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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Maryisonfire12
  • Newbie
  • 394638 Views
  • 941 replies
  • 107 likes
  • Account
  • 394638 Views
  • 941 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170062 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170062 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98660 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98660 Views
  • 68 replies
  • 10 likes

Charged twice per month

Hi good day, I would like to know wy the operation to pay my suscription is charging doble quantity of money?, i have a Familiar suscription and I pay $ 7.5 dollars but sisnce december the sistema make doble charging in my debit card, please help to ...

  • Newbie
  • Hi good day,   I would like to know wy the operation to pay my suscription is charging doble quantity of money?, i have a Familiar suscription and I pay $ 7.5 dollars but sisnce december the s...
  • Bittencourt
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! Charged for student but it said it couldnt confirm?

So I attempted to get my Spotify student premium but it told me it couldn't confirm or whatever, but it still charged my card for it? So do I have it or not? And if not why was I still charged?

  • Casual Listener
  • So I attempted to get my Spotify student premium but it told me it couldn't confirm or whatever, but it still charged my card for it? So do I have it or not? And if not why was I still charged?
  • sarahgoodnight
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Would like a partial refund

I did not realize that my student subscription was coming to an end, and though I've never stopped being a student, I was charged 10.79 instead of the usual 5.39. I've just renewed my student standing, any chance I could be refunded the difference on...

  • Casual Listener
  • I did not realize that my student subscription was coming to an end, and though I've never stopped being a student, I was charged 10.79 instead of the usual 5.39.  I've just renewed my student s...
  • xavier_riv41
  • Casual Listener
  • 270 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 270 Views
  • 2 replies
  • 0 likes

Going to a Family account from my personal account

I changed over to be on my families account. When I go online it says that I have the Family account but when I am on my desktop app and my phone app it says I'm on the free account. I have logged out and back in again, and I have deleted the app and...

  • Casual Listener
  • I changed over to be on my families account. When I go online it says that I have the Family account but when I am on my desktop app and my phone app it says I'm on the free account. I have logged ou...
  • Bittencourt
  • Spotify Star
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

Charged Twice

Spotify has now charged me twice a month for 3 months. I had looked into it when it first happened, and saw posts about how sometimes that happens and that the extra charge would just be credited and not billed the following month. Well, that hasn't ...

  • Newbie
  • Spotify has now charged me twice a month for 3 months. I had looked into it when it first happened, and saw posts about how sometimes that happens and that the extra charge would just be credited and...
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Account hacked, email and password changed

I've always logged on via facebook. Today I noticed that someone else was using my spotify. I checked my account info and they have changed both my email and password. Since any contact forms i'll use will be sent to the hackers email there's not muc...

  • Newbie
  • I've always logged on via facebook. Today I noticed that someone else was using my spotify. I checked my account info and they have changed both my email and password. Since any contact forms i'll us...
  • ErikG
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

se puede escuchar en mas de 1 equipo

Quiero saber si soy premium usuario sí puedo USAR mi Cuenta en mas de 1 Aparato, Lo Que por él intentado y no Funciona.Saben si Alguna forma de Poder Hacerlo AUNQUE Adicional Coste del tenga? Quiero Que se ESCUCHE en mi compu y en mi ipad al Mismo Ti...

  • Newbie
  • Quiero saber si soy premium usuario sí puedo USAR mi Cuenta en mas de 1 Aparato, Lo Que por él intentado y no Funciona. Saben si Alguna forma de Poder Hacerlo AUNQUE Adicional Coste del tenga? Quier...
  • Pepe1960
  • Newbie
  • 337 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 337 Views
  • 2 replies
  • 0 likes

Betalt och ingenting händer!!

Hejsan, jag betalade för att får spotify premium men inget händer och jag har fortfarande kvar gratis variationen.. Vad har jag gjort för fel?

  • Newbie
  • Hejsan, jag betalade för att får spotify premium men inget händer och jag har fortfarande kvar gratis variationen.. Vad har jag gjort för fel?
  • stigskarp
  • Newbie
  • 279 Views
  • 1 replies
  • 1 likes
  • 279 Views
  • 1 replies
  • 1 likes

Change language in account overview

Anyway to change language in account overview. It is quite confusing because I am already used to English language rather than Indonesian language which is my own country. For example, I did not even know the word 'tautan' which means link in English...

  • Newbie
  • Anyway to change language in account overview. It is quite confusing because I am already used to English language rather than Indonesian language which is my own country. For example, I did not even...
  • Maxim
  • Spotify Star
  • 529 Views
  • 1 replies
  • 0 likes
  • Windows
  • 529 Views
  • 1 replies
  • 0 likes

Headspace+Spotify Pay with Paypal?

Hi!I want to upgrade my premium spotify account with de headspace deal. Currently i'm paying monthly with paypal. But when I want to upgrade with the headspace deal I can't choose paypal. There are only creditcard options for payment. Is there a poss...

  • Regular
  • Hi! I want to upgrade my premium spotify account with de headspace deal. Currently i'm paying monthly with paypal. But when I want to upgrade with the headspace deal I can't choose paypal. Th...
  • risc12
  • Casual Listener
  • 703 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Secret playlist

I create a playlist, I leave it secret, but this playlist is collaborative, in my profile it does not appear as public, but if I go in the profile of who is following the playlist it appears as if it was public, I would like to know how to do it She ...

  • Casual Listener
  • I create a playlist, I leave it secret, but this playlist is collaborative, in my profile it does not appear as public, but if I go in the profile of who is following the playlist it appears as if i...
  • Leo
  • Spotify
  • 438 Views
  • 3 replies
  • 0 likes
  • 438 Views
  • 3 replies
  • 0 likes

change payment does´t work?

https://www.spotify.com/se/account/subscription/change-payment/The link work not!

  • Casual Listener
  • https://www.spotify.com/se/account/subscription/change-payment/ The link work not!  
  • lindgren142
  • Casual Listener
  • 190 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 190 Views
  • 4 replies
  • 0 likes

Got Premium but Account still on Free

Hey guys! Spotify Newbie here. Gave up on Apple Music for so many reasons. When I realized its easier to use Spotify, it was a no brainer not to get Spotify Premium. Gave my payment details and Spotify notified me of my receipt for my Premium subscri...

  • Newbie
  • Hey guys! Spotify Newbie here. Gave up on Apple Music for so many reasons. When I realized its easier to use Spotify, it was a no brainer not to get Spotify Premium. Gave my payment details and Spoti...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Is this E-Mail Legit or scam?

Hey my account got hacked recently so i got in contact with the support i hope and they asked for the devices I logged into the last 30 days. I wanted to ask if this address is legit."noreply@salesforce.com im Auftrag von support@spotify.com "

  • Casual Listener
  • Hey my account got hacked recently so i got in contact with the support i hope and they asked for the devices I logged into the last 30 days. I wanted to ask if this address is legit. "noreply@sales...
  • Maxim
  • Spotify Star
  • 3562 Views
  • 7 replies
  • 0 likes
  • 3562 Views
  • 7 replies
  • 0 likes

I am paying for a premium account but when I log in to my account it says I am on SpotifyFree...

Hi, I am paying for a premium account but when I log in to my account it says I am on SpotifyFree... Can someone please advise? Thanks,Zahra

  • Casual Listener
  • Hi,   I am paying for a premium account but when I log in to my account it says I am on SpotifyFree...   Can someone please advise?   Thanks, Zahra  
  • Maxim
  • Spotify Star
  • 331 Views
  • 3 replies
  • 0 likes
  • 331 Views
  • 3 replies
  • 0 likes

Subscription Payment

I want to buy premium and I have money on the app store I want to use. Is there anyway I can use that to pay for the subscription instead of a card?

  • Newbie
  • I want to buy premium and I have money on the app store I want to use. Is there anyway I can use that to pay for the subscription instead of a card?
  • Jacob
  • Community Legend
  • 295 Views
  • 2 replies
  • 1 likes
  • 295 Views
  • 2 replies
  • 1 likes

Solved!! Need a montlhy bill

Hi,I need a monthly bill with :- amount- service sold (premium for family in my case)- VAT code or French SIREN #- full name and address (you have it as I'm premium for family member) How to get this?I need all of those details for reimbursement matt...

  • Regular
  • Hi, I need a monthly bill with : - amount - service sold (premium for family in my case) - VAT code or French SIREN # - full name and address (you have it as I'm premium for family member) &nbs...
  • Gourmetclub
  • Newbie
  • 1093 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 1093 Views
  • 9 replies
  • 0 likes

Solved!! Cannot Search for my account

Hi recently I have been noticing that people are unable to find me on spotify. When they search my full spotify name it says no accounts exist. For someone to follow me I have to follow them first and then they have to go through their followers to f...

  • Regular
  • Hi recently I have been noticing that people are unable to find me on spotify. When they search my full spotify name it says no accounts exist. For someone to follow me I have to follow them first an...
  • Maxim
  • Spotify Star
  • 933 Views
  • 9 replies
  • 0 likes
  • 933 Views
  • 9 replies
  • 0 likes

Porque si ya introduci mi tarjeta. Para premium aún me siguen saliendo anuncios. Y no me deja escog

Porque si ya introduci mi tarjeta para obtener premium aún me siguen saliendo anuncios. Y no me deja escoger la canción

  • Newbie
  • Porque si ya introduci mi tarjeta para obtener premium aún me siguen saliendo anuncios. Y no me deja escoger la canción
  • heckda
  • Regular
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! family account disabled

Hello,In december I updated my creditcard and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switched it back to family account however the account of my wife ...

  • Newbie
  • Hello, In december I updated my creditcard  and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switche...
  • Jordan_Eastman
  • Casual Listener
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes