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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414413 Views
  • 965 replies
  • 108 likes
  • Account
  • 414413 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181216 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181216 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101457 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101457 Views
  • 68 replies
  • 10 likes

Solved!! Triple Charge

Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have one Spotify account and I'm confused as to why I'v...

  • Newbie
  • Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have...
  • kbrooksc
  • Community Legend
  • 429 Views
  • 1 replies
  • 0 likes
  • Premium
  • 429 Views
  • 1 replies
  • 0 likes

Being charged for Family Plan AND Premium

I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Plan, but he is ALSO being charged for the Premium! Ho...

  • Casual Listener
  • I upgraded my Premium Plan to the Family Plan a few months ago, and added my husband as a second account. He also had the Premium Plan at that time. Since then, I have been charged for the Family Pla...
  • kbrooksc
  • Community Legend
  • 931 Views
  • 3 replies
  • 0 likes
  • 931 Views
  • 3 replies
  • 0 likes

Charged twice!

Please can someone help, my supsricption originally was a standard one however, i applied a student doscount but i am now being charged for both! How do i change this?

  • Newbie
  • Please can someone help, my supsricption originally was a standard one however, i applied a student doscount but i am now being charged for both! How do i change this?
  • kbrooksc
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

different connection from undefined computer

When I play my list, after 4 or 5 music, another computer connect my account and play different music on their platform. I changed my password, closed the sessions everywhere.

  • Newbie
  • When I play my list, after 4 or 5 music, another computer connect my account and play different music on their platform. I changed my password, closed the sessions everywhere. 
  • kbrooksc
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

60 day free trial

Today I signed up for the 60 day free premium trial by following the link to the spotify website. However the subscription confirmation email I have since received states that the free trial is only for 30 days.Hoping you can help with this.

  • Newbie
  • Today I signed up for the 60 day free premium trial by following the link to the spotify website. However the subscription confirmation email I have since received states that the free trial is only ...
  • kbrooksc
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Multiple users on Family premium account

I just joined Family Premium, and unbelievably, I can't stream at the same time as another family member. Why isn't this restriction clearly described before you sign up??

  • Newbie
  • I just joined Family Premium, and unbelievably, I can't stream at the same time as another family member. Why isn't this restriction clearly described before you sign up?? 
  • kbrooksc
  • Community Legend
  • 781 Views
  • 2 replies
  • 0 likes
  • Premium
  • 781 Views
  • 2 replies
  • 0 likes

I have premium, but now i'm a student.

How do i switch over without losing my playlists and downloaded music, as well as not get charged for both premiums? E.Rae

  • Casual Listener
  • How do i switch over without losing my playlists and downloaded music, as well as not get charged for both premiums?   E.Rae
  • recoveredlove
  • Casual Listener
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Payment Issues

My premium payment did not go through because of low balance on my card so I was prompted to update my details. I added money and tried to to update it but it didn't work. I have since tried over the last few weeks by entering both of my cards on mul...

  • Newbie
  • My premium payment did not go through because of low balance on my card so I was prompted to update my details. I added money and tried to to update it but it didn't work. I have since tried over the...
  • kbrooksc
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook email adress

Hey, I had two Spotify Accounts. The first was linked to Facebook and the second was created with an Email adress which I want to switch. So the problem is, that I deleted the first Spotify account and thought that my current Facebook Email is free t...

  • Newbie
  • Hey,    I had two Spotify Accounts. The first was linked to Facebook and the second was created with an Email adress which I want to switch.  So the problem is, that I deleted ...
  • MonicaM_Bogota
  • Roadie
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account Gone

I've had a premium account for years now and was planning on keeping it for a while. Woke up this morning and my account has ads again and won't let me pick certain songs to listen to--my only option is to listen on shuffle. I'm confused because I've...

  • Newbie
  • I've had a premium account for years now and was planning on keeping it for a while. Woke up this morning and my account has ads again and won't let me pick certain songs to listen to--my only option...
  • MonicaM_Bogota
  • Roadie
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login

Basically, my account has decided to screw with me today. Two huge things have happened, this morning, I woke up with my playlist with downloaded songs going from having 240 songs to 10. This really freaked me out because all my **bleep** just disapp...

  • Casual Listener
  • Basically, my account has decided to screw with me today. Two huge things have happened, this morning, I woke up with my playlist with downloaded songs going from having 240 songs to 10. This really ...
  • MonicaM_Bogota
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Obtener premium

Buenas, no me sale la opcion para obtener premium y pagar. Me sale solamente que mi cuenta es free.Que hago?

  • Newbie
  • Buenas, no me sale la opcion para obtener premium y pagar. Me sale solamente que mi cuenta es free. Que hago?
  • MonicaM_Bogota
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscripcion premium y aparece como free

Tengo mi cuenta con la suscripción Premium por error borre el caché de la app y ahora solo aparece como gratuita

  • Visitor
  • Tengo mi cuenta con la suscripción Premium por error borre el caché de la app y ahora solo aparece como gratuita
  • MonicaM_Bogota
  • Roadie
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue Recieving Family Premium

Hi there, My brother added me to his family plan and it worked fine for awhile. He eventually forwarded me a text he had recieved about me losing my premium because my address couldn't be confirmed. The text said I would recieve a notification to con...

  • Newbie
  • Hi there,   My brother added me to his family plan and it worked fine for awhile.  He eventually forwarded me a text he had recieved about me losing my premium because my address cou...
  • MonicaM_Bogota
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue adding my wife to my Family Premium package

Hi,I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same address as I do (which is false because we do live toge...

  • Newbie
  • Hi, I have upgraded my account to the FAMILY PACKAGE but I'm not being able to add my wife to it (and that was the reason I actually got the family package). It says she does not live on the same ad...
  • MonicaM_Bogota
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! I will lose my spotify music gift if I change my account?

I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?

  • Visitor
  • I need to unlink my spotify with facebook and the solution is creating another spotify account, BUT if I do that can use again the code of a gift card that expires on april?
  • user-removed
  • Not applicable
  • 472 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 472 Views
  • 2 replies
  • 0 likes

Superuser Contribution switching sub type

i just paid to renew my premium subscription today i want to switch to the family subscription if i switch now will i have to payythe 14.99 even though i just paid the 9.99 or do i just pay the difference?

  • Newbie
  • i just paid to renew my premium subscription today i want to switch to the family subscription if i switch now will i have to payythe 14.99 even though i just paid the 9.99 or do i just pay the diffe...
  • MonicaM_Bogota
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution problem with family account

i'm part of a family account but i can't upgrade it to premium and it's the correct address but i don't know why is showing a error. The main account it's "cirraptor" and the error it's: No puedes unirte a este Plan Familiar Premium. No pudimos confi...

  • Newbie
  • i'm part of a family account but i can't upgrade it to premium and it's the correct address but i don't know why is showing a error. The main account it's "cirraptor" and the error it's: No pued...
  • MonicaM_Bogota
  • Roadie
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 435 Views
  • 1 replies
  • 0 likes

Why won't my subscription activate?

I just bought Spotify premium for students, logged out to see if that would help, but even though I got the email receipt, I now am unable to log back into my account at all. Is there a time period I need to wait now in order to access my account or ...

  • Newbie
  • I just bought Spotify premium for students, logged out to see if that would help, but even though I got the email receipt, I now am unable to log back into my account at all. Is there a time period I...
  • Jacob
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

*SOLVED*How to stop reco'd songs from autoplaying?

Just noticed today that the recommended songs list below my playlists start to autoplay once my playlist is over. How do I stop this from happening? I don't mind the recos but I'd rather it not interfere with my playlists.Thanks!-S*EDIT* Found out it...

  • Newbie
  • Just noticed today that the recommended songs list below my playlists start to autoplay once my playlist is over. How do I stop this from happening? I don't mind the recos but I'd rather it not inter...
  • Jacob
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
  • 327 Views
  • 1 replies
  • 0 likes