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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8667 Views
  • 1 replies
  • 9 likes
  • Security
  • 8667 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477494 Views
  • 979 replies
  • 111 likes
  • Account
  • 477494 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209701 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209701 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119759 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119759 Views
  • 72 replies
  • 12 likes

how to remove a device from "Connect to a device"

Recently I was visiting with friends, I connected to their wifi and played some music from spotify via a wifi connected speaker that is in their living room. Now at home I still see "living Room at Spotify Connect" in mu Devices list. How do I remove...

  • Newbie
  • Recently I was visiting with friends, I connected to their wifi and played some music from spotify via a wifi connected speaker that is in their living room. Now at home I still see "living Room at S...
  • Bittencourt
  • Spotify Star
  • 1015 Views
  • 1 replies
  • 0 likes
  • 1015 Views
  • 1 replies
  • 0 likes

Please log me out on all devices

I've tried to click the 'log out of all devices' but an error comes up, I need help urgently.Can someone please log me out of all devices.

  • Newbie
  • I've tried to click the 'log out of all devices' but an error comes up, I need help urgently. Can someone please log me out of all devices.
  • feelikeastrangr
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Não consigo assinar o spotify plano familiar com o ebanx dollar card

Sigo todas as instruções, verifiquei os dados todos e quando vou finalizar a compra,aparece que o cartão é inválido e não consigo assinar

  • Newbie
  • Sigo todas as instruções, verifiquei os dados todos e quando vou finalizar a compra,aparece que o cartão é inválido e não consigo assinar
  • Bittencourt
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como cancelar mi suscripcion si no soy administrador de plan familiar

hola. formo parte de un plan familiar en el que no soy el administrador pero es con mi tarjeta a la que se estan realizando los cargos. como puedo cancelar esa suscripción?

  • Newbie
  • hola. formo parte de un plan familiar en el que no soy el administrador pero es con mi tarjeta a la que se estan realizando los cargos. como puedo cancelar esa suscripción?
  • Leonardo
  • Roadie
  • 4999 Views
  • 1 replies
  • 2 likes
  • 4999 Views
  • 1 replies
  • 2 likes

Superuser Contribution payment without credit card (Austria)

Hi, I am not able to link my Austrian bank account to "Lastschrift" and it does not accept my paypal either (just asks me on the paypal site to enter credit card details, which I do not have). Any help?

  • Newbie
  • Hi,  I am not able to link my Austrian bank account to "Lastschrift" and it does not accept my paypal either (just asks me on the paypal site to enter credit card details, which I do not have)....
  • Leonardo
  • Roadie
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Cannot change Artist picture

I want to update my Artist picture. NOT my profile picture. I want to change the picture on my artist page (the one that everyone else sees above my albums) Help? -Hunter

  • Casual Listener
  • I want to update my Artist picture. NOT my profile picture.  I want to change the picture on my artist page (the one that everyone else sees above my albums)   Help?   -Hunter
  • KatesHere
  • Community Legend
  • 5022 Views
  • 3 replies
  • 0 likes
  • Account
  • 5022 Views
  • 3 replies
  • 0 likes

Superuser Contribution Forgot my Family...

I have had a premium family account for months now but I was charged for a regular premium account instead. Why did this happen and how can it be fixed?

  • Newbie
  • I have had a premium family account for months now but I was charged for a regular premium account instead. Why did this happen and how can it be fixed?
  • Alfredo
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution +63956 Prefix for registering Premium not available

I chose the option to use my sms number to pay for my monthly subscription but when I enter my number the prefix +63965 is not supported

  • Newbie
  • I chose the option to use my sms number to pay for my monthly subscription but when I enter my number the prefix +63965 is not supported
  • Alfredo
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student pausiert

Hallo,mein Studenten Abbo wurde pausiert. Bei dem von mir eingeführten Dauerauftrag, ist ein Fehler aufgetreten. Ich hab dies schon korrigiert und die Rechnung bezahlt. Wie kann mein Accound nun wieder freigeschaltet werde ?Mit freundlichen Grüßen

  • Newbie
  • Hallo, mein Studenten Abbo wurde pausiert. Bei dem von mir eingeführten Dauerauftrag, ist ein Fehler aufgetreten. Ich hab dies schon korrigiert und die Rechnung bezahlt. Wie kann mein Accound nun ...
  • Alfredo
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connected to wrong account/macbook

I am suddenly connected to the premium account of the bar i a sometimes work in.I used to have an own non-premium account using my playlists. Somehow i now am connected to the premium account of the bar with all of my playlistst gone. Instead i am se...

  • Newbie
  • I am suddenly connected to the premium account of the bar i a sometimes work in. I used to have an own non-premium account using my playlists. Somehow i now am connected to the premium account of th...
  • Leonardo
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Klarna

Hallo ich weiß das Problem ist schon öfter aufgetreten. Ich habe die Lösungsansätze der anderen Nutzer auch versucht aber trotzdem wird mir immer nur "Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, di...

  • Newbie
  • Hallo ich weiß das Problem ist schon öfter aufgetreten. Ich habe die Lösungsansätze der anderen Nutzer auch versucht aber trotzdem wird mir immer nur "Ups, Deine Karte oder Dein Zahlungsanbieter sche...
  • Alfredo
  • Roadie
  • 269 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! Log in

I try and log in on my new phone and it rejects my name and password saying i am already logged in - but i have only logged on my iPad? And if i were logged in why does it ask me to log in? i have premium.

  • Casual Listener
  • I try and log in on my new phone and it rejects my name and password saying i am already logged in - but i have only logged on my iPad? And if i were logged in why does it ask me to log in? i have pr...
  • Bruce918
  • Casual Listener
  • 433 Views
  • 5 replies
  • 0 likes
  • 433 Views
  • 5 replies
  • 0 likes

application password

Hi, I'm trying to set an application password. I get the email, but when I click the link, it always says: "Oh no, something's gone wrong". I've tried already 20 times... Known Problem?

  • Regular
  • Hi,   I'm trying to set an application password. I get the email, but when I click the link, it always says: "Oh no, something's gone wrong". I've tried already 20 times...   Known Prob...
  • KatesHere
  • Community Legend
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

My premium account is missing

Please help. I have a premium account through my employer and this morning I was logged off my account and when I signed in my picture was not showing and my songs are all gone

  • Casual Listener
  • Please help. I have a premium account through my employer and this morning I was logged off my account and when I signed in my picture was not showing and my songs are all gone
  • KatesHere
  • Community Legend
  • 285 Views
  • 3 replies
  • 0 likes
  • 285 Views
  • 3 replies
  • 0 likes

Hi having problems with spotify. I now have two accounts for 9.99 but son cannot access it.

This programme is strange. Now paying for two accounts yet son cannot access even though I have just set up 14.99 now for family premium. I thought I could have a number of devices to the original premiums?? Will just drop this site me thinks!!

  • Newbie
  • This programme is strange. Now paying for two accounts yet son cannot access even though I have just set up 14.99 now for family premium. I thought I could have a number of devices to the original pr...
  • KatesHere
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Your subscription payment failed

These last months i have reseved a mail that i need to update my payment details. It says in my details which card that is registered, and it is the right one. And when i update, it is to the same card that is registered. So I am not sure if it is a ...

  • Casual Listener
  • These last months i have reseved a mail that i need to update my payment details. It says in my details which card that is registered, and it is the right one. And when i update, it is to the sa...
  • KatesHere
  • Community Legend
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

Poor system for resolving issues

Does anyone else find that Spotify has a terrible system for resolving issues? I'm a paying customer and should be able to talk directly to a Spotify employee if I'm having an issue, not talk to a whole bunch of users with the same issue as me. I'm j...

  • Newbie
  • Does anyone else find that Spotify has a terrible system for resolving issues? I'm a paying customer and should be able to talk directly to a Spotify employee if I'm having an issue, not talk to a wh...
  • Hubo
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! How to change password?

When I try to change my password, spotify sends me link on my email and when I open email it writes "Oh no! Something has gone wrong!"

  • Newbie
  • When I try to change my password, spotify sends me link on my email and when I open email it writes "Oh no! Something has gone wrong!"
  • laleli
  • Roadie
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes