Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75830 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93208 Views
9 replies
2 likes
My girlfriend called spotify to get her premium account changed from premium to family, they then talked her through sending me an invite to my currently free account. But I cannot see any email, I cannot see any options on my account.... Lots of peo...
My girlfriend called spotify to get her premium account changed from premium to family, they then talked her through sending me an invite to my currently free account. But I cannot see...
Spotify Legend
460 Views
1 replies
0 likes
Also, meine Frage ist:Ich hatte vor 3-4Monaten mal mit Paypal Premium gekauft, jedoch will ich bald wieder mit Paysafe bezahlen.Es wird mit Paysafe kein Abonnement abgeschlossen, wird aber später automatisch mit mein paypal account weiter gemacht, al...
Also, meine Frage ist: Ich hatte vor 3-4Monaten mal mit Paypal Premium gekauft, jedoch will ich bald wieder mit Paysafe bezahlen. Es wird mit Paysafe kein Abonnement abgeschlossen, wird aber später...
Regular
483 Views
5 replies
0 likes
I am really tired of clicking next song only to hear another song with strong religious lyrics. If I was a religious fanatic, I would love spotify, however atm I feel as if spotify is trying to brainwash me with seriously sh#tty religious crap.. So l...
I am really tired of clicking next song only to hear another song with strong religious lyrics. If I was a religious fanatic, I would love spotify, however atm I feel as if spotify is trying to brain...
Newbie
979 Views
7 replies
2 likes
Spotify Legend
240 Views
1 replies
0 likes
ESTIMADOS TENGO UNA DUDA, YO TENIA SPOTIFY PREMIUN Y HACE COMO DOS MESES CANCELO LA SUSCRIPCION PREMIUN, LUEGO EL MES PASADO NUEVAMENTE CONTRATE EL PLAN PERO ESTA VEZ FUE EL FAMILIAR Y ESTE MES ME LLEGARON DOS COBROS DE LA TARJETA UNO POR EL MONTO DE...
ESTIMADOS TENGO UNA DUDA, YO TENIA SPOTIFY PREMIUN Y HACE COMO DOS MESES CANCELO LA SUSCRIPCION PREMIUN, LUEGO EL MES PASADO NUEVAMENTE CONTRATE EL PLAN PERO ESTA VEZ FUE EL FAMILIAR Y ESTE MES ME LL...
Spotify Legend
424 Views
1 replies
0 likes
When i try to update my payment informations. I try my all cards... Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kullan.
When i try to update my payment informations. I try my all cards... Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene ...
Spotify Legend
298 Views
1 replies
0 likes
Hello everyone, I seem to have run into a problem. I set up my account in NZ and then moved to the USA for a while now I am back and paying for spodify through my Spark Mobile account as part of their $30 Spodify data bundle. Unfortunatly my spodify ...
Hello everyone, I seem to have run into a problem. I set up my account in NZ and then moved to the USA for a while now I am back and paying for spodify through my Spark Mobile account as par...
Spotify Legend
353 Views
1 replies
0 likes
ENGI tried to be premium but I don't get a confirm message.I'm living in Turkey.I tried a few times and now : TRPremium olmayı denedim kart bilgileri girdikten sonra gelen ekranda kod geleceği yazdı fakat kod gelmedi.Bir kaç kez denedikten sonra aşağ...
ENG I tried to be premium but I don't get a confirm message.I'm living in Turkey.I tried a few times and now : TR Premium olmayı denedim kart bilgileri girdikten sonra gelen ekranda ...
Spotify Legend
946 Views
1 replies
0 likes
Hola, se me estan haciendo cobros dobles de spotify a mi tarjeta.Uno con esta descripcion:Spotify P019220FB7Y el segundo con la siguiente:ADYEN+SPOTIFY Por favor ayudeneme a verificar esto y en su caso hacerme las devoluciones correspondientes. salud...
Hola, se me estan haciendo cobros dobles de spotify a mi tarjeta. Uno con esta descripcion: Spotify P019220FB7 Y el segundo con la siguiente: ADYEN+SPOTIFY Por favor ayudeneme a verifica...
Spotify Legend
266 Views
1 replies
0 likes
It looks like the option to listen to personalized playlists has been removed, and the search feature greatly gelded. I'm a free user, so that might be part of it, but I was a free user before this. Do we know if the playlists have been deleted, or i...
It looks like the option to listen to personalized playlists has been removed, and the search feature greatly gelded. I'm a free user, so that might be part of it, but I was a free user before this. ...
Regular
501 Views
4 replies
0 likes
Tenía una cuenta de Spotify en España y me he mudado a Brasil tran cancelar mi cuenta en España. Ahora me seguis cobrando 9'95 euros cada mes y no puedo ni siquiera usar Spotify porque mi cuenta es brasileña ahora. Porfavor solucionenlo rapido, lleva...
Tenía una cuenta de Spotify en España y me he mudado a Brasil tran cancelar mi cuenta en España. Ahora me seguis cobrando 9'95 euros cada mes y no puedo ni siquiera usar Spotify porque mi cuenta es b...
Roadie
337 Views
1 replies
0 likes
If i cancel my subscription to spotify premium so i dont get charged each month, will i keep the premium until the month is over or does premium get removed from me (sorry for any spelling mistakes)
If i cancel my subscription to spotify premium so i dont get charged each month, will i keep the premium until the month is over or does premium get removed from me (sorry for any spelling mistakes)
Community Legend
558 Views
3 replies
0 likes
I'm trying to change my payment details for Spotify premium. I'm getting charged 9.99 (like I should be) but when I try to update, it acts as though I'm trying to sign up for a student subscription and asks for my student information, which I don't h...
I'm trying to change my payment details for Spotify premium. I'm getting charged 9.99 (like I should be) but when I try to update, it acts as though I'm trying to sign up for a student subscription a...
Casual Listener
467 Views
2 replies
0 likes
I have had an virus intrusion on my account. How do I make it clean again? I have changed password but my account is filled with things I have not created.
I have had an virus intrusion on my account. How do I make it clean again? I have changed password but my account is filled with things I have not created.
Casual Listener
470 Views
2 replies
0 likes
Hola, la cuenta de mi ex novio está asociada a una tarjeta de crédito mía. Como hago para dar de baja su suscripción de mi tarjeta
Hola, la cuenta de mi ex novio está asociada a una tarjeta de crédito mía. Como hago para dar de baja su suscripción de mi tarjeta
Newbie
86296 Views
3 replies
1 likes
Someone used my spotify account and created private playlist for me out of my control. Can I get information about that from Spotify ?
Someone used my spotify account and created private playlist for me out of my control. Can I get information about that from Spotify ?
Spotify Star
372 Views
1 replies
0 likes
So, I don't have facebook, but my husband does, and so I don't know how, but his facebook account linked to my spotify, and so now I have his name as the profile name, instead of my username. And so we got on his facebook account and unlinked Spotify...
So, I don't have facebook, but my husband does, and so I don't know how, but his facebook account linked to my spotify, and so now I have his name as the profile name, instead of my username. And so ...
Regular
793 Views
6 replies
0 likes
Hello!I just had a payment issue..My fault!I unsuscribed my Family Premium (my mistake) and then i tried to re-subscribe the same family premium, but i clicked on a normal Premium account.Right now Spotify charged me 0.01€ but my account page only te...
Hello! I just had a payment issue..My fault! I unsuscribed my Family Premium (my mistake) and then i tried to re-subscribe the same family premium, but i clicked on a normal Premium account. Right...
Roadie
272 Views
1 replies
0 likes
Why is not there a student discount for students in Sweden? Should not spotify help students in the country where they started? and why they can help students in the US, and not in sweden or world wide? (if you did not know students in the US have a ...
Why is not there a student discount for students in Sweden? Should not spotify help students in the country where they started? and why they can help students in the US, and not in sweden or world wi...
Community Legend
1083 Views
1 replies
1 likes
i got charged for a premium account but i never received the features, please help
i got charged for a premium account but i never received the features, please help
Roadie
437 Views
3 replies
0 likes
