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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286791 Views

529 replies

34 likes

Account
Free
  • 286791 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13607 Views

6 replies

11 likes

Security
  • 13607 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540018 Views

990 replies

114 likes

Account
  • 540018 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129578 Views

74 replies

12 likes

Account
Login
Premium
  • 129578 Views
  • 74 replies
  • 12 likes

Kicking others out of the account

I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has expired, reload the page and try again" I do this a...

Newbie

I signed in on Spotify on someone else's phone and now they keep using it and stuffing it up for me. I've tried doing the log out from all devices but it comes up with an error saying "this form has ...

Maxim

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Login Issues

I have a Individual Premium Account. At present on 30 days introductory offer. Curently I am being frustrated by what appears to be the illogicality of the login process. All I am trying to do is login from my iPhone, my iPad, my iMac amd my MacBook ...

Casual Listener

I have a Individual Premium Account.  At present on 30 days introductory offer.   Curently I am being frustrated by what appears to be the illogicality of the login process.   ...

terryallan

Casual Listener

419 Views

3 replies

0 likes

  • 419 Views
  • 3 replies
  • 0 likes

Can not connect with new phone

Got new phone try to login and say need to connect to Facebook can not get it to connect

Newbie

Got new phone try to login and say need to connect to Facebook can not get it to connect

Taylor

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

cartão clonado.

onde consigo falar com para resolver esse problema que vcoes estão causando???????não existe nenhuma outra forma de contato com o Spotify?????

Newbie

onde consigo falar com para resolver esse problema que vcoes estão causando ??????? não existe nenhuma outra forma de contato com o Spotify?????

Bittencourt

Spotify Star

536 Views

1 replies

0 likes

Premium
  • 536 Views
  • 1 replies
  • 0 likes

Problème pour se obtenir spotify premium avec Bouygues Telecom

Bonjour, Je bénéficie du bonus spotify premium avec bouygues telecom. Cependant lorsque je me connecte mon compte est un compte normal et on me propose de m'abonner au premium alors que c'est compris dans mon forfait !!! Help

Casual Listener

Bonjour,   Je bénéficie du bonus spotify premium avec bouygues telecom. Cependant lorsque je me connecte mon compte est un compte normal et on me propose de m'abonner au premium alors que c'es...

rtotems

Casual Listener

1138 Views

4 replies

0 likes

  • 1138 Views
  • 4 replies
  • 0 likes

Solved!! Changing Payment Issue

I recently got a new credit card and would like to update my account so I can continue my Premium Subscription. I had the Student Subscription until this May 2016 when I graduated and Spotify automatically changed my subscription to the regular Premi...

Casual Listener

I recently got a new credit card and would like to update my account so I can continue my Premium Subscription. I had the Student Subscription until this May 2016 when I graduated and Spotify automat...

user-removed

Not applicable

627 Views

6 replies

1 likes

Account
  • 627 Views
  • 6 replies
  • 1 likes

Charged for full price premium even though I had the student discount

HelloI was charged the $9.99 rate, even though I was on the student plan for months at a time. I only noticed it changed this last month while checking my credit card account. I just signed up for the student plan again, and I was wondering if there ...

Casual Listener

Hello I was charged the $9.99 rate, even though I was on the student plan for months at a time. I only noticed it changed this last month while checking my credit card account. I just signed up for ...

Maxim

Spotify Star

305 Views

3 replies

0 likes

Premium
Subscription
  • 305 Views
  • 3 replies
  • 0 likes

Solved!! Premium account using Sonos: Spotify paused on iOS - account is being used somewhwere else

Hi! Just migrated from Tidal and I cant use Spotify on my iOS device if Im streaming Spotify through Sonos at the same time.Message on Spotify iOS app: "Spotify has been paused because your account is being used somewhere else." Ive tried the "sign o...

Casual Listener

Hi!   Just migrated from Tidal and I cant use Spotify on my iOS device if Im streaming Spotify through Sonos at the same time. Message on Spotify iOS app: "Spotify has been paused because y...

Maxim

Spotify Star

517 Views

5 replies

0 likes

Account
Premium
  • 517 Views
  • 5 replies
  • 0 likes

ACCOUNT DOES NOT EXSIT

My main spotify premium account (charmandorr), suddenly told me that my account does not exist?? I was just using it this morning and in the afternnon i was told that my account does not exist and i cannot log in. I think my account have been hacked?...

Visitor

My main spotify premium account (charmandorr), suddenly told me that my account does not exist?? I was just using it this morning and in the afternnon i was told that my account does not exist and i ...

Maxim

Spotify Star

476 Views

1 replies

0 likes

Account
Login
  • 476 Views
  • 1 replies
  • 0 likes

Solved!! My Premium account does not exist

My Premium (and main) account (nmlss777) does not exist anymore and I don't know why. I was using it yesterday as usually and today it's no longer accessible. An error message popped out on my Mac client, I tried to put my password but it didn't work...

Regular

My Premium (and main) account (nmlss777) does not exist anymore and I don't know why. I was using it yesterday as usually and today it's no longer accessible. An error message popped out on my Mac cl...

user-removed

Not applicable

2464 Views

12 replies

0 likes

Account
Premium
  • 2464 Views
  • 12 replies
  • 0 likes

No longer a student

Hey guys, I'm no longer a student and I'm trying to update my billing information. The only option is trying to verify my student status, and denies my paymet. I just want to go on to regular Premium so I don't lose my playlists! Any help would be ap...

Newbie

Hey guys, I'm no longer a student and I'm trying to update my billing information. The only option is trying to verify my student status, and denies my paymet. I just want to go on to regular Premium...

Maxim

Spotify Star

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

I have pay premium when i have an offer!

I have pay a suscription but I have a offer wich sais that i would have it for 3 months free!!!I have seen all my acounts! One of them is free an the other was premium with an offer!Why did you make me to pay!

Casual Listener

I have pay a suscription but I have a offer wich sais that i would have it for 3 months free!!! I have seen all my acounts! One of them is free an the other was premium with an offer! Why did you m...

Maxim

Spotify Star

317 Views

3 replies

0 likes

  • 317 Views
  • 3 replies
  • 0 likes

I can't get premium account

When i try my free account upgrade to premium , always this thing happening.

Regular

When i try my free account upgrade to premium , always this thing happening.

Jacob

Community Legend

489 Views

7 replies

0 likes

  • 489 Views
  • 7 replies
  • 0 likes

Premium account

My son signed up for the 3 months for 99 cents and now he doesn't know the email account name or password he.wants to cancel how can he do that without this information?

Casual Listener

My son signed up for the 3 months for 99 cents and now he doesn't know the email account name or password he.wants to cancel how can he do that without this information?

kirashi

Community Legend

304 Views

3 replies

0 likes

Account
Login
Other
Premium
  • 304 Views
  • 3 replies
  • 0 likes

Being charged for an unknown account

Hi,I am currently being charged for a premium subscription on an account that I don't know off. I currently use and pay for premium on a different account, and so have only just realised that for the past few months I have been charged double for onl...

Newbie

Hi, I am currently being charged for a premium subscription on an account that I don't know off. I currently use and pay for premium on a different account, and so have only just realised that for t...

TobiasYoung

Composer

2104 Views

1 replies

0 likes

  • 2104 Views
  • 1 replies
  • 0 likes

Country Change

I am trying to change my country but when I click the drop-down menu, there are no other options except USA

Newbie

I am trying to change my country but when I click the drop-down menu, there are no other options except USA

Mirluls

Music Fan

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Solved!! Need Help with Payment

So my debit is linked to my ex's account. How do I cancel it without logging into her account as I don't know her password or log-in. Should I just call my bank or is there a way Spotify can unlink it for me?

Casual Listener

So my debit is linked to my ex's account. How do I cancel it without logging into her account as I don't know her password or log-in. Should I just call my bank or is there a way Spotify can unlink i...

kirashi

Community Legend

491 Views

3 replies

0 likes

Subscription
  • 491 Views
  • 3 replies
  • 0 likes

family plan owner but not premium????

Hello I will explain a little what happens to me is that I am a holder of a premium family plan but all members of the plan have spotify premium except I apparently from my phone does not let me listen to music a la carte only allows me random and I ...

Casual Listener

Hello I will explain a little what happens to me is that I am a holder of a premium family plan but all members of the plan have spotify premium except I apparently from my phone does not let me list...

Bittencourt

Spotify Star

337 Views

3 replies

0 likes

Account
Free
Premium
Subscription
  • 337 Views
  • 3 replies
  • 0 likes

Can people see your iTunes library on Spotify?

In Spotify preferences there's an area that says 'Local Files'. Under 'Show tracks from these sources:', the option iTunes was checked. Does that mean that people can see my iTunes music? Or does that mean that iTunes shows up in my own Spotify? I'm ...

Casual Listener

In Spotify preferences there's an area that says 'Local Files'.  Under 'Show tracks from these sources:', the option iTunes was checked. Does that mean that people can see my iTunes music? Or do...

user-removed

Not applicable

6692 Views

3 replies

0 likes

Security
  • 6692 Views
  • 3 replies
  • 0 likes