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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Not applicable
  • 262027 Views
  • 508 replies
  • 33 likes
  • Account
    Free
  • 262027 Views
  • 508 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13024 Views
  • 6 replies
  • 11 likes
  • Security
  • 13024 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528977 Views
  • 989 replies
  • 113 likes
  • Account
  • 528977 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128053 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128053 Views
  • 74 replies
  • 12 likes

Me cobraron dos veces este mes

Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias

  • Newbie
  • Hola, me debitaron dos veces la suscripción este mes. ¿Cómo puedo hacer para que me quiten el cargo que no corresponde? Muchas Gracias
  • ErickRGuetta
  • Community Legend
  • 274 Views
  • 2 replies
  • 0 likes
  • 274 Views
  • 2 replies
  • 0 likes

Premium code is not valid

When I enter the premium code that comes automatically with vodafone red10 campaign, it gives the following error."Unfortunately this premium code is not valid. Retry or consult customer service."can u help!?

  • Newbie
  • When I enter the premium code that comes automatically with vodafone red10 campaign, it gives the following error. "Unfortunately this premium code is not valid. Retry or consult customer service." ...
  • ErickRGuetta
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • Premium
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription

My premium subscription has disappeared and now says my subscription is free...I've tried all suggestions but nothing's working anyone else having the same problem?

  • Newbie
  • My premium subscription has disappeared and now says my subscription is free...I've tried all suggestions but nothing's working anyone else having the same problem?
  • Julian
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Trotz prepaidkarte immer noch free

Hallo Leute, ich habe mir die Spotify prepaid Karte geholt für 9,99€, doch es wurde immer noch nicht aktualisiert

  • Newbie
  • Hallo Leute, ich habe mir die Spotify prepaid Karte geholt für 9,99€, doch es wurde immer noch nicht aktualisiert
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Switching countries

I set my account up while living in Australia. I have now permenantly moved to the UK but seem unable to change my coutry setting to the UK. I have tried changing it on my account but it won't let me! any advice?

  • Casual Listener
  • I set my account up while living in Australia. I have now permenantly moved to the UK but seem unable to change my coutry setting to the UK. I have tried changing it on my account but it won't let me...
  • Maxim
  • Spotify Star
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

Superuser Contribution Registro de pago y aún no tengo Spotify Premium

Hola, he recibido un correo donde se registró un cobro de parte de Spotify para pagar un mes de Premium pero no tengo aún cuenta premium. Necesito saber si el pago fue correcto y por qué aún no me sale nada.

  • Casual Listener
  • Hola, he recibido un correo donde se registró un cobro de parte de Spotify para pagar un mes de Premium pero no tengo aún cuenta premium. Necesito saber si el pago fue correcto y por qué aún no me sa...
  • Julian
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento inválido

O pagamento está sendo efetuado é descontado do meu cartão,já o Spotify manda a mensagem de que o pagamento não foi efetuados e de que o Spotify Premium será perdido.

  • Newbie
  • O pagamento está sendo efetuado é descontado do meu cartão,já o Spotify manda a mensagem de que o pagamento não foi efetuados e de que o Spotify Premium será perdido.
  • Julian
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change post code

Hi. I have a problem with my account. I want to join Spotify premium for family but I have to fill the post code gap which I am unable to access. I've changed it on my Facebook account and I even tried to unlink my accounts but it didn't work. Any he...

  • Visitor
  • Hi. I have a problem with my account. I want to join Spotify premium for family but I have to fill the post code gap which I am unable to access. I've changed it on my Facebook account and I even tri...
  • Julian
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Rabatt für Studenten

Ich habe den Studentenrabatt schon 1 Jahr genutzt und die meldung bekommen dass dieser bald ausläuft. Also habe ich meinen Studentenstatus bei Unidays aktualisiert und bei Spotify versucht mich erneut zu verifizieren. 1. mit der Uni-Mail ging gar nic...

  • Newbie
  • Ich habe den Studentenrabatt schon 1 Jahr genutzt und die meldung bekommen dass dieser bald ausläuft. Also habe ich meinen Studentenstatus bei Unidays aktualisiert und bei Spotify versucht mich erneu...
  • wingshq
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Free trial to Premium for Family

My wife and I were on free month long trials for Spotify and decided to go with a Family Premium subscription. She was charged for her regular membership. Is there any way to apply that payment to our family subscription since she will no longer be o...

  • Casual Listener
  • My wife and I were on free month long trials for Spotify and decided to go with a Family Premium subscription. She was charged for her regular membership. Is there any way to apply that payment to ou...
  • kellyp96
  • Casual Listener
  • 1040 Views
  • 2 replies
  • 0 likes
  • 1040 Views
  • 2 replies
  • 0 likes

Facebook won't connect

Hello, Whenever I try to connect to facebook not much happens. I log in to facebook and afterwards the blue button to connect is still there. I've tried to connect on both my iPhone and on Windows and both won't work leading me to believe there's som...

  • Casual Listener
  • Hello,   Whenever I try to connect to facebook not much happens. I log in to facebook and afterwards the blue button to connect is still there. I've tried to connect on both my iPhone and on W...
  • Snarf312
  • Casual Listener
  • 256 Views
  • 2 replies
  • 0 likes
  • Account
  • 256 Views
  • 2 replies
  • 0 likes

Can't Connect To Facebook

So I've tried just about everything, uninstalling Spotify, logging in and out, removing Spotify from facebook and reauthorizing it and nothing worked. I do have a different name on my Spotify account than I do on facebook which seems to be causing th...

  • Casual Listener
  • So I've tried just about everything, uninstalling Spotify, logging in and out, removing Spotify from facebook and reauthorizing it and nothing worked.   I do have a different name on my Spo...
  • mikeyc42
  • Casual Listener
  • 289 Views
  • 2 replies
  • 0 likes
  • 289 Views
  • 2 replies
  • 0 likes

Superuser Contribution correcting my email id

hi pls help me correcting the email I'd reason why even I req to reset my password so many times no.link to come in my mail box. I forgot my spotify password pls. pls help

  • Newbie
  • hi pls help me correcting the email I'd reason why even I req to reset my password so many times no.link to come in my mail box. I forgot my spotify password pls.  pls help
  • Julian
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Premium to Family

I have an ongoing premium which expires in may, however I would like to convert it to family. How do I go about doing it without risking the current premium which payment has been made???

  • Newbie
  • I have an ongoing premium which expires in may, however I would like to convert it to family. How do I go about doing it without risking the current premium which payment has been made???
  • Maxim
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

cant log in forgot email

help me! I have spotify premium. I forgot my password and my email. Im loged in with my tablet but I want to login with my phone ! How can I fix this problem ?

  • Visitor
  • help me! I have spotify premium. I forgot my password and my email. Im loged in with my tablet but I want to login with my phone ! How can I fix this problem ?
  • mxn
  • Music Fan
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment problem Australia

Cannot upgrade to premium from,free account.. Locking out asking for correct credit card expiry date..but it has correct details.. Really frustrating just want to pay!!

  • Newbie
  • Cannot upgrade to premium from,free account.. Locking out asking for correct credit card expiry date..but it has correct details.. Really frustrating just want to pay!!
  • Julian
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Solved!! payment via cash

How can I pay for my monthly subscription via cash in the philippines because I have no available credit card. Is it still available to pay via 7 eleven and Mlhuilier outlets and if so can I have directions on how to pay for it

  • Casual Listener
  • How can I pay for my monthly subscription via cash in the philippines because I have no available credit card. Is it still available to pay via 7 eleven and Mlhuilier outlets and if so can I have dir...
  • Maxim
  • Spotify Star
  • 7423 Views
  • 1 replies
  • 0 likes
  • Premium
  • 7423 Views
  • 1 replies
  • 0 likes

testing Spotify again..

Hi, i used to be a premium member for some month but i stopped it because i had not enough time to use it. now i bought a car and be able to use android auto.Can i test spotify again to check how it works (spotify free can't save offline music and ma...

  • Casual Listener
  • Hi,   i used to be a premium member for some month but i stopped it because i had not enough time to use it.   now i bought a car and be able to use android auto.Can i test spotify agai...
  • matthi_deutsch
  • Casual Listener
  • 311 Views
  • 4 replies
  • 0 likes
  • 311 Views
  • 4 replies
  • 0 likes

Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.

Hallo, ich möchte gerne das Angebot "Spotify Student" annehmen. Leider kommt bei Eingabe der Zahlungsmethode ständig die Meldung: "Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal." Egal welche meiner Kreditkarten oder wenn ich Paypal ve...

  • Newbie
  • Hallo,   ich möchte gerne das Angebot "Spotify Student" annehmen. Leider kommt bei Eingabe der Zahlungsmethode ständig die Meldung:   "Hoppla! Da ist wohl etwas schiefgegangen. Versuch ...
  • martinfd
  • Regular
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Premium for family not working

Hi!Recently I had premium for family, me, my girlfriend and her mom. We paid with her mom's credit card information. A while ago she lost her credit card and had to get a new one so we got downgraded to not premium cause you couldnt charge money from...

  • Newbie
  • Hi! Recently I had premium for family, me, my girlfriend and her mom. We paid with her mom's credit card information. A while ago she lost her credit card and had to get a new one so we got downgrad...
  • Stateofgrace
  • Music Fan
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes