Superuser Contribution Address Issue with Family Plan

Hi, Having some difficulty with the family plan I set up.Got an email saying one of my members has the wrong address entered on the family plan and that they will be removed in a couple days if the address is not fixed. Their Spotify account is Faceb...

• dtjohnston
• Newbie
• Hi,   Having some difficulty with the family plan I set up. Got an email saying one of my members has the wrong address entered on the family plan and that they will be removed in a couple da...
• 2017-01-25 2:35:09 AM
• 2017-01-26 6:54:12 PM
• MonicaM_Bogota
• Roadie
• 285 Views
• 1 replies
• 0 likes

Already have Premium but want to use student discount

I already have premium, but I'd like to use my college student discount. How can I do this?

• zcasazza19
• Newbie
• I already have premium, but I'd like to use my college student discount. How can I do this?
• 2017-01-26 6:35:47 PM
• 2017-01-26 6:40:53 PM
• Maxim
• Spotify Star
• 124 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Daily Mix

I accidentally permanently deleted one of my favorite bands from "Your Daily Mix." How can I undo this? Thanks

• edcerier
• Casual Listener
• I accidentally permanently deleted one of my favorite bands from "Your Daily Mix." How can I undo this? Thanks
• 2017-01-26 4:49:41 PM
• 2017-01-26 6:25:48 PM
• edcerier
• Casual Listener
• 134 Views
• 2 replies
• 0 likes

Unwanted account payments

My dad has an account that he is not aware of where he had unwanted bank transfers the last two months with reference P018F13EAD Can you please help us out to delete the account and payments Thanks for your help Cheers

• Soulmotion_Dj
• Casual Listener
• My dad has an account that he is not aware of where he had unwanted bank transfers the last two months with reference P018F13EAD   Can you please help us out to delete the account and pay...
• 2017-01-26 1:08:04 PM
• 2017-01-26 5:43:36 PM
• Soulmotion_Dj
• Casual Listener
• 212 Views
• 2 replies
• 0 likes
• Account

Sending payment information

You guy's canceled my subscription due to having taking over my spotify. As the email states you demanded a screen shot of my latest payment here's a picture of my payment and the email you've sent me plz get back to me with info on what's going on t...

• mathieutessier6
• Regular
• You guy's canceled my subscription due to having taking over my spotify. As the email states you demanded a screen shot of my latest payment here's a picture of my payment and the email you've sent m...
• 2017-01-26 4:24:18 PM
• 2017-01-26 5:31:48 PM
• mathieutessier6
• Regular
• 132 Views
• 2 replies
• 0 likes
• Other

Problem with payment

I got an email a few weeks ago saying payment hadn't worked and not to worry they would try again in a few days. Money is in the account so I don't know why it's failed. I just keep getting emails saying they will cancel my subcription. That day is n...

• prentaghast
• Casual Listener
• I got an email a few weeks ago saying payment hadn't worked and not to worry they would try again in a few days. Money is in the account so I don't know why it's failed. I just keep getting emails sa...
• 2017-01-26 1:19:44 PM
• 2017-01-26 5:04:56 PM
• prentaghast
• Casual Listener
• 264 Views
• 6 replies
• 0 likes

I am paying for Spotify Premium twice

Hello, I am paying for Spotify Premium twice. Once per Paypal and again per my cellphone provider Drei Austria. I had the account before i switched the payment over to my cellphone provider because I get free bandwith with it. Half a year later, exac...

• PetitRhino
• Casual Listener
• Hello,  I am paying for Spotify Premium twice.  Once per Paypal and again per my cellphone provider Drei Austria.  I had the account before i switched the payment over to my cel...
• 2017-01-26 4:53:52 PM
• 2017-01-26 5:03:32 PM
• PetitRhino
• Casual Listener
• 189 Views
• 2 replies
• 0 likes
• Premium
  Subscription

Payment receipt

• mathieutessier6
• Regular
• 2017-01-26 3:34:37 PM
• 2017-01-26 4:15:49 PM
• Maxim
• Spotify Star
• 146 Views
• 1 replies
• 0 likes
• Other

Premium status not showing on account

Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the account that i have had for over a year. I only use 1 em...

• user-removed
• Visitor
• Hi. Ive recently got a new phone due to my other phone being smashed and i logged onto my spotify and it wasnt premium and none of my music was there even though i was charged yesterday for the accou...
• 2017-01-26 3:08:32 AM
• 2017-01-26 3:20:31 PM
• Maxim
• Spotify Star
• 187 Views
• 1 replies
• 0 likes

Superuser Contribution I need to speak with someone

Hello,I'm being charged monthly and my subscription still says FREE. I've upgraded to premium and every time I log into my account it has a different date that I will be charged and it's always weeks later. So you charge my account and I still have a...

• jmdvs87
• Casual Listener
• Hello, I'm being charged monthly and my subscription still says FREE. I've upgraded to premium and every time I log into my account it has a different date that I will be charged and it's always wee...
• 2017-01-24 3:14:35 PM
• 2017-01-26 2:24:22 PM
• drjmhoward
• Newbie
• 348 Views
• 5 replies
• 0 likes

Having trouble sharing my playlists

I have a premium account and have several playlists that my frineds want to follow. The problem is when they search for my username it can't be found. It doesn't even show up when I enter it in the search area. I can see their account and follow, but...

• PESHsoftball
• Newbie
• I have a premium account and have several playlists that my frineds want to follow.  The problem is when they search for my username it can't be found.   It doesn't even show up when I...
• 2017-01-25 5:45:06 PM
• 2017-01-26 1:07:37 PM
• itu_
• Community Legend
• 144 Views
• 1 replies
• 0 likes
• Account

Delete someone off my account!

Alright I am sick and tired of this person taking over my account I need yoy guys to delete him because I've ttied everything you've told me to try and it's not working at all he's still able to get on get rid of this persone for me! Plz

• mathieutessier6
• Regular
• Alright I am sick and tired of this person taking over my account I need yoy guys to delete him because I've ttied everything you've told me to try and it's not working at all he's still able to get ...
• 2017-01-25 11:22:44 PM
• 2017-01-26 12:56:04 PM
• itu_
• Community Legend
• 6431 Views
• 1 replies
• 0 likes
• Other

Premium doesn't work

This morning i purchased a premium account but i'm still a free account, payment was approved so anyone?

• Lennartvandijk1
• Newbie
• This morning i purchased a premium account but i'm still a free account, payment was approved so anyone?
• 2017-01-26 12:14:39 PM
• 2017-01-26 12:44:26 PM
• ErikG
• Roadie
• 129 Views
• 1 replies
• 0 likes

Account

Jag loggade in på ett gammalt konto av misstag.Det konto jag ska använda heter ssmeck.Hur gör jag för att byta till det rätta?

• Ssmeck
• Casual Listener
• Jag loggade in på ett gammalt konto av misstag. Det konto jag ska använda heter ssmeck. Hur gör jag för att byta till det rätta?
• 2017-01-26 11:17:45 AM
• 2017-01-26 11:20:51 AM
• Ssmeck
• Casual Listener
• 122 Views
• 1 replies
• 0 likes
• Account