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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75991 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93457 Views
9 replies
2 likes
I canceled my Spotify on the night before it was to be renewed, yet I still got charged. I want a refund because I am no longer premium but I paid. If anything charge me for a student account, not a full premium account.
I canceled my Spotify on the night before it was to be renewed, yet I still got charged. I want a refund because I am no longer premium but I paid. If anything charge me for a student account, not a ...
Spotify
713 Views
7 replies
0 likes
Hallo,Es geht um einer Klientin von mir . Sie wurde von einer Freundin von Ihr bei Spotify angemeldet und ein Premium Konto geöffnet. Jetzt ist das Problem, dass sie kündigen möchte aber es nicht schafft. Sie kann sich nicht mehr in Spotify anmelden,...
Hallo, Es geht um einer Klientin von mir . Sie wurde von einer Freundin von Ihr bei Spotify angemeldet und ein Premium Konto geöffnet. Jetzt ist das Problem, dass sie kündigen möchte aber es nicht s...
Roadie
14016 Views
1 replies
0 likes
Hello,A client of mine was subscribed with a Premium account by her friend. The Email was created by this friend and user name and password as well. Now my client can´t login because she knows neither her account information nor her Email account (an...
Hello, A client of mine was subscribed with a Premium account by her friend. The Email was created by this friend and user name and password as well. Now my client can´t login because she knows neit...
Community Legend
245 Views
1 replies
0 likes
So I have attached my Spotify account to Facebook and want to delete my Facebook account. I am also a Partner at Starbucks and have Premium membership through them. Please help.
So I have attached my Spotify account to Facebook and want to delete my Facebook account. I am also a Partner at Starbucks and have Premium membership through them. Please help.
Casual Listener
450 Views
2 replies
0 likes
I really love spotify. It is the best music app ever. I'm currently a college student at University of Maryland College Park. I tried to activate premium with the student discount, I follow the steps and i was told that i was not eligible for the dis...
I really love spotify. It is the best music app ever. I'm currently a college student at University of Maryland College Park. I tried to activate premium with the student discount, I follow the steps...
Spotify Star
667 Views
1 replies
0 likes
I scanned my card for the student discount account, and it automatically charged me but I accidentally exited out of the confirmation page. Now it's asking me to pay again.
I scanned my card for the student discount account, and it automatically charged me but I accidentally exited out of the confirmation page. Now it's asking me to pay again.
Spotify Star
283 Views
1 replies
0 likes
Can I get a student discount if I am dual enrolled in HS and college?
Can I get a student discount if I am dual enrolled in HS and college?
Roadie
241 Views
1 replies
0 likes
Hiya, I subscribed for premium free trial, but I got a bill? what's that about...and I just cancelled my subscription, can someone sort it out for me please? account name: lastnameqiufirstnameyu@gmail.com
Hiya, I subscribed for premium free trial, but I got a bill? what's that about... and I just cancelled my subscription, can someone sort it out for me please? account name: lastnameqiufirst...
Composer
301 Views
1 replies
0 likes
Hi,Every month Spotify usually takes out the money from my bank account to pay for my family plan premium subscription. This month I had to re enter all of my card information and it still will not go through. I was just given a brand new card and ev...
Hi, Every month Spotify usually takes out the money from my bank account to pay for my family plan premium subscription. This month I had to re enter all of my card information and it still will not...
Casual Listener
797 Views
4 replies
1 likes
Hello, I am trying to link my new student account (which I created for the discount) with an old account (non-student but with discounted premium subscription) that was associated with my Facebook account. Any help would be much appreciated!
Hello, I am trying to link my new student account (which I created for the discount) with an old account (non-student but with discounted premium subscription) that was associated with my Faceb...
Composer
389 Views
1 replies
0 likes
Gostaria de saber como é feito a liberação para a utilização do Spotify Premium, fiz o pagamento via boleto bancário e até agora não houve a liberação para minha utilização. Estou conectado com a conta do Facebook. Como é feito a liberação ? Fiquei m...
Gostaria de saber como é feito a liberação para a utilização do Spotify Premium, fiz o pagamento via boleto bancário e até agora não houve a liberação para minha utilização. Estou conectado com a con...
Spotify Star
438 Views
5 replies
0 likes
I had a normal spotify account for a while. My kids each created their own playlists on my account. I recently upgraded to family premium, and my kids each want to "import" their playlists into their newly created accounts. How do they do this?
I had a normal spotify account for a while. My kids each created their own playlists on my account. I recently upgraded to family premium, and my kids each want to "import" their playl...
Spotify Star
582 Views
3 replies
0 likes
I first noticed today that my recent music was nothing I heard of.Then a few hours later my spotify kept pausing, when I opened my iphone app it asked me to keep playing on "AXEL". Only me and my wife use the family premium account. I had to sign out...
I first noticed today that my recent music was nothing I heard of. Then a few hours later my spotify kept pausing, when I opened my iphone app it asked me to keep playing on "AXEL". Only me and my w...
Newbie
895 Views
2 replies
0 likes
I received an email asking me to verify my address to stay on my family account. When I did, I got kicked off saying I couldn't be verified. No one else in my family received this notice. I tried contacting Spotify but all I got was a generic email w...
I received an email asking me to verify my address to stay on my family account. When I did, I got kicked off saying I couldn't be verified. No one else in my family received this notice. I tried con...
Community Legend
313 Views
1 replies
0 likes
I signed up for 3 months for .99 and it said only $9.99 after trial ..my account has been overchargedMichelle
I signed up for 3 months for .99 and it said only $9.99 after trial ..my account has been overcharged Michelle
Community Legend
339 Views
1 replies
0 likes
Hi, My Carrier is Telstra (in Australia). Is Direct Carrier Billing (Google Play Store on Android 6) supported for Telstra in Australia? Cheers
Hi, My Carrier is Telstra (in Australia). Is Direct Carrier Billing (Google Play Store on Android 6) supported for Telstra in Australia? Cheers
Newbie
2821 Views
2 replies
0 likes
hi, wondering if anyone could help!! i changed my premium account (the £9.99 one) to the premium account with student discount (£4.99 per month) in september 2016. i checked my bank account the other day and it turns out i've been charged £9.99 every...
hi, wondering if anyone could help!! i changed my premium account (the £9.99 one) to the premium account with student discount (£4.99 per month) in september 2016. i checked my bank account the other...
Spotify Star
661 Views
1 replies
0 likes
Hola, viendo las instrucciones que dan Spotify para cuando uno cambia de dirección, decía que era necesario cancelar la cuenta y luego volverse a suscribir, hace un mes cancelé la cuenta, venció el plazo que quedaba y hoy hice una nueva cuenta. Sin e...
Hola, viendo las instrucciones que dan Spotify para cuando uno cambia de dirección, decía que era necesario cancelar la cuenta y luego volverse a suscribir, hace un mes cancelé la cuenta, venció el p...
Spotify Star
358 Views
1 replies
0 likes
I'm looking to switch payment options to use a card in a different country (I moved!) and I get a 500 server error every time I try. This has been going on for a few days. What gives!?
I'm looking to switch payment options to use a card in a different country (I moved!) and I get a 500 server error every time I try. This has been going on for a few days. What gives!?
Spotify Star
351 Views
1 replies
0 likes
I cant log in because i no longer use that email and spotify wont let me log in through facebook.
I cant log in because i no longer use that email and spotify wont let me log in through facebook.
Spotify Star
261 Views
1 replies
0 likes
