Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
HelloI'm trying to change my display name but when I follow the instructions posted previously, there is no "Display Name" option in my "Edit Profile" section. I've tried both on mobile (Iphone 6) and laptop (Macbook Pro running Mojave 10.14.6 using ...
Hi, It started last night that someone strangely has been secretly logging in and playing their music using my account. I have never experience this matter before. I have changed my password, username, email address and clicking the 'sign out everywh...
PlanPremiumCountryCanadaDevice Samsung Galaxy 9, Operating System Android Oreo, My Question or IssueMy account got hacked and taken over! They changed my email address to a different one and I cannot log into it anymore.
PlanFree/PremiumCountryCzech rep.DeviceSamsung Galaxy s7, Desktop, LaptopOperating SystemAndroid, Windows 10 My Question or IssueHi, please help me with my problem. I am not able to change my profile picture nor pictures of my playlists. As I found, ...
Hi guys, I have a problem, i have two profiles with the same nameOne of the two is for artits, the other is a person profileWhile distrokid was loading the one for artist, a our staff member mistakenly created a personal profile for person the the na...
Please allow me to share an EDITABLE playlist with family members. The current non-editable share/follow is less useful than when I just logged one spotify account into all my devices. We are a family. We want playlists like "kids favorites" and "kid...
How can I get new releases, top tracks etc. for a country different from my account's country? Just because I keep my money there does not necesseraliy mean I like their music...
PlanPremiumCountry DeviceMacbook AirOperating SystemMojave My Question or Issue Recently played in Spotify does not update. I have done everything I can think of to solve the issue on my end, such as reinstalling the application, logging in and out, ...
When my friends try to find my account, nothing pops up in search results. When I try to search up their accounts, it works and their profile appears in searches. What is wrong with my account???
What do you do in case you sign in Spotify with your Facebook account?
I think that redesign can be good and helpful for certain things, such as iOS mobile update that completely changed the app, however, there are things such as the shuffle play button still on iPad and it is inconsistent design everywhere between andr...
PlanFamily planCountry AustraliaDeviceMoto E4Operating SystemAndroid Oreo My Question or Issue About a month ago I started having a playlist that I didn't make appear in my heavy rotation, and the web player would open itself and play random music, s...
Hi guys! I had a normal premium account till today. Now my family invited me to become member of the family account, so I did. Do I need to delete my premium account when I become member of a family account? Will this happen automatically? Will I sti...
My Question or Issue Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias
I've had Spotify Premium for several years. My PC is not as fast, etc. as it used to be. So I got a new one. The old one has the existing Spotify premium app. How do it get a Spotify premium app on the new phone while I keep the existing version on t...
Hi The contact form is not working. Do you have any idea how I can now delete my free account?
PlanFreeCountryGermanyDeviceComputerOperating SystemWindows 8 My Question or IssueHello everyone,I cannot log into my account. First, there was the issue with my firewall blocking spotify and I don't know whether or not, this issue has been solved. I...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep trying to log in and it says that my email/username/password is incorrect which it isn...
Hi, some time ago I tried to login in my old account "fidostop" but it says that it doesn't exist. I've got this account for several years and I can't use the mail to get it back because I have no longer access to that mail. Is there any way I can ge...
PlanPremiumCountryGermanyDeviceXiami Mi A2-liteOperating SystemAndroid Oreo My Question or IssueSince Yesterday, login with facebook doesn't work anymore.Usually it auto-connects, now I get the login screen with the option to log in with facebook, bu...