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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 156230 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 156230 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10605 Views
  • 3 replies
  • 10 likes
  • Security
  • 10605 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506626 Views
  • 985 replies
  • 112 likes
  • Account
  • 506626 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124453 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124453 Views
  • 74 replies
  • 12 likes

Family - two accounts

I have purchased a family account so that I can play music at my coffee shop as well as when I am away and other staff can still play music and I can as well.Is this posisble? I only have one facebook account and it will not let me log into both.

  • Newbie
  • I have purchased a family account so that I can play music at my coffee shop as well as when I am away and other staff can still play music and I can as well. Is this posisble? I only have one fac...
  • KatesHere
  • Community Legend
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Payment for using credit/ debit card

Sign up for premium ask for expiration date on visa cardFormat mm/yy red banner indicates I don't have the month

  • Newbie
  • Sign up for premium ask for expiration date on visa card Format mm/yy red banner indicates I don't have the month
  • KatesHere
  • Community Legend
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Family Offline playlists

Dear Community, After being a Spotify Premium user for sometime I have just signed up for the Spotify Family membership. Can I just clarify - does this mean that all 4 of us (husband, 2 children and I) are ALL allowed to each have a separate offline ...

  • Casual Listener
  • Dear Community,   After being a Spotify Premium user for sometime I have just signed up for the Spotify Family membership.   Can I just clarify - does this mean that all 4 of us (husban...
  • Maxim
  • Spotify Star
  • 437 Views
  • 3 replies
  • 0 likes
  • 437 Views
  • 3 replies
  • 0 likes

Changing country

Hello I left Australia now and living in the Philippines and Im trying to change country with no success I don't have a local credit card.. Is there a way to pay her using pay pal

  • Newbie
  • Hello I left Australia now and living in the Philippines and Im trying to change country with no success I don't have a local credit card.. Is there a way to pay her using pay pal
  • Maxim
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Unable to log in on my I phone

I am able to access my spotify account through both my laptop and my I pad. When i try to log on to the spotify app on my phone using the "log in with facebook" option it comes up with Error 404. When i try logging in with my user name and password i...

  • Casual Listener
  • I am able to access my spotify account through both my laptop and my I pad.    When i try to log on to the spotify app on my phone using the "log in with facebook" option it comes up with...
  • Maxim
  • Spotify Star
  • 343 Views
  • 5 replies
  • 0 likes
  • 343 Views
  • 5 replies
  • 0 likes

spotify gift card not valid in my country

Hello, i do live in belgium and my Gf is a dutch girl from holland,She bought me a gift card in the netherlands and it says the code is not valid in my country because i am from belgium. How to solve this please?

  • Visitor
  • Hello, i do live in belgium and my Gf is a dutch girl from holland, She bought me a gift card in the netherlands and it says the code is not valid in my country because i am from belgium.   H...
  • Maxim
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Premium
  • 289 Views
  • 1 replies
  • 0 likes

got a gift country in a different country but can't log in cause I'm out of my country

I'm from Portugal and I'm in norway for 1 month and I got a gift card which It's only possible to activate in Norway. But I can't login in my account because I'm out of my country for 14days.What should I do?

  • Newbie
  • I'm from Portugal and I'm in norway for 1 month and I got a gift card which It's only possible to activate in Norway. But I can't login in my account because I'm out of my country for 14days. What s...
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 181 Views
  • 1 replies
  • 0 likes

Solved!! My account in the app is free but I have premium account

My account on the site appears as premium and in the app my account is free. I can not listen to offline music through te app.

  • Casual Listener
  • My account on the site appears as premium and in the app my account is free. I can not listen to offline music through te app.
  • Maxim
  • Spotify Star
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Unable to logon with my premium account only (using web-api-app Spotify for Kodi).

Hi!I'm unable to logon with with my premium user account, using a web-api-app (Spotify for Kodi https://seo-michael.co.uk/how-to-install-spotify-for-kodi-beta). It works with my friends premium user account but not my own. Error message: Unable to co...

  • Casual Listener
  • Hi! I'm unable to logon with with my premium user account, using a web-api-app (Spotify for Kodi https://seo-michael.co.uk/how-to-install-spotify-for-kodi-beta). It works with my friends premium use...
  • Maxim
  • Spotify Star
  • 470 Views
  • 3 replies
  • 0 likes
  • 470 Views
  • 3 replies
  • 0 likes

Conta Premium Familiar

Me mudei para a casa do meu primo, e ele tem uma conta familiar entrei e ele me convidou, conseguir usar por um mês e após isso voltou pra conta free e não consegui entrar mais, oque fazer?

  • Newbie
  • Me mudei para a casa do meu primo, e ele tem uma conta familiar entrei e ele me convidou, conseguir usar por um mês e após isso voltou pra conta free e não consegui entrar mais, oque fazer?
  • Bittencourt
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Need Spotify premium to load music from iTunes

Hello ! Do I need to subscribe to Spotify Premium to load playlists or titles from iTunes to my Spotify account ? Thank you !D.

  • Newbie
  • Hello !   Do I need to subscribe to Spotify Premium to load playlists or titles from iTunes to my Spotify account ?   Thank you ! D.
  • Bittencourt
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Someone else is using my account.

I've seen a bunch of similar posts and nothing helped, to be honest. Someone else has acces to my account and I can do absolutely nothing about it except fighting over which song to listen on which device. They deleted all my playlists 2 weeks ago, a...

  • Visitor
  • I've seen a bunch of similar posts and nothing helped, to be honest. Someone else has acces to my account and I can do absolutely nothing about it except fighting over which song to listen on which d...
  • Bittencourt
  • Spotify Star
  • 644 Views
  • 7 replies
  • 0 likes
  • 644 Views
  • 7 replies
  • 0 likes

family members can not join in premium

hello, please help me i just bought family spotify and cant invite my family members ! i sent them links but nothing happnd ! they cant join premium

  • Casual Listener
  • hello,  please help me i just bought family spotify and cant invite my family members ! i sent them links but nothing happnd ! they cant join premium
  • OviiiOne
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Account Gehackt

Geachte Heer/Mevrouw Mijn oude spotify account is gehackt en heb inmiddels een nieuwe spotify aangemaakt maar de oude account wil ik hebben verwijderd alleen dit lukt mij niet en heb hierin ondersteuning nodig omdat het email adres erin staat die geh...

  • Visitor
  • Geachte Heer/Mevrouw   Mijn oude spotify account is gehackt en heb inmiddels een nieuwe spotify aangemaakt maar de oude account wil ik hebben verwijderd alleen dit lukt mij niet en heb hierin ...
  • Hubo
  • Community Legend
  • 4950 Views
  • 5 replies
  • 0 likes
  • Account
  • 4950 Views
  • 5 replies
  • 0 likes

Solved!! just been charegd

just been charged the monthly fee. There is nowhere on my account where it said i am premium. Initaly i did input my details to do the free 30 day trail but then it disappeared and said i was a regular free user. Wake up today to say i have been char...

  • Newbie
  • just been charged the monthly fee. There is nowhere on my account where it said i am premium. Initaly i did input my details to do the free 30 day trail but then it disappeared and said i was a regul...
  • ItsJamesJ
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Lost Spotify premium

Hi five minutes ago I updated Spotify on my iPhone 4s. It updated fine, however this time it didn't retain my cached information about the app. All that had been deleted and for some reason once I have logged back into my account i no longer had prem...

  • Newbie
  • Hi five minutes ago I updated Spotify on my iPhone 4s. It updated fine, however this time it didn't retain my cached information about the app. All that had been deleted and for some reason once I ha...
  • Hubo
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

subscription

i was on premium for the 3 month for one dollar trial and i canceled just before the three months was up. However the premium subscription was not cancelled. How do i cancel the premium account and if it charged $12 already am i able to get a refund?

  • Newbie
  • i was on premium for the 3 month for one dollar trial and i canceled just before the three months was up. However the premium subscription was not cancelled. How do i cancel the premium account and i...
  • Hubo
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Orange Polska

I have a Spotify premium in Orange for 24 months.2016-12-09 I received a message from Orange, the service is active.To this day, my Spotify account is not changed for the premium.When service will be activated on my account?

  • Casual Listener
  • I have a Spotify premium in Orange for 24 months. 2016-12-09 I received a message from Orange, the service is active. To this day, my Spotify account is not changed for the premium. When service w...
  • aniar2d2
  • Newbie
  • 3935 Views
  • 8 replies
  • 0 likes
  • Account
    Subscription
  • 3935 Views
  • 8 replies
  • 0 likes

Solved!! Spotify Family- Transfer playlists and delete (or hide) from my account??

Recently switched from Premium to Family premium. My playlists are getting cluttered and I'd like to delete a bunch that my wife and/or kids want to have access to on their new family accounts. Is there I way that I can transfer these to them and the...

  • Casual Listener
  • Recently switched from Premium to Family premium.  My playlists are getting cluttered and I'd like to delete a bunch that my wife and/or kids want to have access to on their new family accounts....
  • user-removed
  • Not applicable
  • 8522 Views
  • 6 replies
  • 0 likes
  • Premium
  • 8522 Views
  • 6 replies
  • 0 likes