Spotify is offline/can't log in with facebook

For a few days whenever I opened Spotify on windows laptop (it's still fine on my phone), it told me Spotify was offline, although the internet was working perfectly fine. I tried disconnecting and reconnecting to my wifi just in case which didn't he...

• Cecileee
• Casual Listener
• For a few days whenever I opened Spotify on windows laptop (it's still fine on my phone), it told me Spotify was offline, although the internet was working perfectly fine. I tried disconnecting ...
• 2017-02-27 3:29:33 AM
• 2017-02-28 5:27:17 AM
• TobiasYoung
• Composer
• 712 Views
• 6 replies
• 0 likes
• Login

family plan members gone....??

My account was paused because of expired credit card. I just updated it but when i go the family plan its not showing any of my family members that were linked to my account. pjwinstallsphilip@pjwinstalls.com ThanksPhilip

• pjwinstalls1
• Newbie
• My account was paused because of expired credit card.  I just updated it but when i go the family plan its not showing any of my family members that were linked to my account.     &nb...
• 2017-02-28 5:12:08 AM
• 2017-02-28 5:15:17 AM
• TobiasYoung
• Composer
• 154 Views
• 1 replies
• 0 likes
• Account

family premium

I want to get a family premium subscription, but i can only pay with ideal. it's no problem for me to pay forward 3-6 months. could someone explain how i could sign up?

• Andrekanters
• Regular
• I want to get a family premium subscription, but i can only pay with ideal. it's no problem for me to pay forward 3-6 months. could someone explain how i could sign up?
• 2017-02-26 2:59:42 PM
• 2017-02-28 4:27:35 AM
• carlonssho
• Music Fan
• 409 Views
• 10 replies
• 0 likes
• Premium
  Subscription

Premium isn't showing when logged in on new phone.

I just got a new iPhone. I downloaded the Spotify app. When I log in using the Facebook method it doesn't show me as a Premium user and doesn't have any of my music. It works correctly on my old phone and computer.

• Mdprice
• Newbie
• I just got a new iPhone. I downloaded the Spotify app. When I log in using the Facebook method it doesn't show me as a Premium user and doesn't have any of my music. It works correctly on my old phon...
• 2017-02-28 4:18:00 AM
• 2017-02-28 4:23:57 AM
• TobiasYoung
• Composer
• 133 Views
• 1 replies
• 0 likes

I've been charged 3 times for one subscription I just want it fixed plus I didn't change from free

• user-removed
• Visitor
• 2017-02-28 2:10:15 AM
• 2017-02-28 4:19:59 AM
• TobiasYoung
• Composer
• 138 Views
• 1 replies
• 0 likes
• Account
  Free
  Other
  Subscription

Family suscription. Traveling out of the country

What happen when the administrator of the family suscription plan travels outside the country? Does that affects the rest of the accounts? Thanks,

• gustarod
• Casual Listener
• What happen when the administrator of the family suscription plan travels outside the country? Does that affects the rest of the accounts?   Thanks,
• 2017-02-27 7:26:49 PM
• 2017-02-28 4:05:54 AM
• TobiasYoung
• Composer
• 168 Views
• 3 replies
• 0 likes

Payment

Im trying to make a payment to go premium but it keeps saying please enter an expiration month?? What do i need to do??

• Brizzo
• Casual Listener
• Im trying to make a payment to go premium but it keeps saying please enter an expiration month?? What do i need to do??
• 2017-02-24 8:13:14 AM
• 2017-02-28 3:50:36 AM
• brandimegan7301
• Newbie
• 290 Views
• 4 replies
• 0 likes
• Subscription

Compartir

Quiero compartir un plan familiar desde un iPhone . Pero no me aparece la opción de compartir por Whatsapp ni por mail ..

• Ofelya79
• Newbie
• Quiero compartir un plan familiar desde un iPhone . Pero no me aparece la opción de compartir por Whatsapp ni por mail ..
• 2017-02-27 8:57:40 AM
• 2017-02-28 2:07:29 AM
• osornios
• Spotify Star
• 251 Views
• 1 replies
• 0 likes

I cant log in my facebook account anymore

I accidentaly disconnected my facebook account to spotify and suddenly it logged out and I cant log in anymore

• Turnerwell
• Newbie
• I accidentaly disconnected my facebook account to spotify and suddenly it logged out and I cant log in anymore
• 2017-02-27 1:28:49 PM
• 2017-02-28 2:06:24 AM
• osornios
• Spotify Star
• 207 Views
• 1 replies
• 0 likes

personal and band profile, logged as band, connected my personal facebook

Now i cant log in in my personale premium account anymore!!!

• kaosindia
• Newbie
• Now i cant log in in my personale premium account anymore!!!
• 2017-02-27 4:54:32 PM
• 2017-02-28 2:04:37 AM
• osornios
• Spotify Star
• 166 Views
• 1 replies
• 0 likes
• Login
  Premium

Dirección para Spotify Familiar

Hace algunos dias dos de las cuentas activas de mi Spotify Familiar fueron desactivadas intempestivamente. Ahora cuando quise volver a añadirlos, les sale que la dirección no es la misma y yo no puedo revisar mi dirección en mi Cuenta. Necesito ayuda...

• CeliaLira
• Newbie
• Hace algunos dias dos de las cuentas activas de mi Spotify Familiar fueron desactivadas intempestivamente.  Ahora cuando quise volver a añadirlos, les sale que la dirección no es la misma y yo n...
• 2017-02-27 4:55:58 PM
• 2017-02-28 2:00:00 AM
• osornios
• Spotify Star
• 218 Views
• 1 replies
• 0 likes

Han cambiado la direccion de correo

Buenas,Han cambiado mi dirección de correo sin mi permiso. Una cuenta en la que tengo el servicio premium y por tanto pago cada mez. Hay una persona que ha decidido cambiar esta cuenta de correo y está usando un servicio que yo estoy pagando.Querría ...

• user-removed
• Visitor
• Buenas, Han cambiado mi dirección de correo sin mi permiso. Una cuenta en la que tengo el servicio premium y por tanto pago cada mez. Hay una persona que ha decidido cambiar esta cuenta de correo y ...
• 2017-02-27 5:32:01 PM
• 2017-02-28 1:56:50 AM
• osornios
• Spotify Star
• 3495 Views
• 1 replies
• 1 likes

Account won't work

Hi all, I've got quite a problem; I have a feeling my account is hacked.I have 2 accounts: 1 for free, which i don't use, and 1 premium account where i'm the manager of my family account.All of a sudden, my premium one was logged out on both my phone...

• daan2gether
• Newbie
• Hi all,   I've got quite a problem; I have a feeling my account is hacked. I have 2 accounts: 1 for free, which i don't use, and 1 premium account where i'm the manager of my family account. ...
• 2017-02-27 9:06:34 PM
• 2017-02-28 1:38:56 AM
• osornios
• Spotify Star
• 181 Views
• 1 replies
• 0 likes

Can't join Family premium

Hey, we have a problem, we all live in one adress, and we were using it clearly for one month, but when second started one of the members were removed and can't do anything to join again. HELP

• kolumbia
• Newbie
• Hey, we have a problem, we all live in one adress, and we were using it clearly for one month, but when second started one of the members were removed and can't do anything to join again. HELP
• 2017-02-27 9:25:58 PM
• 2017-02-28 1:36:02 AM
• osornios
• Spotify Star
• 192 Views
• 1 replies
• 0 likes

Sonia

Hola, él pasado 24 de febrero me descargue spotify y me puse la versión de prueba de 30 días , cuando hoy he ido a mirar mi cuenta, me he dado cuenta wue me han cobrado este mes.. Y se supone que no me lo cabraban hasta él 24 fe marzo, era solo para ...

• Sonia931
• Newbie
• Hola, él pasado 24 de febrero me descargue spotify y me puse la versión de prueba de 30 días , cuando hoy he ido a mirar mi cuenta, me he dado cuenta wue me han cobrado este mes.. Y se supone que no ...
• 2017-02-27 9:32:56 PM
• 2017-02-28 1:25:58 AM
• osornios
• Spotify Star
• 212 Views
• 1 replies
• 0 likes

pague y no tengo servicio premium

hola, me descontaron de mi cuenta hace 4 dias y no tengo servicio premium que debo hacer, escribi a itunes y me dicen que directo con los desarrolladores.

• malejaherrera15
• Newbie
• hola,   me descontaron de mi cuenta hace 4 dias y no tengo servicio premium que debo hacer, escribi a itunes y me dicen que directo con los desarrolladores.
• 2017-02-27 10:05:38 PM
• 2017-02-28 1:22:59 AM
• osornios
• Spotify Star
• 196 Views
• 1 replies
• 0 likes

Vodafone and Spotify Separation

I have a Spotify premium account through Vodafone in Australia. However I am now in the US and would like to separate my Spotify premium account from Vodafone. If I cancel my Spotify premium account with Vodafone and then re-subscribe through Spotify...

• user-removed
• Visitor
• I have a Spotify premium account through Vodafone in Australia. However I am now in the US and would like to separate my Spotify premium account from Vodafone. If I cancel my Spotify premium account ...
• 2017-02-27 10:34:44 PM
• 2017-02-28 1:16:19 AM
• osornios
• Spotify Star
• 640 Views
• 1 replies
• 0 likes
• Account
  Subscription

Can I change the date that my account is charged?

I am currently charged on the 27th of each month and would like to be charged on the date that I get paid (15th or 1st). How can I do this?

• court928
• Newbie
• I am currently charged on the 27th of each month and would like to be charged on the date that I get paid (15th or 1st). How can I do this?
• 2017-02-27 9:49:10 PM
• 2017-02-27 12:41:26 AM
• DrFriday13th
• Regular
• 147 Views
• 1 replies
• 0 likes

Charged a overdraft fee

I was just charged a overdraft fee because of spotify I didn't have enough funds on my card and I wanted to wait until Friday to pay it now I have to cancle my spotify because my overdraft fee is 30 something dollars plus 9.99 and that's a lose nobod...

• Davidjcarroway
• Newbie
• I was just charged a overdraft fee because of spotify I didn't have enough funds on my card and I wanted to wait until Friday to pay it now I have to cancle my spotify because my overdraft fee is 30 ...
• 2016-01-20 2:22:52 PM
• 2017-02-27 12:39:16 AM
• DrFriday13th
• Regular
• 759 Views
• 2 replies
• 3 likes
• Subscription