have Spotify Premium and I want to accept the invitation but I noticed that only a day ago I was charged my m...
  • Maxim
  • Spotify Star
  • 275 Views
  • 5 replies
  • 0 likes
  • 275 Views
  • 5 replies
  • 0 likes

Solved!! Premium Issues

Being charged for premium for God knows how long now but absolutely have not been using it!!!

  • Casual Listener
  • Being charged for premium for God knows how long now but absolutely have not been using it!!!
  • AlexHingston72
  • Casual Listener
  • 409 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 409 Views
  • 3 replies
  • 0 likes

Family premuim

Ive gotten a invitation like a week ago to join family plan and i enterd the adress and last night they canceled it because I forgot to verify my adress and today i verified it and still nothing

  • Newbie
  • Ive gotten a invitation like a week ago to join family plan and i enterd the adress and last night they canceled it because I forgot to verify my adress and today i verified it and still nothing
  • Jacob
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Premium

I logged into spotify using my Facebook account and was paying spotify premium off there. My Facebook was then hacked meaning I had to create a new one. I'm still paying premium for the other account but I can't cancel it because I can't login into t...

  • Newbie
  • I logged into spotify using my Facebook account and was paying spotify premium off there. My Facebook was then hacked meaning I had to create a new one. I'm still paying premium for the other account...
  • Jacob
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • Premium
  • 167 Views
  • 1 replies
  • 0 likes

Accidentally purchased Premium on the wrong account

I wasn't paying attention and I purchased the Premium Spotify Student on my friend's account instead of mine, with my card. He was still logged in and I thought I was on my account, but I was not. I would like a refund please.

  • Newbie
  • I wasn't paying attention and I purchased the Premium Spotify Student on my friend's account instead of mine, with my card. He was still logged in and I thought I was on my account, but I was not. I ...
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Help

I had Spotify in my old phone now that I got my new phone I can't find any of my music how do I get the music I had already downloaded?

  • Newbie
  • I had Spotify in my old phone now that I got my new phone I can't find any of my music how do I get the music I had already downloaded?
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

old account with facebook/ new account

i had an account with facebook linked so i made a new one and when it asked me to add friends i linked facebook to the new account but now i can not log in to cancel my subscription on my old one........ helpppppppp!!!!

  • Casual Listener
  • i had an account with facebook linked so i made a new one and when it asked me to add friends i linked facebook to the new account but now i can not log in to cancel my subscription on my old one.......
  • hellykoward2
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • Account
  • 438 Views
  • 2 replies
  • 0 likes