Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
i got charged for a premium account but i never received the features, please help
If i try to login with facebook i get the error the username or password is not right please help yesterday it was working i use the right facebook email and password please help me!
I upgraded to family plan. i added my family, but it isnt letting us play our music at the same time. it does the same thing it does when its a single account
I'm having a very frustrating issue - I keep having my music paused, with a warning that my account is being used elsewhere. However, I've changed my password and remotely signed out all devices on my Premium account (have tried this multiple times)....
I am trying to upgrade and purchase a premium membership, I am in Canada. I have been trying all morning to do this, I continually receive a message that says "enter a valid postal code". I have tried entering 3 very valid postal codes yet I keep get...
tenho um plano premium de um ano.. gostaria de incluir minha esposa no plano entao teria que mudar para o familiar... como faço essa mudança? e esse um ano que ja paguei como fica? obrigado
SeñoresUrgente ayuda.. Me llego un mensaje que subiria el pago mensula de mi plan Familiar y coincidentemente pusieron en HOLD por falta de pago o porque mi tarjeta CON DEBITO AUTOMATICO no tenia fondos.. pues la puse nuevamente y se cobraron 18 sole...
So people, my account is linked to Facebook. On my Discovery week album, the photo is outdated. How do I change the photo of this album? The photo of the album appears my ex girlfriend, and I wanted to withdraw, help?
I was about to activate the gift card that i just bought. it keepson saying that the code is invalid or to put the code written on the receipt and then i did but it keeps on saying the same thing. I already got confused of which code goes with which ...
This morning I noticed an unknown device showing in Devices Available. I've tried logging out from everywhere, but it still shows up. I changed my password and logged out from everywhere again - still there. I don't recognise the name of it and I'm w...
Hey guys, I have an old account that my student email was verified on. Long story short I stopped using it a while ago and started a new account recently. It won't let me pay student rate on this account, is there a way to invalidate the old account ...
Possuo um pacote premium família do spotify no Brasil, contudo meu spotify não está com o status premium, e sim como free. Acredito que isso possa ter acontecido, pois estou em um intercâmbio na Inglaterra no qual ficarei aqui por 6 meses. Alterei o ...
Oi pessoal, eu possuia uma assinatura do Spotify e agora aderi a um plano familiar. Minha conta sera atualizada automaticamente ou eu devo cancelar minha primeira assinatura? Obrigado.
I opened a Premium account in the UK some years ago and subsequently moved to Germany. I can't now access my account depite resetting my password numerous times, it refuses to recognise me. I have a son based in the UK who is a user on the same accou...
I had a family premium, some problems happened and my account was frozen. Despitw I reinstated it today, all my members are gone.Also, spotify promised me to charge me less for three more months, but now I am being charged more expwnsive.Please help
I have moved many times since I started my Spotifty account and even more times since I signed up for Facebook. I am trying to add a family member who resides in my home to my account but can not add them bcasue I do not know what address is linked t...