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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plataok
  • Casual Listener
  • 235385 Views
  • 737 replies
  • 73 likes
  • Account
  • 235385 Views
  • 737 replies
  • 73 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120586 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120586 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66179 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66179 Views
  • 61 replies
  • 8 likes

cant get premium

So I just got this debit Visa card with 50$ on it and I do know it's there but every time I put all the info in for Spotify premium it won't let me purchase Spotify premium. Plz help?

  • Newbie
  • So I just got this debit Visa card with 50$ on it and I do know it's there but every time I put all the info in for Spotify premium it won't let me purchase Spotify premium. Plz help?
  • MartinStoichkov
  • Community Legend
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

complete album has disappeared from my Spotify account!

I paid for the Premium service on Spotify 5 days ago and surprise! Music that I always play has disappeared from my account Exactly, the album Palmen aus Plastik - Bonez MC & Camora, and more songs from them.Friends of mine can play this songs anyway...

  • Visitor
  • I paid for the Premium service on Spotify 5 days ago and surprise! Music that I always play has disappeared from my account 😞 Exactly, the album Palmen aus Plastik - Bonez MC & Camora, and mo...
  • 62 Views
  • 0 replies
  • 0 likes
  • 62 Views
  • 0 replies
  • 0 likes

I've lost my unlimited account without reason

Since yesterday, my spotify appears as free, with no reason and no advice. I know the unlimited account is not current available, but I dont change anything and it has disappeared. Why?I have been paying my account since spotify it opened. Im very sa...

  • Newbie
  • Since yesterday, my spotify appears as free, with no reason and no advice. I know the unlimited account is not current available, but I dont change anything and it has disappeared . Why? I have...
  • uwemuc
  • Newbie
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

[Subscription] Debit Card/Direct Debit Payment Option

I had my payment for my preminium account taken out but there was a additional $27.99 taken out . Is there a reason or was it just a mishap ??

  • Newbie
  • I had my payment for my preminium account taken out but there was a additional $27.99 taken out . Is there a reason or was it just a mishap ??
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 151 Views
  • 1 replies
  • 0 likes

Subscription

Just got the I phone 7, logged into my account but it says my subscription is free, despite just getting charged the $4.99 student rate on the 19. My account says premium online but I'm not getting premium. I've reinstalled the app and re logged in m...

  • Newbie
  • Just got the I phone 7, logged into my account but it says my subscription is free, despite just getting charged the $4.99 student rate on the 19. My account says premium online but I'm not getting p...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

I bought a premium with my pre-paid credit card (I tried two times because it was not the first tim

I bought a premium with my pre-paid credit card (I tried two times because it was not the first time) I filled out my card information I have confirmed My account has gone Money But my account is still not Premium ScreenShot [link removed]

  • Newbie
  • I bought a premium with my pre-paid credit card (I tried two times because it was not the first time) I filled out my card information I have confirmed My account has gone Money But my account is sti...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 113 Views
  • 1 replies
  • 0 likes

Gift a Promotion

How can I gift 12 months of Spotify Premium while using the 3 months for 99 cents promotion?

  • Newbie
  • How can I gift 12 months of Spotify Premium while using the 3 months for 99 cents promotion?
  • Maxim
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Change username

Hello.I'd like to change my username. How can I do it?

  • Newbie
  • Hello. I'd like to change my username. How can I do it?
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Re: Merging accounts to family plan

how do you change your premium plan to a family plan, do i need cancel my account or i just can change it? pls if you can help me and tell me how. my premium plan expires mid january but would like to make the change right now

  • Newbie
  • how do you change your premium plan to a family plan, do i need cancel my account or i just can change it? pls if you can help me and tell me how. my premium plan expires mid january but would like t...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Solved!! Upgrade

Good evening,I am currently a Spotify free customer, I joint Rogers Share Everything plan and eligible for 6 months Spotify premium at no charge, can you show me how to do the upgrade on my current account? Thank you!

  • Newbie
  • Good evening, I am currently a Spotify free customer, I joint Rogers Share Everything plan and eligible for 6 months Spotify premium at no charge, can you show me how to do the upgrade on my current...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

premium subscription

Hi, I have the monthly subcription and Im able to listen to my music commercial free on my phone, however when I log in with the same account on my laptop I hear commercials and have this uption to upgrade to premium Is there some sort of additional ...

  • Newbie
  • Hi,     I have the monthly subcription and Im able to listen to my music commercial free on my phone, however when I log in with the same account on my laptop I hear commercials and have ...
  • Maxim
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

?

i just bought Spotify for 10,- but now it's showing me it's only for 1 month?! I thought it was for 3 months?

  • Newbie
  • i just bought Spotify for 10,- but now it's showing me it's only for 1 month?! I thought it was for 3 months?
  • Maxim
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

How to save 'your top songs 2016' as playlist?

Hi there,I got the latest email with my statistics of 2016.. very interesting! I also like the playlist. Feels like a tour through my personal music favourites.. so I want to save that playlist as a playlist in my account. But I can't! There's no but...

  • Casual Listener
  • Hi there, I got the latest email with my statistics of 2016.. very interesting! I also like the playlist. Feels like a tour through my personal music favourites.. so I want to save that playlis...
  • kyrildrums
  • Casual Listener
  • 2295 Views
  • 8 replies
  • 0 likes
  • Account
  • 2295 Views
  • 8 replies
  • 0 likes

Cant log in

I dont remember which email i used to log into my spotify premium account. I tried using my facebook but it looks likd that is just a regular spotify account not premium. Help please

  • Newbie
  • I dont remember which email i used to log into my spotify premium account. I tried using my facebook but it looks likd that is just a regular spotify account not premium. Help please
  • 75 Views
  • 0 replies
  • 0 likes
  • 75 Views
  • 0 replies
  • 0 likes

Solved!! Premium Family Invitation to existing free account

I just signed up and subscripted to Premium Family. My kids already have the free account. For the invitation, do I use the e-mail addresses associated to their existing free accounts or do I new e-mail addresses? Thank you for your assistance. Kind ...

  • Casual Listener
  • I just signed up and subscripted to Premium Family.  My kids already have the free account.  For the invitation, do I use the e-mail addresses associated to their existing free accounts or ...
  • mafamily1377
  • Casual Listener
  • 248 Views
  • 2 replies
  • 1 likes
  • 248 Views
  • 2 replies
  • 1 likes

Unsubscription failed.

Hi. I can't unsubscribe from premium. The problem is that my account is tagged to debit card which is not active anymore. In my account there is a warning about failed payment transaction and the system asking me to update payment details. Instead of...

  • Newbie
  • Hi.   I can't unsubscribe from premium. The problem is that my account is tagged to debit card which is not active anymore. In my account there is a warning about failed payment transacti...
  • 59 Views
  • 0 replies
  • 0 likes
  • Premium
  • 59 Views
  • 0 replies
  • 0 likes

Solved!! Please my prem do not work...

HEy i need help with one think i just bought prem for 3 month and i cant listen i have reedemed and on the website it says that i got prem but not when i log in on spotify it says ur 10 hrs have expired but i got prem why does it say so? please help ...

  • Music Fan
  • HEy i need help with one think i just bought prem for 3 month and i cant listen i have reedemed and on the website it says that i got prem but not when i log in on spotify it says ur 10 hrs have expi...
  • courtney14
  • Newbie
  • 1326 Views
  • 20 replies
  • 1 likes
  • 1326 Views
  • 20 replies
  • 1 likes

Unable login with Facebook account on desktop

Im having issues with my Spotify on my desktop. It lags and doesn't play at all.I have uninstall and install again but now unable login with my facebook account. Error code 408 and it says my country does not match but im in Singapore and profile sta...

  • Newbie
  • Im having issues with my Spotify on my desktop. It lags and doesn't play at all. I have uninstall and install again but now unable login with my facebook account. Error code 408 and it says my count...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Can't play songs afer cancelling Spotify Premium

I tried Spotify for several months and it was working fine. Then I found the offer about the Spotify Premium 3 months for just 1 €, so I did a subscription just for trying it's features like saving songs for offline mode..., then I cancelled it in th...

  • Newbie
  • I tried Spotify for several months and it was working fine. Then I found the offer about the Spotify Premium 3 months for just 1 €, so I did a subscription just for trying it's features like saving s...
  • 66 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 66 Views
  • 0 replies
  • 0 likes

Charged for the family plan without permission.

No one I know uses spotify, there is no reason for me to switch to family premium but for some reason my plan was changed and charged me for it without my permission.

  • Newbie
  • No one I know uses spotify, there is no reason for me to switch to family premium but for some reason my plan was changed and charged me for it without my permission. 
  • 175 Views
  • 0 replies
  • 2 likes
  • Premium
  • 175 Views
  • 0 replies
  • 2 likes