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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1633 Views
  • 0 replies
  • 7 likes
  • Security
  • 1633 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446165 Views
  • 970 replies
  • 108 likes
  • Account
  • 446165 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199149 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199149 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108387 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108387 Views
  • 72 replies
  • 11 likes

Spotify remove my accout

Hello everyone! Spotify removes my account. Please help me to bring back my account thank you!

  • Visitor
  • Hello everyone! Spotify removes my account. Please help me to bring back my account thank you!  
  • Jose_M
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Free
  • 221 Views
  • 1 replies
  • 0 likes

Change bank account

Would like to change the bank account details for my current subscription keeping the content I already have.Can’t find contact details to do so.Thanks PlanFree/PremiumCountryDifferent countries Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 201...

  • Visitor
  • Would like to change the bank account details for my current subscription keeping the content I already have. Can’t find contact details to do so. Thanks  Plan Free/Premium Country Differe...
  • Jose_M
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de suscripción de Premium a Family

Hola! He leído las clausulas de la web al respecto pero no me ha quedado claro. Actualmente tengo contratado el Premium y quiero hacerme el Spotify Family. La cuestión es que he pagado el día 17 de oct. el Premium y no me gustaría esperar hasta el 16...

  • Casual Listener
  • Hola! He leído las clausulas de la web al respecto pero no me ha quedado claro. Actualmente tengo contratado el Premium y quiero hacerme el Spotify Family. La cuestión es que he pagado el día 17 de o...
  • Alex
  • Spotify Legend
  • 9856 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 9856 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into spotify after deleting facebook.

PlanPremiumCountry NorwayDeviceComputerOperating SystemWindows 10)My Question or Issue I've recently deleted my facebook. This seems to be stopping me from accessing my spotify premium account.I have tried resetting my passord, and all username and p...

  • Newbie
  • Plan Premium Country  Norway Device Computer Operating System Windows 10) My Question or Issue  I've recently deleted my facebook. This seems to be stopping me from accessing my sp...
  • Alex
  • Spotify Legend
  • 24631 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 24631 Views
  • 6 replies
  • 0 likes

Kids profile

Hi, i am wondering if there is way to have a separate kids profile on my account where by I can activate for when I play music for my children. As currently since I use the my account to play kids music I keep getting suggestions along this music str...

  • Visitor
  • Hi,  i am wondering if there is way to have a separate  kids profile on my account where by I can activate for when I play music for my children.  As currently since I use the my acc...
  • AdamDamon
  • Spotify Star
  • 1577 Views
  • 1 replies
  • 0 likes
  • 1577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se hicieron dos cargos a mi tarjeta y no me autorizo pagar premium estudiante

iPhone 11 Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y se hicieron dos cargos cada uno de $20 pesos no me autorizo y ...

  • Visitor
  • iPhone 11  Mexico Premium Estudiante Hola qué tal ayer cambie de cuenta en Spotify a cuenta Premium estúdiate y hice un cargo con una tarjeta que había usado anteriormente no me autorizo y ...
  • Lyubka
  • Moderator
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop keeps adding the same random song to all listening activity

Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listening to - my library, podcasts or as this morning an album. This mornin...

  • Newbie
  • Premium UK Macbook Air M1 - I don't get this on the desktop on the Mac Mini   I keep getting the same unusual Queen tune popping into my play queue. It doesn't matter what I'm listen...
  • Lyubka
  • Moderator
  • 203 Views
  • 1 replies
  • 0 likes
  • Premium
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Cannot find my profile in Spotify for Artists

PlanPremiumCountryUK My Question or Issue Setting up Spotify for Artists seems rather confusing, I have setup my Distrokid account and uploaded a rudimentary track but set it for release next May as I'm not read to properly release yet. I cannot find...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue   Setting up Spotify for Artists seems rather confusing, I have setup my Distrokid account and uploaded a rudimentary track but set it ...
  • medicineman25
  • Casual Listener
  • 1250 Views
  • 1 replies
  • 0 likes
  • Account
  • 1250 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Record Label Verification Problem

PlanFreeCountrySpainDevice(PC)Operating System(Windows 10) My Question or IssueRegards.We are SRC Music, a Spanish and international record label. We have requested numerous times the verification of the type "Label" in the form enabled for it. We ha...

  • Visitor
  • Plan Free Country Spain Device (PC) Operating System (Windows 10)   My Question or Issue Regards. We are SRC Music, a Spanish and international record label. We have requested...
  • Eni
  • Moderator
  • 1572 Views
  • 3 replies
  • 0 likes
  • Account
  • 1572 Views
  • 3 replies
  • 0 likes

Deceased Peron's Account

Hi,I hope I put this in the right place. My friend recently passed away and I was wondering if Spotify deletes the accounts of people who die. His Facebook page has already been converted to a remembering page. We had awesome times listening to Spoti...

  • Casual Listener
  • Hi, I hope I put this in the right place. My friend recently passed away and I was wondering if Spotify deletes the accounts of people who die. His Facebook page has already been converted to a reme...
  • me4tanz
  • Visitor
  • 5258 Views
  • 9 replies
  • 2 likes
  • Account
  • 5258 Views
  • 9 replies
  • 2 likes

Superuser Contribution Debito automatico

PlanPremium duoCountryArgentina Hola tengo el plan duo por $ 389 y me debitaron de la cuenta $ 676.86 necesito que me reintegren o que me lo descuenten de la factura del mes de diciembre.

  • Newbie
  • Plan Premium duo Country Argentina   Hola tengo el plan duo por $ 389 y me debitaron de la cuenta $ 676.86 necesito que me reintegren o que me lo descuenten de la factura del mes de diciemb...
  • Alex
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
  • 297 Views
  • 1 replies
  • 0 likes

Country not updating after changing payment method

PlanPremiumCountryGermany Hi,I recently moved to Germany and wanted to get a Duo plan with my SO. Unfortunately, after switching to Duo, updating my payment method to my German credit card and waiting for the next billing period, the country is still...

  • Casual Listener
  • Plan Premium Country Germany   Hi, I recently moved to Germany and wanted to get a Duo plan with my SO. Unfortunately, after switching to Duo, updating my payment method to my German credi...
  • Luan
  • Spotify Star
  • 437 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 437 Views
  • 3 replies
  • 0 likes

Finding the email address the other user on my account used to sign up

I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used? All I can see if their name and an option to remov...

  • Visitor
  • I have a premium duo account and the other person does not remember what email address they used to sign up and join my plan. Is there a way for me to see what email address the user on my plan used?...
  • Maxim
  • Spotify Star
  • 1383 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1383 Views
  • 1 replies
  • 0 likes

Is French Family account with Lithuanian card ok ?

PlanPremium FamilyCountryFranceCard Lithuanian I have a quick question.I have Spotify family since severals years and today I received my new credit card from a crypto bank (plutus). So I changed my billing localization to lithuania on my account bec...

  • Casual Listener
  • Plan Premium Family Country France Card  Lithuanian   I have a quick question. I have Spotify family since severals years and today I received my new credit card from a crypto bank ...
  • Maxim
  • Spotify Star
  • 406 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 406 Views
  • 1 replies
  • 1 likes

Payment update problem

Hello,I cant update my payment because my new card doesnt match the country. Before I was in Maldives and had Maldivian card. Now I have UK card and I am in Slovenija (in few days in Indonesia). I cant change the country because it is blurred and can...

  • Casual Listener
  • Hello, I cant update my payment because my new card doesnt match the country. Before I was in Maldives and had Maldivian card. Now I have UK card and I am in Slovenija (in few days in Indonesia). I ...
  • Maxim
  • Spotify Star
  • 309 Views
  • 3 replies
  • 0 likes
  • Account
  • 309 Views
  • 3 replies
  • 0 likes

Cannot change my payment method

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I'm in a process of changing my credit card. I therefore have to change my credit card number in the payment opti...

  • Visitor
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I'm in a process of c...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Troubling changing payment method/country

PlanPremiumCountryCurrently US, trying to change to UK My Question or IssueI've browsed the other related questions but still am having the same issue.My premium account is currently registered in the USA although I currently live in the UK (have a U...

  • Newbie
  • Plan Premium Country Currently US, trying to change to UK   My Question or Issue I've browsed the other related questions but still am having the same issue. My premium account is current...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 222 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login with correct credentials, account data possibly erased

PlanFreeCountryUnited StatesDeviceiPhone 5s, Laptop, Xbox one, web appOperating SystemWindows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or IssueListening to music earlier this morning, song suddenly cuts out and when I check Spotify I'm logge...

  • Casual Listener
  • Plan Free Country United States Device iPhone 5s, Laptop, Xbox one, web app Operating System Windows 10 (Laptop) Xbox OS (Windows 8-esque) My Question or Issue Listening t...
  • AlejaR
  • Moderator
  • 2432 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 2432 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family Plan Billing Twice

PlanPremiumCountryCanadaDeviceMultiple - Windows 10 PCs, Android PhonesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife and I are on a Family plan and recently discovered that we are being billed twice on two differ...

  • Casual Listener
  • Plan Premium Country Canada Device Multiple - Windows 10 PCs, Android Phones Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My wife and I are on a...
  • Alex
  • Spotify Legend
  • 462 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 462 Views
  • 1 replies
  • 0 likes

How Do These People Follow So Many Users

PlanFree/PremiumCountryU.S.A.DeviceLaptopOperating SystemWindows 10 My Question or IssueI've seen multiple profiles of users on Spotify who have followed hundreds of thousands of other users. Linked below are just a few. https://open.spotify.com/user...

  • Casual Listener
  • Plan Free/Premium Country U.S.A. Device Laptop Operating System Windows 10   My Question or Issue I've seen multiple profiles of users on Spotify who have followed hundreds of thousand...
  • Maxim
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes