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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83293 Views

29 replies

0 likes

  • 83293 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104255 Views

10 replies

3 likes

Account
Login
  • 104255 Views
  • 10 replies
  • 3 likes

Superuser Contribution USER NAME FOLLOWED BY MUSIC FAN,,, HOW TO CHANGE OR DELETE MUSIC FAN

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

242 Views

1 replies

0 likes

Account
  • 242 Views
  • 1 replies
  • 0 likes

Solved!! I got a 2FA number from WhatsApp, but I didn't link my phone number

Hello,Recently, I got suspicious 2FA number sent to my WhatsApp number, from a verified Spotify WhatsApp account.It's suspicious because I didn't link my phone number to my spotify account.How do I restrict my phone number being someone else that pro...

Newbie

Hello, Recently, I got suspicious 2FA number sent to my WhatsApp number, from a verified Spotify WhatsApp account. It's suspicious because I didn't link my phone number to my spotify account. How ...

tdknab2788

Visitor

19680 Views

16 replies

0 likes

  • 19680 Views
  • 16 replies
  • 0 likes

track preview

Why cant i preview tracks on my own playlists

Visitor

Why cant i preview tracks on my own playlists

Billy-J

Spotify Star

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

music lyrics delayed

delayed lyrics on microphone setting / lyrics. - 

Visitor

delayed lyrics on microphone setting / lyrics. - 

Billy-J

Spotify Star

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

ads

While listening to music why am I suddenly getting ads? This is not what I expected and is very desireable.

Visitor

While listening to music why am I suddenly getting ads? This is not what I expected and is very desireable. 

Jose_M

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing email address

PlanFamily Plan, with 4 membersCountryEngland, UK My Question or IssueHi, I am the Plan Manager for my spotify family plan. We have 4 member in the plan and everyone has been using it for at least 10 years now. I want to change my email address that ...

Casual Listener

Plan Family Plan, with 4 members Country England, UK     My Question or Issue Hi, I am the Plan Manager for my spotify family plan. We have 4 member in the plan and everyone has been...

Yordan

Moderator

1921 Views

5 replies

0 likes

  • 1921 Views
  • 5 replies
  • 0 likes

Student Refund

I had an individual account because I didn't know that a student account existed. I just changed it but I was billed today with 12.00 instead of 5.99. What is the next step? How can I contact someone to talk about this?PlanStudentCountry Device Opera...

Visitor

I had an individual account because I didn't know that a student account existed. I just changed it but I was billed today with 12.00 instead of 5.99. What is the next step? How can I contact someone...

Billy-J

Spotify Star

380 Views

1 replies

0 likes

Account
Other
Subscription
  • 380 Views
  • 1 replies
  • 0 likes

Cannot change email address because pw forgotten and old email does not work anymore

PlanPremiumCountryFinland My Question or IssueI cannot change the email address on my account since I cannot remember the password. I cannot set password reset link since the email address connected to my account is not in use anymore. I have been ab...

Visitor

Plan Premium Country Finland   My Question or Issue I cannot change the email address on my account since I cannot remember the password. I cannot set password reset link since the email a...

ribezaz

Spotify Star

304 Views

1 replies

1 likes

Login
  • 304 Views
  • 1 replies
  • 1 likes

Superuser Contribution Password Reset Due to Suspicious Activity - False Report

PlanPremiumCountryUS My Question or IssueEvery few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new pa...

Regular

Plan Premium Country US   My Question or Issue Every few months or so I get signed out of all devices, then receive an email stating:   To protect your Spotify account, we've reset ...

danramarch

Newbie

6721 Views

9 replies

1 likes

Account
  • 6721 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Spotify plays randomly by itself

Plan /Premium Country Armenia Device iPhone, Alex group Operating System iOS (latest) Amazon Alexa devices My Question or Issue Around the beginning of September 2025 Spotify has started playing very random songs at a very random time - mostly late n...

Regular

  Plan /Premium Country Armenia Device iPhone, Alex group Operating System iOS (latest) Amazon Alexa devices My Question or Issue Around the beginning of September 2025 Spo...

root_

Regular

3150 Views

6 replies

1 likes

Account
Other
Premium
  • 3150 Views
  • 6 replies
  • 1 likes

Superuser Contribution Free Trial

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a linkedin premium subscription. I would like to start the three-month free trial that...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Premiumsubs310

Visitor

1653 Views

2 replies

0 likes

Account
  • 1653 Views
  • 2 replies
  • 0 likes

Superuser Contribution switching accounts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am changing my account to an email i previously used but I deleted that account, but it is ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ch...

Sapana_Gaikar

Moderator

255 Views

2 replies

0 likes

Account
Other
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

Regular

This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...

Jettsy

Newbie

2478 Views

14 replies

3 likes

Account
Other
Security
  • 2478 Views
  • 14 replies
  • 3 likes

Superuser Contribution Gaining control of your music

I have distributed my music through bandlab to Spotify. Does anybody know how I can gain a

Visitor

I have distributed my music through bandlab to Spotify. Does anybody know how I can gain a

Joan

Moderator

273 Views

1 replies

0 likes

Account
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Deleted Without Explanation and Staff Won't Help

I have a Premium Family Plan in the USA. My Question or Issue At 4:11 am this morning, I received an email telling me that one of the family accounts was deleted. I responded at 7:22 and started chatting with staff via the website. There is still no ...

Visitor

I have a Premium Family Plan in the USA.   My Question or Issue   At 4:11 am this morning, I received an email telling me that one of the family accounts was deleted. I responded at 7:2...

Vasil

Moderator

290 Views

1 replies

0 likes

Account
  • 290 Views
  • 1 replies
  • 0 likes

Quero mudar meu numero vinculado a minha conta

Meu numero de telefone antigo está vinculado a minha conta quero trocar

Visitor

Meu numero de telefone antigo está vinculado a minha conta quero trocar

Bittencourt

Spotify Star

5542 Views

3 replies

0 likes

  • 5542 Views
  • 3 replies
  • 0 likes

Can Artists Take Legal Action for Unauthorized Remixes?

I was listening to a playlist and saw a song credited to multiple artists. If someone samples part of that track without permission in their own remix, how does copyright work in Canada? Can the original artists take legal action?

Visitor

I was listening to a playlist and saw a song credited to multiple artists. If someone samples part of that track without permission in their own remix, how does copyright work in Canada? Can the orig...

Maxim

Spotify Star

309 Views

1 replies

0 likes

Other
Security
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution I suspect that my Spotify account has been hacked

Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by computer it has my profile with my picture, but logging b...

Visitor

Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by co...

Yordan

Moderator

4872 Views

4 replies

0 likes

  • 4872 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Cannot create account / Cannot log in

PlanPremium DuoCountryUSA DeviceSamsung Galaxy S24Operating SystemWindows 11 My Question or Issue My spouse cannot create an account to sign up to be added to my Premium Duo subscription. When trying to create a new account she gets this error:"This ...

Casual Listener

  Plan Premium Duo Country USA   Device Samsung Galaxy S24 Operating System Windows 11   My Question or Issue   My spouse cannot create an account to sign up to be ad...

jovette

Casual Listener

1421 Views

2 replies

1 likes

Account
Login
Other
Subscription
  • 1421 Views
  • 2 replies
  • 1 likes

Superuser Contribution Account compromised: email changed, Facebook unlinked, and lost access to Premium Student

PlanPremium StudentCountryPortugalDeviceAnyOperating SystemAnyAccount/Profilehttps://open.spotify.com/user/youputmoedaProblem descriptionMy Spotify account was originally linked to Facebook. I’m a student with an active Premium Student plan. Someone ...

Visitor

Plan Premium Student Country Portugal Device Any Operating System Any Account/Profile https://open.spotify.com/user/youputmoeda Problem description My Spotify account was originally linked...

Eni

Moderator

258 Views

1 replies

0 likes

Account
Login
Security
  • 258 Views
  • 1 replies
  • 0 likes