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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89088 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759758 Views
18 replies
29 likes
I have tried to purchase the $0.99 premium for 3 months deal, and it hadn't worked and took me back to the payment screen. I tried multiple times for it to end up just doing the same thing. But I look at my account it still says it's on the FREE subs...
I have tried to purchase the $0.99 premium for 3 months deal, and it hadn't worked and took me back to the payment screen. I tried multiple times for it to end up just doing the same thing. But I loo...
Roadie
478 Views
4 replies
0 likes
I bought the HKD288 gift card but when I go to redeem page it said my card no not valid how can I do? I re-type over 5 times, it still said my card No. not validCan someone help?
I bought the HKD288 gift card but when I go to redeem page it said my card no not valid how can I do? I re-type over 5 times, it still said my card No. not valid Can someone help?
Roadie
630 Views
1 replies
0 likes
I have Spotify on my iPhone and iPad. Both Premium. I download it on my computer, and suddenly it's on free status... while still premium on my iphone and ipad. I gave it a few days. Still free. I reinstalled it. Still free. Stuck now and would like ...
I have Spotify on my iPhone and iPad. Both Premium. I download it on my computer, and suddenly it's on free status... while still premium on my iphone and ipad. I gave it a few days. Still f...
Casual Listener
404 Views
3 replies
0 likes
Hey there, i received a email from Spotify that they gift me a 3 month subscribtion for 9,99 due to my loyalty. Yesterday i opened the email and bought it for 9,99 but i only got a one month Spotify subscribtion.I am pretty upset now and hope there i...
Hey there, i received a email from Spotify that they gift me a 3 month subscribtion for 9,99 due to my loyalty. Yesterday i opened the email and bought it for 9,99 but i only got a one ...
Newbie
351 Views
2 replies
1 likes
I am located in Bangladesh. got a Free Trial for 14 days which worked perfectly. I now want to subscribe to Premium but before I pay I want to amke sure that I will be able to hear content, because I get messages saying that service is not available ...
I am located in Bangladesh. got a Free Trial for 14 days which worked perfectly. I now want to subscribe to Premium but before I pay I want to amke sure that I will be able to hear content, bec...
Spotify Star
11828 Views
2 replies
6 likes
Hi, I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could think of to fix it, such as logging out and in again, re-linki...
Hi, I've been having a problem recently where I am unable to see my facebook friends to follow with the Find Friends feature. I have a screenshot of it and I have tried everything I could th...
Casual Listener
399 Views
2 replies
0 likes
I was provided an individual premium subscription as part of a Vodafone Australia plan I signed up for 2 years ago. As it was all inclusive I didn't have a monthly fee to pay for Spotify. My plan has recently ended and I am being charged the monthly ...
I was provided an individual premium subscription as part of a Vodafone Australia plan I signed up for 2 years ago. As it was all inclusive I didn't have a monthly fee to pay for Spotify. My p...
Roadie
385 Views
1 replies
0 likes
Hello I'm trying to get premium but it seems like you won't accept my credit card I'm sure that I typed in all of my credit card info correctly
Hello I'm trying to get premium but it seems like you won't accept my credit card I'm sure that I typed in all of my credit card info correctly
Regular
271 Views
1 replies
0 likes
Dear All,I want to subscribe and add people to the premium family pack.My spotify residence address is Singapore and spotify advertises in english to me.When I go to my account however I am still adressed in Dutch in which I setted up my first subscr...
Dear All, I want to subscribe and add people to the premium family pack. My spotify residence address is Singapore and spotify advertises in english to me. When I go to my account however I am s...
Casual Listener
366 Views
2 replies
0 likes
I had already selected the 3 month $0.99 deal, I grabbed my card, but once it checked out it charged me monthly for $9.99 Who can I contact to get help? I can't figure out how to contact anyone for customer service I was going to consider the family ...
I had already selected the 3 month $0.99 deal, I grabbed my card, but once it checked out it charged me monthly for $9.99 Who can I contact to get help? I can't figure out how to contact any...
Casual Listener
557 Views
6 replies
0 likes
Changed the password, logged everybody out, and read the read first thread. So went to sign in using my account, worked on the website but on the app it says I need to sign in through Facebook. I have yet to put a Facebook account on my spotify. Assu...
Changed the password, logged everybody out, and read the read first thread. So went to sign in using my account, worked on the website but on the app it says I need to sign in through Facebook. I hav...
Casual Listener
233 Views
1 replies
0 likes
I just bought Spotify premium and when I got into my account and it's still saying my subscription is free. I got the digital receipt saying I bought premium. Is that normal? How long does premium need for it to be in my account?
I just bought Spotify premium and when I got into my account and it's still saying my subscription is free. I got the digital receipt saying I bought premium. Is that normal? How long does premium ne...
Casual Listener
328 Views
2 replies
0 likes
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. This is what I get when I try to buy premium. I have had 1 week free premium, and I now wanted to buy prem...
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. This is what I get when I try to buy premium. ...
Not applicable
279 Views
1 replies
0 likes
Morning, Trying to upgrade to Family Spotify but this error keeps popping up:Oops! Something went wrong. Please try again later. Please Help! tried clearing the cookies and caches and switching browsers but still no go....
Morning, Trying to upgrade to Family Spotify but this error keeps popping up: Oops! Something went wrong. Please try again later. Please Help! tried clearing the cookies and caches...
Casual Listener
7084 Views
3 replies
0 likes
I went to add a family member to my account and when she clicks the link it says "Sorry! You're alreadya member of this family plan" when I look at my account it says her acccount hasn't been activated.
I went to add a family member to my account and when she clicks the link it says "Sorry! You're alreadya member of this family plan" when I look at my account it says her acccount h...
Newbie
276 Views
1 replies
0 likes
My premium spotify account is connected to a Facebook account I have deleted. I am unable to access it and would like the premium access and playlists moved to a different account.please help me transer over the account as there is NO WAY for me to d...
My premium spotify account is connected to a Facebook account I have deleted. I am unable to access it and would like the premium access and playlists moved to a different account.please help m...
Community Legend
222 Views
1 replies
0 likes
I created an account after the radio station I frequent links their playlists here. Whenever I click on a link it takes me here to a mostly blank page. It shows my user name on the left bottom corner and when I click on that it shows my profile so I ...
I created an account after the radio station I frequent links their playlists here. Whenever I click on a link it takes me here to a mostly blank page. It shows my user name on the left b...
Roadie
175 Views
1 replies
0 likes
A friend of mine wants to take advantage of the introductory trial price for 3 months so I decided to lend my Paypal account with my debit card info linked on it to complete the payment. After 3 months, is Spotify going to charge my card automaticall...
A friend of mine wants to take advantage of the introductory trial price for 3 months so I decided to lend my Paypal account with my debit card info linked on it to complete the payment. After 3 mont...
Casual Listener
388 Views
2 replies
0 likes
I am a premium user with a new cell phone. I forgot my password and Spotify does not recognize the email address my account is under, so I cannot log in. Help?
I am a premium user with a new cell phone. I forgot my password and Spotify does not recognize the email address my account is under, so I cannot log in. Help?
Not applicable
578 Views
1 replies
1 likes
Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but unsuccessfully.I also tried to find how I can contact ...
Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but uns...
Casual Listener
303 Views
2 replies
0 likes
