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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4596 Views
  • 1 replies
  • 9 likes
  • Security
  • 4596 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 465140 Views
  • 976 replies
  • 111 likes
  • Account
  • 465140 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205641 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205641 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113240 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113240 Views
  • 72 replies
  • 12 likes

Plays music I dont have on my playlist

My playlists have gotten a second playlist named the same but with the word radio in it..so when I'm playing my list songs I dont have on MY list starts playing ..before it was only when my playlist had ended and it then kept playing this random musi...

  • Casual Listener
  • My playlists have gotten a second playlist named the same but with the word radio in it..so when I'm playing my list songs I dont have on MY  list starts playing ..before it was only when my pla...
  • Cupcakemom
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Other
  • 217 Views
  • 2 replies
  • 0 likes

I cant listen music in spotify

Hello,My account was a premium but it is turned to free account suddenly.I didnt understand why? And i must pay money with my card anyway.Please HELP

  • Casual Listener
  • Hello, My account was a premium but it is turned to free account suddenly.I didnt understand why? And i must pay money with my card anyway.Please HELP
  • Hubo
  • Community Legend
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Payment via mobile not available

I am from the Philippines and I want to pay subscription using globe via mobile option but the method of payment cannot be found in the list. Instead gcash was on the list but i dont have any idea how gcash works. And I was told that using payment vi...

  • Casual Listener
  • I am from the Philippines and I want to pay subscription using globe via mobile option but the method of payment cannot be found in the list. Instead gcash was on the list but i dont have any idea ho...
  • dwynethd
  • Newbie
  • 335 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 335 Views
  • 2 replies
  • 0 likes

Superuser Contribution charged twice a month

My account *******@gmail.com. Is being charge twice a month, One was charged on 26th Jan for the $14.99 and one was charge 3rd feb which is the family plan for $9.99. 02/03/2017 Purchase: 12345678 SPOTIFY USA NEW YORK NY Card: ****9384 02/03/2017 -9....

  • Visitor
  • My account *******@gmail.com. Is being charge twice a month, One was charged on 26th Jan for the $14.99 and one was charge 3rd feb which is the family plan for $9.99. 02/03/2017 Purchase:...
  • MaryS
  • Roadie
  • 230 Views
  • 2 replies
  • 0 likes
  • Account
  • 230 Views
  • 2 replies
  • 0 likes

Cancelled my premium subscription and still being charged

Hello, I cancelled my premium subscription the begining of January and so far I have been charged for January and February. I'm trying to find a way to get in touch with Spotify to stop paymentsn and hopefully reverse charges. I'm super dissapointed ...

  • Casual Listener
  • Hello,   I cancelled my premium subscription the begining of January and so far I have been charged for January and February. I'm trying to find a way to get in touch with Spotify to stop paym...
  • Hubo
  • Community Legend
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

Superuser Contribution Já paguei e está pausada a conta

Já paguei o Spotify e diz que minha conta está pausada por falta de pagamento. Preciso de ajuda!

  • Newbie
  • Já paguei o Spotify e diz que minha conta está pausada por falta de pagamento. Preciso de ajuda!
  • user-removed
  • Not applicable
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Can't cancel subscription, tried Chrome, Firefox, Safari

At the questionaire whether i click skip or submit, the buttons just go gray and it doesn't do anything. I'll give it another go in the morning.

  • Newbie
  • At the questionaire whether i click skip or submit, the buttons just go gray and it doesn't do anything. I'll give it another go in the morning.
  • Hubo
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I had some problems with the payment but now the money for premium has been drawn but I still have no premium account, the webbsite says I'm using FREE and so does the app... Please help me

  • Newbie
  • I had some problems with the payment but now the money for premium has been drawn but I still have no premium account, the webbsite says I'm using FREE and so does the app... Please help me 😞
  • AndyJoel
  • Spotify Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Organization Plans (Family Plans)

I know the family plan says you have to live at the same address, but can this be used for businesses with multiple locations. Like if we had 5 employees who worked at different offices and wanted to have an account each for them. Technically they ha...

  • Newbie
  • I know the family plan says you have to live at the same address, but can this be used for businesses with multiple locations. Like if we had 5 employees who worked at different offices and wanted to...
  • Hubo
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment not going through; can't download apps

I paid my Spotify Premium payment but apparently it did not go through. I can't download any apps becuase of this and I need to downoad an app ASAP!! Can somone please help me with this?! It says the payment went through but I think that it might be ...

  • Newbie
  • I paid my Spotify Premium payment but apparently it did not go through. I can't download any apps becuase of this and I need to downoad an app ASAP!! Can somone please help me with this?! It says the...
  • user-removed
  • Not applicable
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

I can't login to my spotify player account :(

Hey there , i have a problem , when i want to login to my spotify player account it say : "your country does not match the one set in your profile " ...What can i do ? I really love spotify , its the best community of music for me , but i can't acces...

  • Regular
  • Hey there , i have a problem , when i want to login to my spotify player account it say : "your country does not match the one set in your profile " ... What can i do ? 😞 I really love spotify , it...
  • poparodion
  • Regular
  • 1112 Views
  • 10 replies
  • 0 likes
  • Login
  • 1112 Views
  • 10 replies
  • 0 likes

Playing a playlist

How do I just play the music I put on a Playlist. I don't want it to add music to the Playlist as its playing. How do I stop this from doing that? Thanks.

  • Casual Listener
  • How do I just play the music I put on a Playlist. I don't want it to add music to the Playlist as its playing. How do I stop this from doing that? Thanks.
  • HoneyBee420
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Other
  • 197 Views
  • 2 replies
  • 0 likes

how do i unlink my spotify from my facebook?!

i want to deactivate my facebook account.... but i can only log into my spoitify from there.. how do i set it up with a regular spotify log in

  • Casual Listener
  • i want to deactivate my facebook account.... but i can only log into my spoitify from there.. how do i set it up with a regular spotify log in
  • labelscollected
  • Community Legend
  • 253 Views
  • 4 replies
  • 0 likes
  • 253 Views
  • 4 replies
  • 0 likes

podcast

Est-il possible d'avoir uniquement les Podcasts en Français

  • Regular
  • Est-il possible d'avoir uniquement les Podcasts en Français
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 1 likes
  • Unlimited
  • 268 Views
  • 1 replies
  • 1 likes

Superuser Contribution My account suddenly disappeared.

My account suddenly disappeared.I am using it on iphone.I can not log in unexpectedly.I tried to log in with the registered e-mail address, but I was told that "the account does not exist".I want to know the reason.By the way, I could re-register wit...

  • Visitor
  • My account suddenly disappeared. I am using it on iphone. I can not log in unexpectedly. I tried to log in with the registered e-mail address, but I was told that "the account does not exist". I ...
  • user-removed
  • Not applicable
  • 256 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 256 Views
  • 2 replies
  • 0 likes

Applied for student discount - not getting the 30 days free

Hey there, I just clicked on the "another 30 days premium" thingy and went for the student discount way and somehow I didn't get the 30 days premium on top. Is that normal or a bug? CheersMartin

  • Newbie
  • Hey there, I just clicked on the "another 30 days premium" thingy and went for the student discount way and somehow I didn't get the 30 days premium on top. Is that normal or a bug?   Cheers ...
  • KatesHere
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

My Family Members Can't Join Our Family Account

I just made a family account, and when I added my sister and brother, their links that they opened said they can't join our family. The link says that they already have Premium, but both of them have FREE acounts and have always had free accounts. Ho...

  • Casual Listener
  • I just made a family account, and when I added my sister and brother, their links that they opened said they can't join our family. The link says that they already have Premium, but both of them have...
  • Karina77
  • Newbie
  • 1133 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1133 Views
  • 8 replies
  • 1 likes

I chose the student payment but wanted the $9.99 payment

I accidently chose the Student subcription but wanted the $9.99 payment now I'm being charged for both.

  • Newbie
  • I accidently chose the Student subcription but wanted the $9.99 payment now I'm being charged for both.
  • KatesHere
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes