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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 225454 Views
  • 733 replies
  • 71 likes
  • Account
  • 225454 Views
  • 733 replies
  • 71 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112905 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112905 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 59152 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 59152 Views
  • 61 replies
  • 8 likes

Display Name Option not appearing on my Premium account

HelloI'm trying to change my display name but when I follow the instructions posted previously, there is no "Display Name" option in my "Edit Profile" section. I've tried both on mobile (Iphone 6) and laptop (Macbook Pro running Mojave 10.14.6 using ...

  • Casual Listener
  • Hello I'm trying to change my display name but when I follow the instructions posted previously, there is no "Display Name" option in my "Edit Profile" section.   I've tried both on mobi...
  • micahvandijk
  • Casual Listener
  • 194 Views
  • 2 replies
  • 0 likes
  • Account
  • 194 Views
  • 2 replies
  • 0 likes

unknown people keep logging into my account

Hi, It started last night that someone strangely has been secretly logging in and playing their music using my account. I have never experience this matter before. I have changed my password, username, email address and clicking the 'sign out everywh...

  • Visitor
  • Hi,   It started last night that someone strangely has been secretly logging in and playing their music using my account. I have never experience this matter before.   I have changed my...
  • Emilia_8
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 315 Views
  • 1 replies
  • 0 likes

Account got hacked

PlanPremiumCountryCanadaDevice Samsung Galaxy 9, Operating System Android Oreo, My Question or IssueMy account got hacked and taken over! They changed my email address to a different one and I cannot log into it anymore.

  • Casual Listener
  • Plan Premium Country Canada Device  Samsung Galaxy 9,  Operating System  Android Oreo,   My Question or Issue My account got hacked and taken over! They changed my ...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • Account
  • 300 Views
  • 3 replies
  • 0 likes

Solved!! I cannot change picture of my profile and picture of my playlists

PlanFree/PremiumCountryCzech rep.DeviceSamsung Galaxy s7, Desktop, LaptopOperating SystemAndroid, Windows 10 My Question or IssueHi, please help me with my problem. I am not able to change my profile picture nor pictures of my playlists. As I found, ...

  • Casual Listener
  • Plan Free/Premium Country Czech rep. Device Samsung Galaxy s7, Desktop, Laptop Operating System Android, Windows 10   My Question or Issue Hi, please help me with my problem. I am not ...
  • Daniela192
  • Casual Listener
  • 789 Views
  • 2 replies
  • 0 likes
  • Account
  • 789 Views
  • 2 replies
  • 0 likes

Solved!! two profile with the same name ( 1 for artist + 1 for person)

Hi guys, I have a problem, i have two profiles with the same nameOne of the two is for artits, the other is a person profileWhile distrokid was loading the one for artist, a our staff member mistakenly created a personal profile for person the the na...

  • Visitor
  • Hi guys,   I have a problem, i have two profiles with the same name One of the two is for artits, the other is a person profile While distrokid was loading the one for artist, a our staff me...
  • Pie80
  • Visitor
  • 1149 Views
  • 2 replies
  • 0 likes
  • Account
  • 1149 Views
  • 2 replies
  • 0 likes

Solved!! family-share playlists EDITABLE by everyone, please

Please allow me to share an EDITABLE playlist with family members. The current non-editable share/follow is less useful than when I just logged one spotify account into all my devices. We are a family. We want playlists like "kids favorites" and "kid...

  • Regular
  • Please allow me to share an EDITABLE playlist with family members.   The current non-editable share/follow is less useful than when I just logged one spotify account into all my devices. ...
  • Natelygidget
  • Casual Listener
  • 12142 Views
  • 5 replies
  • 3 likes
  • Account
  • 12142 Views
  • 5 replies
  • 3 likes

Change country for new releases etc.

How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...

  • Casual Listener
  • How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...  
  • -Ile-
  • Newbie
  • 1042 Views
  • 4 replies
  • 0 likes
  • 1042 Views
  • 4 replies
  • 0 likes

Recently played not updating

PlanPremiumCountry DeviceMacbook AirOperating SystemMojave My Question or Issue Recently played in Spotify does not update. I have done everything I can think of to solve the issue on my end, such as reinstalling the application, logging in and out, ...

  • Casual Listener
  •   Plan Premium Country   Device Macbook Air Operating System Mojave   My Question or Issue   Recently played in Spotify does not update. I have done everything I can t...
  • TreyAnastasio
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Premium
  • 242 Views
  • 1 replies
  • 0 likes

My account doesn't pop up on search

When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???

  • Visitor
  • When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???
  • Maxim
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Re: Account is being hacked

What do you do in case you sign in Spotify with your Facebook account? 

  • Casual Listener
  • What do you do in case you sign in Spotify with your Facebook account? 
  • OneByBoo
  • Community Legend
  • 275 Views
  • 3 replies
  • 0 likes
  • 275 Views
  • 3 replies
  • 0 likes

Inconsistent UI between all platforms

I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad and it is inconsistent design everywhere between andr...

  • Music Fan
  • I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad an...
  • Luan
  • Spotify Star
  • 463 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Other
  • 463 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't get rid of hacker?

PlanFamily planCountry AustraliaDeviceMoto E4Operating SystemAndroid Oreo My Question or Issue About a month ago I started having a playlist that I didn't make appear in my heavy rotation, and the web player would open itself and play random music, s...

  • Newbie
  • Plan Family plan Country  Australia Device Moto E4 Operating System Android Oreo   My Question or Issue  About a month ago I started having a playlist that I didn't ma...
  • Xenia
  • Moderator
  • 3840 Views
  • 3 replies
  • 3 likes
  • Security
  • 3840 Views
  • 3 replies
  • 3 likes

Do I need to delete my premium account when I become member of a family account?

Hi guys! I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become member of a family account? Will this happen automatically? Will I sti...

  • Visitor
  • Hi guys!    I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become memb...
  • Emilia_8
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution CONTACTO CON OTROS USUARIOS SPOTIFY

My Question or Issue Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias

  • Casual Listener
  •     My Question or Issue  Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias
  • Xenia
  • Moderator
  • 1429 Views
  • 4 replies
  • 0 likes
  • Account
  • 1429 Views
  • 4 replies
  • 0 likes

Superuser Contribution Loading second copy of Spotify app on my new PC while keeping existing copy on old PC.

I've had Spotify Premium for several years. My PC is not as fast, etc. as it used to be. So I got a new one. The old one has the existing Spotify premium app. How do it get a Spotify premium app on the new phone while I keep the existing version on t...

  • Visitor
  • I've had Spotify Premium for several years.  My PC is not as fast, etc. as it used to be.  So I got a new one.  The old one has the existing Spotify premium app.  How do it get a ...
  • Elena
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • Other
  • 317 Views
  • 1 replies
  • 0 likes

Re: Contact form not working

Hi The contact form is not working. Do you have any idea how I can now delete my free account?

  • Newbie
  • Hi The contact form is not working. Do you have any idea how I can now delete my free account?
  • MrTilllus
  • Newbie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Cannot log into account

PlanFreeCountryGermanyDeviceComputerOperating SystemWindows 8 My Question or IssueHello everyone,I cannot log into my account. First, there was the issue with my firewall blocking spotify and I don't know whether or not, this issue has been solved. I...

  • Casual Listener
  • Plan Free Country Germany Device Computer Operating System Windows 8   My Question or Issue Hello everyone, I cannot log into my account. First, there was the issue with my firewall b...
  • Billy-J
  • Spotify Star
  • 765 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 765 Views
  • 3 replies
  • 0 likes

Cannot log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to log in and it says that my email/username/password is incorrect which it isn...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep ...
  • OneByBoo
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 221 Views
  • 1 replies
  • 0 likes

I lost my account

Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no longer access to that mail. Is there any way I can ge...

  • Visitor
  • Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no lo...
  • Emilia_8
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution facebook login on Android device stopped working since two days

PlanPremiumCountryGermanyDeviceXiami Mi A2-liteOperating SystemAndroid Oreo My Question or IssueSince Yesterday, login with facebook doesn't work anymore.Usually it auto-connects, now I get the login screen with the option to log in with facebook, bu...

  • Visitor
  • Plan Premium Country Germany Device Xiami Mi A2-lite Operating System Android Oreo   My Question or Issue Since Yesterday, login with facebook doesn't work anymore. Usually it auto-co...
  • Elena
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • Login
  • 226 Views
  • 1 replies
  • 0 likes