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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83622 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104858 Views
10 replies
3 likes
Hello. Last year I deleted my facebook, disconnect it from spotify but it keeps showing my (very old) facebook profile pic on Discover Weekly playlist. I don't have another facebook account and I would like to know if it's possible to remove this pic...
Hello. Last year I deleted my facebook, disconnect it from spotify but it keeps showing my (very old) facebook profile pic on Discover Weekly playlist. I don't have another facebook account and I wou...
Not applicable
656 Views
2 replies
0 likes
Hi I have started an account for my studio and want people to be able to access it however when you search my user name or even my keywords it says No profiles match this. How can I set it so that people are able to search and find my account/profile...
Hi I have started an account for my studio and want people to be able to access it however when you search my user name or even my keywords it says No profiles match this. How can I set it s...
Newbie
364 Views
1 replies
0 likes
So over the weekend my facebook account was logged in by someone who wasn't me. Because of this facebook locked me out and won't let me log back in until they "review my ID". I wouldn't have really cared to get my facebook back if it wasn't for the f...
So over the weekend my facebook account was logged in by someone who wasn't me. Because of this facebook locked me out and won't let me log back in until they "review my ID". I wouldn't have really c...
Community Legend
371 Views
1 replies
0 likes
Hi,I somehow cannot log into spotify (premium) with my login data. This has been going on for several months now. I am still paying via paypal. There is no way to change settings because of this. I just cancelled transactions via paypal. I need to de...
Hi, I somehow cannot log into spotify (premium) with my login data. This has been going on for several months now. I am still paying via paypal. There is no way to change settings because of this. I...
Community Legend
437 Views
3 replies
0 likes
I had premium and then my family got the family pack. I added myself into it so is my old premium account cancelled now?
I had premium and then my family got the family pack. I added myself into it so is my old premium account cancelled now?
Community Legend
239 Views
1 replies
0 likes
Hey everyone, I have the issue that I can't unsubscribe my premium account because I have already deleted my facebook account. The main problem is that it still charges 9,99€ every month even though my account doesn`t exist on FB.How the **bleep** am...
Hey everyone, I have the issue that I can't unsubscribe my premium account because I have already deleted my facebook account. The main problem is that it still charges 9,99€ every month eve...
Community Legend
268 Views
1 replies
0 likes
Hey, I logged on to sptify on my internet browser to recover a playlist and somehow i managed to press the 'revoke acces'-button on some of the apps. How do I undo this?
Hey, I logged on to sptify on my internet browser to recover a playlist and somehow i managed to press the 'revoke acces'-button on some of the apps. How do I undo this?
Spotify Star
780 Views
3 replies
0 likes
i had a premium account and paid my monthly subscription on 7th Feb. on 16th Feb i upgraded to family account and was charged the full €14.99 on 27/02. as i had already paid 9.99 for the month of february i should not have to pay the full subscriptio...
i had a premium account and paid my monthly subscription on 7th Feb. on 16th Feb i upgraded to family account and was charged the full €14.99 on 27/02. as i had already paid 9.99 for the ...
Community Legend
1206 Views
3 replies
0 likes
I cancelled my payment back in August but you're still taking the £4.99 each month but then also emailing me to say the payment has failed, I'm looking for a refund for this issue.
I cancelled my payment back in August but you're still taking the £4.99 each month but then also emailing me to say the payment has failed, I'm looking for a refund for this issue.
Not applicable
248 Views
1 replies
0 likes
I cant pay with my visa card, i got a new one because i lost my last one... so now i need to change my information there but i cant. it says "oops, seems your card ot payment provider is having a bad day. don't worry, no money has been charged. try a...
I cant pay with my visa card, i got a new one because i lost my last one... so now i need to change my information there but i cant. it says "oops, seems your card ot payment pro...
Casual Listener
848 Views
2 replies
0 likes
I switched to student premium. Will I get the rest of my money back? Or will I be charged twice?
I switched to student premium. Will I get the rest of my money back? Or will I be charged twice?
Spotify Star
247 Views
1 replies
0 likes
Hola, gestiono una cuenta de artista en Spotify "J.Jefferson" con mi cuenta personal "DioniGomezVerdu" pero cuando creo una playlist para el artista pone creada por DioniGomez, ¿como puedo hacerla que ponga creada por J.Jefferson? Gracias. Un saludo.
Hola, gestiono una cuenta de artista en Spotify "J.Jefferson" con mi cuenta personal "DioniGomezVerdu" pero cuando creo una playlist para el artista pone creada por DioniGomez, ¿como puedo hacerla qu...
Roadie
268 Views
1 replies
0 likes
I paid 12.99 for my premium account which I have been doing for over a year now. And this time nothing happened. My account was charged and I was still not given premium. I still getting adds and I can't play the songs I want. I would like this fixed...
I paid 12.99 for my premium account which I have been doing for over a year now. And this time nothing happened. My account was charged and I was still not given premium. I still getting adds and I c...
Spotify Star
261 Views
1 replies
0 likes
hi, I have a family subscription and want my sonos system and my iPhone to work indepently so if I am not at home the sonos at home works while I use spotify on my iPhone. Currently there are problems since they are on the same account. If I invite m...
hi, I have a family subscription and want my sonos system and my iPhone to work indepently so if I am not at home the sonos at home works while I use spotify on my iPhone. Currently there are problem...
Spotify Star
217 Views
1 replies
0 likes
I have recently invited one of my family members (on premium) to be part of my family plan. On my page it shows that her account is active/enrolled but she is still being charged per month for the previous subscription. Is there anyone who encounters...
I have recently invited one of my family members (on premium) to be part of my family plan. On my page it shows that her account is active/enrolled but she is still being charged per month for the pr...
Spotify Star
237 Views
1 replies
0 likes
Hi Community, I'm very interested in subscribing for the Spotify family subscription deal in the Netherlands. However, my borthers with whom I want to share the deal, all live on another address. Two of my brothers even live abroad (Sweden and Irelan...
Hi Community, I'm very interested in subscribing for the Spotify family subscription deal in the Netherlands. However, my borthers with whom I want to share the deal, all live on another add...
Community Legend
855 Views
1 replies
0 likes
Heey,ich hab folgendes Problem... irgentwer loggt sich dauernt auf meinem Acc ein, löscht Playlists, erstellt eigene und so weiter... ich hab jetzt schon 2. mein Passwort geändert aber geholfen hat es nicht... jemand ne idee was ich noch tuen könnte ...
Heey, ich hab folgendes Problem... irgentwer loggt sich dauernt auf meinem Acc ein, löscht Playlists, erstellt eigene und so weiter... ich hab jetzt schon 2. mein Passwort geändert aber geholfen hat...
Community Legend
483 Views
1 replies
0 likes
I am on Family Premium. I have just noticed that my account has gone to free subscription. Can you tell me why and how I fix it? I have tried logging in/out and reinstalling software.
I am on Family Premium. I have just noticed that my account has gone to free subscription. Can you tell me why and how I fix it? I have tried logging in/out and reinstalling software.
Casual Listener
406 Views
2 replies
0 likes
Hi,So yesterday i paid to get premium again for next month whilst at the end of my 3-month subscription for €6,99. However on my account, it says that it expires tomorrow and would have to pay again. I also did not get a "welcome to premium" email ye...
Hi, So yesterday i paid to get premium again for next month whilst at the end of my 3-month subscription for €6,99. However on my account, it says that it expires tomorrow and would have to pay agai...
Music Fan
303 Views
1 replies
0 likes
