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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
85148 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662755 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
745095 Views
18 replies
29 likes
My phone recently restared and I lost all of my pictures and some apps. I tried to reinstall Spotify and i can't. it tells me me password is wrong they send me th email and i enter in a new one nathey say page expired. ive tried multiple trimes.Ican ...
My phone recently restared and I lost all of my pictures and some apps. I tried to reinstall Spotify and i can't. it tells me me password is wrong they send me th email and i enter in a new one nathe...
Spotify Star
257 Views
1 replies
0 likes
Ho acquistato Spotify corriere. Come faccio a recepire premium sulla mia utenza Spotify? Ho solo ricevuta di pagamento
Ho acquistato Spotify corriere. Come faccio a recepire premium sulla mia utenza Spotify? Ho solo ricevuta di pagamento
252 Views
0 replies
0 likes
Bonsoir,Je bénéficie d'un bonus Spotify premium avec mon forfait bouygues. Ce bonus est valable durant 24 mois, cependant, au bout d'un mois, mon compte semble être repassé à Spotify free. Pouvez-vous m'aider ?Cordialement
Bonsoir, Je bénéficie d'un bonus Spotify premium avec mon forfait bouygues. Ce bonus est valable durant 24 mois, cependant, au bout d'un mois, mon compte semble être repassé à Spotify free. Pouvez-v...
Spotify Star
765 Views
3 replies
0 likes
I have just created a family account on spotify, but because my facebook stated I lived in Peru (I have since changed it) none of my family can now log into my account. what do i do? we all live at the same address
I have just created a family account on spotify, but because my facebook stated I lived in Peru (I have since changed it) none of my family can now log into my account. what do i do? we all live at t...
Spotify Star
396 Views
1 replies
0 likes
I have been trying to change my password because I got a new phone. I have wasted an hour of my life trying to do so! It keeps saying that my session has expired. What the **bleep**? I pay for a premium subscription. This is frustrating.
I have been trying to change my password because I got a new phone. I have wasted an hour of my life trying to do so! It keeps saying that my session has expired. What the **bleep**? I pay for a prem...
Casual Listener
271 Views
2 replies
0 likes
To whom it may concern, I've been charged the $9.99/mth subscription fee, however, when I log in it indicates I have a free subscription. Either cancel my subscription or please ensure I have a premium subscription under my e-mail name of neal_ibanez...
To whom it may concern, I've been charged the $9.99/mth subscription fee, however, when I log in it indicates I have a free subscription. Either cancel my subscription or please ensure...
Spotify Star
303 Views
1 replies
0 likes
I have Spotify premium. I always remained logged in with my phone so forgot my username and password to my account. I changed phones and the backup/restore requires me to log in again. The email associated with my account to recover my login info is ...
I have Spotify premium. I always remained logged in with my phone so forgot my username and password to my account. I changed phones and the backup/restore requires me to log in again. The email asso...
Community Legend
274 Views
1 replies
0 likes
Hi,When i'm listening to spotify, the music keeps getting paused because someone else is using my account.As far as I know, i'm the only one using the account.I've tried to log out and change my password but that doesn't work.Does anyone know what to...
Hi, When i'm listening to spotify, the music keeps getting paused because someone else is using my account. As far as I know, i'm the only one using the account. I've tried to log out and change...
Community Legend
280 Views
1 replies
0 likes
I received an Amazon Fire tablet as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I fix this? I do not want to hear upgrade to Spotify premium or ...
I received an Amazon Fire tablet as a gift. I have a paid Spotify subscription (early US adopter fee). I do not get ads on my desktop or laptop but I am getting ads on my tablet. How do I ...
Community Legend
954 Views
4 replies
0 likes
Hi there. I didn't realize that I needed to renew my student discount annually, so I just got charged $9.99. I quickly changed back to the student discount, which says it will charge me $4.99 in a few days, but I am wondering if I will still need to ...
Hi there. I didn't realize that I needed to renew my student discount annually, so I just got charged $9.99. I quickly changed back to the student discount, which says it will charge me $4.99 in...
Spotify Star
376 Views
1 replies
0 likes
hey can someone tell me why i can't see others playlists anymore? thx
hey can someone tell me why i can't see others playlists anymore? thx
Newbie
1109 Views
5 replies
1 likes
I am wanting to open my Spotify premium account on my husband's iPhone but he has the free Spotify and even if he logs out I cannot then login with my details as I log in with Facebook. Is there anyway I can cancel the standard Spotify that he has an...
I am wanting to open my Spotify premium account on my husband's iPhone but he has the free Spotify and even if he logs out I cannot then login with my details as I log in with Facebook. Is there anyw...
Spotify Star
291 Views
1 replies
0 likes
Hi there, I have had a Spotify account for many years, periodically on Premium, periodically on free.I recently upgraded to Premium again after I hadn't used Spotify in a while. I didn't see any of my playlists or saved albums from the past years, ne...
Hi there, I have had a Spotify account for many years, periodically on Premium, periodically on free. I recently upgraded to Premium again after I hadn't used Spotify in a while. I didn't s...
Not applicable
347 Views
2 replies
0 likes
My bill shows VAT applied at the rate applicable in Ireland (where we are), but the VAT number showing for Spotify is a Swedish one (SE...). I cannot work out if Spotify is charging me VAT in Ireland (in which case I can claim it back as this is a bu...
My bill shows VAT applied at the rate applicable in Ireland (where we are), but the VAT number showing for Spotify is a Swedish one (SE...). I cannot work out if Spotify is charging me VAT in Ireland...
Community Legend
4271 Views
1 replies
0 likes
So My Facebook got hacked.. and now someone Huawei-M931 är playing this random 1 min song on repeat... How can i disconect him from My Spotify?
So My Facebook got hacked.. and now someone Huawei-M931 är playing this random 1 min song on repeat... How can i disconect him from My Spotify?
Roadie
431 Views
1 replies
0 likes
Hi, I am not able to link my Austrian bank account to "Lastschrift" and it does not accept my paypal either (just asks me on the paypal site to enter credit card details, which I do not have). Any help?
Hi, I am not able to link my Austrian bank account to "Lastschrift" and it does not accept my paypal either (just asks me on the paypal site to enter credit card details, which I do not have)....
Roadie
416 Views
1 replies
0 likes
I'm trying to update my payment method, and I've tried with three cards, all active, and Spotify is telling me that it's unable to process it. I can't contact anyone through Spotify, and it's not on my bank's side. Any ideas?
I'm trying to update my payment method, and I've tried with three cards, all active, and Spotify is telling me that it's unable to process it. I can't contact anyone through Spotify, and it's not on ...
Spotify Star
528 Views
3 replies
0 likes
HiI started using Spotify a month ado when visiting my brother who lives in Florida.Got back home (Israel) 2 weeks ago, used Spotify every day and couldn't today.Tried to change country in "edit profile" but there's only USA thereCan i use Spotify in...
Hi I started using Spotify a month ado when visiting my brother who lives in Florida. Got back home (Israel) 2 weeks ago, used Spotify every day and couldn't today. Tried to change country in "edi...
Spotify Star
390 Views
1 replies
0 likes
Hey Spotify community: I am being charged twice a month.. one for my student discount which is my main account (accessed through facebook), and the other for another account that I dont remember creating. For the second account, I am being charged fu...
Hey Spotify community: I am being charged twice a month.. one for my student discount which is my main account (accessed through facebook), and the other for another account that I dont reme...
Roadie
251 Views
1 replies
0 likes
Hello,Spotify asked to update payment details, I did, and when I click update I got charged but the account says I didnt update my CC details.What can I do? my bank already reflects the spotify Charge
Hello, Spotify asked to update payment details, I did, and when I click update I got charged but the account says I didnt update my CC details. What can I do? my bank already reflects the spotify C...
Spotify Star
277 Views
1 replies
0 likes
