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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83279 Views

29 replies

0 likes

  • 83279 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104240 Views

10 replies

3 likes

Account
Login
  • 104240 Views
  • 10 replies
  • 3 likes

Superuser Contribution Charged twice per month

i've been charged $32 then later on an extra $10. why?

Newbie

i've been charged $32 then later on an extra $10. why?

AndyJoel

Spotify Legend

210 Views

1 replies

0 likes

Account
Premium
Subscription
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution no se actualiza el pago de premium

pague atrasada la tarjeta y no se me actualiza el pago, no puedo volver a tener premium y ya esta pago.-

Newbie

pague atrasada la tarjeta y no se me actualiza el pago, no puedo volver a tener premium y ya esta pago.-

AndyJoel

Spotify Legend

1756 Views

1 replies

0 likes

  • 1756 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username mistake on Spotify premium subscription

I messed up on my username but it is subscribed and I started the 30 day trial, but, I know my current username- my username. Now, it won't let me cancel the other subscription because it's not even mine. SOS

Newbie

I messed up on my username but it is subscribed and I started the 30 day trial, but, I know my current username- my username. Now, it won't let me cancel the other subscription because it's not even ...

AndyJoel

Spotify Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trial period ended way to early?

So I signed up for the 30 day trial period on the 6th of February and it's not suppost to end until the 7th of March and today's the 13th of February.Im wondering where I can make a complaint at?

Newbie

So I signed up for the 30 day trial period on the 6th of February and it's not suppost to end until the 7th of March and today's the 13th of February.Im wondering where I can make a complaint at?

AndyJoel

Spotify Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alternative way to login with FB account

I have an account created with Facebook and I like to have it this way.However at work FB is blocked and I can't login. Is there another way to log in without having to create a new account?

Newbie

I have an account created with Facebook and I like to have it this way. However at work FB is blocked and I can't login. Is there another way to log in without having to create a new account?

AndyJoel

Spotify Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelling Premium When You Signed Up With Facebook

Hi there, I'm trying to cancel my Premium account, but it won't let me because I signed up with Facebook? You need to confirm with your password to be able to cancel, but having signed up with Facebook, I didn't create a password, so I'm not sure wha...

Newbie

Hi there,   I'm trying to cancel my Premium account, but it won't let me because I signed up with Facebook? You need to confirm with your password to be able to cancel, but having signed up wi...

AndyJoel

Spotify Legend

3983 Views

1 replies

0 likes

  • 3983 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost my Premium for Family subscription after verifying Postal Code

I'm not sure how Spotify determines or validates the address for Premium for Family subscriptions, but after being prompted to verify my "Zipcode" (Postal Code for Canada) I was still reverted back to a Free account. I live at the same address as the...

Newbie

I'm not sure how Spotify determines or validates the address for Premium for Family subscriptions, but after being prompted to verify my "Zipcode" (Postal Code for Canada) I was still reverted back t...

AndyJoel

Spotify Legend

955 Views

1 replies

0 likes

  • 955 Views
  • 1 replies
  • 0 likes

Change Country account

Hi everybody!I just changed my account settings of spotify (changed my old spanish credit card for an american one). The problem is that i want to change my country in my profile settings, but the system doesn't allow me, and still shows that im In S...

Casual Listener

Hi everybody!I just changed my account settings of spotify (changed my old spanish credit card for an american one). The problem is that i want to change my country in my profile settings, but the sy...

marcelo2708

Newbie

535 Views

5 replies

0 likes

  • 535 Views
  • 5 replies
  • 0 likes

Superuser Contribution Me dí de baja y me han pasado la cuota del mes.

Buenos días, El 4/02/2017me dí de baja el servicio premium. Este se renueva el día 7/2/2017, por lo tanto no deberían haberme cargado en la cuenta el mes siguente, pero me lo han hecho. En el apartado "suscripción y pago" aparece el cargo efectuado. ...

Newbie

Buenos días,   El 4/02/2017me dí de baja el servicio premium. Este se renueva el día 7/2/2017, por lo tanto no deberían haberme cargado en la cuenta el mes siguente, pero me lo han hecho. En e...

AndyJoel

Spotify Legend

430 Views

1 replies

0 likes

Account
Subscription
  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting charged for both premium and family

HelloAbout two months ago i upgraded my premium account to a family account. And this month (February) I've been charged with both the cost of premium and family at two different times. Premium was charged February the 2nd and family the 13th.. Is th...

Newbie

Hello About two months ago i upgraded my premium account to a family account. And this month (February) I've been charged with both the cost of premium and family at two different times. Premium was...

AndyJoel

Spotify Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium charged

I had to re enter my information in for a new debit card. Once I entered it my card told me the transaction was pending. Then i contact Itunes 4 days later asking why I'm still on a free account after i just paid 12.99 for premium. I never cancelled ...

Newbie

I had to re enter my information in for a new debit card. Once I entered it my card told me the transaction was pending. Then i contact Itunes 4 days later asking why I'm still on a free account afte...

AndyJoel

Spotify Legend

305 Views

1 replies

0 likes

Premium
Subscription
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change to family Account to individual account

I just change my individual account to family account . does this change take effective immediately? Also , I just use Facebook to login at first . How could my family member login to the family account now ? Can they login the family account by usin...

Newbie

I just change my individual account to family account . does this change take effective immediately? Also , I just use Facebook to login at first . How could my family member login to the family acco...

AndyJoel

Spotify Legend

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Discount Family Subscriptions!

I have had Premium Family. My debit card on file expired 2/17 and the service was stopped due to denied payment. I did not realize this but went into my account and updated the expiration date and renewed my spotify. looking at my account it only ren...

Newbie

I have had Premium Family. My debit card on file expired 2/17 and the service was stopped due to denied payment. I did not realize this but went into my account and updated the expiration date and re...

Bittencourt

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Just updated my Mac, now getting "A firewall may be blocking..."

"A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy settings (Error code: 126)"I've just updated my Mac with update Version 10.12.3, upon logging back in Spot...

Casual Listener

"A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy settings (Error code: 126)" I've just updated my M...

PerseOne

Casual Listener

4949 Views

1 replies

0 likes

Account
Login
Security
  • 4949 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ya soy premium y aparezco como free

Soy usuario de spotify premium desde hace varios meses y de la nada abri la app y me aparece como si fuera un usuario free. Hasta hace unas horas usaba el premium sin problema no se qué pasó.

Casual Listener

Soy usuario de spotify premium desde hace varios meses y de la nada abri la app y me aparece como si fuera un usuario free. Hasta hace unas horas usaba el premium sin problema no se qué pasó.

AndyJoel

Spotify Legend

7407 Views

4 replies

0 likes

Account
Premium
  • 7407 Views
  • 4 replies
  • 0 likes

Playlists not listed but still exist

Hi, my playlists still exist but they aren't listed in my profile. Here is a link to one of them that isn't showing up. https://play.spotify.com/user/thearkive_official/playlist/2pjeAmk5ub0QHBTzlb4FvM help!

Newbie

Hi, my playlists still exist but they aren't listed in my profile. Here is a link to one of them that isn't showing up.   https://play.spotify.com/user/thearkive_official/playlist/2pjeAmk5ub0Q...

Bittencourt

Spotify Star

537 Views

1 replies

0 likes

Other
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se borró mi lista de canciones favoritas

Hola hoy entre a mi cuenta y se había deslogueado cuando la tengo automática, cuando volví a entrar no estaban mis canciones favoritas. Qué puedo hacer? Gracias!

Newbie

Hola hoy entre a mi cuenta y se había deslogueado cuando la tengo automática, cuando volví a entrar no estaban mis canciones favoritas. Qué puedo hacer?   Gracias!

AndyJoel

Spotify Legend

1079 Views

1 replies

0 likes

  • 1079 Views
  • 1 replies
  • 0 likes

Family Membership Denial

I could use some help. I was a Premium account holder and I realized that both myself and my wife were paying for premium accounts. I had my wife cancel hers and I upgraded to a family account. We are traveling in Europe for the next 3 months and I h...

Casual Listener

I could use some help. I was a Premium account holder and I realized that both myself and my wife were paying for premium accounts. I had my wife cancel hers and I upgraded to a family account. We ar...

richardljenkins

Casual Listener

921 Views

2 replies

0 likes

Subscription
  • 921 Views
  • 2 replies
  • 0 likes

Charged $9.99 this month even though I have student account (verified and previously)

Hi there, I was charged $9.99 (or $10.45) with tax for the month of February even though I have the student discount listed on my account. I've also verified my student account through you guys. Can someone help me with this? Thank you very much,Mabe...

Casual Listener

Hi there,   I was charged $9.99 (or $10.45) with tax for the month of February even though I have the student discount listed on my account. I've also verified my student account through you g...

mseto28

Casual Listener

452 Views

2 replies

0 likes

  • 452 Views
  • 2 replies
  • 0 likes

Solved!! Vizio Smart TV - Spotify Issue Logging In

Hey Spotify Users, I am currently having issues trying to log on to the Spotify Application on the Vizio M Series Smart TV. I am putting in the passwords as well as activation codes since I use Facebook as an entry, with no avail. Would anyone know h...

Casual Listener

Hey Spotify Users,   I am currently having issues trying to log on to the Spotify Application on the Vizio M Series Smart TV. I am putting in the passwords as well as activation codes since ...

shawker

Regular

5123 Views

10 replies

0 likes

Account
Login
Premium
  • 5123 Views
  • 10 replies
  • 0 likes