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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have never subscribed because of that mostly, I hate using my phone for music, idk if is it posible. Please advice.tyvm
I can't change my credit card info. My old one is not valid anymore, so trying to change to the new one, but it doesn't work. The part that is asks to put the card info keeps reloading and doesn't recognise the info that I put. I need to fix this bec...
Hi!I have an US-Spotify-Account and bought 3 years of Premium in advance as gift cards off eBay. I am in Germany now, and about two weeks ago I was logged out on all of my gadgets (PC, tablet, smartphone) - and as I tried to log myself on, it would n...
This is a bit complicated and I can't figure out any way to fix it. Here's the story: I used to have the student discount. Then I graduated and I started paying full price again. But then a few months later I switched banks but did not update the pay...
I have spotify free, but there is a payment on my credit card of spotify premium. How should I do to cancel this subscription?
I have spotify premium, which I cancelled. So that I may start a family plan. Every time I try to start family, it says I need to contact customer support. I have sent and email, got a conformation code.....nothing else
This is really irritating to to get help from Spotify that charged me and still cancelled my subscription
Hello! I've had spotify premium since it was invite-only and this have never happened before. Lately i got a new phone, and discovered that my recent music is some german music i've never been listening on in my entire life so i guessed my new phone ...
Hi i need to reset my username and Password for spotify premium on laptop hadn't used it for awhile, it requested update and now nothing i try works also i have new IPhone and it doesnt allow sign in either.
If I remove someone from the family plan will they still have access to premium or does it stop at the end of the billing cycle.
I have a family premium subscription. My main profile was created with my facebook account. I wanted to share on facebook a playlist I created while logged into another profile I use on the family subscription so I connected to my facebook account wi...
Hi Spotify. I'm Dyman, and I have seen all my albuns going to spotify. I put my music to free download in web but I dont know how it goes to spotify and if is somebody getting money with it. Can you please tell me how this works? And if I can win som...
Hello!I have a problem with connecting my Spotify with my FB account - it doesn't connect I get an error saying: "The Facebook account you've tried to connect to is already connected to another Spotify account." But it doesn't show me any connections...
Hello i have spotify premium and noticed on my credit card statement that i was charged 3 times in the month of December 2016. That was the only month. All other months were one time charge
I want to join my family as a member, but when I fill all forms, anyway it's always pop-out like - You can't join this Premium for Family account. We couldn't confirm that you live at the same address as the main account holder. C'mon we are standing...
I just joined premium for family and sent an invitation to my dad I have an iPhone & he has an android, I've gone through the process of joining him on but it isn't working, every time we try to download a song it says to join premium. It won't let h...
I got premium for the purpose of listening to the music offline when I'm not under wifi so I don't use my data. It says that I have "premium" under my account , but says I'm offline and I can't listen to music when I am in the car !
Hey guys, my student account suddenly vanished. Today I was charged 9,99 Eur although I remember receiving an email to renew my student discount. I did that a few weeks back. Now when I try to update my payment credentials I can accept the 'Studenden...