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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414368 Views
  • 965 replies
  • 108 likes
  • Account
  • 414368 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181177 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181177 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101431 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101431 Views
  • 68 replies
  • 10 likes

Cancelled yet still being charged 2 months on

I'm still being charged £12.99 a month 2 months after cancelling my subscription.... I was thinking of rejoining but seeing as I'm £25.98 down I quickly rethinking this idea as I can't seem to get any sort of actual contact with Spotify to rectify th...

  • Casual Listener
  • I'm still being charged £12.99 a month 2 months after cancelling my subscription.... I was thinking of rejoining but seeing as I'm £25.98 down I quickly rethinking this idea as I can't seem to get an...
  • Masta_22
  • Roadie
  • 408 Views
  • 5 replies
  • 0 likes
  • 408 Views
  • 5 replies
  • 0 likes

Solved!! Problema con mi suscripción a traves del colaborador MOVISTAR

Hola buenas tardes. Vincule mi cuenta PREMIUM de spotify con Movistar hace 4 o 5 meses porque era cliente de esa empresa y me salía más barato. Me cambié de compañia hace 2 o 3 meses a otra y se suponía que la vinculación de mi cuenta sería ahora ind...

  • Casual Listener
  • Hola buenas tardes. Vincule mi cuenta PREMIUM de spotify con Movistar hace 4 o 5 meses porque era cliente de esa empresa y me salía más barato.   Me cambié de compañia hace 2 o 3 meses a otr...
  • gofion34
  • Newbie
  • 1867 Views
  • 22 replies
  • 0 likes
  • 1867 Views
  • 22 replies
  • 0 likes

Premium account turned into Free account

I have Spotify premium which my daughter and wife use regularly and I use occasionaly. I have created playlists in the past etc. For the past few months however, whenever I try to use spotify via my mobile it comes up as spotify free. Today I logged ...

  • Casual Listener
  • I have Spotify premium which my daughter and wife use regularly and I use occasionaly. I have created playlists in the past etc. For the past few months however,  whenever I try to use spotify v...
  • dodger
  • Casual Listener
  • 804 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 804 Views
  • 2 replies
  • 0 likes

Spotify family plan question

Hello fellow Spotify users! I'm here to ask about the Spotify family plan, My friend who does not live with me wants to join a premium account with me but he does not have any credit cards so I thought maybe I should subscribe to a 2 user family plan...

  • Casual Listener
  • Hello fellow Spotify users! I'm here to ask about the Spotify family plan, My friend who does not live with me wants to join a premium account with me but he does not have any credit cards so I thoug...
  • fitramadina
  • Newbie
  • 799 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 799 Views
  • 3 replies
  • 0 likes

Reembolso - Refund

Compre una cuenta familiar pero recibí una cuenta premium normal en su lugar, necesito un reembolso para adquirir la cuenta familiar nuevamente. Buy a family account but i received a regular premium account instead, i need a refund to purchase the fa...

  • Newbie
  • Compre una cuenta familiar pero recibí una cuenta premium normal en su lugar, necesito un reembolso para adquirir la cuenta familiar nuevamente.   Buy a family account but i received a regular...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Spotify Premium Subscription

When I signed up for Spotify a day before new years. I kept getting Ads to upgrade to the 3 months of premium for .99 cents but everytime I tried to press it to add to my account it didnt work. Is it too late now to try to add? I'm unsure on if the a...

  • Newbie
  • When I signed up for Spotify a day before new years. I kept getting Ads to upgrade to the 3 months of premium for .99 cents but everytime I tried to press it to add to my account it didnt work. Is it...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family - Administrator death

What happens it the Family Administrator passes away? How can the name of the administrator be removed from account? and how can someone else in the family be made the administrator so that family does not loose premium family access?

  • Casual Listener
  • What happens it the Family Administrator passes away?     How can the name of the administrator be removed from account? and how can someone else in the family be made the administrator s...
  • Maxim
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Premium
  • 460 Views
  • 1 replies
  • 0 likes

Family Subscription

My brother set up his account and added me via my email address but I can't seem to get access. Am I supposed to set up a whole other username or use his?

  • Newbie
  • My brother set up his account and added me via my email address but I can't seem to get access. Am I supposed to set up a whole other username or use his?
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
  • 142 Views
  • 1 replies
  • 0 likes

same family member but with a new email account

Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but unsuccessfully.I also tried to find how I can contact ...

  • Casual Listener
  • Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but uns...
  • kguasa
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Family Subscription Problem

Basically I have got the family plan and have invited my daughter by email to join the family group, when she get the link by email i click on it and it brings her to the log in page, which i log into but then it comes up with the follwing: Cannot jo...

  • Casual Listener
  • Basically I have got the family plan and have invited my daughter by email to join the family group, when she get the link by email i click on it and it brings her to the log in page, which i log int...
  • Maxim
  • Spotify Star
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Switching Subscription to Another Account??????

I was recently given Spotify premium as a gift for the holidays by my aunt. Unfortunately, she set it up through her account, giving me the login. I was wondering if there was anyway I could get the subscription transferred to my account. I have foll...

  • Casual Listener
  • I was recently given Spotify premium as a gift for the holidays by my aunt. Unfortunately, she set it up through her account, giving me the login. I was wondering if there was anyway I could get the ...
  • aubreyhanrahan
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

Solved!! Almacenamiento a SD

Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!

  • Newbie
  • Que tal!!! Alguien sabe el porqué no me deja cambiar de lugar de almacenamiento??? Lo tengo en dispositivo y no me deja cambiarlo a SD!!!
  • nicozottola-ar
  • Newbie
  • 580 Views
  • 4 replies
  • 1 likes
  • Account
  • 580 Views
  • 4 replies
  • 1 likes

Paid, but not getting Premium

Hello, My payment went through on 3rd January however my premium feature still isnt working.Please assist.

  • Newbie
  • Hello,   My payment went through on 3rd January however my premium feature still isnt working. Please assist.  
  • Bittencourt
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won't email reset password link so can't log in

I've forgotten my password and I keep going through the reset password process but I input my email address and it won't send the reset link via email. Any ideas???

  • Visitor
  • I've forgotten my password and I keep going through the reset password process but I input my email address and it won't send the reset link via email. Any ideas???
  • Maria_B
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Charged twice per month - need refund.

Hi,I just checked my credit card statements and I have been charged for Spotify Premium twice in Nov and twice in Dec, and already once in Jan and now trying to charge me again.Can I please get a refund for this double-charging and ensure it does not...

  • Newbie
  • Hi, I just checked my credit card statements and I have been charged for Spotify Premium twice in Nov and twice in Dec, and already once in Jan and now trying to charge me again. Can I please get...
  • Bittencourt
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Answers

I canncelled my spotify account months ago and there still taking payment how do i contact someone

  • Newbie
  • I canncelled my spotify account months ago and there still taking payment how do i contact someone
  • Bittencourt
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family: One of my members was kicked from the plan

Hello everyoneThe 3rd of January, just in the payment day of the plan, one of my family members was kicked out after 3 months, I sent the invitation again, but spotify drops a message saying that they can't verify the place of residence.What can i do...

  • Newbie
  • Hello everyone The 3rd of January, just in the payment day of the plan, one of my family members was kicked out after 3 months, I sent the invitation again, but spotify drops a message saying that t...
  • Maria_B
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Help

Just subscribed for premium but does not reflect on my phone app what can I do

  • Casual Listener
  • Just subscribed for premium but does not reflect on my phone app what can I do
  • josephcreed7
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes