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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 421711 Views
  • 965 replies
  • 108 likes
  • Account
  • 421711 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1186624 Views
  • 119 replies
  • 116 likes
  • Account
  • 1186624 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • twiggypopclaudia
  • Visitor
  • 103498 Views
  • 69 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103498 Views
  • 69 replies
  • 10 likes

I changed mi credit card,spotify does not keep my inscription Fee. It charges me double.

I had my credit card plastic changed by my bank.When I want to change it in my spotify suscription, it changes my fee. to the double!!! haw can I keep my original price? 2,34 U$A

  • Newbie
  • I had my credit card plastic changed by my bank. When I want to change it in my spotify suscription, it changes my fee. to the double!!!   haw can I keep my original price? 2,34 U$A
  • Masta_22
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Stolen facebook account

About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and email account. I thought my subscription got termi...

  • Newbie
  • About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and...
  • Masta_22
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium promo subscription 3 months BR

I bought spotify within the 3 month promotion, but only received 1.How do I contact the company to resolve this issue?

  • Casual Listener
  • I bought spotify within the 3 month promotion, but only received 1. How do I contact the company to resolve this issue?
  • Idavies
  • Casual Listener
  • 592 Views
  • 2 replies
  • 0 likes
  • 592 Views
  • 2 replies
  • 0 likes

Subscribe pomoc(help)

Jak kupić 3 miesiące premium za 5 zł? I jak uzyskać zniżkę studencką?How to buy 3 month premium for 1€? And how to get the student discount?

  • Casual Listener
  • Jak kupić 3 miesiące premium za 5 zł? I jak uzyskać zniżkę studencką? How to buy 3 month premium for 1€? And how to get the student discount?
  • Maxim
  • Spotify Star
  • 196 Views
  • 3 replies
  • 0 likes
  • 196 Views
  • 3 replies
  • 0 likes

montly charges

Hello, we just got Google Home and were requesting music and it defaulted to Spotify. I just found out that somehow we were charged $9.99 for the service. I did not ever add payment information nor do I have a Spotify account. How do I get in touch w...

  • Casual Listener
  • Hello, we just got Google Home and were requesting music and it defaulted to Spotify. I just found out that somehow we were charged $9.99 for the service. I did not ever add payment information nor d...
  • LennyR0707
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Other
  • 320 Views
  • 2 replies
  • 0 likes

I have a problem please help me

I have a problem.. I forgot the my account informations. i dont have e-mail etc. How i can leave from Spotify Premium..?

  • Newbie
  • I have a problem.. I forgot the my account informations. i dont have e-mail etc. How i can leave from Spotify Premium..?
  • MattSuda
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

I signed the premium twice, it was approved on my credit card and my account is still free

Hello! Yesterday I made a subscription to the premium, but it did not work the first time, being credited to the credit card, I made the acquisition process again, was again credited to the card and my account was not in the premium version. How do I...

  • Newbie
  • Hello! Yesterday I made a subscription to the premium, but it did not work the first time, being credited to the credit card, I made the acquisition process again, was again credited to the card and ...
  • MattSuda
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Solved!! What happens with Spotify Unlimited after spotify student account period?

I have a spotify unlimited account but am eligable for the spotify student uk account. However, this only lasts for 12 months so, after 12 months will my account automatically become £9.99 p/m premium or can I return to my £4.99 p/m spotify unlimited...

  • Regular
  • I have a spotify unlimited account but am eligable for the spotify student uk account. However, this only lasts for 12 months so, after 12 months will my account automatically become £9.99 p/m premiu...
  • karleden
  • Regular
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
    Unlimited
  • 344 Views
  • 2 replies
  • 0 likes

Cancelled yet still being charged 2 months on

I'm still being charged £12.99 a month 2 months after cancelling my subscription.... I was thinking of rejoining but seeing as I'm £25.98 down I quickly rethinking this idea as I can't seem to get any sort of actual contact with Spotify to rectify th...

  • Casual Listener
  • I'm still being charged £12.99 a month 2 months after cancelling my subscription.... I was thinking of rejoining but seeing as I'm £25.98 down I quickly rethinking this idea as I can't seem to get an...
  • Masta_22
  • Roadie
  • 410 Views
  • 5 replies
  • 0 likes
  • 410 Views
  • 5 replies
  • 0 likes

Solved!! Problema con mi suscripción a traves del colaborador MOVISTAR

Hola buenas tardes. Vincule mi cuenta PREMIUM de spotify con Movistar hace 4 o 5 meses porque era cliente de esa empresa y me salía más barato. Me cambié de compañia hace 2 o 3 meses a otra y se suponía que la vinculación de mi cuenta sería ahora ind...

  • Casual Listener
  • Hola buenas tardes. Vincule mi cuenta PREMIUM de spotify con Movistar hace 4 o 5 meses porque era cliente de esa empresa y me salía más barato.   Me cambié de compañia hace 2 o 3 meses a otr...
  • gofion34
  • Newbie
  • 1880 Views
  • 22 replies
  • 0 likes
  • 1880 Views
  • 22 replies
  • 0 likes

Premium account turned into Free account

I have Spotify premium which my daughter and wife use regularly and I use occasionaly. I have created playlists in the past etc. For the past few months however, whenever I try to use spotify via my mobile it comes up as spotify free. Today I logged ...

  • Casual Listener
  • I have Spotify premium which my daughter and wife use regularly and I use occasionaly. I have created playlists in the past etc. For the past few months however,  whenever I try to use spotify v...
  • dodger
  • Casual Listener
  • 807 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 807 Views
  • 2 replies
  • 0 likes

Spotify family plan question

Hello fellow Spotify users! I'm here to ask about the Spotify family plan, My friend who does not live with me wants to join a premium account with me but he does not have any credit cards so I thought maybe I should subscribe to a 2 user family plan...

  • Casual Listener
  • Hello fellow Spotify users! I'm here to ask about the Spotify family plan, My friend who does not live with me wants to join a premium account with me but he does not have any credit cards so I thoug...
  • fitramadina
  • Newbie
  • 799 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 799 Views
  • 3 replies
  • 0 likes

Reembolso - Refund

Compre una cuenta familiar pero recibí una cuenta premium normal en su lugar, necesito un reembolso para adquirir la cuenta familiar nuevamente. Buy a family account but i received a regular premium account instead, i need a refund to purchase the fa...

  • Newbie
  • Compre una cuenta familiar pero recibí una cuenta premium normal en su lugar, necesito un reembolso para adquirir la cuenta familiar nuevamente.   Buy a family account but i received a regular...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Spotify Premium Subscription

When I signed up for Spotify a day before new years. I kept getting Ads to upgrade to the 3 months of premium for .99 cents but everytime I tried to press it to add to my account it didnt work. Is it too late now to try to add? I'm unsure on if the a...

  • Newbie
  • When I signed up for Spotify a day before new years. I kept getting Ads to upgrade to the 3 months of premium for .99 cents but everytime I tried to press it to add to my account it didnt work. Is it...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Premium for Family - Administrator death

What happens it the Family Administrator passes away? How can the name of the administrator be removed from account? and how can someone else in the family be made the administrator so that family does not loose premium family access?

  • Casual Listener
  • What happens it the Family Administrator passes away?     How can the name of the administrator be removed from account? and how can someone else in the family be made the administrator s...
  • Maxim
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • Premium
  • 465 Views
  • 1 replies
  • 0 likes

Family Subscription

My brother set up his account and added me via my email address but I can't seem to get access. Am I supposed to set up a whole other username or use his?

  • Newbie
  • My brother set up his account and added me via my email address but I can't seem to get access. Am I supposed to set up a whole other username or use his?
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

same family member but with a new email account

Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but unsuccessfully.I also tried to find how I can contact ...

  • Casual Listener
  • Hi. I have a problem with my family spotify. One of my sons had to change his email account and as we was already registered, I cannot add him with his new account. I tried every possible way but uns...
  • kguasa
  • Casual Listener
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Family Subscription Problem

Basically I have got the family plan and have invited my daughter by email to join the family group, when she get the link by email i click on it and it brings her to the log in page, which i log into but then it comes up with the follwing: Cannot jo...

  • Casual Listener
  • Basically I have got the family plan and have invited my daughter by email to join the family group, when she get the link by email i click on it and it brings her to the log in page, which i log int...
  • Maxim
  • Spotify Star
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes