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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Sporify premium isn't working even though I've set it up through my spark account. Anyone know how to fix this?
Hi, I've been trying to remove a member from spotify family however it is not letting me. Every time I click on the profile it says the page is sleeping? However I can click on the other profiles with no issues? How can I remove this member from the ...
I’m confronting a situation that I’m charged 149$ NTD per month, but I’m still not a premium user (a free edition user). It means that I didn’t get full service on Spotify so far. There's a note on spotify keeps reminding me of "being premium member'...
Hello. I tried to install the premium Spotify but it didn't accept any of my cards for payment (both of them have enough money). What shall I do?
Hi, I just received an email receipt thanking me for signing up with a premium subscription but I never upgraded. The email even includes partial credit card information. I haven't used my free account in months. Someone has upgraded using my email I...
Hello, I'm getting charged for a monthly Premium account which when logging into Spotify doesn't seem to be the account (as the one I have is free). So.... I've tried EVERY email, username, facebook, spell, wish and happy thought I can muster to try ...
Account was created, and my sister was connected to my account to her facebook. I can't exit from her facebook, and enter to my. Everytime when I disconnect from facebook and connecting, connected to her facebook. Account was created without facebook...
Hi everybody: I need to know if my premium account let me get other independent account for other person. I mean, not to add one other device with my account but to create and use other new account with other device, or that service it´s only for pre...
Spotify has been charging me for premium the last couple months. However, I haven't had premium on my account ever. I tried to get it once, but spotify never granted it to me. Why is spotify robbing me of my money?
I have been a Spotify member for many years with no issues what so ever. This month I got an email saying there was an issue with my payment. I have gone online to check my account and it shows I owe a payment for a Family Premium Subscription, but I...
Hey, I used my Facebook account in the past for connecting to my Spotify account. After I deleted my Facebook I opened a new account with my university email address to log in. This email does not exist anymore. I am also not able to read emails in t...
I received a email saying that my adress couldn't be checked so I couldn't be at my family group, but a really live with my brother whose is the main account administrator of de family.
I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried switching off my iPhone. I don't understand why I c...
Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative. Frustrated and disappointed customer
I pay for a family subscription then with our phone plan through spark we got a free subscription how do I use that ? we dont want to make a new account and loose all our music
The email that is on my account I can no longer use, and I was logged out of my account so I can't change it now. I have no way of logging in and I don't want to be paying for premium I'm not using it. Is there anyway I can get the email switched wit...
Me and my sister share an Apple Id account but we have two different spotifys. Currently she has spotify premium and i want to subscribe to it but on my account. When i go to subscriptions in settings it only gives me the choice of renewing her subsc...
I recently joined my Premium Family account, however, I had a personal account beforehand. Is there anything I need to do to make sure I'm not still going to be charged monthly for my personal account? Or do those payments automatically turn off once...