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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287739 Views

529 replies

34 likes

Account
Free
  • 287739 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13636 Views

6 replies

11 likes

Security
  • 13636 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540452 Views

990 replies

114 likes

Account
  • 540452 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129614 Views

74 replies

12 likes

Account
Login
Premium
  • 129614 Views
  • 74 replies
  • 12 likes

Spotify Email issues

I need the email associated with my account made through Facebook to be an actual email and not a phone number. when i go to change my settings via Facebook everything is correct but when i check my Spotify account the email is my phone number. i hav...

Newbie

I need the email associated with my account made through Facebook to be an actual email and not a phone number. when i go to change my settings via Facebook everything is correct but when i check my ...

osornios

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Unable to accept premium family invitation

My son just set up a premium family plan and sent me an invitation, but I am not able to subscribe even after filling out the forms. What do I do?

Newbie

My son just set up a premium family plan and sent me an invitation, but I am not able to subscribe even after filling out the forms. What do I do?

osornios

Spotify Star

248 Views

1 replies

0 likes

  • 248 Views
  • 1 replies
  • 0 likes

Student subscription

I currently have a student subsription if i go into my details on my account however i am still being charged £9.99 every month. I've looked back and ive been charged the normal subscription amount for nearly a year now when my accoutn details still ...

Newbie

I currently have a student subsription if i go into my details on my account however i am still being charged £9.99 every month. I've looked back and ive been charged the normal subscription amount f...

TobiasYoung

Composer

245 Views

2 replies

0 likes

  • 245 Views
  • 2 replies
  • 0 likes

Premium Family Diferente Country hasta nueva renovacion

Buenas noches, pase mi cuenta de Premium a Premium Family, y asi mismo modifique el metodo de pago a una tarjeta de Canada que es donde me encuentro y donde esta el resto de mi familia con quien quiero compartir la cuenta, pero como anteriormente ten...

Newbie

Buenas noches, pase mi cuenta de Premium a Premium Family, y asi mismo modifique el metodo de pago a una tarjeta de Canada que es donde me encuentro y donde esta el resto de mi familia con quien quie...

osornios

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

paying problem

I was considered the Premium plan for students, I put in my card number and security code already, but I did not complete the process to checkout. however, Spotify still withdrew $5 from my account. I really need an explanation. And I don't know will...

Newbie

I was considered the Premium plan for students, I put in my card number and security code already, but I did not complete the process to checkout. however, Spotify still withdrew $5 from my account. ...

osornios

Spotify Star

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

On PC and via Sonos

Hi folks, I have a premium family account with 5 users (2 active). I have spotify added as a plugin to my Sonos system which works great. It uses my account details. If I am at work listening to spotify and the wife or kids start the sonos system / p...

Casual Listener

Hi folks,   I have a premium family account with 5 users (2 active). I have spotify added as a plugin to my Sonos system which works great. It uses my account details.   If I am at work...

msfl

Casual Listener

223 Views

2 replies

0 likes

Account
  • 223 Views
  • 2 replies
  • 0 likes

Multiple Devices

Help

Casual Listener

Help

JasonSHelp

Casual Listener

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Payment declined due to card provider

Ive had this problem before but it was later resolved after contacting with the Spotify team. This problem came again to me when CIMB Bank (im a Malaysian user) gave its users brand new cards and discarded our old ones due to security updates. It was...

Casual Listener

Ive had this problem before but it was later resolved after contacting with the Spotify team. This problem came again to me when CIMB Bank (im a Malaysian user) gave its users brand new cards and dis...

aaronbuda98

Casual Listener

546 Views

2 replies

0 likes

Account
Other
Premium
Subscription
  • 546 Views
  • 2 replies
  • 0 likes

Problema con mi cuenta premium

¿Por que sigo teniendo mi cuenta gratis, si ya realice mi pago? Ya cerré sesión en todos los dispositivos en donde esta activa y volví a iniciar sesión y sigo sin obtener mi cuenta premium, ya han transcurrido 4 días en los cuales no cuento con el se...

Newbie

¿Por que sigo teniendo mi cuenta gratis, si ya realice mi pago? Ya cerré sesión en todos los dispositivos en donde esta activa y volví a iniciar sesión y sigo sin obtener mi cuenta premium, ya han tr...

osornios

Spotify Star

182 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Being forced to use shuffle when premium is not on.

When my premium time runs out, the app does not allow me to select specific songs. Instead, it forces me to "shuffle play" if I want to listen to music.I did not have to do this before I signed up for premium, and am left feeling like a victim of a m...

Newbie

When my premium time runs out, the app does not allow me to select specific songs. Instead, it forces me to "shuffle play" if I want to listen to music. I did not have to do this before I signed u...

osornios

Spotify Star

800 Views

1 replies

0 likes

Account
Free
Premium
Subscription
Unlimited
  • 800 Views
  • 1 replies
  • 0 likes

Charge Twice Different Amounts Per Month

I am being charged twice for spotify montly. I have looking into my account & I am supposedly being charged 9.99 for premium - This is not correct I am being charged 9.99 & 13.80 for I have no idea. Please find an answer. NOW!

Newbie

I am being charged twice for spotify montly.  I have looking into my account & I am supposedly being charged 9.99 for premium -  This is not correct I am being charged 9.99 & 13.8...

osornios

Spotify Star

201 Views

1 replies

0 likes

Account
  • 201 Views
  • 1 replies
  • 0 likes

Need to cancel .

I can't cancle my spotify it says I have the free premium but I'm being charged , I already checked if Inlogged in with a different email address and I didnt , not that I remember . Please help .

Visitor

I can't cancle my spotify it says I have the free premium but I'm being charged , I already checked if Inlogged in with a different email address and I didnt , not that I remember . Please help .

osornios

Spotify Star

169 Views

1 replies

0 likes

  • 169 Views
  • 1 replies
  • 0 likes

Pago por Premium, y sigo teniendo el servicio Gratis

Realizé una recarga por tarjeta de regalo, me llegó el recibo por correo pero en internet no aparece

Newbie

Realizé una recarga por tarjeta de regalo, me llegó el recibo por correo pero en internet no aparece

osornios

Spotify Star

190 Views

1 replies

0 likes

Login
  • 190 Views
  • 1 replies
  • 0 likes

I've been overpaying for Spotify Premium.

I've been paying $9.99 for 3 months for spotify premium, and when I went to unsubscribe because that's a lot for me to pay each month, I see a student option. I didn't see it when I signed up before and I want to be reimbursed. Any help or a number t...

Newbie

I've been paying $9.99 for 3 months for spotify premium, and when I went to unsubscribe because that's a lot for me to pay each month, I see a student option. I didn't see it when I signed up before ...

osornios

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

SPOTIFY charged me double service

Can You help me to know how to solve this issue ? The total ammount for the premiun account was charged twice in my debit card I imagine this has happened before but this is the first time I notice it I will appreciate your help BR

Newbie

Can You help me to know how to solve this issue ?   The total ammount for the premiun account was charged twice in my debit card     I imagine this has happened before but this is...

osornios

Spotify Star

183 Views

1 replies

0 likes

Account
Subscription
  • 183 Views
  • 1 replies
  • 0 likes

Solved!! family member invite

hi, i have a premium account which i just upgraded to to family subscription. i sent an invite to my 9 year old son by email. When he accepts the invite it takes him to a page where it ask him to sign up to spotify to be able to accept my invite. whe...

Newbie

hi, i have a premium account which i just upgraded to to family subscription. i sent an invite to my 9 year old son by email. When he accepts the invite it takes him to a page where it ask him to sig...

osornios

Spotify Star

701 Views

4 replies

0 likes

Account
  • 701 Views
  • 4 replies
  • 0 likes

error con vencimiento de tarjeta

hola me comunique con Visa y me dijieron que de la empresa spotify tiene que cambiar el vencimiento de la tarjeta por que no me pasa el pago. Help.

Newbie

hola me comunique con Visa y me dijieron que de la empresa spotify tiene que cambiar el vencimiento de la tarjeta por que no me pasa el pago. Help.

osornios

Spotify Star

730 Views

3 replies

1 likes

Premium
Subscription
  • 730 Views
  • 3 replies
  • 1 likes

How to change language

I get Spanish even do everything Else is swedish. How do I change to english?

Casual Listener

I get Spanish even do everything Else is swedish. How do I change to english?<br>

DimitrisGalano

Newbie

17170 Views

4 replies

0 likes

Login
  • 17170 Views
  • 4 replies
  • 0 likes

how to remove a device from "Connect to a device"

Recently I was visiting with friends, I connected to their wifi and played some music from spotify via a wifi connected speaker that is in their living room. Now at home I still see "living Room at Spotify Connect" in mu Devices list. How do I remove...

Newbie

Recently I was visiting with friends, I connected to their wifi and played some music from spotify via a wifi connected speaker that is in their living room. Now at home I still see "living Room at S...

Bittencourt

Spotify Star

1070 Views

1 replies

0 likes

  • 1070 Views
  • 1 replies
  • 0 likes