Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello. I looked at my bills and it says that Spotify has taken 99,- from me. Im not a premium user and dont understand Why. I want my Money back!!Need help
I just sined up for the family subscription. One of my guests received a reply that her email address is already registered and is not letting her in. What should I do?
hello. Ive been a premium subscriber for some time now. I had a bunch of playlists and never had any problems. I had my account linked to my paypal and make the monthly payment. I got a new phone yesterday, downloaded spotofy app on it and now when i...
I forgot what my username was for my spotify account. I also forgot what email I used, and can't figure it out. I thought it might be connected to my facebook, but that is not working either. My credit card is still being charged for Spotify Premium....
My free trial expired at 4pm today and I've only just unsubscribed now. I rarely used my account. I haven't used it for at least a week. I shouldn't have to pay £9.99 for a month when I've unsubscribed 5 hours into the month without having actually u...
i will cancle my free account please hrelp me
So I noticed I was being charged $10 two days in a row...I didn't accidentally press premium bc I just checked my account and I still have Spotify free....what is going on. I want my $20 refund.
Spotify, I signed up for a 1 month free trial of Spotify Premium and my account said I had to cancel by Dec. 17th, 2016 otherwise I would get charged for the following month. I cancelled on Dec. 17th, and see now that I have still been charged - it l...
I was on a trial with option to pay after trial was over. I cancelled the option before the trial was over and made the mistake of not checking 'my subscriptions' then. I was just charged on my credit card. Disappointed with Spotify.
hi my local songs arent avaible on my iphone, but i can play it on my computer.had no problem syncing them before but now they just wont and its really anoying
Hola, tengo cuenta famiiar premium desde que inició el año y según tengo entendido se descuenta mensualmente de la tarjeta, por lo que no hay necesidad de renovar la cuenta. Ayer tenía Premium y hoy en la mañana mi cuenta era gratuita. He buscado si ...
Hello,I have a spotify account that I access via Facebook. I would like to listen to Spotify thru my Onkyo TX-NR509 receiver. I have installed the Onkyo remote app on my phone. When I open Spotify on my Samsung Galaxy S7 app it is asking me for a use...
I have a student premium account right now. I just graduated and so will no longer be eligible anyway. I would like to continue with a family account instead, but it wasn't clear from the form that if I upgraded via the web interface it wouldn't also...
I have a Spotify Unlimited account and my son, who lives on the same address, has a Spotify Premium account. It is possible to upgrade my account to Spotify Family (and add his account) without him loosing his playlists, etc?
Hi!I've been waiting for the Year in Music-mail from you guys, but it hasn't showed up yet. Why don't I receive any mail from spotify although the notification settings are right?Last time I received mail from Spotify was in october. How can I get my...
Hey!I once put up music with a band, then I managed to link our bandname and FB Side with my main Spotify Account. This means that the name of my profile is my bands name.Is there anyway to change it back to my real name? I've got it linked to FB but...
My debit card is not being accepted as payment, however I have got enough money on my card, I've spoken to my bank and there are no blocks on the payment and ive entered the correct information. What should I do now?
Can someone please reply?? https://community.spotify.com/t5/Accounts-and-Subscriptions/Charged-from-GB-instead-of-AUD-and-i-got-charged-international/td-p/1485593
Here is my suggestion: when creating a mailing list for a promotion make sure you sub divide it between clients who qualifies for the promotion and client who do not. It is extremely frustrating to keep receiving an email that advertises a promotion ...