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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 177058 Views
  • 189 replies
  • 13 likes
  • Account
    Free
  • 177058 Views
  • 189 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11590 Views
  • 6 replies
  • 11 likes
  • Security
  • 11590 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517352 Views
  • 986 replies
  • 113 likes
  • Account
  • 517352 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126284 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126284 Views
  • 74 replies
  • 12 likes

Premium Family - saying already part of group or another

Have received voucher code but when press submit it comes back saying already part of family or another - choose to switch. Not yet a member of the family premium yet so not sure what is going on?

  • Casual Listener
  • Have received voucher code but when press submit it comes back saying already part of family or another - choose to switch.   Not yet a member of the family premium yet so not sure what is goi...
  • MattSuda
  • Spotify Star
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

How long does it take for a new song to appear on my fan insights page?

Just released a track on Spotify. How long does it take for a new song to appear on my fan insights?

  • Regular
  • Just released a track on Spotify. How long does it take for a new song to appear on my fan insights?
  • MattSuda
  • Spotify Star
  • 2088 Views
  • 1 replies
  • 0 likes
  • Account
  • 2088 Views
  • 1 replies
  • 0 likes

me quitaron mi cuenta premium

Era parte de una cuenta familiar premium y spotify me saco de la cuenta sin notificarme, solamente al titular de la cuenta sin ofrecernos ningun tipo de soluciones.

  • Newbie
  • Era parte de una cuenta familiar premium y spotify me saco de la cuenta sin notificarme, solamente al titular de la cuenta sin ofrecernos ningun tipo de soluciones.
  • MattSuda
  • Spotify Star
  • 513 Views
  • 1 replies
  • 0 likes
  • 513 Views
  • 1 replies
  • 0 likes

Payment not beinv accepted

Took to long to make payment for premium and subscription ended a few days later. Every card I use to make payment it keeps saying to enter expiration date repeatedly

  • Newbie
  • Took to long to make payment for premium and subscription ended a few days later. Every card I use to make payment it keeps saying to enter expiration date repeatedly
  • MattSuda
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Could it charge my Amazon account even if I never signed up for premium?

I'm really worried. It is letting me do everything premium can do but I never signed up for it. Could it charge my Amazon account?

  • Newbie
  • I'm really worried. It is letting me do everything premium can do but I never signed up for it. Could it charge my Amazon account?
  • Jacob
  • Community Legend
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 474 Views
  • 1 replies
  • 0 likes

Re: I am currently a premium subscriber and would like to know if I switch my account to family prem

I am encountering a double charge after I have upgraded from Premium to Premium for Family. Also the currency charged also differs. Not sure if anyone can share on how the subscription is being managed and how we can approach to better understand the...

  • Newbie
  • I am encountering a double charge after I have upgraded from Premium to Premium for Family. Also the currency charged also differs. Not sure if anyone can share on how the subscription is being manag...
  • MattSuda
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Work email???

I have recieved an email to my WORK email account from you without signing up. When I click the link to view my account it takes me to my home account with my HOME email address. Please could someone tell me how this has happened as I have never give...

  • Casual Listener
  • I have recieved an email to my WORK email account from you without signing up. When I click the link to view my account it takes me to my home account with my HOME email address. Please could someone...
  • Clmc-x
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • Account
  • 354 Views
  • 2 replies
  • 0 likes

Can't log in/reset password

I was logged out on my computer and phone, whenever i try to log in it says username/pw is wrong. I hit reset password but nothing happens when i hit send on the confirmation. When i go to my account page on the website it says ":site cannot be reach...

  • Newbie
  • I was logged out on my computer and phone, whenever i try to log in it says username/pw is wrong. I hit reset password but nothing happens when i hit send on the confirmation. When i go to my account...
  • MattSuda
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Help me cancel my subscription!!

I am not able to cancel my Spotify premium subscription. Everytime I enter my password it says that something went wrong. I cant afford to continue this subscription. PLEASE cancel it.

  • Newbie
  • I am not able to cancel my Spotify premium subscription. Everytime I enter my password it says that something went wrong. I cant afford to continue this subscription. PLEASE cancel it.
  • MattSuda
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Add next music to play in shuffle mode

Hi, Could someone tell me if I subscribe a Premium account I could listen to one playlist in shuffle mode and, at any time, pick one music to play next, but letting the shuffle mode keep going on after playing that chosen music?I am thinking about ma...

  • Newbie
  • Hi,   Could someone tell me if I subscribe a Premium account I could listen to one playlist in shuffle mode and, at any time, pick one music to play next, but letting the shuffle mode keep goi...
  • MattSuda
  • Spotify Star
  • 1108 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1108 Views
  • 1 replies
  • 0 likes

abonnement premium

Ik heb een Premium famely abonnement van €14.99 pm. Na inloggen albsch62 heb ik geen toegang tot mijn account en wordt mij gevraagd een Premium abonnement te nemen alle gelden zijn door u geïncasseerd van NL49ABNA0514845317

  • Newbie
  • Ik heb een Premium famely abonnement van €14.99 pm. Na inloggen albsch62 heb ik geen toegang tot mijn account en wordt mij gevraagd een Premium abonnement te nemen alle gelden zijn door u geïncasseer...
  • Hubo
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Overchared

I am signed up to spotify premium with my student discount, however, last month i was charged the full 9.99£. ???? I have checked my account online and it says i will be charged 4.99£ next month (9/03) just wondering why i was overcharged last month ...

  • Newbie
  • I am signed up to spotify premium with my student discount, however, last month i was charged the full 9.99£. ???? I have checked my account online and it says i will be charged 4.99£ next month (9/0...
  • MattSuda
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Spotify facebook sync

I have some problems on facebook syncing my bands album. When I add the link on facebook, it only shows a link to spotify, not the seperate songs to stream. This is the link: https://open.spotify.com/album/5FHAWt9OAhk6IBdgwFZF6z or embed: It is oploa...

  • Casual Listener
  • I have some problems on facebook syncing my bands album. When I add the link on facebook, it only shows a link to spotify, not the seperate songs to stream. This is the link:    https://o...
  • MattSuda
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Student Rate

Hi. I'm coming to the end of a '3 month for 99p' offer. When that ends I want to apply the student discount to my monthly premium rate. How do I do this? Will it be possible when my 3 months end or will I need to cancel premium and re-sign up for it?...

  • Casual Listener
  • Hi. I'm coming to the end of a '3 month for 99p' offer. When that ends I want to apply the student discount to my monthly premium rate. How do I do this? Will it be possible when my 3 months end or w...
  • agirlcalledba
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cancelled premium but account hasn't changed back to a free account

I used the 30 day premium trial and it was due to end on 30th August. I cancelled the subscription on 29th August yet my account says it will remain premium until late October! I shouldn't have been charged as the text I received at the start of the ...

  • Casual Listener
  • I used the 30 day premium trial and it was due to end on 30th August. I cancelled the subscription on 29th August yet my account says it will remain premium until late October! I shouldn't have been ...
  • Jimmmyjojeffrey
  • Newbie
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
  • 0 likes

Spotify Premium to Premium Family Billing Question!

Hi Guys, I've been invited to Spotify Family Premium by a housemate. I currently have Spotify Premium and I want to accept the invitation but I noticed that only a day ago I was charged my monthly Spotify premium fee of $11.99. My question is...do I ...

  • Casual Listener
  • Hi Guys,   I've been invited to Spotify Family Premium by a housemate. I currently have Spotify Premium and I want to accept the invitation but I noticed that only a day ago I was charged my m...
  • Maxim
  • Spotify Star
  • 295 Views
  • 5 replies
  • 0 likes
  • 295 Views
  • 5 replies
  • 0 likes

Solved!! Premium Issues

Being charged for premium for God knows how long now but absolutely have not been using it!!!

  • Casual Listener
  • Being charged for premium for God knows how long now but absolutely have not been using it!!!
  • AlexHingston72
  • Casual Listener
  • 440 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 440 Views
  • 3 replies
  • 0 likes

Family premuim

Ive gotten a invitation like a week ago to join family plan and i enterd the adress and last night they canceled it because I forgot to verify my adress and today i verified it and still nothing

  • Newbie
  • Ive gotten a invitation like a week ago to join family plan and i enterd the adress and last night they canceled it because I forgot to verify my adress and today i verified it and still nothing
  • Jacob
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Premium

I logged into spotify using my Facebook account and was paying spotify premium off there. My Facebook was then hacked meaning I had to create a new one. I'm still paying premium for the other account but I can't cancel it because I can't login into t...

  • Newbie
  • I logged into spotify using my Facebook account and was paying spotify premium off there. My Facebook was then hacked meaning I had to create a new one. I'm still paying premium for the other account...
  • Jacob
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes