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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223510 Views
  • 732 replies
  • 70 likes
  • Account
  • 223510 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112000 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112000 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58864 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58864 Views
  • 61 replies
  • 8 likes

Payment help / Ajuda pagamento

Hi, my name is Jonathan (I'm from Brazil, I speak little English)I tried to activate Premiun's offer for $ 1.99 with the same credit card that my brother used to activate his, but mine did not migrate to the premiun but the charge came. What do I do?...

  • Newbie
  • Hi, my name is Jonathan (I'm from Brazil, I speak little English) I tried to activate Premiun's offer for $ 1.99 with the same credit card that my brother used to activate his, but mine did not migr...
  • Bittencourt
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

3 months 1 euro trial

When I click on the pop up screen ' try premium for 3 months for one euro, it shows me the payment page. When I switch to ideal, the only options I get are; pay 1 month ahead for 9,99 pay 3 months ahead for... and pay 6 months ahead for ... , now how...

  • Regular
  • When I click on the pop up screen ' try premium for 3 months for one euro, it shows me the payment page. When I switch to ideal, the only options I get are; pay 1 month ahead for 9,99 pay 3 months ah...
  • Bittencourt
  • Spotify Star
  • 200 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 200 Views
  • 3 replies
  • 0 likes

Account

I'm having trouble with getting my account on public. I asked my friends to look me up on spotify and none of them found me even though I am linked with Facebook. How can I get public?

  • Newbie
  • I'm having trouble with getting my account on public. I asked my friends to look me up on spotify and none of them found me even though I am linked with Facebook. How can I get public?
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

My library is gone

My subscription didn't automatically renew, since renewing i have lost all saved songs etc. I have uninstalled app on my phone and reinstalled but that due not help. Is everything gone ort is it just hiding somewhere?

  • Newbie
  • My subscription didn't automatically renew, since renewing i have lost all saved songs etc. I have uninstalled app on my phone and reinstalled but that due not help. Is everything gone ort is it just...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Solved!! spotify gift card

Hi, a couple of days ago I bought a spotify gift card to my friend. She hasn't received it yet but they already got my payment. What's wrong and what should I do?

  • Casual Listener
  • Hi, a couple of days ago I bought a spotify gift card to my friend. She hasn't received it yet but they already got my payment. What's wrong and what should I do?
  • Bittencourt
  • Spotify Star
  • 307 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 307 Views
  • 5 replies
  • 0 likes

Spotify Gift Card - bought one, now cannot buy another

HI - 46 minutes ago, bought one gift card, but now I go back to purchase another and it says that the system is not accepting our cards - have tried 3... is there a general problem or only me?? What am I doing wrong?

  • Casual Listener
  • HI - 46 minutes ago, bought one gift card, but now I go back to purchase another and it says that the system is not accepting our cards - have tried 3... is there a general problem or only me?? What ...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Can't reset password

I forgot my password as I was trying to set up my account on a new phone. I tried using Facebook because I remembered doing so at one point. It brought up an older free account I had. I tried reset password and it told me I had to change my Facebook ...

  • Newbie
  • I forgot my password as I was trying to set up my account on a new phone. I tried using Facebook because I remembered doing so at one point. It brought up an older free account I had. I tried reset p...
  • 99 Views
  • 0 replies
  • 0 likes
  • Premium
  • 99 Views
  • 0 replies
  • 0 likes

I didn't receive the personal year in 2016 via email

I haven't turn on the email notificaiton, is it the reason why I didn't receive the personal stat? How can I get it back? Thanks.

  • Visitor
  • I haven't turn on the email notificaiton, is it the reason why I didn't receive the personal stat? How can I get it back?    Thanks.
  • user-removed
  • Not applicable
  • 147 Views
  • 2 replies
  • 0 likes
  • 147 Views
  • 2 replies
  • 0 likes

upgrade to primium

Tried a few times to upgrade my account with the new offer (0.99), getting to the paypal step each time and then get a blank page- what to do?

  • Casual Listener
  • Tried a few times to upgrade my account with the new offer (0.99), getting to the paypal step each time and then get a blank page- what to do?
  • KatesHere
  • Community Legend
  • 220 Views
  • 4 replies
  • 0 likes
  • 220 Views
  • 4 replies
  • 0 likes

Monthly Payment

I am considering getting Spotify Premium for the promotional 0.99 per month. Does a "month" run from the date of subscription (i.e. today, December 24) until the next and same number date of the next month (i.e. January 24) or will I be charged on Ja...

  • Casual Listener
  • I am considering getting Spotify Premium for the promotional 0.99 per month.  Does a "month" run from the date of subscription (i.e. today, December 24) until the next and same number date of th...
  • Bittencourt
  • Spotify Star
  • 129 Views
  • 2 replies
  • 0 likes
  • 129 Views
  • 2 replies
  • 0 likes

Contratei premium mas continuo Free

Ontem contratei o premium e nenhuma alteracao na minha conta, ja recebi o aviso e cobranca no meu cartao. Ja verifiquei a possivel duplicidade de perfil, nao procede, ja desconectei e conectei novamente, sem sucesso. Quando fiz a tentativa de contrat...

  • Newbie
  • Ontem contratei o premium e nenhuma alteracao na minha conta, ja recebi o aviso e cobranca no meu cartao. Ja verifiquei a possivel duplicidade de perfil, nao procede, ja desconectei e conectei novame...
  • Bittencourt
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 178 Views
  • 1 replies
  • 0 likes

Spotify Some Downloaded Songs wont play ?!

hi, some of my songs wont play in offline mod.i have about 100 songs in a playlist that i donwloaded to my phone. but some songs (2-3) wont play. it does not start playing it stays at 00:00, i can solve the problem when i download the playlist again ...

  • Newbie
  • hi,  some of my songs wont play in offline mod. i have about 100 songs in a playlist that i donwloaded to my phone. but some songs (2-3) wont play. it does not start playing it stays at 00:00,...
  • 242 Views
  • 0 replies
  • 0 likes
  • Premium
  • 242 Views
  • 0 replies
  • 0 likes

Solved!! Do sales apply to gifts?

I saw an ad that spotify is currently only $10 for 3 months, so I thought it would be a great gift for a friend of mine who likes music. When I go to the gift page though, it says 3 months is $30. Do sales not apply to gifts?

  • Casual Listener
  • I saw an ad that spotify is currently only $10 for 3 months, so I thought it would be a great gift for a friend of mine who likes music.   When I go to the gift page though, it says 3 months i...
  • Maxim
  • Spotify Star
  • 170 Views
  • 3 replies
  • 0 likes
  • 170 Views
  • 3 replies
  • 0 likes

Spotify Permium using gift cards overseas

So I have read that I can buy a spotify gift cards in Hong Kong, but I am going back to New Zealand next month so I want to know that will my premium get cut off cuz of different country? And is it possible to gift it to overseas friend to redeem it?

  • Casual Listener
  • So I have read that I can buy a spotify gift cards in Hong Kong, but I am going back to New Zealand next month so I want to know that will my premium get cut off cuz of different country? And is it p...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

I can't find my user page as searching for my full name

My account is connected to my facebook but when i search on my full name(facebook name of course) i can't find any result. It was OK months ago. Thanks for applies.

  • Newbie
  • My account is connected to my facebook but when i search on my full name(facebook name of course) i can't find any result. It was OK months ago.  Thanks for applies.
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Wrong account set up

Hi, I created an account, and my husband said he would sign up for premium on that account which we share. He mistakenly created a second account and signed up for premium on the second one. How do we switch the premium subscription to the first acco...

  • Visitor
  • Hi,   I created an account, and my husband said he would sign up for premium on that account which we share. He mistakenly created a second account and signed up for premium on the second one....
  • user-removed
  • Not applicable
  • 116 Views
  • 2 replies
  • 0 likes
  • 116 Views
  • 2 replies
  • 0 likes

Lost Premium Privileges

Loss of Premium PrivilegesLast year I switched my mobile phone contract with FIDO, as part of the switch I received a 2 year Premium subscription. About a year into my subscription I upgraded my phone. I asked the FIDO reps if this would affect my Sp...

  • Newbie
  • Loss of Premium Privileges Last year I switched my mobile phone contract with FIDO, as part of the switch I received a 2 year Premium subscription. About a year into my subscription I upgraded my ...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 129 Views
  • 1 replies
  • 0 likes

Site saying 9.99 billed in 2 days but paid 0.99 for 3-mth trial

I clicked to subscribe for the 3 month trial for 0.99 cents a month. I used PayPal which calculated to 1.03 CAD. It withdrew out of my account but the info in my account on the site says my subscription will be renewed "2015-05-15" at a charge of 9.9...

  • Casual Listener
  • I clicked to subscribe for the 3 month trial for 0.99 cents a month. I used PayPal which calculated to 1.03 CAD. It withdrew out of my account but the info in my account on the site says my subscript...
  • instabrammie
  • Casual Listener
  • 582 Views
  • 8 replies
  • 0 likes
  • Premium
  • 582 Views
  • 8 replies
  • 0 likes