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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81073 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655739 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736554 Views
18 replies
29 likes
I have been subscribing to spotify for many months. I lost my GS6 so had Verizon activate my GS4. I downloaded Spotify again, but seem to have lost subscription and everything. Is there a way to retrieve it? Am I still going to be billed each month?
I have been subscribing to spotify for many months. I lost my GS6 so had Verizon activate my GS4. I downloaded Spotify again, but seem to have lost subscription and everything. Is there a way to retr...
161 Views
0 replies
0 likes
Hi, Understand that I have to cancel my current subscription before I am able to activate Singtel premium subscription, however, I have not received any message from Singtel with regards to that. Please kindly advise if I am required to proceed with ...
Hi, Understand that I have to cancel my current subscription before I am able to activate Singtel premium subscription, however, I have not received any message from Singtel with regards to ...
Spotify Star
414 Views
1 replies
0 likes
I have a premium account linked through Facebook. Forgot Facebook account credentials and not able to log into Facebook, therefore can't log on premium Spotify account. Reached out to Facebook three times through email and have yet to get any respons...
I have a premium account linked through Facebook. Forgot Facebook account credentials and not able to log into Facebook, therefore can't log on premium Spotify account. Reached out to Facebook three ...
159 Views
0 replies
0 likes
Hi may I know why I was charged $9.90 on 15-10-15 and 15-11-15 when I had cancelled my subscription? I received a refund of $9.90 on 22-11-15. May I know what happened to my other refund? Please advise? Thank you.
Hi may I know why I was charged $9.90 on 15-10-15 and 15-11-15 when I had cancelled my subscription? I received a refund of $9.90 on 22-11-15. May I know what happened to my other refund? Please advi...
Spotify Star
193 Views
1 replies
0 likes
Hi,Spotify is asking to update my credit card info every month which is too annoying and time consuming. There is no problem w my card and other regular payments are being done without any problem. Only spotify cannot make this asending emails. Addit...
Hi, Spotify is asking to update my credit card info every month which is too annoying and time consuming. There is no problem w my card and other regular payments are being done without any problem....
136 Views
0 replies
0 likes
Hi,With the family plan, can I be the main account holder and also have a 2nd account for work, obviously they wil have with different ip addresses? Thanks
Hi, With the family plan, can I be the main account holder and also have a 2nd account for work, obviously they wil have with different ip addresses? Thanks
Community Legend
191 Views
1 replies
0 likes
I've been one premium account for a few years and was recently given 6 free months by my wireless provider. How do I suspend the payments so I'm not having to pay for the next 6 months when I get it for free?The main thing is I don't want to lose all...
I've been one premium account for a few years and was recently given 6 free months by my wireless provider. How do I suspend the payments so I'm not having to pay for the next 6 months when I get it ...
142 Views
0 replies
0 likes
All of my playlists are gone also I've noticed that there are new playlists and music added to my account. Was I hacked. Can I get it restored?
All of my playlists are gone also I've noticed that there are new playlists and music added to my account. Was I hacked. Can I get it restored?
Roadie
254 Views
2 replies
0 likes
I have tried going to my subscriptions and updating my card info but I enter in my info and the next page wants me to update my college info and I don't go to college I just want the regular premium and to update my card number. How can I do that?
I have tried going to my subscriptions and updating my card info but I enter in my info and the next page wants me to update my college info and I don't go to college I just want the regular premium ...
146 Views
0 replies
0 likes
Hi my account was hacked. I use facebook as a log in probably what saved me as it looks like they are accessing my account using device id and password. They have change my subscription to premier to family since June, and I have been bill for extra....
Hi my account was hacked. I use facebook as a log in probably what saved me as it looks like they are accessing my account using device id and password. They have change my subscriptio...
Roadie
238 Views
1 replies
0 likes
I have a free Premium subscription to Spotify through my mobile phone company. I do not want to be charged on my credit card anymore! How do I get a hold of anyone?
I have a free Premium subscription to Spotify through my mobile phone company. I do not want to be charged on my credit card anymore! How do I get a hold of anyone?
142 Views
0 replies
0 likes
I use Spotify on my PS4 and I used my 1 month free trial then after that it charged me $9.99 for 1 extra month when I thought it was supposed to be $0.99 a month any idea why it's charging me so much more?
I use Spotify on my PS4 and I used my 1 month free trial then after that it charged me $9.99 for 1 extra month when I thought it was supposed to be $0.99 a month any idea why it's charging me so much...
Casual Listener
511 Views
2 replies
0 likes
I wanted to update my payment info due to me changing banks so in order to do that I have to goto the website version of Spotify but as I do that instead of it saying I have student premium it says I have free but I have premium abilities but it won'...
I wanted to update my payment info due to me changing banks so in order to do that I have to goto the website version of Spotify but as I do that instead of it saying I have student premium it says I...
Roadie
246 Views
1 replies
0 likes
So, today I logged into my bank account to be greeted by the news that since November I've been charged twice for my premium subscription (5.99). I do not have a second premium account nor did I click the subscription button twice. I would like a sol...
So, today I logged into my bank account to be greeted by the news that since November I've been charged twice for my premium subscription (5.99). I do not have a second premium account nor did I clic...
Spotify Legend
277 Views
1 replies
0 likes
I went to buy the promotion package of 1.99 for my sister, I entered all the necessary information to make the purchase, and at the moment of confirming it, I was notified by the site that said that I could not complete the purchase because it alread...
I went to buy the promotion package of 1.99 for my sister, I entered all the necessary information to make the purchase, and at the moment of confirming it, I was notified by the site that said that ...
Newbie
188 Views
1 replies
0 likes
my spotify logged me out and i usually have it connected to my facebook but even with facebook log it it will not let me use it
my spotify logged me out and i usually have it connected to my facebook but even with facebook log it it will not let me use it
Roadie
303 Views
1 replies
0 likes
My account shows as a family plan ...i want to know if i can add more people and still just paid 8.99 for 5 ..or is 8.9o times 5
My account shows as a family plan ...i want to know if i can add more people and still just paid 8.99 for 5 ..or is 8.9o times 5
Spotify Star
193 Views
1 replies
0 likes
Why do i have a download limit on my account if i have premium? And less then 1200 songs..?
Why do i have a download limit on my account if i have premium? And less then 1200 songs..?
Community Legend
320 Views
1 replies
0 likes
Hi, Recently purchased a new Iphone 7. Transferred details over from old phone and for some reason my spotify details did not come with it. Now its saying that I don't have a premium account, and showing playlists and info from ages ago.Thought I was...
Hi, Recently purchased a new Iphone 7. Transferred details over from old phone and for some reason my spotify details did not come with it. Now its saying that I don't have a premium account, ...
Roadie
300 Views
1 replies
0 likes
I have enabeled every notifications and I still haven't recieved the email with my statistics. Is it possible that I'll get it in a few days?
I have enabeled every notifications and I still haven't recieved the email with my statistics. Is it possible that I'll get it in a few days?
Casual Listener
312 Views
2 replies
1 likes
