Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
Hello, My payment went through on 3rd January however my premium feature still isnt working.Please assist.
I've forgotten my password and I keep going through the reset password process but I input my email address and it won't send the reset link via email. Any ideas???
Hi,I just checked my credit card statements and I have been charged for Spotify Premium twice in Nov and twice in Dec, and already once in Jan and now trying to charge me again.Can I please get a refund for this double-charging and ensure it does not...
I canncelled my spotify account months ago and there still taking payment how do i contact someone
Hello everyoneThe 3rd of January, just in the payment day of the plan, one of my family members was kicked out after 3 months, I sent the invitation again, but spotify drops a message saying that they can't verify the place of residence.What can i do...
Just subscribed for premium but does not reflect on my phone app what can I do
I originally did the Log in with Facebook button but for some reason my username is a 10 digit number and none of my friends that I've added since installing spotify show up on my feed or to share music with. I've looked around a lot of the other thr...
No way of calling spotify NZ - so I have finally taken the time to write on this message service now - I have been overcharged the Premium Subscriton fee for 21 months and one of those months I was charged twice! I am being charged $16.99pm when my f...
I put a typo in my email account when I signed up. How do I change this (or anything for that matter)? If I try to use the contact form, it says the reply will come to my email - which is wrong!!!! Help please.
My account I was paying for was subscribed to Premium but since I am a student I would like to take advantage if the student discount membership. Though I can't find where to switch it to the student membership since I already had premium beforehand,...
Quería saber si al retirar canciones y listas descargadas también se eliminan de la memoria del teléfono o se quedan ahí...Muchas gracias.
I've signed in Spotify using my e-mail, then I linked my account with Facebook. Spotify asked for my permission and I gave it, then my photo appeared in my profile and everything looked good. Except friends. Spotify keeps saying "There are no more fr...
I had a previous premium account which i made using facebook login. However i created a new account and in the process of creating a new account i accidentally linked it to my facebook. So basically I connected two spotify accounts, one premium one f...
Hi there, I have a Spotify Premium account already and Spark is going to take over the payment. Do I just cancel my subscription to do this? Is it that simple, I don't want to lose my account. Thanks
Paid for premium app still says free. Idk what to do
I accidentally revoked access to Year in Music and I don't know how to get it back someone please help me!
i made a mistake and pressed the x on the a song in SONGS playlist and i cant recover it can someone help me
Hi,i was à Spotify Premium member then decided to move to Spotify family so other 3 family members could use Premium too. No problem for husband and son. However my daughter never bothered clicking on the link but was/is still using my original logon...
Hi I went on my spotify and got an ad. I have a spotify premium account and automatically pay every month so this shouldn't be possible. Also when I checked with my profile it said free account, get spotify premium:/