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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have payed every month on premium, and now my dad got me over to the family premium. Does it go automatically and stop taking payment from my account and just how or both? Can't find a place where I can delete my bank card. Please help me so I know...
Hi Spotify, I am behind a corporate proxy and I am trying to login to the web play. I am using: https://play.spotify.com/?http=1 The login screen works, and I enter my username and password. It says "Authentication failed. Please try again." I know m...
Hello,I'm trying to switch the country of my subscription (UK to Canada) and doing as I'm told, i.e. updating payment details. When I enter my Canadian credit card number, it says that it looks like a Canadian card and there's a button "Change to Can...
Hey there,i'd like to change my payment details since a long time as i'd get the student discount then, which was taken away some time ago because i'm paying with paypal....Unfortunately i'm not able to change the details and support was not really h...
As of yesterday this feature just disappered for me. What....
I have tried 3 times to cancel my premium, but it tells me that something went wrong and I have to try another time. Please cancel it for me, I am a student and do not have the money anymore. Not even with the student discount. My mail is: ******@liv...
My cousin invited me to join the family premium plan. After accepting the invite the page indicated that I am now a member of their premium plan, but when I use the iPhone mobile app its still says I'm on the free. My cousin checked the account is it...
I just downloaded Spotify on my Kindle Fire. I opened the app and clicked on log in, however once I type my username and password (which does work on the PC) I get a message saying that I have already created an account with this email address. Any i...
I was charged $9.99 this month for the first time, however I don't have premium and it won't give me an option to cancel my subscription. Can I get my money back??
I would like to ask why I have been using Facebook binding account, and has received family members letter, but can not login? And the sys. has always shown that "you can not join this family sharing Premium account. We can not confirm that you are a...
Today I started a family subscription. However I thought I was signing up for the premium family subscription since it had a one month free trial but I still got charged for the month. I guess I did something wrong but if I switch to premium do I hav...
Bonjour, J'ai actuellement un compte spotify free alors que je devrais avoir un compte premum j'ai une option avec mon fournisseur mobile (bouygues telecom) je les ai contacter mais il disent que le probleme viens de spotify Pouvez vous m'aider ? ou ...
my former account m_108 Netraa Jansson i closed due to facebook affiliation,pls transfer my former playlists to this account?Thanks Haribol
I have suddenly lost all of my followers and friends. I was following about 115 people, and had about 8 people following me, but now both are zero. Interestingly, however, the playlists of mine that had followers still have them. I have tried logging...
How do I get my money back? I didnt used the account since I Paid
Boa tarde, Realizei o pagamento da conta Premium via boleto há uma semana e até o momento continuo como free. O que faço? Obrigado
My daughter has subscribed to spotify and im being charged through my mobile phone company £9.99 per month, she did this with out my permission and i want to cancel the subscription but she can't remember her password or email address - can you help ...
Hi,I've moved from UK to Canada and want to update premium account with new canadian bank details. I have followed trying to update my location profile account settings and then updating my payment details but it eventually it just that I'm in a coun...
Nous avons deux portables à la maison. Ma blonde utilise notre vieux portable sur lequel nous avions déjà Spotify. Sur cet ordinateur, je me connectais avec mon compte Facebook.Je me suis acheté un nouveau portable pour le travail. Je veux aussi avoi...