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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88483 Views

9 replies

2 likes

Account
Login
  • 88483 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

748292 Views

13 replies

4 likes

Account
  • 748292 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757279 Views

18 replies

29 likes

  • 757279 Views
  • 18 replies
  • 29 likes

Superuser Contribution Facebook account blocked, can't sign in in Spotify.

I don't know why but my Facebook account has been blocked and I cant sign in in Spotify. I have my Spotify account linked to Facebook and I'm a Premium User. I'm paying for the service and I'm unfortunately not able to enjoy it. Please, I really need...

Newbie

I don't know why but my Facebook account has been blocked and I cant sign in in Spotify. I have my Spotify account linked to Facebook and I'm a Premium User. I'm paying for the service and I'm unfort...

Kayleigh

Spotify Legend

762 Views

1 replies

0 likes

Account
Login
Premium
Security
  • 762 Views
  • 1 replies
  • 0 likes

Payment declined

My debit card is not being accepted as payment, however I have got enough money on my card, I've spoken to my bank and there are no blocks on the payment and ive entered the correct information. What should I do now?

Newbie

My debit card is not being accepted as payment, however I have got enough money on my card, I've spoken to my bank and there are no blocks on the payment and ive entered the correct information. What...

Bittencourt

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Email marketing

Here is my suggestion: when creating a mailing list for a promotion make sure you sub divide it between clients who qualifies for the promotion and client who do not. It is extremely frustrating to keep receiving an email that advertises a promotion ...

Newbie

Here is my suggestion: when creating a mailing list for a promotion make sure you sub divide it between clients who qualifies for the promotion and client who do not. It is extremely frustrating to k...

iammarkjohnson

Music Fan

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Spotify subscription being charged to wrong credit card.

Ignoring the fact of the absurdity of posting on a message board for a billing issue... My spotify subscription is currently being billed to the wrong credit card, even though the correct card information is updated on my account.. How can this be fi...

Visitor

Ignoring the fact of the absurdity of posting on a message board for a billing issue...   My spotify subscription is currently being billed to the wrong credit card, even though the corre...

user-removed

Not applicable

215 Views

1 replies

0 likes

Account
Premium
Subscription
  • 215 Views
  • 1 replies
  • 0 likes

Family Plan Upgrade Issue

I upgraded to family plan. It asked me when I clicked on the first person to invite for their full name and details which i did. I then went to put in another name and it doesnt ask anything other than an email address or link - how do I put the full...

Newbie

I upgraded to family plan. It asked me when I clicked on the first person to invite for their full name and details which i did. I then went to put in another name and it doesnt ask anything other th...

156 Views

0 replies

0 likes

  • 156 Views
  • 0 replies
  • 0 likes

Student account

How do I take a student account off of my account? Does it end after the 12month subscription and get take off as that student account?

Newbie

How do I take a student account off of my account? Does it end after the 12month subscription and get take off as that student account?

Maxim

Spotify Star

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Extra charged when changing account to family

Why when I changed from Premium to Family plan Spotify says I will be chargedJanuary the 8th when I normally get charged the 19th of everymonth? Why will I get charge beforehand loosing 11 already paid days??

Newbie

Why when I changed from Premium to Family plan Spotify says I will be charged January the 8th when I normally get charged the 19th of everymonth?  Why will I get charge beforehand loosing 11 a...

Maxim

Spotify Star

215 Views

1 replies

0 likes

Premium
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Was charged for 2 diffrent accouts

So I tried to use my student email to get the student discount and was denied. So I just got the regular premium account instead. But I was looking at my bank statement and it show I was charged for both. What's up with that?

Newbie

So I tried to use my student email to get the student discount and was denied. So I just got the regular premium account instead. But I was looking at my bank statement and it show I was charged for ...

Kayleigh

Spotify Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Change spotify name shown no profile?

Hey!I once put up music with a band, then I managed to link our bandname and FB Side with my main Spotify Account. This means that the name of my profile is my bands name.Is there anyway to change it back to my real name? I've got it linked to FB but...

Casual Listener

Hey! I once put up music with a band, then I managed to link our bandname and FB Side with my main Spotify Account. This means that the name of my profile is my bands name. Is there anyway to chang...

Maxim

Spotify Star

300 Views

3 replies

0 likes

Account
Other
  • 300 Views
  • 3 replies
  • 0 likes

Solved!! Quick Question

So i have $7.83 on my prepaid card and i am in high school. Can i go for the first 3 mo nths free then the 4.99 student discount and how much is the tax? do prepard cards work? What if i run out of money on the card hmm?

Casual Listener

So i have $7.83 on my prepaid card and i am in high school. Can i go for the first 3 mo nths free then the 4.99 student discount and how much is the tax? do prepard cards work? What if i run out of m...

Maxim

Spotify Star

590 Views

7 replies

0 likes

Premium
  • 590 Views
  • 7 replies
  • 0 likes

Student With Discount Suddenly Charged More?!

First, as much as I like the idea of using a forum for support, I don't want my issues on a moderated forum like this. I'd rather contact Spotify directly especially regarding billing. To the real issue, I'm signed up with a student email and have be...

Newbie

First, as much as I like the idea of using a forum for support, I don't want my issues on a moderated forum like this. I'd rather contact Spotify directly especially regarding billing.   To th...

Maxim

Spotify Star

228 Views

1 replies

0 likes

Account
Premium
Subscription
  • 228 Views
  • 1 replies
  • 0 likes

Spotify premium

I just started listening to Spotify and inadvertently signed up for the free premium membership. I do NOT want to pay for premium but can't figure out if it will auto charge me each month after the free period is over. I did not give any info about p...

Newbie

I just started listening to Spotify and inadvertently signed up for the free premium membership. I do NOT want to pay for premium but can't figure out if it will auto charge me each month after the f...

MartinStoichkov

Community Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Solved!! Pay for another user's account?

Is there a way I can pay for another user's account without having access to their account details?

Newbie

Is there a way I can pay for another user's account without having access to their account details?

Maxim

Spotify Star

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Can't add tracks to playlist or starred playlist

Hi,Since about 2 weeks, I just can't add tracks to playlist or starred playlist with Spotify web player.When I click on "add to" and select a playlist, nothing appen and the track is not added.I thought it was because of uBlock i downloaded recently ...

Casual Listener

Hi, Since about 2 weeks, I just can't add tracks to playlist or starred playlist with Spotify web player. When I click on "add to" and select a playlist, nothing appen and the track is not added. ...

pilalo

Newbie

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Payed normal price for the deal?

I payed for the 99 cent deal but it charged 10 dollars to my debit card. Can anyone help

Casual Listener

I payed for the 99 cent deal but it charged 10 dollars to my debit card. Can anyone help

Maxim

Spotify Star

426 Views

7 replies

0 likes

  • 426 Views
  • 7 replies
  • 0 likes

E-mail changing troubles

Dear Spotify, My account is linked to my Facebook account, which is no problem for me. However, I wanted Spotify to send me e-mails to a new address (my main one), so I looked up how that's done. After changing my e-mail on Facebook, it still has not...

Newbie

Dear Spotify,   My account is linked to my Facebook account, which is no problem for me. However, I wanted Spotify to send me e-mails to a new address (my main one), so I looked up how that's ...

174 Views

0 replies

0 likes

  • 174 Views
  • 0 replies
  • 0 likes

2 Spotify accounts, one won't open

Okay so I have two Spotify accounts - one made with Facebook and one with my email. I figured I could merge them by connecting to Facebook with my second account but it didn't and now I couldn't open my Facebook-made account and it has my playlists. ...

Newbie

Okay so I have two Spotify accounts - one made with Facebook and one with my email. I figured I could merge them by connecting to Facebook with my second account but it didn't and now I couldn't open...

168 Views

0 replies

0 likes

  • 168 Views
  • 0 replies
  • 0 likes

Spotify premium family

I just purchased spotify premium family, thinking of invinting my brothers and sister and girlfriend. I am from Spain, but I live in Norway, one of ny brothers and my sister live in Spain and my other brother in Germany. It is impossible for them to ...

Newbie

I just purchased spotify premium family, thinking of invinting my brothers and sister and girlfriend. I am from Spain, but I live in Norway, one of ny brothers and my sister live in Spain and my othe...

MartinStoichkov

Community Legend

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for premium when cancelled account.

Hi. I'm still being charged for a premium account for the last 3 months that I cancelled. I received an email informing that this was because of an old facebook account. I was then emailed saying that if I let Spotify know of the account I would like...

Newbie

  Hi.   I'm still being charged for a premium account for the last 3 months that I cancelled. I received an email informing that this was because of an old facebook account. I was then e...

Kayleigh

Spotify Legend

245 Views

1 replies

0 likes

Other
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant open my account

I cant open my account and I placed wrong email. I didnt connect my spotify account to my FB accountNow Im just using the account I got when I connected it to my FBThanks

Newbie

I cant open my account and I placed wrong email. I didnt connect my spotify account to my FB account Now Im just using the account I got when I connected it to my FB Thanks 🙂

SergioDavid

Roadie

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes