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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8639 Views
  • 1 replies
  • 9 likes
  • Security
  • 8639 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477275 Views
  • 979 replies
  • 111 likes
  • Account
  • 477275 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209651 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209651 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119677 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119677 Views
  • 72 replies
  • 12 likes

Solved!! Split family

I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both houses or only one?

  • Newbie
  • I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both ho...
  • spellmanderek
  • Newbie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

I cant activate the 60 day premium trial

I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user

  • Casual Listener
  • I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user 
  • Maxim
  • Spotify Star
  • 333 Views
  • 3 replies
  • 0 likes
  • Premium
  • 333 Views
  • 3 replies
  • 0 likes

How can i speak to a spotify rep

I am having issues finding what account I use for my premium account

  • Newbie
  • I am having issues finding what account I use for my premium account
  • KatesHere
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Cambiar de país con cuenta paypal

Tengo cuenta de México y me mudé a Perú. Quiero cambiar país en la cuenta, pero las opciones de pago de Perú no me admiten pago por PayPal o con Diners.

  • Casual Listener
  • Tengo cuenta de México y me mudé a Perú. Quiero cambiar país en la cuenta, pero las opciones de pago de Perú no me admiten pago por PayPal o con Diners.
  • Bittencourt
  • Spotify Star
  • 1184 Views
  • 3 replies
  • 0 likes
  • 1184 Views
  • 3 replies
  • 0 likes

how to get my music from my phone to my computer ?

Hi, I have spotify on my iphone with all the music i like, artists, playlist...then i downlouded spotify on my computer and get into my account with my email and password but in there i don't have at all all the music i have on my phone. How should i...

  • Newbie
  • Hi,   I have spotify on my iphone with all the music i like, artists, playlist...then i downlouded spotify on my computer and get into my account with my email and password but in there i don'...
  • user-removed
  • Not applicable
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

two different premium accounts on same debit card need to cancel one of them

tried to do a friend a favor and let him use my debit card for his premium account and set on auto-pay. they no longer use it and his account keeps charging my card. Want to cancel his account but not mine and dont have access to his account... pleas...

  • Newbie
  • tried to do a friend a favor and let him use my debit card for his premium account and set on auto-pay. they no longer use it and his account keeps charging my card. Want to cancel his account but no...
  • TobiasYoung
  • Composer
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Deleting a spotify account (email it's made with has been deleted)

Hey! So I wanted to attach my facebook to my current spotify aaccount, but the Facebook account has already been attached to an age old spotify account I haven't used for years. I tried to delete the account, but it needs to be confirmed from email, ...

  • Regular
  • Hey! So I wanted to attach my facebook to my current spotify aaccount, but the Facebook account has already been attached to an age old spotify account I haven't used for years. I tried to delete the...
  • itu_
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 280 Views
  • 1 replies
  • 0 likes

Subscription

I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment has gone there 15.2.2017 so I have paid it in this...

  • Newbie
  • I got an email from spotify that I haven't paid mine payment so my premium order isn't working because of that. But my payment goes every month automaticly from my bank account and the latest payment...
  • KatesHere
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

account shown as numbers

hey my account is shown as numbers in collaborative playlists. everyone else either has their username or fb name shown but mine isn't showing up correctly. can this be fixed because it's bugging me

  • Newbie
  • hey my account is shown as numbers in collaborative playlists. everyone else either has their username or fb name shown but mine isn't showing up correctly. can this be fixed because it's bugging me
  • itu_
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
  • 373 Views
  • 1 replies
  • 0 likes

SUSCRIPCION CON TARJETA

QUIERO CONTRATAR SPOTIFY PERO NO TENGO TARJETA, COMO HAGO? DEBERIA HABER OTRO MEDIO, PARA PODER HACERLO.

  • Newbie
  • QUIERO CONTRATAR SPOTIFY PERO NO TENGO TARJETA, COMO HAGO? DEBERIA HABER OTRO MEDIO, PARA PODER HACERLO.
  • itu_
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

How do you update your email if it says it's connected to facebook?

I made my spotify account through facebook a few years ago, but recently I deleted that facebook account and created a new one with a new email. I want to update my email to fit the one I use now, but the setting won't let me. It says I can only chan...

  • Newbie
  • I made my spotify account through facebook a few years ago, but recently I deleted that facebook account and created a new one with a new email. I want to update my email to fit the one I use now, bu...
  • TobiasYoung
  • Composer
  • 196 Views
  • 1 replies
  • 0 likes
  • Account
  • 196 Views
  • 1 replies
  • 0 likes

change email address

I am trying to edit my account info and change my email address. I get the message that the new email address is taken. It is an address I am currently using so my question is how could someone else be using that address

  • Newbie
  • I am trying to edit my account info and change my email address. I get the message that the new email address is taken. It is an address I am currently using so my question is how could someone else ...
  • TobiasYoung
  • Composer
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Canceled but charged???

Hi I canceled my Spotify Premium subscription but 9.99 was charged to me today...

  • Casual Listener
  • Hi I canceled my Spotify Premium subscription but 9.99 was charged to me today...
  • TobiasYoung
  • Composer
  • 284 Views
  • 4 replies
  • 0 likes
  • 284 Views
  • 4 replies
  • 0 likes

Me cobraron dos veces este mes

Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias

  • Newbie
  • Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias
  • ErickRGuetta
  • Community Legend
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Premium code is not valid

When I enter the premium code that comes automatically with vodafone red10 campaign, it gives the following error."Unfortunately this premium code is not valid. Retry or consult customer service."can u help!?

  • Newbie
  • When I enter the premium code that comes automatically with vodafone red10 campaign, it gives the following error. "Unfortunately this premium code is not valid. Retry or consult customer service." ...
  • ErickRGuetta
  • Community Legend
  • 418 Views
  • 1 replies
  • 0 likes
  • Premium
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

My premium subscription has disappeared and now says my subscription is free...I've tried all suggestions but nothing's working anyone else having the same problem?

  • Newbie
  • My premium subscription has disappeared and now says my subscription is free...I've tried all suggestions but nothing's working anyone else having the same problem?
  • Julian
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 198 Views
  • 1 replies
  • 0 likes

Trotz prepaidkarte immer noch free

Hallo Leute, ich habe mir die Spotify prepaid Karte geholt für 9,99€, doch es wurde immer noch nicht aktualisiert

  • Newbie
  • Hallo Leute, ich habe mir die Spotify prepaid Karte geholt für 9,99€, doch es wurde immer noch nicht aktualisiert
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Switching countries

I set my account up while living in Australia. I have now permenantly moved to the UK but seem unable to change my coutry setting to the UK. I have tried changing it on my account but it won't let me! any advice?

  • Casual Listener
  • I set my account up while living in Australia. I have now permenantly moved to the UK but seem unable to change my coutry setting to the UK. I have tried changing it on my account but it won't let me...
  • Maxim
  • Spotify Star
  • 303 Views
  • 3 replies
  • 0 likes
  • 303 Views
  • 3 replies
  • 0 likes

Superuser Contribution Registro de pago y aún no tengo Spotify Premium

Hola, he recibido un correo donde se registró un cobro de parte de Spotify para pagar un mes de Premium pero no tengo aún cuenta premium. Necesito saber si el pago fue correcto y por qué aún no me sale nada.

  • Casual Listener
  • Hola, he recibido un correo donde se registró un cobro de parte de Spotify para pagar un mes de Premium pero no tengo aún cuenta premium. Necesito saber si el pago fue correcto y por qué aún no me sa...
  • Julian
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes