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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 444 Views
  • 0 replies
  • 7 likes
  • Security
  • 444 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440494 Views
  • 968 replies
  • 108 likes
  • Account
  • 440494 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195725 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195725 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106973 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106973 Views
  • 70 replies
  • 11 likes

Being charged twice on my account

I was charged two payments of $9.99 on 1/28/17, please help me fix this mistakeor else i will terminate my subscripition with spotify. My Username is wukong777

  • Casual Listener
  • I was charged two payments of $9.99 on 1/28/17, please help me fix this mistake or else i will terminate my subscripition with spotify. My Username is wukong777
  • Tricia4
  • Newbie
  • 841 Views
  • 5 replies
  • 0 likes
  • 841 Views
  • 5 replies
  • 0 likes

Pagar anual

Tenho plano premium familiar, como faco prar pagar a fatura anual?

  • Newbie
  • Tenho plano premium familiar, como faco prar pagar a fatura anual?
  • Bittencourt
  • Spotify Star
  • 3127 Views
  • 1 replies
  • 0 likes
  • 3127 Views
  • 1 replies
  • 0 likes

Bloqueio de conta

Era assinante Spotify via cartão de credito, porém o cartao foi bloqueado e ficou uma assinatura pendente até voltar com o plano free. Agora tento por outro cartão pra pagamento e o spotify não aceita nenhum tipo de cartão em minha conta.

  • Casual Listener
  • Era assinante Spotify via cartão de credito, porém o cartao foi bloqueado e ficou uma assinatura pendente até voltar com o plano free. Agora tento por outro cartão pra pagamento e o spotify não aceit...
  • Bittencourt
  • Spotify Star
  • 970 Views
  • 4 replies
  • 0 likes
  • 970 Views
  • 4 replies
  • 0 likes

Unable to get the invitation email - Spotify Family

Hi every one,And sorry if my english is not perfect.My father started a Family plan last week-end, but I waited for my Premium account to end before asking him to send the invitation.I now have a free-account, so he sent me the invitation, but here c...

  • Casual Listener
  • Hi every one, And sorry if my english is not perfect. My father started a Family plan last week-end, but I waited for my Premium account to end before asking him to send the invitation. I now ...
  • gregoriolatin
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

cant use my Premium account

i dear spotify team.. first of all; ty for all your efforts.. i ve some trouble with my premium account.. i buy "3 months premium account" from vodafone cellphone services.. it was my second time to do that via vodafone. but this time my account didn...

  • Newbie
  • i dear spotify team.. first of all; ty for all your efforts..  i ve some trouble with my premium account..  i buy "3 months premium account" from vodafone cellphone services.. it was ...
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Premium payment issues

Hello, I used to live in the United States and had a premium account but after moving back to my home country (which doesn't have spotify) I am unable to update my payment option to a foreign card/ locally buy a gift card. How do I maintain my premiu...

  • Newbie
  • Hello,    I used to live in the United States and had a premium account but after moving back to my home country (which doesn't have spotify) I am unable to update my payment option to a ...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Cannot connect to djay 2

My spotify premium account is through facebook and a cannot connect to day 2 app. Please help

  • Newbie
  • My spotify premium account is through facebook and a cannot connect to day 2 app. Please help
  • osornios
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Double Charge

My spotify payment way taken out of my account Jan 19,2017 aND now it's shut off saying I need to pay again. Why is this happening? Should not be charged again til the 19th of February.

  • Newbie
  • My spotify payment way taken out of my account Jan 19,2017 aND now it's shut off saying I need to pay again. Why is this happening? Should not be charged again til the 19th of February.
  • osornios
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

disparition de spotify

Bonjour, quelle mauvaise surprise ce matin, Spotify a completement disparu de mon telephone sans aucune raisons, et il n'y a strictement aucune trace de l'appli... j'ai toujours mon compte et l'appli sur mon ordi...any ideas?? merci d'avanceJoseph

  • Newbie
  • Bonjour,  quelle mauvaise surprise ce matin, Spotify a completement disparu de mon telephone sans aucune raisons, et il n'y a strictement aucune trace de l'appli...  j'ai toujours mon com...
  • osornios
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Bought two spotify card, redeemed them online, yet a warning keeps showing about premium?

Hi all,I've recently bought two spotify cards (10eur each) and redeemed them under my account, still I keep receiving warnings when I open my app, and now by email saying the payment method has had a failure and that my premium account will be switch...

  • Newbie
  • Hi all, I've recently bought two spotify cards (10eur each) and redeemed them under my account, still I keep receiving warnings when I open my app, and now by email saying the payment method ha...
  • osornios
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

No es posible unirte a este plan familiar

Hola buenas unos compañeros de piso y yo tenemos un problema y esque cada mes se nos bloquean las cuentas en premium porque dicen que no vivimos juntos y envian unos correos para confirmar pero esos correos dan siempre fallos. Alguno me puede solucio...

  • Newbie
  • Hola buenas unos compañeros de piso y yo tenemos un problema y esque cada mes se nos bloquean las cuentas en premium porque dicen que no vivimos juntos y envian unos correos para confirmar pero esos ...
  • osornios
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Solved!! Paypal Payment Failed

Hi, I'm trying to mantain my premium membership through paypal, however every time I try to set it up, it fails. Checking on my paypal account I do see the spotify pre-approved payment being created, however nothing is charged and the spotify account...

  • Casual Listener
  • Hi, I'm trying to mantain my premium membership through paypal, however every time I try to set it up, it fails. Checking on my paypal account I do see the spotify pre-approved payment being created,...
  • osornios
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

My personal profile just disappeared out of the blue

Hey! So, I manage two Spotify profiles: my personal one - attached to my family plan - and also the profile of my agency, which is attached to another family plan, and has nothing to do with my personal account. However, since today I can no longer l...

  • Newbie
  • Hey!   So, I manage two Spotify profiles: my personal one - attached to my family plan - and also the profile of my agency, which is attached to another family plan, and has nothing to do with...
  • osornios
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 199 Views
  • 1 replies
  • 0 likes

change payment methods

My payment method failed this month so I am trying to update my payment details and change my card but every time I do, it asks me to verify that I am still a student. The thing is I am not a student anymore so I don't have that discounted subscripti...

  • Casual Listener
  • My payment method failed this month so I am trying to update my payment details and change my card but every time I do, it asks me to verify that I am still a student. The thing is I am not a student...
  • annaisabella
  • Casual Listener
  • 301 Views
  • 4 replies
  • 0 likes
  • 301 Views
  • 4 replies
  • 0 likes

facebook et spotify

bonjour j'ai spotify premium grace à mon forfait bouygues mais j'ai supprimé mon compte facebook impossible de me connecter à spotify avec mon adresse mail ou d'avoir de l'aide !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Newbie
  • bonjour j'ai spotify premium grace à mon forfait bouygues mais j'ai supprimé mon compte facebook impossible de me connecter à spotify avec mon adresse mail ou d'avoir de l'aide !!!!!!!!!!!!!!!!!!!!!!...
  • osornios
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Desafortunadamente, este código Premium no parece ser válido.

Ayuda, cada que quiero ingresar mi código de Plan Familiar Premium me dice que no es válido.

  • Newbie
  • Ayuda, cada que quiero ingresar mi código de Plan Familiar Premium me dice que no es válido.
  • osornios
  • Spotify Star
  • 589 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 589 Views
  • 1 replies
  • 0 likes

Verified

I'm a member of Spotify family and I wrote the wrong zip-code in the e-mail they send me to confirm i live at the same address as my famile and now i can't enter the family account again because my account can't be verified. What should i do?

  • Newbie
  • I'm a member of Spotify family and I wrote the wrong zip-code in the e-mail they send me to confirm i live at the same address as my famile and now i can't enter the family account again because my a...
  • osornios
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 191 Views
  • 1 replies
  • 0 likes

Can't get my username or password

Hi all - I am currently paying for Spotify Premium on my Credit Card. My 'friend' set it up and I'm still paying for it but I don't have the username or password or any information to log in with. All i have is the 10 digit code that comes up on my c...

  • Newbie
  • Hi all  - I am currently paying for Spotify Premium on my Credit Card.  My 'friend' set it up and I'm still paying for it but I don't have the username or password or any information to log...
  • osornios
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Login
  • 185 Views
  • 1 replies
  • 0 likes