Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Alberto27
  • Casual Listener
  • 282978 Views
  • 831 replies
  • 88 likes
  • Account
  • 282978 Views
  • 831 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134352 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134352 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76301 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76301 Views
  • 64 replies
  • 9 likes

No way to make Premium work (doesn't recognize premium account)

I've been having trouble lately with Spotify. I payed 3 months of premium (and I'm still in those three months cause I payed like three weeks ago) but Spotify app doesn't recognize my account as a premium one. Neither does computer app.I've tried to ...

  • Newbie
  • I've been having trouble lately with Spotify. I payed 3 months of premium (and I'm still in those three months cause I payed like three weeks ago) but Spotify app doesn't recognize my account as a pr...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

HiI have payed for Premium with gift voucers until 2019 but all the sudden it stopped working and now i have Free.

  • Casual Listener
  • Hi I have payed for Premium with gift voucers until 2019 but all the sudden it stopped working and now i have Free.
  • Mssandh
  • Casual Listener
  • 136 Views
  • 2 replies
  • 0 likes
  • 136 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Family

I just upgraded my account to Spotify Family.But, when I try to add members of my family, they get this message: "Cannot join Premium for Family Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the acco...

  • Casual Listener
  • I just upgraded my account to Spotify Family. But, when I try to add members of my family, they get this message:   "Cannot join Premium for Family 😞 Sorry! You're already a member of this ...
  • Myrini
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

Superuser Contribution Being charged twice

Hello, I have just found that I'm paying the subscription twice.I suspect it's the old premium. and the family plan, which manages my son now.What can I do?Thank you!

  • Newbie
  • Hello, I have just found that I'm paying the subscription twice. I suspect it's the old premium. and the family plan, which manages my son now. What can I do? Thank you!
  • JuanSebastian
  • Roadie
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Premium plan to family plan

Okay so there is 4 people in my family and we first just bought premium. And I just upgraded to the family plan. How do I go from here. We are all still on the same account? Do I log out on all the other devices? Please help

  • Newbie
  • Okay so there is 4 people in my family and we first just bought premium. And I just upgraded to the family plan. How do I go from here. We are all still on the same account? Do I log out on all the o...
  • ErikG
  • Roadie
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution No debit when making payment

When I pay spotify premium with paypal, it does not charge me money and I do not have access to spotify premium. What to do ? Ps: Countries are correct

  • Newbie
  • When I pay spotify premium with paypal, it does not charge me money and I do not have access to spotify premium. What to do ? Ps: Countries are correct  
  • JuanSebastian
  • Roadie
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Family members only getting Free subscription

Hi - both myself and my wife are Premium members. I recently signed up for the Premium Family account and invited my kids. My daughter signed up and her account is only showing as a Free account. I want to cancel my wife's Premium subscription but su...

  • Newbie
  • Hi - both myself and my wife are Premium members.  I recently signed up for the Premium Family account and invited my kids.   My daughter signed up and her account is only showing as a Fre...
  • JuanSebastian
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution why is it saying user[enter long string of numbers here] for my account

yep for some reson there is not the name i whanted on the account it just says user and then a string of random numbers i have no idea whats wrong i even sighed in via facebook like it says and it still is just user then you guessed it more **bleep**...

  • Newbie
  • yep for some reson there is not the name i whanted on the account it just says user and then a string of random numbers i have no idea whats wrong i even sighed in via facebook like it says and it st...
  • JuanSebastian
  • Roadie
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
  • 156 Views
  • 1 replies
  • 0 likes

Hola, necesito ayuda!!!!!

No puedo entrar a mi cuenta, necesito ayuda

  • Newbie
  • No puedo entrar a mi cuenta, necesito ayuda
  • Uzziel1988
  • Newbie
  • 118 Views
  • 2 replies
  • 0 likes
  • 118 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mensagem: "Falha ao verificar recibo"

Tenho a assinatura do Spotify Premium e minha conta voltou para Free. O Spotify está enviando a seguinte mensagem: "Falha ao Verificar Recibo". Entrei em contato com o Itunes, visto que meus pagamentos estão sendo debitados, e eles me disseram que ti...

  • Newbie
  • Tenho a assinatura do Spotify Premium e minha conta voltou para Free. O Spotify está enviando a seguinte mensagem: "Falha ao Verificar Recibo". Entrei em contato com o Itunes, visto que meus pagament...
  • JuanSebastian
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium gekauft aber funktioniert nicht

Ich habe mir heute über die Spotifykarte premium holen wollen aber die Karte ist nach der Eingabe entwertet und premium hab ich immernoch nicht auf mein Account

  • Newbie
  • Ich habe mir heute über die Spotifykarte premium holen wollen aber die Karte ist nach der Eingabe entwertet und premium hab ich immernoch nicht auf mein Account
  • JuanSebastian
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema accesso account

Salve da qualche tempo sto utilizzando Spotify con username Gigirassi7 ma avendo effettuato l'accesso con Facebook si sono collegati i due account ho fatto scollega account però voglio cambiare l'email con la stessa di Facebook perché ora è grenzi97@...

  • Visitor
  • Salve da qualche tempo sto utilizzando Spotify con username Gigirassi7 ma avendo effettuato l'accesso con Facebook si sono collegati i due account ho fatto scollega account però voglio cambiare l'ema...
  • JuanSebastian
  • Roadie
  • 1055 Views
  • 1 replies
  • 0 likes
  • Account
  • 1055 Views
  • 1 replies
  • 0 likes

Superuser Contribution I get Finnish music

HiWhy do I get lot of Finnish music proposed in the lists for me? I'm Swedish.Is it possible to clear the memory of my music tastei

  • Newbie
  • Hi Why do I get lot of Finnish music proposed in the lists for me? I'm Swedish. Is it possible to clear the memory of my music tastei
  • JuanSebastian
  • Roadie
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Query re 'copy playlist' link & download facility

HiBy clicking on the circular icon with the 3 dots to the right of the 'Play' icon near the top of the playlist screen, the option to copy a playlist link appears. However, having clicked on it, there appears to be no indication as to what to do with...

  • Newbie
  • Hi By clicking on the circular icon with the 3 dots to the right of the 'Play' icon near the top of the playlist screen, the option to copy a playlist link appears. However, having clicked on it, th...
  • JuanSebastian
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution 1 MÊS GRÁTIS

Eu contratei o spotify premium dizendo que eu ganharia um mês grátis, porém veio a conta do mês que eu contratei e desde aquele mês sempre veio conta dos outros meses. Nunca recebi o tal mês grátis!

  • Newbie
  • Eu contratei o spotify premium dizendo que eu ganharia um mês grátis, porém veio a conta do mês que eu contratei e desde aquele mês sempre veio conta dos outros meses. Nunca recebi o tal mês grátis!
  • JuanSebastian
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • Premium
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! 3 months of Spotify for 9,99€

I'm trying to buy a 3 months Spotify Premium subscription for 9,99€ but when I'm choosing this offer and I'm trying to pay with PayPal, it's written that I'm going to buy a 1 month Premium subscription for 9,99€. I cancelled Premium before 18 April.

  • Casual Listener
  • I'm trying to buy a 3 months Spotify Premium subscription for 9,99€ but when I'm choosing this offer and I'm trying to pay with PayPal, it's written that I'm going to buy a 1 month Premium subsc...
  • Route1
  • Newbie
  • 954 Views
  • 5 replies
  • 2 likes
  • Account
    Premium
  • 954 Views
  • 5 replies
  • 2 likes

Bezahle Vollpreis trotz Student

Hallo,Spotify bucht mir den Vollpreis für Premium (9,99€) ab, obwohl ich in Spotify Student registriert bin. Kann mir da jemand Klarheit verschaffen?MfG

  • Casual Listener
  • Hallo, Spotify bucht mir den Vollpreis für Premium (9,99€) ab, obwohl ich in Spotify Student registriert bin. Kann mir da jemand Klarheit verschaffen? MfG
  • Maxim
  • Spotify Star
  • 312 Views
  • 7 replies
  • 0 likes
  • 312 Views
  • 7 replies
  • 0 likes

Superuser Contribution Artist management switchover

I was a member of a band that released a record in 2006. We were signed to a small label that took care of all of our digital accounts. We've been on Spotify for quite a while and have gained quite a few followers and listeners. The band is no longer...

  • Newbie
  • I was a member of a band that released a record in 2006. We were signed to a small label that took care of all of our digital accounts. We've been on Spotify for quite a while and have gain...
  • JuanSebastian
  • Roadie
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Ich bezahle als Premium Kunde werde aber nur als Spotify Free Kunde angezeigt

Ich bezahle die Premiumbeitrag, werde aber auf allen Geräten als Free Kunde geführt! Dies ist seitdem ich das Handy und den Laptop wechseln musste. Wie werde ich endlich wieder als Premiumkunde geführt????

  • Newbie
  • Ich bezahle die Premiumbeitrag, werde aber auf allen Geräten als Free Kunde geführt! Dies ist seitdem ich das Handy und den Laptop wechseln musste.   Wie werde ich endlich wieder als Premiumku...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes