Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi I am a student and I am being charged two direct debits which are £4.99 each. You're taking it from two different bank accounts on different days of the month. Please help!
Hey, I recently became a grad student and I would love to switch my premium (which is ending this month on the 13th anyways) to a student account. Can someone tell me how to do this? Do I need to cancel my premium account first? Thanks! Beatrice
I recently received an email from Spotify saying that I cancelled my account (which I didn't), and that it would no longer be active starting on February 16th. I am currently unable to log in (I receive a message saying my email address does not exis...
everytime i go to reset my password and click the link it tells me that the link is not vaild or has already been used. who can I get in contact with to remedy the problem or is there another way to get around this
But I pay for premium and I am in my country Australia. What to do? I can lock in at my computer and Ipad.Cheers
everytime i try to join the Family account this <type 'exceptions.ValueError'>:input s contains unassigned code pointscome up and i do not know what it means or what I need to change
About two weeks ago we released our first Single, "Luna Llena", and our band name is Saudadë, but our song is appearing under the band Saudade, and we want to begin promoting our song but are unable to because it´s not our Artist Page! How can I fix ...
I am paying the premium service and I am not having it; And verify that the monthly payment is being made correctly, what can I do ?
I have the same problem, the bank charges me monthly for 5 months the amount of $ 99.00 and I have not had the premium service for months .... it is not fair and it is also not fair that there is a telephone for customer service by part Spotify, it s...
Habe wiederholt versucht einem Familien account beizutreten allerdings kommt jedes mal diese Fahlermeldung auf: <type 'exceptions.ValueError'>:input s contains unassigned code pointsBItte um hilfe !!!!!!
Hay, We had a family subcription to Spotify. On the 7th of February the payment for that subcription was due but there was not enough money on our bank account to make te payment. The FAQ states that there should be several try's and at least a notif...
Hello, I would like to delete my other sportify account and I really need this help privately because there has been misentry with my email and my profile is all wrong and i entered the wrong email for my spotify account but not this one.
Can someone please look into my account. I paid for a familt account last month and have just noticed that it has turned back to a free account. Not a happy customer here. receipt / order number 610149716017
I mistakenly bought the normal premium plan and wanted to get the family plan, is there a way to upgrade with out paying an extra $15.00?
On january 8th I paid 9.99 euro's for Spotify Premium with 1 month for free. Now after 1 month I have Spotify Free all of a sudden and my Premium is gone. I can see in my account that I have paid as well. Tried logging out on all devices but nothing ...
Ik heb een nieuwe telefoon, als ik wil inloggen (dus niet aanmelden) op de Spotify-app, zegt hij dat ik al een account heb. Ik wil helemaal geen nieuw account aanmaken, ik wil gewoon inloggen op mijn oude account! Help!
So today my account got hacked, (not this account)The name of the account was *******. The hacker changed my email so I can't change anything of that account. Is there a fast way to get rid of this problem? Please help me.
Hi, I'm considering getting Spotify Premium and was wondering how many songs are available in Canada. Thanks!-N
I have a free two year premium subscription from Fido (expires 2018) but today it got cancelled for some reason. I've logged in and out several times, called fido, turned my phone on and off and nothing seems to work
Dear, I have entered payment details (credit card and paypal) for spotify Premium trial, but still dont "see" that my account has been upgraded. Is there a delay? and where/how can I contact spotify for account questions. eg. that I wont be debited t...