Purchased Student discount but not working

Hey everyone! I recently purchased the student discount but I am not receiving any of the benefits. I know it said it could take up to 28 days to get validated so does that mean I need to wait that long before I get the benefits of the student discou...

• tlk1031
• Casual Listener
• Hey everyone!   I recently purchased the student discount but I am not receiving any of the benefits. I know it said it could take up to 28 days to get validated so does that mean I need to wa...
• 2017-01-19 8:36:04 PM
• 2017-01-20 7:14:50 AM
• Maxim
• Spotify Star
• 205 Views
• 3 replies
• 0 likes

Spotify family plan payment difficulties

I have a spotify family account, recently we had to cancel our credit cards becuase of fraud, i would like to know if there is anyway to reactivate my plan without having to redo everything, just to switch payment methods simply and easily

• pinecone_enthus
• Newbie
• I have a spotify family account, recently we had to cancel our credit cards becuase of fraud, i would like to know if there is anyway to reactivate my plan without having to redo everything, just to ...
• 2017-01-20 1:25:06 AM
• 2017-01-20 7:12:13 AM
• Maxim
• Spotify Star
• 168 Views
• 1 replies
• 0 likes

To Change the country

• jinalee1213
• Newbie
• 2017-01-20 3:35:00 AM
• 2017-01-20 7:10:17 AM
• Maxim
• Spotify Star
• 130 Views
• 1 replies
• 0 likes

Changing currency

Hello,After trying the 7 day trial I am considering upgrading to premium but when checking the prices it ays them in Argentine Pesos. I moves from the US to Argentina and would like to see it in Dollars. I try to change the country and see it can onl...

• PorpoisePower
• Newbie
• Hello, After trying the 7 day trial I am considering upgrading to premium but when checking the prices it ays them in Argentine Pesos. I moves from the US to Argentina and would like to see it in Do...
• 2017-01-20 4:45:30 AM
• 2017-01-20 7:09:03 AM
• Maxim
• Spotify Star
• 189 Views
• 1 replies
• 0 likes
• Other
  Premium
  Subscription

[German/Deutsch] Support antwortet nicht mehr...

Hallo liebe Community,Ich habe meine Email wieder freigeben lassen um einen neuen Account zu erstellen.. dummerweise habe ich mich in meinem Namen komplett verschrieben und habe den Support gefragt ob er mein Benutzernamen ändern könnte oder mein Acc...

• user-removed
• Visitor
• Hallo liebe Community, Ich habe meine Email wieder freigeben lassen um einen neuen Account zu erstellen.. dummerweise habe ich mich in meinem Namen komplett verschrieben und habe den Support gefragt...
• 2015-06-29 9:33:13 PM
• 2017-01-20 6:30:18 AM
• Shabbageha
• Newbie
• 944 Views
• 2 replies
• 0 likes
• Account

You know what would be really cool with Premium..

To add a 'dislike' option to a song or artist. I often like to browse and just let spotify do it's thing to pick music for me...but all of a sudden it plays something i HATE. Something i never want to hear again, but i can't do anything about it. Ano...

• Kinetti_Bonnie
• Casual Listener
• To add a 'dislike' option to a song or artist. I often like to browse and just let spotify do it's thing to pick music for me...but all of a sudden it plays something i HATE. Something i never want t...
• 2017-01-20 5:55:45 AM
• 2017-01-20 6:10:49 AM
• mapuya19
• Community Legend
• 202 Views
• 1 replies
• 0 likes

Conned into the 3-month @ 99c per month

Hi, I signed up for 3 months @ 99c per month and today (January 16th) Spotify says that my payment information was erroneous and that my account was suspended... I re-entered my payment info then got billed 9.99$... That is NOT right.

• dhalbert1972
• Casual Listener
• Hi,   I signed up for 3 months @ 99c per month and today (January 16th) Spotify says that my payment information was erroneous and that my account was suspended... I re-entered my payment info...
• 2017-01-16 6:31:10 PM
• 2017-01-20 2:40:34 AM
• Catee
• Community Legend
• 667 Views
• 3 replies
• 0 likes

Superuser Contribution Lost all my songs and playlists!

Hi, I tried yesterday to disconnect Spotify from my Facebook account. Changed passwords for both account, logged in again, went through a million pages and downloads and when I was finally able to log into Spotify again, I couldn't find any of my son...

• Véronique5
• Newbie
• Hi,    I tried yesterday to disconnect Spotify from my Facebook account. Changed passwords for both account, logged in again, went through a million pages and downloads and when I was fin...
• 2017-01-19 9:21:09 AM
• 2017-01-20 2:29:57 AM
• MonicaM_Bogota
• Roadie
• 171 Views
• 1 replies
• 0 likes

Superuser Contribution Paid for family premium but account is still free?

Hoping people can help out with this. I am part of a group that paid for Spotify Premium Family, but out of all the people in the account, mine suddenly switched right back to being free. I received an email to verify my address and put in the same p...

• Jade24
• Newbie
• Hoping people can help out with this. I am part of a group that paid for Spotify Premium Family, but out of all the people in the account, mine suddenly switched right back to being free.   I ...
• 2017-01-18 10:33:20 PM
• 2017-01-20 2:27:09 AM
• MonicaM_Bogota
• Roadie
• 361 Views
• 1 replies
• 0 likes

Superuser Contribution Account Hacked, Hacker still logged in

My account was hacked, and I have already changed the password, but the user is still logged in. How do i disconnect him from my session?

• theprojectg
• Casual Listener
• My account was hacked, and I have already changed the password, but the user is still logged in. How do i disconnect him from my session?
• 2016-11-12 6:10:34 PM
• 2017-01-20 1:53:54 AM
• nicolaschedemra
• Casual Listener
• 367 Views
• 5 replies
• 0 likes
• Account
  Login
  Security

Spotify Premium desktop - songs are unavailable

Hy there, At the end of December I changed my account to Premium. Since then many songs are not available for me - but only on the Desktop version (Windows10), when I use my account on my phone (I also have a few of them offline now) or from a web br...

• blankakovac
• Newbie
• Hy there,   At the end of December I changed my account to Premium. Since then many songs are not available for me - but only on the Desktop version (Windows10), when I use my account on my ph...
• 2017-01-19 10:51:38 PM
• 2017-01-20 1:49:26 AM
• malak_eyes
• Newbie
• 282 Views
• 1 replies
• 1 likes

Superuser Contribution Cuenta Faniliar

Anteriorimente teniamos una cuenta premium que usabamos toda la familia.Mi marido contrato el plan familiar y cuando yo ingreso a mi cuenta que forma parte delPlan familiar , no veo todas las canciones que teniamos antes en el plan premium. Solo el a...

• agusmarot75
• Casual Listener
• Anteriorimente teniamos una cuenta premium que usabamos toda la familia. Mi marido contrato el plan familiar y cuando yo ingreso a mi cuenta que forma parte del Plan familiar , no veo todas las can...
• 2017-01-12 4:10:05 AM
• 2017-01-20 1:19:38 AM
• agusmarot75
• Casual Listener
• 288 Views
• 2 replies
• 0 likes

Superuser Contribution Cant join my friends family, even though we live in the same house?

I recently moved together with a friend, and he has set up a spotify family account, that i cant join even though he have sent an invite. But when i write my information, with my new adress, it says this: "You can't join this Premium for Family accou...

• Danemond
• Newbie
• I recently moved together with a friend, and he has set up a spotify family account, that i cant join even though he have sent an invite. But when i write my information, with my new adress, it says ...
• 2017-01-18 7:58:49 PM
• 2017-01-19 12:47:22 AM
• MonicaM_Bogota
• Roadie
• 279 Views
• 1 replies
• 0 likes
• Subscription

Superuser Contribution Logging in with facebook on spotify saying it's a unvalid username/password

Hello,Since last monday I have trouble logging into spotify with facebook, it says that I use a unvalid username/password, but my account was created with FaceBook.So I can't log into my account anymore.

• user-removed
• Visitor
• Hello, Since last monday I have trouble logging into spotify with facebook, it says that I use a unvalid username/password, but my account was created with FaceBook. So I can't log into my account ...
• 2017-01-18 1:26:11 PM
• 2017-01-19 12:46:02 AM
• MonicaM_Bogota
• Roadie
• 163 Views
• 1 replies
• 0 likes

Superuser Contribution urgent - family premium account

Hey there I have a family premium account and have invited 3 family members who are all experiencing the same problem. I received an email last week asking me to authorize their email addresses within 7 days, I did not reply in time. I have invited t...

• Morag2016
• Newbie
• Hey there     I have a family premium account and have invited 3 family members who are all experiencing the same problem. I received an email last week asking me to authorize their emai...
• 2017-01-17 6:50:07 PM
• 2017-01-19 12:39:17 AM
• MonicaM_Bogota
• Roadie
• 169 Views
• 1 replies
• 0 likes

Superuser Contribution Cuenta familiar

No Pude Realizar El Pago De Una Cuenta familiar, y Ahora ¿como vuelvo a Tener La Misma Cuenta premium con los Dispositivos Que Ya tenía

• CeciGaby
• Newbie
• No Pude Realizar El Pago De Una Cuenta familiar, y Ahora ¿como vuelvo a Tener La Misma Cuenta premium con los Dispositivos Que Ya tenía 
• 2017-01-18 6:25:53 AM
• 2017-01-19 11:57:33 PM
• MonicaM_Bogota
• Roadie
• 152 Views
• 1 replies
• 0 likes

Superuser Contribution forgotten username no access to email account

Hi i am trying to get access to my spotity account but i no longer have the email address it was setup with and i dnt have the facebook account its attached to anymore either plz

• user-removed
• Visitor
• Hi i am trying to get access to my spotity account but i no longer have the email address it was setup with and i dnt have the facebook account its attached to anymore either plz
• 2017-01-17 9:20:26 PM
• 2017-01-19 11:46:05 PM
• MonicaM_Bogota
• Roadie
• 187 Views
• 1 replies
• 0 likes
• Account