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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1507 Views
  • 0 replies
  • 7 likes
  • Security
  • 1507 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445436 Views
  • 970 replies
  • 108 likes
  • Account
  • 445436 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198817 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198817 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108115 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108115 Views
  • 70 replies
  • 11 likes

Student Account to Family Account

Hello. I'm a current Spotify subscribed with a student account. I'd like to upgrade my account into a Family account so that my wife, son and two daughters (all of which have their own FREE individual account) can benefit with Premium features. My qu...

  • Newbie
  • Hello.  I'm a current Spotify subscribed with a student account.  I'd like to upgrade my account into a Family account so that my wife, son and two daughters (all of which have their own FR...
  • Bittencourt
  • Spotify Star
  • 7213 Views
  • 1 replies
  • 0 likes
  • 7213 Views
  • 1 replies
  • 0 likes

Solved!! Address match error

Hello, I have just changed to the Family Plan and invited 2 family members. When these family members want to accept the plan, there is an error message saying the family members dont reside at the same address and therefore can not be added. However...

  • Newbie
  • Hello, I have just changed to the Family Plan and invited 2 family members. When these family members want to accept the plan, there is an error message saying the family members dont reside at the s...
  • Bittencourt
  • Spotify Star
  • 4164 Views
  • 2 replies
  • 0 likes
  • 4164 Views
  • 2 replies
  • 0 likes

Problemas com o premium

Boa noite, a mais ou menos una semana eu aderi ao sportfy premium, portando desde o dia que assinei, n posso usar, n sei o motivo, foi feita a cobrança e eu n posso usar a minha assinatura, me ajudem.

  • Newbie
  • Boa noite, a mais ou menos una semana eu aderi ao sportfy premium, portando desde o dia que assinei, n posso usar, n sei o motivo, foi feita a cobrança e eu n posso usar a minha assinatura, me ajudem.
  • Bittencourt
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
  • 158 Views
  • 1 replies
  • 0 likes

Family Plan

My brother got the family account but seems like i'm not linked up to his account. Anyway i can fix this?

  • Newbie
  • My brother got the family account but seems like i'm not linked up to his account. Anyway i can fix this?
  • Catee
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Account

I have paid to be premium, but my account is still free... I have logged off and logged in again, but the problem remains. Also it isn't a problem with my credit card... Somebody could help me?

  • Newbie
  • I have paid to be premium, but my account is still free... I have logged off and logged in again, but the problem remains. Also it isn't a problem with my credit card... Somebody could help me?
  • Catee
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Ya pague en oxxo y aun no soy premium

Verán ya van más de 48 horas y aún nada por favor diganme si alguien sabe como solucionar esto o un número de teléfono para contactar a spoti

  • Casual Listener
  • Verán ya van más de 48 horas y aún nada por favor diganme si alguien sabe como solucionar esto o un número de teléfono para contactar a spoti
  • osornios
  • Spotify Star
  • 5488 Views
  • 6 replies
  • 0 likes
  • Premium
  • 5488 Views
  • 6 replies
  • 0 likes

Playlist covers

How do you change a playlist you made to a different picture? I've seen people do it.

  • Casual Listener
  • How do you change a playlist you made to a different picture? I've seen people do it.
  • laleli
  • Roadie
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

NUS discount

Hi, cannot for the life of me figure out how to apply the student discount. Why has this been made so difficult?I visit the student discount page on Spotify and it simply gives me the option of signing up for another Premium account? What are exact s...

  • Newbie
  • Hi, cannot for the life of me figure out how to apply the student discount. Why has this been made so difficult? I visit the student discount page on Spotify and it simply gives me the option of s...
  • laleli
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Premium
  • 195 Views
  • 1 replies
  • 0 likes

Accepting invitation to join premium family

I switched my plan to the family plan, but when my family member get the email, click accept invitation, spotify message says "cannot join premium for family" then another message below that that says you are already a member of this Family Plan. Thi...

  • Newbie
  • I switched my plan to the family plan, but when my family member get the email, click accept invitation, spotify message says "cannot join premium for family" then another message below that that say...
  • osornios
  • Spotify Star
  • 6588 Views
  • 4 replies
  • 0 likes
  • Premium
  • 6588 Views
  • 4 replies
  • 0 likes

Changing country in a family subscription

Guys, I moved from Brazil to Ireland and I would like to change the country settings otherwise the spotify will keep offering me Brazilian trends and boring music. However, when I go to the account menu and click on Subscription I get a message that ...

  • Visitor
  • Guys, I moved from Brazil to Ireland and I would like to change the country settings otherwise the spotify will keep offering me Brazilian trends and boring music. However, when I go to the account m...
  • JCdotnl
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Solved!! Moving country from UK to Australia and swapping payment details

Hi, I'll be moving from the UK to Australia in a few months, so I wanted to know if there will be any issues with my account when I swap my payment method from being a UK-based bank account to an Australia-based bank account. Is that going to cause a...

  • Casual Listener
  • Hi,   I'll be moving from the UK to Australia in a few months, so I wanted to know if there will be any issues with my account when I swap my payment method from being a UK-based bank accoun...
  • Atapsfie
  • Newbie
  • 3125 Views
  • 3 replies
  • 0 likes
  • 3125 Views
  • 3 replies
  • 0 likes

Trying to swtich my CAD account to USD

I originally had my account on CAD and had my credit card paying in CAD. I recently moved to the US and I've been trying to swtich my account over to USD esp to add my husband on the family premium account but every time I update my payment method an...

  • Newbie
  • I originally had my account on CAD and had my credit card paying in CAD. I recently moved to the US and I've been trying to swtich my account over to USD esp to add my husband on the family premium a...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Related Artist question

Not sure where to post this since it's not specific to an operating system- I'm an artist on Spotify and I'd like to improve the "Related Artist" recommendations, since they aren't accurate.If I understand correctly, Related Artists are generated by ...

  • Music Fan
  • ...hat by making a public play list with and share that, and play it often, so as to maybe influence the similar artist choice. So my question is - Does this actually work? And if so what is the best m...
  • Maxim
  • Spotify Star
  • 770 Views
  • 3 replies
  • 1 likes
  • Account
  • 770 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Family

Hi there,I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family account. We couldn't confirm that you live at the same...

  • Newbie
  • Hi there, I have problem suscribing some of my family due the address. I send the invite link and they type the same address where we live it says a message: You can't join this Premium for Family a...
  • MonicaM_Bogota
  • Roadie
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 400 Views
  • 1 replies
  • 0 likes

Artist Profile

Hi guys! I need a little help here, I sent to spotify my 2 songs and I did this with Tunecore.The pubblication will be on 10 February but I don't know if I have to create my artist profile right now or I have to wait untile 10 February.Someone please...

  • Casual Listener
  • Hi guys! I need a little help here, I sent to spotify my 2 songs and I did this with Tunecore. The pubblication will be on 10 February but I don't know if I have to create my artist profile rig...
  • step345
  • Casual Listener
  • 554 Views
  • 3 replies
  • 0 likes
  • 554 Views
  • 3 replies
  • 0 likes

i can't invite my family member to join the family plan, always ask for input the address..

This is the last member that I invited but the other members are ok, so I don't understand. The system always request me to input the address...

  • Newbie
  • This is the last member that I invited but the other members are ok, so I don't understand.   The system always request me to input the address...
  • Bittencourt
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Premium for family not working

My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the same adresses all 4 of us... How to solve this? Reg...

  • Casual Listener
  • My sons login by the invitation link for Spotify for family does not work, it says you cannot verify that he lives in our home. My daughters account worked well, but my sons does not and we have the ...
  • Bittencourt
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Premium
  • 189 Views
  • 1 replies
  • 0 likes

Can't join my family account

I got kicked off my family account and am not sure why. I recieved the link from the account holder and entered in the same mailing address but it still does not allow me access.

  • Newbie
  • I got kicked off my family account and am not sure why.  I recieved the link from the account holder and entered in the same mailing address but it still does not allow me access.
  • Bittencourt
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Not able to log into account and/or family plan

Hi, I hope that you could please help me! It´s been a couple of months since I havn´t been able to log in to my account, when I changed my iphone and redownloaded the spotify app it said something like " you can only use spotify in another country fo...

  • Casual Listener
  • Hi, I hope that you could please help me!   It´s been a couple of months since I havn´t been able to log in to my account, when I changed my iphone and redownloaded the spotify app it said som...
  • cubatrev
  • Casual Listener
  • 212 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

I was charged twice while attempting to sign up for a student membership

I was attempting to sign up for a student membership and my browser crashed right after I put in my information. I re-entered my information and went to verify that I was a student when my bank notified that I was double-charged before I was done wit...

  • Casual Listener
  • I was attempting to sign up for a student membership and my browser crashed right after I put in my information. I re-entered my information and went to verify that I was a student when my bank notif...
  • Maxim
  • Spotify Star
  • 220 Views
  • 3 replies
  • 0 likes
  • 220 Views
  • 3 replies
  • 0 likes