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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1471 Views
  • 0 replies
  • 7 likes
  • Security
  • 1471 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445133 Views
  • 970 replies
  • 108 likes
  • Account
  • 445133 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198698 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198698 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108065 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108065 Views
  • 70 replies
  • 11 likes

Solved!! Late payment

As I was using Spotify today I was notified that there had been a problem with my payment. After re entering my payment details and paying, it said there was a problem and to try again. This happened around 4 to 5 times. I have now realised that the ...

  • Newbie
  • As I was using Spotify today I was notified that there had been a problem with my payment. After re entering my payment details and paying, it said there was a problem and to try again. This happened...
  • Basheradan
  • Casual Listener
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cerrare Facebook pero no quiero perder mi cuenta premium de Spotify

Lo que pasa es que cerrare el facebook, pero la primera vez que logee en Spotify lo hice con Facebook, ahora tengo Spotify Premium pero si cierro la cuenta de Facebook no podre usar Spotify.

  • Newbie
  • Lo que pasa es que cerrare el facebook, pero la primera vez que logee en Spotify lo hice con Facebook, ahora tengo Spotify Premium pero si cierro la cuenta de Facebook no podre usar Spotify.
  • ZullyB
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution se pauso mi spotify premiun familiar y al pagar lo renove y perdi mis invitados

buenas noches se pauso mi spotify premium familiar por un problema en mi tarjeta y al actualizar el pago y efectuarlo lo renove pero perdi mi familia invitada y ya no me deja volver a invitarlos porq me dice q ya pertenen a un spotify premiun

  • Newbie
  • buenas noches se pauso mi spotify premium familiar por un problema en mi tarjeta y al actualizar el pago y efectuarlo lo renove pero perdi mi familia invitada y ya no me deja volver a invitarlos porq...
  • ZullyB
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! someone is charging my credit card for their account

My credit card is being charged without my permission to fund someone's account, I am looking to communicate with someone from Spotify so my payment information can be removed.

  • Newbie
  • My credit card is being charged without my permission to fund someone's account, I am looking to communicate with someone from Spotify so my payment information can be removed.
  • Jacob
  • Community Legend
  • 730 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 730 Views
  • 1 replies
  • 0 likes

Charged credit card, No account

I have 99kr (sweden) taken from my credit card for 5 months.I have no account conected to that credit card P0192AP00F7Afor example.RegardsJohan Danielson

  • Newbie
  • I have 99kr (sweden) taken from my credit card for 5 months. I have no account conected to that credit card   P0192A P00F7A for example. Regards Johan Danielson    
  • Jacob
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Can't remember the email or username for my account

I can't remember which email I have used for Spotify. I have tried all! But it's still not working. However, I am being charged via PayPal. Is there anyway I can recover my email/username from my PayPal account? Thank you.

  • Visitor
  • I can't remember which email I have used for Spotify. I have tried all! But it's still not working. However, I am being charged via PayPal. Is there anyway I can recover my email/username from my Pay...
  • Jacob
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

CANT LOG IN HELP FML

So I can't log in? One day it logged me out and haven't been able to log in since.. And I'm paying for Spotify and this is making Mr so mad.. Says I'm using incorrect password.. I know I'm not though because i use to be able to log onto another accou...

  • Newbie
  • So I can't log in? One day it logged me out and haven't been able to log in since.. And I'm paying for Spotify and this is making Mr so mad.. Says I'm using incorrect password.. I know I'm not though...
  • Jacob
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

CANNOT ADD FAMILY MEMBERS

I subscribed to Spotify Premium while in Brazil. Recently, I moved to Canada, and I kept my subscription. My roomate and I wanted to share spotify through Spotify Family.I changed my subscription to Family, invited him to join the plan, but my accoun...

  • Newbie
  • I subscribed to Spotify Premium while in Brazil. Recently, I moved to Canada, and I kept my subscription. My roomate and I wanted to share spotify through Spotify Family. I changed my subscription t...
  • Jacob
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution URGENTE!!

Hola, tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que viene o me pueden devolver el recibo. gracias

  • Newbie
  • Hola,   tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que vie...
  • JulianA_Bogota
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • Premium
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution No appple subscription but still getting charged

I thought I'd cancelled my subscription a while ago but It seems I'm still being charged. When I attempt to cancel, I'm directed to canceling via iTunes. However when I log into iTunes to manage my subscriptions, there is t one for Spotify. How do I ...

  • Newbie
  • I thought I'd cancelled my subscription a while ago but It seems I'm still being charged. When I attempt to cancel, I'm directed to canceling via iTunes. However when I log into iTunes to manage my s...
  • ZullyB
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted facebook

I deleted my facebook account and cancelled my student discount prior to deleting facebook like instructed to do. I want to restart my spotify subscription but says my student profile is already in use. Will it take time for the process to be complet...

  • Newbie
  • I deleted my facebook account and cancelled my student discount prior to deleting facebook like instructed to do. I want to restart my spotify subscription but says my student profile is already in u...
  • JulianA_Bogota
  • Roadie
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Spotify Family in other countries

I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same country?

  • Visitor
  • I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same cou...
  • Bittencourt
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Premium

Is anyone else being charged for Spotify Premium directly after their trial period has ended and not being able to use it as Premium? I'm getting charged for Premium, but it keeps saying when I log in that my trial period has ended and I need to upgr...

  • Visitor
  • Is anyone else being charged for Spotify Premium directly after their trial period has ended and not being able to use it as Premium? I'm getting charged for Premium, but it keeps saying when I log i...
  • KatesHere
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Some one is useing my accont

I have charge password on Facebook and Spotify and uset Sign out everywhere on my accont. Still this is happening

  • Visitor
  • I have charge password on Facebook and Spotify and uset Sign out everywhere on my accont. Still this is happening
  • user-removed
  • Not applicable
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Payment not working

I am getting frustrated.My premium is about to expire and it will not let me renew with my American Express gift card that has sufficient funds. It has been telling me for a week now that my payment provider must be having a bad day and payment has f...

  • Casual Listener
  • I am getting frustrated. My premium is about to expire and it will not let me renew with my American Express gift card that has sufficient funds. It has been telling me for a week now that my paym...
  • Bittencourt
  • Spotify Star
  • 7513 Views
  • 9 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 7513 Views
  • 9 replies
  • 0 likes

I Paid for Spotify Premium and it still says FREE account

Just 30 minutes ago I paid for Spotify Premium. When I went onto my Spotify, it still says free.

  • Newbie
  • Just 30 minutes ago I paid for Spotify Premium. When I went onto my Spotify, it still says free.
  • KatesHere
  • Community Legend
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con a cuenta familiar

Tengo un familiar que vive en la misma casa intenta registrándose con el código que le doy para estar en mi grupo familiar y le sale un error que no puede verificar que resida en el mismo lugar ,intentamos con email y pagando el encame y sigue salien...

  • Newbie
  • Tengo un familiar que vive en la misma casa intenta registrándose con el código que le doy para estar en mi grupo familiar y le sale un error que no puede verificar que resida en el mismo lugar ,inte...
  • ZullyB
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution still being charged for a premium spotify subscription and i cant access the account....

deletd my facebook account for good... my spotify will not let me log in with the username... im still getting charged and i cant access the account because my facebook doesnt exist anymore and its linked throught that.

  • Newbie
  • deletd my facebook account for good... my spotify will not let me log in with the username... im still getting charged and i cant access the account because my facebook doesnt exist anymore and its l...
  • ZullyB
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family premium

Hi i am not able to get my daugther in to my premium family. I send her an inviterer and she gets IT. But when she puts in all the information, she still dosent get acsepted

  • Newbie
  • Hi i am not able to get my daugther in to my premium family. I send her an inviterer and she gets IT. But when she puts in all the information, she still dosent get acsepted
  • Bittencourt
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Conflicto cuenta familiar - cuenta premium indivudual

Buenos días, Hasta ahora tenía una suscripcion premium individual, hoy me he unido a una suscripción familiar a la que me han invitado. Veo como en mi perfil ya no aparece mi suscripcion premium individual, pero me gustaría asegurarme de que no me va...

  • Casual Listener
  • Buenos días,   Hasta ahora tenía una suscripcion premium individual, hoy me he unido a una suscripción familiar a la que me han invitado. Veo como en mi perfil ya no aparece mi suscripcion pre...
  • Bittencourt
  • Spotify Star
  • 297 Views
  • 3 replies
  • 0 likes
  • 297 Views
  • 3 replies
  • 0 likes