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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396278 Views
  • 943 replies
  • 107 likes
  • Account
  • 396278 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170442 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170442 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98831 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98831 Views
  • 68 replies
  • 10 likes

Abuse ticket

Why do I get the following message when trying ro access Spotify web page? "Abuse ticket created trying to request www.spotify.com from IPxxxx"

  • Regular
  • Why do I get the following message when trying ro access Spotify web page? "Abuse ticket created trying to request www.spotify.com from IPxxxx"
  • Maxim
  • Spotify Star
  • 816 Views
  • 17 replies
  • 0 likes
  • 816 Views
  • 17 replies
  • 0 likes

Solved!! Premium

Eg har avsluttet premiumen min, men blir likevel trekt hver mnd. Kan noen fortelle meg korleis eg kan avslutte dette?

  • Newbie
  • Eg har avsluttet premiumen min, men blir likevel trekt hver mnd. Kan noen fortelle meg korleis eg kan avslutte dette?
  • Benjaminjhs
  • Casual Listener
  • 341 Views
  • 1 replies
  • 0 likes
  • Premium
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! IDEAL??

Hello, why cant i pay with ideal?? when i try to subscribe it only shows visa paypal and paysafecard where is ideal??Im from the netherlands.

  • Newbie
  • Hello,   why cant i pay with ideal?? when i try to subscribe it only shows visa paypal and paysafecard where is ideal?? Im from the netherlands.
  • Hubo
  • Community Legend
  • 1532 Views
  • 41 replies
  • 0 likes
  • 1532 Views
  • 41 replies
  • 0 likes

Spotify Premium

Ik heb een Spotify Premium abonnement en daar betaal ik ook voor (zie bijlage).Maar het Spotify systeem herkent dit niet en blijft beweren,dat ik een Free abonnement heb.Ik heb een Nederlandse bankrekening, waar elke maand dit bedrag wordt afgeschrev...

  • Casual Listener
  • Ik heb een Spotify Premium abonnement en daar betaal ik ook voor (zie bijlage). Maar het Spotify systeem herkent dit niet en blijft beweren,dat ik een Free abonnement heb. Ik heb een Nederlandse ba...
  • Hubo
  • Community Legend
  • 286 Views
  • 4 replies
  • 0 likes
  • 286 Views
  • 4 replies
  • 0 likes

Problem with my Artist page

Hi,I can't gain control of my artist pages (Spotify created two of them).Tried to acces via "spotify artists" but no confirmation email (weeks ago). Hi hope to get some help here, i need to make those two pages one and remove all the music that isn't...

  • Casual Listener
  • Hi, I can't gain control of my artist pages (Spotify created two of them). Tried to acces via "spotify artists" but no confirmation email (weeks ago). Hi hope to get some help here, i need to make ...
  • Maxim
  • Spotify Star
  • 815 Views
  • 3 replies
  • 0 likes
  • 815 Views
  • 3 replies
  • 0 likes

How do I change the stored payment details?

- the Subscription site will only allow me to register a new payment card, but there is no option for me to change the stored payment details that I had in connection to a previous bank account (the account that I wish to change)... can anyone please...

  • Newbie
  • - the Subscription site will only allow me to register a new payment card, but there is no option for me to change the stored payment details that I had in connection to a previous bank account (the ...
  • Maxim
  • Spotify Star
  • 1683 Views
  • 1 replies
  • 0 likes
  • 1683 Views
  • 1 replies
  • 0 likes

Facebook and Spotify

So my girlfriend deactivated her facebook account recently, she used this facebook account to create a premium spotify account. She now cant login to spotify anymore nor can she reset apassword or username because no reset password emails are sent to...

  • Newbie
  • So my girlfriend deactivated her facebook account recently, she used this facebook account to create a premium spotify account. She now cant login to spotify anymore nor can she reset apassword or us...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Someone else logged into my account that won't stop

Hi (sorry if you get this twice I'm not sure if my previous message posted). I logged into my account on an old friends laptop and as a result they knew my details. We have since fallen out and so I changed my password via facebook (that's how I sign...

  • Casual Listener
  • Hi (sorry if you get this twice I'm not sure if my previous message posted).   I logged into my account on an old friends laptop and as a result they knew my details.  We have since falle...
  • Dreadlord
  • Community Legend
  • 562 Views
  • 3 replies
  • 0 likes
  • 562 Views
  • 3 replies
  • 0 likes

Transferring playlists to new account

I have a Spotify account linked with my Facebook. I have created another account and want all of my playlists to transfers to this new account. I contacted Spotify like they said to do with a tranfer, and they didn't help out in a proactive way. Can ...

  • Newbie
  • I have a Spotify account linked with my Facebook. I have created another account and want all of my playlists to transfers to this new account. I contacted Spotify like they said to do with a tranfer...
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Aggregator refusing to remove music

Hello Spotify. I am contacting you by desperation. This is concerning my band Vision Éternel. 3 years ago in 2014 I briefly worked with the aggregators Music Kickup. I submitted 4 Vision Éternel albums through their service, named: "Seul Dans L'obses...

  • Casual Listener
  • Hello Spotify. I am contacting you by desperation. This is concerning my band Vision Éternel. 3 years ago in 2014 I briefly worked with the aggregators Music Kickup. I submitted 4 Vision Éternel albu...
  • Maxim
  • Spotify Star
  • 439 Views
  • 1 replies
  • 0 likes
  • Other
  • 439 Views
  • 1 replies
  • 0 likes

Cannot change Country status

Hello, I am unable to change my Country status from Ecuador to India. I am currently in India and the option does not pop up for selecting India as an option. Since Spotify is subject to country status, do I need to keep updating my country status ev...

  • Newbie
  • Hello,   I am unable to change my Country status from Ecuador to India. I am currently in India and the option does not pop up for selecting India as an option.    Since Spotify is...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Can't become member of spotify family account because of country, can't change country either

I first opened my Spotify premium account in NL, with a Dutch credit card. Now I've been living in Germany for a while and the rest of us decided to get premium family, however I can't add my account to it because it says my account is not from this ...

  • Casual Listener
  • I first opened my Spotify premium account in NL, with a Dutch credit card. Now I've been living in Germany for a while and the rest of us decided to get premium family, however I can't add my account...
  • Maxim
  • Spotify Star
  • 190 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 190 Views
  • 3 replies
  • 0 likes

Solved!! Redeemed a gift voucher but still getting charged

Hi – I redeemed a gift voucher for spotify premium, but I saw on my credit card I've been charged for spotify on the 25th January. Is that a mistake? Or if you redeem part way through a month, does the free subscription only start at the beginning of...

  • Casual Listener
  • Hi – I redeemed a gift voucher for spotify premium, but I saw on my credit card I've been charged for spotify on the 25th January. Is that a mistake?   Or if you redeem part way through a...
  • hallstein
  • Casual Listener
  • 979 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 979 Views
  • 2 replies
  • 0 likes

Solved!! How to find individual family accounts

I've recently upgraded to the Spotify Family plan, which allows one to create several accounts with one subscription. However, problem is that only one of the accounts on the subscription can be found through the Spotify search function. How can I le...

  • Casual Listener
  • ...ade "private" and the default setting of letting new playlists be publicly accessible also applies, so those settings are seemingly not the solution...     Best N
  • Maxim
  • Spotify Star
  • 5303 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 5303 Views
  • 5 replies
  • 0 likes

Recently changed country, profile does not update info, can't use Family

I just changed from US to Peru. Updated payment info, country and upgraded to Spotify Family. But my profile still says US and my family members can't link account cause it says they are from different country. Thanks for your help!

  • Visitor
  • I just changed from US to Peru. Updated payment info, country and upgraded to Spotify Family. But my profile still says US and my family members can't link account cause it says they are from differe...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Abonnement Free alors que j'ai un abonnement premium par mon opérateur

Bonjour , j'ai un gros soucis j'ai un abonnement premium par mon opérateur par contre quand j'installe l'application c'est l'abonnement free je ne comprends rien ça fait presque 1 an que je l'ai et ça fait 3 semaines que ça me fait ça , est ce quelqu...

  • Casual Listener
  • Bonjour , j'ai un gros soucis j'ai un abonnement premium par mon opérateur par contre quand j'installe l'application c'est l'abonnement free je ne comprends rien ça fait presque 1 an que je l'ai et ç...
  • KatesHere
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Trying to add a family member

I just upgraded to the family plan so my wife & I could listen to our own music. She never had her own acct, she just used mine. When I added her under the family plan, it is still showing as my account on her phone. We share a facebook acct & Apple ...

  • Casual Listener
  • I just upgraded to the family plan so my wife & I could listen to our own music. She never had her own acct, she just used mine. When I added her under the family plan, it is still showing as my ...
  • Bittencourt
  • Spotify Star
  • 411 Views
  • 3 replies
  • 0 likes
  • 411 Views
  • 3 replies
  • 0 likes

Change Canada to Portugal

Hi everyone! I just moved from Canada to Portugal, and I have a Portugal MasterCard and I am having issues to change my payment method to Portugal.What to do?

  • Visitor
  • Hi everyone! I just moved from Canada to Portugal, and I have a Portugal MasterCard and I am having issues to change my payment method to Portugal. What to do?  
  • KatesHere
  • Community Legend
  • 614 Views
  • 13 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 614 Views
  • 13 replies
  • 0 likes

No access to Email & Facebook help :(

Hi i logged an issue via contact form however you have said i will receive a reply to the email address connected with my facebook which is a college emaila ddress that i no longer have access to whatsoever. I am deleting my facebook and have a premi...

  • Newbie
  • Hi i logged an issue via contact form however you have said i will receive a reply to the email address connected with my facebook which is a college emaila ddress that i no longer have access to wha...
  • Jacob
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes