Accounts

Superuser Contribution Spotify Do not let cancel subscription URGENT

the cancel option does not appear. I need cancel the subscription

Superuser Contribution 3 month premium deal paid by phone not working

I recently paid for the 3 month deal and paid by phone and received a text with the PIN code but all Spotify would let me do is a 7 day trial and I can't use the code anywhere. I have paid for it so why can't I use it? I go onto get premium and it ju...

Superuser Contribution Cambio a plan familiar

Hola! Tengo mi cuenta en premium individual y quiero cambiar a familiar, ya hice 6 intentos ayer y 2 hoy, me aparece una leyenda de que mi banco está teniendo un mal día. Hablé al banco desde ayer y me informaron que mi tarjeta esta en perfectas cond...

FRAUDULENT USE OF MY MOBILE PHONE NUMBER TO INITIATE SPOTIFY PREMIUM SERVICE

I HAVE NEVER HAD ANY WISH TO USE SPOTIFY ; I DON'T HAVE IT INSTALLED ON ANY DEVICE; I HAVE NEVER ACCESSED A SPOTIFY APP, NOR HAVE I AGREED TO PAYING FOR, OR USING MY MOBILE PHONE TO USE ANY SPOTIFY PRODUCT; HOWEVER, SPOTIFY HAVE TAKEN £9.99 AND STATE...

Superuser Contribution I had old acct assoc with my email. Had to start a new acct with a new email, now says already acct

Purchased premium not delivered

I' ve purchased a premium Spotify for 12 months as a gift for my nephew's birthday. I've received payment confirmation by Paypal for 119,88€ but no email confirmation from Spotify nor a gift mail has been received by my nephew... . Can you please hel...

Superuser Contribution Student account

HiI've previously had a student account and have come to renew it however it is asking for my NUS extra card. How can I update it from unidays as my NUS card expired and I won't be getting another one as I never used it.Thanks

Superuser Contribution Can't make a payment

Hi, I'm paying my spotify premium by my carrier, Smart prepaid. However I was out of my track to load the day of the payment so when I tried to update the payment details and did it again for the Smart prepaid load there's this error I'm encountering...

Bonus Spotify premium - Bouygues

Bonsoir,Je bénéficie d'un bonus Spotify premium avec mon forfait bouygues. Ce bonus est valable durant 24 mois, cependant, au bout d'un mois, mon compte semble être repassé à Spotify free. Pouvez-vous m'aider ?Cordialement

Superuser Contribution Can't log on to new phone as the account is still connected to old phone?

Superuser Contribution Our family account we all reside at the same address two people have no problems with the family acc

Superuser Contribution STOP CHARGING ME

I have checked my account. It says free. Emailed trying to fix it. Stupid fkn automated bs reply. I CANNOT cancel my subscription if it SAYS FREE ALREADY. You guys owe me like 6 months worth. I AM FURIOUS. And YES I responded to emails.

Superuser Contribution two spotify accounts , playing remote on one device

Hi,Me and my wife has seperate premium accounts and playing on our telephones.Also have some common playing points of a android box, PS3 with audio amplifier connected.Want to play our individual playlists on these devices ( one at a time ) , remotel...

Superuser Contribution Familiar plan causing people to hear same music lol

Hi, I would like some help to fix a familiar plan misslogin I guess... I have made the passwords available for my chosen ones and with one of them I am experiencing a funny problem. Sometimes the songs I play are being heard by this friend and someti...

Superuser Contribution Doble cobro en Tarjeta de Credito

Buenas tardesTengo un doble cobro en la tarjeta de credito por 2 membresias premium, el problema es que una sola la mantengo ya que la otra la inclui en el plan familiar cuando aumentaron a 5 los cupos en las cuentas premium.No tengo como eliminar la...

Superuser Contribution Spotify family not working!

Spotify family is not working.. the 2 people I invited can't play any music ... it says there active ? I have been paying for family and getting nothing but a run around, ready to give up and cancel all together!

Superuser Contribution Had family premium but when i changed cc info it charged it for only charged for premiu for 1 user.

I had premium family account, then i was noticed that i needed to update credit card info. When i updated cc info it charged me for premium 1 user (me) only. How can i get the charges to reflect towards the family premium account and pay the differen...

Deleted Facebook account but still being charged

So I have a new spotify account that I pay for but back when I had Facebook I was paying for a different account. And they are still charging me for that old account. Is there any way to cancel that since I don't have the Facebook account anymore?