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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351971 Views
  • 901 replies
  • 105 likes
  • Account
  • 351971 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152178 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152178 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88264 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88264 Views
  • 68 replies
  • 10 likes

Automatic collection

Hi, Currently I have Spotify Premium and use automatic collection (in the Netherlands).I would like to upgrade towards Spotify Family, but I have to choose a new payment method (credit card / paypall) but I do not see the option of automatic collecti...

  • Casual Listener
  • Hi,   Currently I have Spotify Premium and use automatic collection (in the Netherlands). I would like to upgrade towards Spotify Family, but I have to choose a new payment method (credit car...
  • Hubo
  • Community Legend
  • 331 Views
  • 5 replies
  • 0 likes
  • 331 Views
  • 5 replies
  • 0 likes

Solved!! Don't know how to contact spotify

I'm trying to end my account that uses a facebook login. In the FAQ ik says to contact Spotify to keep all my playlists etcetera. But how do I contact Spotify?Suggestion : it might be easier if there was a button to just dislodge your Facebook and yo...

  • Newbie
  • I'm trying to end my account that uses a facebook login. In the FAQ ik says to contact Spotify to keep all my playlists etcetera. But how do I contact Spotify? Suggestion : it might be easier if t...
  • Jacob
  • Community Legend
  • 3931 Views
  • 1 replies
  • 0 likes
  • Account
  • 3931 Views
  • 1 replies
  • 0 likes

[iOS][Other] Annual payment

I wish to pay the bill once time in a year. Could you help me about this?

  • Newbie
  • I wish to pay the bill once time in a year. Could you help me about this?
  • Maxim
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 236 Views
  • 1 replies
  • 0 likes

Unable to upgrade to Family?

I am trying to upgrade to Family, and when I hit the "upgrade" button on spotify.com/family, I get this message: "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who...

  • Newbie
  • I am trying to upgrade to Family, and when I hit the "upgrade" button on spotify.com/family, I get this message: "Unfortunately, there is no support at the moment to make this type of change to your ...
  • johnlday-ca
  • Newbie
  • 4912 Views
  • 9 replies
  • 1 likes
  • 4912 Views
  • 9 replies
  • 1 likes

Solved!! How do I activate my premium account

Hi I just signed up for Spotify Premium in Denmark. I already had an account, free listening. Now I entered creditcard info and tried to activate, but nothing is happening. I still get the adds and cannot get it activated on my mobile phone (iPhone 4...

  • Newbie
  • Hi I just signed up for Spotify Premium in Denmark. I already had an account, free listening. Now I entered creditcard info and tried to activate, but nothing is happening. I still get the adds and...
  • jeeeaaanneee
  • Newbie
  • 35148 Views
  • 19 replies
  • 2 likes
  • 35148 Views
  • 19 replies
  • 2 likes

Adding a family member

Hello.I have family subscription and I am trying to send a invite to my daughter to join the account.I have sent her numerous links and also sent a separate email from my account with a link attached. She does not receive any invitations from Spotify...

  • Newbie
  • Hello. I have family subscription and I am trying to send a invite to my daughter to join the account. I have sent her numerous links and also sent a separate email from my account  with a lin...
  • jean3601
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
  • 313 Views
  • 1 replies
  • 0 likes

Premium on second device

Hello, I have a premium account which only works on my iPhone and not my wife's, I understand that we can only stream from one device at a time but it's only coming up as a free account on my wife's phone even though it's logged on as the some accoun...

  • Newbie
  • Hello, I have a premium account which only works on my iPhone and not my wife's, I understand that we can only stream from one device at a time but it's only coming up as a free account on my wife's ...
  • jean3601
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

help! i switched to the family plan but i cannot join

hi. ok here's the deal. i, the mom, had an a free acct. i then signed my daughter up for paid spotify. so i wanted to change to the family plan, so i did so under daughters acct b/c she didn't want to risk losing all her music. so i changed to my sub...

  • Newbie
  • hi. ok here's the deal. i, the mom, had an a free acct. i then signed my daughter up for paid spotify. so i wanted to change to the family plan, so i did so under daughters acct b/c she didn't want t...
  • jean3601
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

UK Student premium renewal - why are they asking for payment details again?

I have been sent notification to extend my student premium plan. I have been through the verification process to check that I still qualify which is fine - but now you're asking for payment details again (card no, expiry, etc.) - why? Don't you just ...

  • Newbie
  • I have been sent notification to extend my student premium plan. I have been through the verification process to check that I still qualify which is fine - but now you're asking for payment details a...
  • jean3601
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

Spotify Membership

Hello, I've signed up for a premium Spotify membership via KPN Netherlands Mobile. However, I wanted to join spotify premium for 30 days trial. I tried to call KPN, they said they cannat undo my order anymore, they said try to contact Spotify directl...

  • Newbie
  • Hello,   I've signed up for a premium Spotify membership via KPN Netherlands Mobile. However, I wanted to join spotify premium for 30 days trial. I tried to call KPN, they said they cannat u...
  • jean3601
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • Premium
  • 237 Views
  • 1 replies
  • 0 likes

Spotiamb 0.2.1 Connected Device Hijack

Just adding my issue to the numerous others I see on this search who haven't be able to stop Spotiamb from taking over their account to play weird music. Is anyone at spotify going to actually address this problem (that seems to have been going on si...

  • Newbie
  • Just adding my issue to the numerous others I see on this search who haven't be able to stop Spotiamb from taking over their account to play weird music. Is anyone at spotify going to actually addres...
  • jean3601
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 594 Views
  • 1 replies
  • 0 likes

PS4 systems are connected to my account

How do I remove these random PS4 systems from my account

  • Newbie
  • How do I remove these random PS4 systems from my account
  • jean3601
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error al iniciar sesion! App iPad y iPhone

Ayuda! Cuando intento iniciar sesion, despues de ingresar mi correo y contraseña aparece un mensaje que dice: "Error al iniciar sesion: Ya has creado una cuenta con esta direccion de correo electronico"....El problema es que no quiero crear una cuent...

  • Visitor
  • Ayuda!   Cuando intento iniciar sesion, despues de ingresar mi correo y contraseña aparece un mensaje que dice: "Error al iniciar sesion: Ya has creado una cuenta con esta direccion de correo ...
  • AndyJoel
  • Spotify Legend
  • 2014 Views
  • 1 replies
  • 0 likes
  • 2014 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot log in to my other account HELP

I have asked for help and kept on emailing Spotify and they keep sending me to the same old links I REALLY NEED TO GET BACK my other account as I am paying for it. I have no idea which email i have use to make that acc and I have tried all the email ...

  • Newbie
  • I have asked for help and kept on emailing Spotify and they keep sending me to the same old links I REALLY NEED TO GET BACK my other account as I am paying for it. I have no idea which email i have u...
  • AndyJoel
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family Premium

My account which is linked to my family's premium, was downgraded to free. I just found an email that required me to put in my zip code and it thanked me for confirming. When do I receive the verification email with further instructions?

  • Newbie
  • My account which is linked to my family's premium, was downgraded to free. I just found an email that required me to put in my zip code and it thanked me for confirming. When do I receive the verific...
  • AndyJoel
  • Spotify Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • Premium
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Family account was suddenly deleted

Me and my roomates share a family account. We pay with my credit card. Today they texted me that they couldn't listen to spotify premium. I checked my account and realized that my status changed from premium to free. I have no idea why this happen. T...

  • Newbie
  • Me and my roomates share a family account. We pay with my credit card. Today they texted me that they couldn't listen to spotify premium. I checked my account and realized that my status changed from...
  • AndyJoel
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

hello, I’m having problem with my Spotify account i was in part of family premium and suddenly i fount out that my account back to free, and it’s not the first time this happened to me i had to make new account just for this reason. the message is “Y...

  • Visitor
  • hello, I’m having problem with my Spotify account i was in part of family premium and suddenly i fount out that my account back to free, and it’s not the first time this happened to me i had to make ...
  • AndyJoel
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cancelaron mi plan familiar

Por algún motivo que desconozco mi cuenta premium y por ende familiar no cargo el pago a mi tarjeta de crédito, la tarjeta tiene saldo y en ningún momento cancele el servicio, me regreso a spotify cree y tuve que volver a contratar el servicio premiu...

  • Newbie
  • Por algún motivo que desconozco mi cuenta premium y por ende familiar no cargo el pago a mi tarjeta de crédito, la tarjeta tiene saldo y en ningún momento cancele el servicio, me regreso a spotify cr...
  • AndyJoel
  • Spotify Legend
  • 816 Views
  • 1 replies
  • 0 likes
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Roommate keeps getting kicked off Spotify Family family.

My roommate gets kicked off Spotify family, my girlfriend and I do not.all reside at same address, but we keep losing the roommates. I pay for it and they pay me. So why does this keep happening. It says Spotify cannot verify they live there. Is ther...

  • Regular
  • My roommate gets kicked off Spotify family, my girlfriend and I do not.all reside at same address, but we keep losing the roommates. I pay for it and they pay me. So why does this keep happening. It ...
  • EnderAlThor
  • Regular
  • 1218 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1218 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premiun de tres meses que caduca a los dos meses!

el 27 de noviembre de 2016 contrate la oferta de premium por 9,99-3 mesespues sin aviso alguno, el 27 de enero de 2017 solo se abre el spotify free!..es decir dos meses...tras mucho buscar he dado con un email de spotify pero no hay respuesta aun

  • Newbie
  • el 27 de noviembre de 2016 contrate la oferta de premium por 9,99-3 meses pues sin aviso alguno, el 27 de enero de 2017 solo se abre el spotify free!..es decir dos meses...tras mucho buscar he dado ...
  • AndyJoel
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Premium
  • 178 Views
  • 1 replies
  • 0 likes