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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1431 Views
  • 0 replies
  • 7 likes
  • Security
  • 1431 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444947 Views
  • 970 replies
  • 108 likes
  • Account
  • 444947 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198613 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198613 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108021 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108021 Views
  • 70 replies
  • 11 likes

Cancelling Premium Subscription from Forgotten Account

It has come to my attention that I have another premium account tied to my card. I have no idea what email this account is under, let alone the username, but I know for a fact that I signed up for another, regualr account on my phone. I do not rememb...

  • Casual Listener
  • It has come to my attention that I have another premium account tied to my card. I have no idea what email this account is under, let alone the username, but I know for a fact that I signed up for an...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Cancelled subscription after payment, commercial immediately despite paid for another month

Hey all,I used to use spotify premium with a student discount. Since the 12 months were over, I got charged full price today. Anyway, I cancelled my subscription. Immediately afterwards, there were commercials - even though I've just paid for another...

  • Newbie
  • Hey all, I used to use spotify premium with a student discount. Since the 12 months were over, I got charged full price today. Anyway, I cancelled my subscription. Immediately afterwards, there...
  • KatesHere
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Company Account

Hello, Is it possible to get an account for a company and have 3 or more accounts with different addresses?

  • Casual Listener
  • Hello,   Is it possible to get an account for a company and have 3 or more accounts with different addresses?
  • LordRollin
  • Community Legend
  • 435 Views
  • 3 replies
  • 1 likes
  • 435 Views
  • 3 replies
  • 1 likes

Solved!! Missing "Year in Review 2016"... other solutions not working.

I've posted in a similar thread, but the accepted answer does not work for me. Making a new thread for visibility and hopefully a solution. https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyaccountrelated/page/1/thread-id/25...

  • Newbie
  • ...orumtopicpage/board-id/spotifyaccountrelated/page/1/thread-id/250853   Browse > Genre & Moods > Wrapped ... does not exist for me.  Like many frustrated in that other thread, I...
  • Maxim
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Other
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

Tengo la cuenta de mail que asocie a Spotify bloqueada y no recuerdo la contraseña !! Necesito recuperarla pero no puedo cambiarla ni cambiar la cuenta de mail. Alguna solución ??

  • Newbie
  • Tengo la cuenta de mail que asocie a Spotify bloqueada y no recuerdo la contraseña !! Necesito recuperarla pero no puedo cambiarla ni cambiar la cuenta de mail. Alguna solución ??
  • user-removed
  • Not applicable
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dificuldade plano familiar

Recentemente assinei o plano premium familiar. Quando meus familiares acessam o convite o sistema diz que não é possivel validar o endereço. Já cancelei a assinatua e refiz para checar o endereço informado mas segue o mesmo problema. O que posso faze...

  • Newbie
  • Recentemente assinei o plano premium familiar. Quando meus familiares acessam o convite o sistema diz que não é possivel validar o endereço. Já cancelei a assinatua e refiz para checar o endereço inf...
  • user-removed
  • Not applicable
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution problema cambio nazione

mi sono trasferito in islanda e voglio condividere con la mia ragazza che vive con me il mio account premium con un account premium family, ma non riesco in nessun modo a cambiare la nazione dove vivo, nonostate seleziono islanda risulto sempre in it...

  • Newbie
  • mi sono trasferito in islanda e voglio condividere con la mia ragazza che vive con me il mio account premium con un account premium family, ma non riesco in nessun modo a cambiare la nazione dove viv...
  • user-removed
  • Not applicable
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

Canceled but still charged

Hello, I make sure I fully complete the cancel process but still sharged.How could I do ?

  • Newbie
  • Hello, I make sure I fully complete the cancel process but still sharged. How could I do ?
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Accounts Cancelled and still getting charged.

My wife and I both had Spotify Premium and cancelled our accounts last month. For several months prior to that we were being charged 3x instead of 2, and I never received a response to the multiple emails that I sent. My wife has sent emails as well....

  • Casual Listener
  • My wife and I both had Spotify Premium and cancelled our accounts last month. For several months prior to that we were being charged 3x instead of 2, and I never received a response to the multiple e...
  • Maxim
  • Spotify Star
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cancel Gift Card

Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday. I was wondering if I could cancel this email. Or canceling the gift card. I dont mind using the giftcar...

  • Casual Listener
  • Last week, february 7, I purchase a gift card of 3 motnhs premium for someone else. And I choose to sent the email with the gift for this tuesday.  I was wondering if I could cancel this email....
  • user-removed
  • Not applicable
  • 1384 Views
  • 1 replies
  • 0 likes
  • Gift Card
  • 1384 Views
  • 1 replies
  • 0 likes

Entering Spotify Family doesnt work

When i click on the invite link to spotify family and enter the code, my name,adresse and everything else and then click on confrim, it says it cant confirm that we are living in the same adresse. how can i fix this ?

  • Newbie
  • When i click on the invite link to spotify family and enter the code, my name,adresse and everything else and then click on confrim, it says it cant confirm that we are living in the same adresse. ho...
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution CHanged a country, now cannot pay for Premium

Hello,I have a problem with Premium subscription. I am from Lithuania, but I'm living in France now. My main card, however, is Lithuanian one. Had to change my country on spotify since it doesn't allow to use it more than 14days abroad. Now I wanted ...

  • Newbie
  • Hello, I have a problem with Premium subscription. I am from Lithuania, but I'm living in France now. My main card, however, is Lithuanian one. Had to change my country on spotify since it doesn't a...
  • user-removed
  • Not applicable
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Can't keep the student subscription after changed country

Hi there, I was studing in UK and was using the student subscription which was £4.99 / mth. Recently I moved to Hong Kong to contiune my studies, I try to change the card details to a HongKong credit card due to my UK card has been cancelled, the sys...

  • Regular
  • Hi there,   I was studing in UK and was using the student subscription which was £4.99 / mth.   Recently I moved to Hong Kong to contiune my studies, I try to change the ...
  • Hubo
  • Community Legend
  • 557 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 557 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution La musique gratuite pour les handicapés pour leur permettre un moment d'évasion.

J ai écrit a SPOTIFY.MonsieurJe vous remercie pour votre produit je suis handicapés moteur bras corps jambes et j'aimais danser énormément mais as chaque fois que j'avais pas le morale j'écoute la musique qui me transporte et fait comme si je danser ...

  • Newbie
  • J ai écrit a SPOTIFY. Monsieur Je vous remercie pour votre produit je suis handicapés moteur bras corps jambes et j'aimais danser énormément mais as chaque fois que j'avais pas le morale j'écoute...
  • user-removed
  • Not applicable
  • 549 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento

Salve, mi è scaduta la carta prepagata nel periodo in cui avrei dovuto pagare Spotify. Ne ho richiesta una nuova ma deve ancora arrivarmi e 2 giorni fa ho ricevuto una notifica in cui c'era scritto che entro 5 giorni avrei perso l'abbonamento se non ...

  • Newbie
  • Salve, mi è scaduta la carta prepagata nel periodo in cui avrei dovuto pagare Spotify. Ne ho richiesta una nuova ma deve ancora arrivarmi e 2 giorni fa ho ricevuto una notifica in cui c'era scritto c...
  • user-removed
  • Not applicable
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Premium code family subscription

I placed my order on line for the family subscription and when my husband clicked the link it wants a premium code from my receipt.... we have tried the account number and vat number but neither work what are we doing wrong?

  • Newbie
  • I placed my order on line for the family subscription and when my husband clicked the link it wants a premium code from my receipt.... we have tried the account number and vat number but neither work...
  • Maxim
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do i find out who the account administrator is?

I have premium and thought that my daughter's account was linked to mine. After checking her account it says that she is a member of a family account and only the administrator can make changes but it doesn't say who the administrator is. My account ...

  • Newbie
  • I have premium and thought that my daughter's account was linked to mine. After checking her account it says that she is a member of a family account and only the administrator can make changes but i...
  • user-removed
  • Not applicable
  • 2396 Views
  • 1 replies
  • 0 likes
  • 2396 Views
  • 1 replies
  • 0 likes

A whole album by Coconut Records suddenly became unavailable

A mere week ago I listened to it and now it says it's unavailable, is there any way to fix this? I really want to listen to it again.

  • Newbie
  • A mere week ago I listened to it and now it says it's unavailable, is there any way to fix this? I really want to listen to it again.
  • carriecourogen
  • Newbie
  • 515 Views
  • 3 replies
  • 1 likes
  • Account
  • 515 Views
  • 3 replies
  • 1 likes

Cant log in

I had another accoutn on spotify, then i accidentely entered in my facebook. Now i cannot access my older account(https://open.spotify.com/user/12172788869), what should i do? Ive tried to enter with facebook again but it doesnt connect with that acc...

  • Casual Listener
  • I had another accoutn on spotify, then i accidentely entered in my facebook. Now i cannot access my older account(https://open.spotify.com/user/12172788869), what should i do?  Ive tried to ent...
  • lucasvich
  • Casual Listener
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Accessing my account

Hi,I am a premium user and at the moment I cannot acces my account, cannot reset my password(because spotify says my email address is not related to any username, and my username is apparently connected to another e-mail address?) however, just 15 da...

  • Visitor
  • Hi, I am a premium user and at the moment I cannot acces my account, cannot reset my password(because  spotify says my email address is not related to any username, and my username is apparentl...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes