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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8476 Views
  • 1 replies
  • 9 likes
  • Security
  • 8476 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475673 Views
  • 978 replies
  • 111 likes
  • Account
  • 475673 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208044 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208044 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119235 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119235 Views
  • 72 replies
  • 12 likes

Charged Twice

Spotify has now charged me twice a month for 3 months. I had looked into it when it first happened, and saw posts about how sometimes that happens and that the extra charge would just be credited and not billed the following month. Well, that hasn't ...

  • Newbie
  • Spotify has now charged me twice a month for 3 months. I had looked into it when it first happened, and saw posts about how sometimes that happens and that the extra charge would just be credited and...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Account hacked, email and password changed

I've always logged on via facebook. Today I noticed that someone else was using my spotify. I checked my account info and they have changed both my email and password. Since any contact forms i'll use will be sent to the hackers email there's not muc...

  • Newbie
  • I've always logged on via facebook. Today I noticed that someone else was using my spotify. I checked my account info and they have changed both my email and password. Since any contact forms i'll us...
  • ErikG
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • Account
  • 348 Views
  • 1 replies
  • 0 likes

se puede escuchar en mas de 1 equipo

Quiero saber si soy premium usuario sí puedo USAR mi Cuenta en mas de 1 Aparato, Lo Que por él intentado y no Funciona.Saben si Alguna forma de Poder Hacerlo AUNQUE Adicional Coste del tenga? Quiero Que se ESCUCHE en mi compu y en mi ipad al Mismo Ti...

  • Newbie
  • Quiero saber si soy premium usuario sí puedo USAR mi Cuenta en mas de 1 Aparato, Lo Que por él intentado y no Funciona. Saben si Alguna forma de Poder Hacerlo AUNQUE Adicional Coste del tenga? Quier...
  • Pepe1960
  • Newbie
  • 384 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 384 Views
  • 2 replies
  • 0 likes

Betalt och ingenting händer!!

Hejsan, jag betalade för att får spotify premium men inget händer och jag har fortfarande kvar gratis variationen.. Vad har jag gjort för fel?

  • Newbie
  • Hejsan, jag betalade för att får spotify premium men inget händer och jag har fortfarande kvar gratis variationen.. Vad har jag gjort för fel?
  • stigskarp
  • Newbie
  • 344 Views
  • 1 replies
  • 1 likes
  • 344 Views
  • 1 replies
  • 1 likes

Change language in account overview

Anyway to change language in account overview. It is quite confusing because I am already used to English language rather than Indonesian language which is my own country. For example, I did not even know the word 'tautan' which means link in English...

  • Newbie
  • Anyway to change language in account overview. It is quite confusing because I am already used to English language rather than Indonesian language which is my own country. For example, I did not even...
  • Maxim
  • Spotify Star
  • 575 Views
  • 1 replies
  • 0 likes
  • Windows
  • 575 Views
  • 1 replies
  • 0 likes

Headspace+Spotify Pay with Paypal?

Hi!I want to upgrade my premium spotify account with de headspace deal. Currently i'm paying monthly with paypal. But when I want to upgrade with the headspace deal I can't choose paypal. There are only creditcard options for payment. Is there a poss...

  • Regular
  • Hi! I want to upgrade my premium spotify account with de headspace deal. Currently i'm paying monthly with paypal. But when I want to upgrade with the headspace deal I can't choose paypal. Th...
  • risc12
  • Casual Listener
  • 775 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 775 Views
  • 3 replies
  • 0 likes

Superuser Contribution Secret playlist

I create a playlist, I leave it secret, but this playlist is collaborative, in my profile it does not appear as public, but if I go in the profile of who is following the playlist it appears as if it was public, I would like to know how to do it She ...

  • Casual Listener
  • I create a playlist, I leave it secret, but this playlist is collaborative, in my profile it does not appear as public, but if I go in the profile of who is following the playlist it appears as if it...
  • Leo
  • Spotify
  • 490 Views
  • 3 replies
  • 0 likes
  • 490 Views
  • 3 replies
  • 0 likes

change payment does´t work?

https://www.spotify.com/se/account/subscription/change-payment/The link work not!

  • Casual Listener
  • https://www.spotify.com/se/account/subscription/change-payment/ The link work not!  
  • lindgren142
  • Casual Listener
  • 237 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 237 Views
  • 4 replies
  • 0 likes

Got Premium but Account still on Free

Hey guys! Spotify Newbie here. Gave up on Apple Music for so many reasons. When I realized its easier to use Spotify, it was a no brainer not to get Spotify Premium. Gave my payment details and Spotify notified me of my receipt for my Premium subscri...

  • Newbie
  • Hey guys! Spotify Newbie here. Gave up on Apple Music for so many reasons. When I realized its easier to use Spotify, it was a no brainer not to get Spotify Premium. Gave my payment details and Spoti...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Is this E-Mail Legit or scam?

Hey my account got hacked recently so i got in contact with the support i hope and they asked for the devices I logged into the last 30 days. I wanted to ask if this address is legit."noreply@salesforce.com im Auftrag von support@spotify.com "

  • Casual Listener
  • Hey my account got hacked recently so i got in contact with the support i hope and they asked for the devices I logged into the last 30 days. I wanted to ask if this address is legit. "noreply@sales...
  • Maxim
  • Spotify Star
  • 3863 Views
  • 7 replies
  • 0 likes
  • 3863 Views
  • 7 replies
  • 0 likes

I am paying for a premium account but when I log in to my account it says I am on SpotifyFree...

Hi, I am paying for a premium account but when I log in to my account it says I am on SpotifyFree... Can someone please advise? Thanks,Zahra

  • Casual Listener
  • Hi,   I am paying for a premium account but when I log in to my account it says I am on SpotifyFree...   Can someone please advise?   Thanks, Zahra  
  • Maxim
  • Spotify Star
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Subscription Payment

I want to buy premium and I have money on the app store I want to use. Is there anyway I can use that to pay for the subscription instead of a card?

  • Newbie
  • I want to buy premium and I have money on the app store I want to use. Is there anyway I can use that to pay for the subscription instead of a card?
  • Jacob
  • Community Legend
  • 333 Views
  • 2 replies
  • 1 likes
  • 333 Views
  • 2 replies
  • 1 likes

Solved!! Need a montlhy bill

Hi,I need a monthly bill with :- amount- service sold (premium for family in my case)- VAT code or French SIREN #- full name and address (you have it as I'm premium for family member) How to get this?I need all of those details for reimbursement matt...

  • Regular
  • Hi, I need a monthly bill with : - amount - service sold (premium for family in my case) - VAT code or French SIREN # - full name and address (you have it as I'm premium for family member) &nbs...
  • Gourmetclub
  • Newbie
  • 1247 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 1247 Views
  • 9 replies
  • 0 likes

Solved!! Cannot Search for my account

Hi recently I have been noticing that people are unable to find me on spotify. When they search my full spotify name it says no accounts exist. For someone to follow me I have to follow them first and then they have to go through their followers to f...

  • Regular
  • Hi recently I have been noticing that people are unable to find me on spotify. When they search my full spotify name it says no accounts exist. For someone to follow me I have to follow them first an...
  • Maxim
  • Spotify Star
  • 1076 Views
  • 9 replies
  • 0 likes
  • 1076 Views
  • 9 replies
  • 0 likes

Porque si ya introduci mi tarjeta. Para premium aún me siguen saliendo anuncios. Y no me deja escog

Porque si ya introduci mi tarjeta para obtener premium aún me siguen saliendo anuncios. Y no me deja escoger la canción

  • Newbie
  • Porque si ya introduci mi tarjeta para obtener premium aún me siguen saliendo anuncios. Y no me deja escoger la canción
  • heckda
  • Regular
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Solved!! family account disabled

Hello,In december I updated my creditcard and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switched it back to family account however the account of my wife ...

  • Newbie
  • Hello, In december I updated my creditcard  and now i find out while in the philippines that my account has been disabled. I put in my creditcard again and it now says I have premium. I switche...
  • Jordan_Eastman
  • Casual Listener
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Subscribed through ooredoo, can't log in with its given username and password? HELP!

I have an old account that is connected to facebook, before I can use the service Ooredoo partners despite using this account, but now I can not, so I decided to create a new account via * 123 * 123 # Ooredoo. I have been given a reply sms username: ...

  • Newbie
  • I have an old account that is connected to facebook, before I can use the service Ooredoo partners despite using this account, but now I can not, so I decided to create a new account via * 123 * 123 ...
  • Tomkelv
  • Newbie
  • 527 Views
  • 1 replies
  • 1 likes
  • 527 Views
  • 1 replies
  • 1 likes

Spotify Family and Student discount

I have recently gone back to school and so funds are tight for my family right now. We currently have spotify family. I have a special needs daughter that is constantly listening to music but I will not allow her to have my phone in fear that she bre...

  • Newbie
  • I have recently gone back to school and so funds are tight for my family right now. We currently have spotify family. I have a special needs daughter that is constantly listening to music but I will ...
  • Bittencourt
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Spotify premium em spotify family

Eu já paguei o mês do meu premium, mas meus amigos querem trocar, e comprar o family e dividirmos, sera que tem como abater o family no que eu já paguei? Pois só expira dia 24/02

  • Newbie
  • Eu já paguei o mês do meu premium, mas meus amigos querem trocar, e comprar o family e dividirmos, sera que tem como abater o family no que eu já paguei? Pois só expira dia 24/02
  • Bittencourt
  • Spotify Star
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Superuser Contribution No Notification for private message

I don't get any notification, when somebody sends me a private message with a link to an artist/song. There is also always written, that I haven't listened to the song yet, eventhough that's not true.I already controlled all the settings, but there i...

  • Newbie
  • I don't get any notification, when somebody sends me a private message with a link to an artist/song.  There is also always written, that I haven't listened to the song yet, eventhough that's n...
  • Maria_B
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 166 Views
  • 1 replies
  • 0 likes