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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406043 Views
  • 958 replies
  • 107 likes
  • Account
  • 406043 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175762 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175762 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99988 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99988 Views
  • 68 replies
  • 10 likes

Premium for family

I'm not able to set up my son, he doesn't have an email and the link doesn't let me send it to his phone? I've only used 1 link for my husband, and I'm trying to set my son up. The links show that I've invited 2 people to join but I didn't? I don't k...

  • Newbie
  • I'm not able to set up my son, he doesn't have an email and the link doesn't let me send it to his phone? I've only used 1 link for my husband, and I'm trying to set my son up. The links show that I'...
  • wherestheWIFI
  • Casual Listener
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivated Facebook and can not create new account

Trying to follow these steps to move away from facebook credentials, problem is I can not create a new account with my email since it is already tied to the account that was using FB. https://support.spotify.com/us/account_payment_help/account_settin...

  • Visitor
  • Trying to follow these steps to move away from facebook credentials, problem is I can not create a new account with my email since it is already tied to the account that was using FB.  &nb...
  • MonicaM_Bogota
  • Roadie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium stopped working

i have premium through vodafone and this morning could not listen to music offline, checked spotify and it says i only have free account, checked vodafone bill and premium payment has been taken???? help please

  • Casual Listener
  • i have premium through vodafone and this morning could not listen to music offline, checked spotify and it says i only have free account, checked vodafone bill and premium payment has been taken???? ...
  • MonicaM_Bogota
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else using my account

Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at where the account was used, which i asked for. Now ...

  • Newbie
  • Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at ...
  • MonicaM_Bogota
  • Roadie
  • 512 Views
  • 1 replies
  • 0 likes
  • Mac
  • 512 Views
  • 1 replies
  • 0 likes

Premium Charges

Hi! I want to sign up for premium for students. But I need to know if as soon as I sign up I get charged. I wont get paid until Feb 1st, so I wont have money in my account until then and I dont want an overdraft fee. Should I just wait until I get pa...

  • Newbie
  • Hi! I want to sign up for premium for students. But I need to know if as soon as I sign up I get charged.  I wont get paid until Feb 1st, so I wont have money in my account until then and I don...
  • nsmith1
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get my housemate onto my family account

I live in a shared housing situation, my other house mates had no problem joking my account, but one it will not allow in, we have tried our address over and over in every possible way but it won't let her on? Why? I have two slots free, what's going...

  • Newbie
  • I live in a shared housing situation, my other house mates had no problem joking my account, but one it will not allow in, we have tried our address over and over in every possible way but it won't l...
  • MonicaM_Bogota
  • Roadie
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem adding members to premium for family

I've tried adding 4 members to the premium for family but the error note states unable to join as you've already joined 2 subscription in the last 12 months but they are for the same family members that was added on previously to my account. How d I ...

  • Newbie
  • I've tried adding 4 members to the premium for family but the error note states unable to join as you've already joined 2 subscription in the last 12 months but they are for the same family members t...
  • MonicaM_Bogota
  • Roadie
  • 1424 Views
  • 1 replies
  • 0 likes
  • 1424 Views
  • 1 replies
  • 0 likes

Started getting charged the wrong amount

I have had my student subsciption for over a year and since last October I realized I started getting charged 9.99 instead of my student price. I fixed it today but is it possible to get my money back? I have been a student this whole time! I have ju...

  • Newbie
  • I have had my student subsciption for over a year and since last October I realized I started getting charged 9.99 instead of my student price. I fixed it today but is it possible to get my money bac...
  • ErikG
  • Roadie
  • 142 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Cancel Premium

I am trying to cancel my premium subscription, When it asks me to confirm my password, to enable cancellation, I am told that the password is incorrect. This can not be as I have logged in with this password to get to the point where I select cancel ...

  • Newbie
  • I am trying to cancel my premium subscription, When it asks me to confirm my password, to enable cancellation, I am told that the password is incorrect. This can not be as I have logged in with this ...
  • ErikG
  • Roadie
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Hacker by a PS3...

Hi everyone.I'm reusing Spotify after a long break and I just noticed that a PS3-219 was using my account.I've changed my password twice and one time without using keyboard to avoid Key logger and he's still connected, i've force the disconnexion by ...

  • Newbie
  • Hi everyone. I'm reusing Spotify after a long break and I just noticed that a PS3-219 was using my account. I've changed my password twice and one time without using keyboard to avoid Key logger ...
  • jonaswehner
  • Music Fan
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 171 Views
  • 1 replies
  • 0 likes

Spotify continues to logging in old Facebook account.

For ages now I've been wanting to link my Spotify account to my new Facebook account but it just never works. I disconnect, I connect to the new one and it simply just logs in my old account. I've reinstalled the program and still it persists on usin...

  • Casual Listener
  • For ages now I've been wanting to link my Spotify account to my new Facebook account but it just never works. I disconnect, I connect to the new one and it simply just logs in my old account. I've re...
  • nsmith1
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 221 Views
  • 1 replies
  • 0 likes

I have two accounts but cant access my second one

Hey Spotify community: I am being charged twice a month.. one for my student discount which is my main account (accessed through facebook), and the other for another account that I dont remember creating. For the second account, I am being charged fu...

  • Newbie
  • Hey Spotify community:   I am being charged twice a month.. one for my student discount which is my main account (accessed through facebook), and the other for another account that I dont reme...
  • nsmith1
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 144 Views
  • 1 replies
  • 0 likes

Charged twice

I got a new facebook and now I can't access my old Spotify which is still charging me for my subscription. So I'm getting charged twice because I have a new Spotify. Help me get rid of the old one so I'm not being charged double.

  • Casual Listener
  • I got a new facebook and now I can't access my old Spotify which is still charging me for my subscription. So I'm getting charged twice because I have a new Spotify. Help me get rid of the old one so...
  • KatesHere
  • Community Legend
  • 298 Views
  • 4 replies
  • 0 likes
  • 298 Views
  • 4 replies
  • 0 likes

Syncing 2 accounts

Hi good day! I am having problem with my Spotify accounts. I have 2 accounts: the one I've created using may Facebook account and the one I have recently created. I have created a new account because I can't change my cellphone number registered in m...

  • Visitor
  • Hi good day! I am having problem with my Spotify accounts. I have 2 accounts: the one I've created using may Facebook account and the one I have recently created. I have created a new account because...
  • nsmith1
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Transfer playlists to a new account

I'd like to transfer my exiating playlists to a new account (with a less embarassing username, lol). I have quite a few and it would be a shame if I lost them. Would appreciate any suggestions

  • Visitor
  • I'd like to transfer my exiating playlists to a new account (with a less embarassing username, lol).  I have quite a few and it would be a shame if I lost them.  Would appreciate any sugges...
  • nsmith1
  • Roadie
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Charged twice for Student discount

So I put my card information in 3 different times for the student dicount. It said it didn't recognize my school and so I went back and changed it to get charged for a regular premium account of 10/monthly. But whrn I looked at my bank account it sai...

  • Newbie
  • So I put my card information in 3 different times for the student dicount. It said it didn't recognize my school and so I went back and changed it to get charged for a regular premium account of 10/m...
  • nsmith1
  • Roadie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Charged and approved for student discount, but still says free

So I signed up for the student subscription, and have already been approved for it, and the $5 payment has already gone through my bank account, but on my spotify account it still says I have the free version. I tried reinstalling the app and logging...

  • Casual Listener
  • So I signed up for the student subscription, and have already been approved for it, and the $5 payment has already gone through my bank account, but on my spotify account it still says I have the fre...
  • helenkilla81
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

(non Facebook) user search

Does anyone know why I am able to find some users simply by typing their user name in search, and for others, I have to first type "spotify:user:(username)"? Additionally, I find that for a particular user, I can direct search them on some days, and ...

  • Visitor
  • Does anyone know why I am able to find some users simply by typing their user name in search, and for others, I have to first type "spotify:user:(username)"?  Additionally, I find that for a par...
  • jonaswehner
  • Music Fan
  • 201 Views
  • 1 replies
  • 0 likes
  • Other
  • 201 Views
  • 1 replies
  • 0 likes

I can't access to my premium account with my music and playlist, but it still exists

I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one..Now I can't access to my premium account with my music and playlist, but it still exists What can I do?

  • Newbie
  • I had a premium account and suddenly when I wanted to log in again with my facebook account, I got a new free one.. Now I can't access to my premium account with my music and playlist, but it still ...
  • ErikG
  • Roadie
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
  • 126 Views
  • 1 replies
  • 0 likes