Accounts

I cancelled my subscription in December and all confirmed and you have taken 2 lots of money refund

I cancelled my subscription in December and all confirmed and you have taken 2 lots of money since just renewed my contract is awful please send me my money back -

Getting charged for premium

So i have tried the 30 day free perineum and jjst saw that now i am being charged...i have tried to go under my subscriptions and it says im under free perineum still...i just want to cancel and get my card off so i can stop being charged...this is r...

plz plz plz let me let me let me get back to my family premium account ,ok?

I incorrectly typed the wrong zip code when spotify asked me to verify my address in an email. Now I am unable to join family premium even when the main account tried to re-invite me on multiple attempts. Whenever I type in the correct address I alwa...

Superuser Contribution Unsubscribe spotify when linked through Facebook

How do I get rid of Spotify I have it linked on my Facebook I need to take it off asap. How do I do it

Superuser Contribution Perdi mi cuenta de gmail y no puedo quitar mi tarjeta

EXTRA DEVICE

HI THEREI AM CURRENTLY ON SPOTIFY PREMIUM AND HAVE 3 DEVICES CONNECTED HOWEVER I WANT TO ADD ANOTHER DEVICE - DO I NEED TO UPGRADE TO PREMIUM FAMILY OR IS THERE ANOTHER WAY TO DO THIS

Superuser Contribution Invitación no aceptada

Dónde puedo ver el domicilio de mi cuenta premium es el único requisito que ha cambiado desde la ultima vez del plan familiar y ahora como tienen que tener todas las cuentas la misma dirección que el administrador y como mi cuenta es vieja y no recue...

Someone else is using my spotify.

Someone else somehow is using my spotify account. I have no idea who it is, the device appears to be a phone with the device name as "**bleep**." I have used the "sign out of everywhere" button. I log in using facebook, so I reset my Facebook passwor...

Superuser Contribution Family Premium Verification

I got removed from my sister's family premium subscription, I think I used a different zip code when confirming but we live in the same house. Now I can't re-subscribe anymore. I don't want to create a new account. Is there a solution for this?

Can't subscribe to Premium

Hi, I keep trying to subscribe to premium for the first time. However, I select the Paypal payment, login and click 'continue' and each time, the page will return me to the payment options page. It keeps doing this therefore I'm unable to sign up to ...

Superuser Contribution My premuim account keeps changing to free...HELP!

I have a premium family account, which I have on 4 devices on this account, two seem to be working well and have no problems. But for some reason the other two do not seem to be responding. I have one phone which is vodaphone and the new one is spark...

Wrong account shown at top of Community pages

It looks like there's a problem somewhere in the community.spotify.com website code. I haven't done anything except to visit and search for information about an unrelated issue. I mean I haven't gone into the Chrome dev tools and been mucking around ...

New iPhone won't play Premium account

I have Spotify premium. I got a new phone yesterday. I switched from an Android to iPhone, now my Spotify is saying I have a free account when I'm charged monthly on my bill with Sprint. I've logged out and back in..what is going on??

Want to Unsubscribe

I subscribed for student account but SheerID failed to verify my account now I want to unsubscribe as because my credit is charged and also I want my money back

Superuser Contribution Spotify Family Account Not Working

Me and my flatmates were sharing a family account and even though we are currently living in the same address Spotify blocked 2 of us from using the account. And now when they invite me over spotify it says that I can't join on the website. There was...

Superuser Contribution Convert 90-day FREE Premium to FAMILY???

I am currently on a 90-day FREE Premium Trial that commences monthly billing on March 22, 2017. I would like to convert my account to the FAMILY PLAN @ $14.99CDN/month but I am wondering if I do that NOW, will I lose my current 90-day FREE trial???

Superuser Contribution premium account conflict

my spotify account is premium and spotify took money from my bank account but although my computer is premium my phone persists on saying that "your account is not premium" i checked both are same accounts but problem still exist.