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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81292 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656063 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736990 Views
18 replies
29 likes
Hi there,I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family account. We couldn't confirm that you live at the same...
Hi there, I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family a...
Roadie
498 Views
1 replies
0 likes
Hi everyone.I'm reusing Spotify after a long break and I just noticed that a PS3-219 was using my account.I've changed my password twice and one time without using keyboard to avoid Key logger and he's still connected, i've force the disconnexion by ...
Hi everyone. I'm reusing Spotify after a long break and I just noticed that a PS3-219 was using my account. I've changed my password twice and one time without using keyboard to avoid Key logger ...
Music Fan
306 Views
1 replies
0 likes
Hi! I want to sign up for premium for students. But I need to know if as soon as I sign up I get charged. I wont get paid until Feb 1st, so I wont have money in my account until then and I dont want an overdraft fee. Should I just wait until I get pa...
Hi! I want to sign up for premium for students. But I need to know if as soon as I sign up I get charged. I wont get paid until Feb 1st, so I wont have money in my account until then and I don...
Roadie
467 Views
1 replies
0 likes
I am trying to cancel my premium subscription, When it asks me to confirm my password, to enable cancellation, I am told that the password is incorrect. This can not be as I have logged in with this password to get to the point where I select cancel ...
I am trying to cancel my premium subscription, When it asks me to confirm my password, to enable cancellation, I am told that the password is incorrect. This can not be as I have logged in with this ...
Roadie
242 Views
1 replies
0 likes
My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the same adresses all 4 of us... How to solve this? Reg...
My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the ...
Spotify Star
254 Views
1 replies
0 likes
I have just downloaded spotify and registered for premium trail and my daughter has a seperate account but free version. Yet she can listen to more songs than i can. As an example Fall by the vamps. I can't access it but she can. She has no availabil...
I have just downloaded spotify and registered for premium trail and my daughter has a seperate account but free version. Yet she can listen to more songs than i can. As an example Fall by the vamps. ...
Casual Listener
372 Views
2 replies
0 likes
So I put my card information in 3 different times for the student dicount. It said it didn't recognize my school and so I went back and changed it to get charged for a regular premium account of 10/monthly. But whrn I looked at my bank account it sai...
So I put my card information in 3 different times for the student dicount. It said it didn't recognize my school and so I went back and changed it to get charged for a regular premium account of 10/m...
Roadie
229 Views
1 replies
0 likes
My husband has created a family account and invited me, however when I try to accept it lets me fill out all the name and address details only to fail saying that I can't join the family as have already had a premium subscription twice in the past ye...
My husband has created a family account and invited me, however when I try to accept it lets me fill out all the name and address details only to fail saying that I can't join the family as have alre...
Roadie
240 Views
1 replies
0 likes
i have premium through vodafone and this morning could not listen to music offline, checked spotify and it says i only have free account, checked vodafone bill and premium payment has been taken???? help please
i have premium through vodafone and this morning could not listen to music offline, checked spotify and it says i only have free account, checked vodafone bill and premium payment has been taken???? ...
Roadie
301 Views
1 replies
0 likes
I am wanting to shut down my Facebook account but my spotify login in linked. Is there anyway I can disconnect the two?
I am wanting to shut down my Facebook account but my spotify login in linked. Is there anyway I can disconnect the two?
Casual Listener
372 Views
2 replies
0 likes
I have had my student subsciption for over a year and since last October I realized I started getting charged 9.99 instead of my student price. I fixed it today but is it possible to get my money back? I have been a student this whole time! I have ju...
I have had my student subsciption for over a year and since last October I realized I started getting charged 9.99 instead of my student price. I fixed it today but is it possible to get my money bac...
Roadie
212 Views
1 replies
0 likes
So I signed up for the student subscription, and have already been approved for it, and the $5 payment has already gone through my bank account, but on my spotify account it still says I have the free version. I tried reinstalling the app and logging...
So I signed up for the student subscription, and have already been approved for it, and the $5 payment has already gone through my bank account, but on my spotify account it still says I have the fre...
Casual Listener
365 Views
2 replies
0 likes
pague mi supscribcion familiar y sigo teniendo spotify gratis, al pagar me dijo que hubo un error y que no se iba a hacer ningun cargo pero si se hizo un cargo 2 veces de la cuenta Familiar de Spotify; e hice todo lo que te dice la pagina de reinciar...
pague mi supscribcion familiar y sigo teniendo spotify gratis, al pagar me dijo que hubo un error y que no se iba a hacer ningun cargo pero si se hizo un cargo 2 veces de la cuenta Familiar de Spotif...
Roadie
242 Views
1 replies
0 likes
I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one..Now I can't access to my premium account with my music and playlist, but it still exists What can I do?
I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one.. Now I can't access to my premium account with my music and playlist, but it still ...
Roadie
202 Views
1 replies
0 likes
Does anyone know why I am able to find some users simply by typing their user name in search, and for others, I have to first type "spotify:user:(username)"? Additionally, I find that for a particular user, I can direct search them on some days, and ...
Does anyone know why I am able to find some users simply by typing their user name in search, and for others, I have to first type "spotify:user:(username)"? Additionally, I find that for a par...
Music Fan
280 Views
1 replies
0 likes
i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it should be me who paid for everygthing for a long t...
i always get connected to my old account, is there a way to get rid of i? i dont remember the passsword and the account is linked to an email i dont have and a username i would like to change, but it...
Roadie
209 Views
1 replies
0 likes
Hi, My girlfriend and I are going travelling around Latin America for a year and I was just wondering would we be able to setup a family plan for us to both use. Well both be together for the duration of the trip? Thanks Stuart
Hi, My girlfriend and I are going travelling around Latin America for a year and I was just wondering would we be able to setup a family plan for us to both use. Well both be together for th...
Community Legend
255 Views
1 replies
0 likes
I got a new facebook and now I can't access my old Spotify which is still charging me for my subscription. So I'm getting charged twice because I have a new Spotify. Help me get rid of the old one so I'm not being charged double.
I got a new facebook and now I can't access my old Spotify which is still charging me for my subscription. So I'm getting charged twice because I have a new Spotify. Help me get rid of the old one so...
Community Legend
453 Views
4 replies
0 likes
I am trying to upgrade to family premium and when I log in it is saying I only have Spotify free. please advise. JB
I am trying to upgrade to family premium and when I log in it is saying I only have Spotify free. please advise. JB
Community Legend
215 Views
1 replies
0 likes
Trying to follow these steps to move away from facebook credentials, problem is I can not create a new account with my email since it is already tied to the account that was using FB. https://support.spotify.com/us/account_payment_help/account_settin...
Trying to follow these steps to move away from facebook credentials, problem is I can not create a new account with my email since it is already tied to the account that was using FB. &nb...
Roadie
298 Views
1 replies
0 likes
