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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84766 Views

9 replies

2 likes

Account
Login
  • 84766 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

661741 Views

13 replies

4 likes

Account
  • 661741 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

743788 Views

18 replies

29 likes

  • 743788 Views
  • 18 replies
  • 29 likes

No connection with facebook friends

Hi,I've just made a spotify account, but I accidently blocked spotify access to my friendslist. Now I can't follow my facebook friends, how can I fix this?

Casual Listener

Hi, I've just made a spotify account, but I accidently blocked spotify access to my friendslist. Now I can't follow my facebook friends, how can I fix this?

mitchelldehaan

Casual Listener

224 Views

2 replies

0 likes

  • 224 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify pauses, because it is being used somewhere else

I look at the different threads in here, and I used the log out of all places feature on my account settings. It is not working. I have not shared my account to anyone, since it is my Facebook account.Please help me get this fixed. I am going insane ...

Newbie

I look at the different threads in here, and I used the log out of all places feature on my account settings. It is not working. I have not shared my account to anyone, since it is my Facebook accoun...

SergioDavid

Roadie

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe to 9DKK premium offer

I can't seem to able to subscribe to the 9DKK premium offer... when I have entered my payment info, it just says that i MIGHT have had premium before?!?! I have never had Spotify up until now...!what is wrong with the system?

Newbie

I can't seem to able to subscribe to the 9DKK premium offer... when I have entered my payment info, it just says that i MIGHT have had premium before?!?! I have never had Spotify up until now...! wh...

SergioDavid

Roadie

206 Views

1 replies

0 likes

Premium
Subscription
  • 206 Views
  • 1 replies
  • 0 likes

NECESITO ACLARACION URGENTE!!

Buenos días a todos,Tengo Premium ya desde hará como 5 años con spotify, mi hermana también hará ya unos años y ahora queremos que mi madre se una a spotify.El Plan Familiar es genial, asi ella puede escuchar nuestras canciones y ademas nos ahorramos...

Newbie

Buenos días a todos, Tengo Premium ya desde hará como 5 años con spotify, mi hermana también hará ya unos años y ahora queremos que mi madre se una a spotify. El Plan Familiar es genial, asi ella p...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Error 404

I payed monthly payments but I can't listening to music Coz I can't log in. Pls help me what can I do. I try many things. I deleted the application than I downloaded again ect...

Newbie

I payed monthly payments but I can't listening to music Coz I can't log in. Pls help me what can I do. I try many things. I deleted the application than I downloaded again ect...

150 Views

0 replies

0 likes

  • 150 Views
  • 0 replies
  • 0 likes

Can't play all songs from album

Hello, I've found the new album xmas album from helene fischer on spotify, but I can only play 2 songs of the album. I am premium user, why I can't play it?How to get it work? Link to album:https://open.spotify.com/album/2EtI0n1ZrICvZYgNWwmwOR Thanks

Newbie

Hello,   I've found the new album xmas album from helene fischer on spotify,   but I can only play 2 songs of the album. I am premium user, why I can't play it? How to get it work? &n...

MartinStoichkov

Community Legend

297 Views

1 replies

0 likes

Premium
  • 297 Views
  • 1 replies
  • 0 likes

Spotify Premium for 0,99€ via Paypal redirects back to the "Get Spotify Premium new" Page

Dear fellows, just like the subject message says I am facing the following problem:After checking out that 0,99€ for three months offer and paying via paypal I get redirected to that payment site again (the site where you can choose the payment metho...

Casual Listener

Dear fellows,   just like the subject message says I am facing the following problem: After checking out that 0,99€ for three months offer and paying via paypal I get redirected to that payme...

Maxim

Spotify Star

334 Views

3 replies

0 likes

  • 334 Views
  • 3 replies
  • 0 likes

Year in Review 2016

I'd like to start by saying I've seen the solution provided on other inquiries letting people know why they may not have received a year in review email. However, I seem to meet all the criteria for having received one and still didn't (even though I...

Casual Listener

I'd like to start by saying I've seen the solution provided on other inquiries letting people know why they may not have received a year in review email. However, I seem to meet all the criteria for ...

coleduprie1

Visitor

6515 Views

5 replies

11 likes

Account
Other
  • 6515 Views
  • 5 replies
  • 11 likes

Abbonamento 0,99

Ho visto l'offerta è ho provato ad attivarla, ho fatto l'accesso con facebook ed ho inserito i dati della mia carta. Non mi ha fatto contonuare dicendo "inserire numero carta valida" e me lo aspettavo perché su alcuni siti la mia carta non funziona, ...

Newbie

Ho visto l'offerta è ho provato ad attivarla, ho fatto l'accesso con facebook ed ho inserito i dati della mia carta. Non mi ha fatto contonuare dicendo "inserire numero carta valida" e me lo aspettav...

183 Views

0 replies

0 likes

  • 183 Views
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  • 0 likes

Superuser Contribution Email Change Not Allowed

I wasn't able to recieve my 'year in music' stats by email this year as the email linked to my current spotify account I can't access.I tried to change my email, by finding the old account with the email I want and changing it, and then logging back ...

Newbie

 I wasn't able to recieve my 'year in music' stats by email this year as the email linked to my current spotify account I can't access. I tried to change my email, by finding the old account wi...

RodrigoPalma

Roadie

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Premium Subscription

Around twelve hours ago, I purchased Spotify premium. I know the payment went through as I received a receipt email from Spotify, though the app is still under the impression that I am using free Spotify. What can I do so that I have my premium Spoti...

Newbie

Around twelve hours ago, I purchased Spotify premium. I know the payment went through as I received a receipt email from Spotify, though the app is still under the impression that I am using free Spo...

Maxim

Spotify Star

236 Views

1 replies

1 likes

Premium
Subscription
  • 236 Views
  • 1 replies
  • 1 likes

Superuser Contribution Connecting facebook account

Hi,I badly need your help!I have a facebook account and i had a Spotify account connected to it. I dont really want that account anymore since ive had so much trouble with it on my payment. I have a new Spotify account that i am currently paying for ...

Visitor

Hi, I badly need your help! I have a facebook account and i had a Spotify account connected to it. I dont really want that account anymore since ive had so much trouble with it on my payment. I h...

SergioDavid

Roadie

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

username changed suddenly in some devices

Like what I said in the topic, but in my desktop, the username have not changed.In my phone and laptop, the username changed to 'dice hugo' which I have never changed it (and I know the username could not be changed lol). I am a girl and my friends s...

Newbie

Like what I said in the topic, but in my desktop, the username have not changed. In my phone and laptop, the username changed to 'dice hugo' which I have never changed it (and I know the username co...

170 Views

0 replies

0 likes

Account
Other
  • 170 Views
  • 0 replies
  • 0 likes

$0.99 offer

I recently purchased the premium offer for 0.99 for 3 months. But today i just realized i was just being charged $1.02, Why is that so?

Newbie

I recently purchased the premium offer for 0.99 for 3 months. But today i just realized i was just being charged $1.02, Why is that so?

157 Views

0 replies

0 likes

  • 157 Views
  • 0 replies
  • 0 likes

Spotify interface is different on Samsung & Rocku to Android

I subscribed to premium in order to use Spotify through my tv's which used Samsung online steaming and Rocku. While that allowed me to play music through those devices the Spotify menu did not contain "libraries" or "radio" and there was no way, I co...

Newbie

I subscribed to premium in order to use Spotify through my tv's which used Samsung online steaming and Rocku. While that allowed me to play music through those devices the Spotify menu did not contai...

179 Views

0 replies

0 likes

Premium
  • 179 Views
  • 0 replies
  • 0 likes

My song is linked to another artist

Hey Everyone, I have a single I released a few months ago"Hard Out Here" Rome'z ft G-Netics & Fudge (prod. by Valentine)on spotify when I click the artist link for it its linked to another artists page his name is Romez. I was not aware that such a a...

Casual Listener

Hey Everyone,  I have a single I released a few months ago "Hard Out Here" Rome'z ft G-Netics & Fudge (prod. by Valentine) on spotify when I click the artist link for it its linked to ano...

Ro133Ent

Casual Listener

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

charged but no upgrade?

So recently I got an email saying that Spotify couldn't take a payment from me so I was back to the standard subscription. However, I then re-purchased premium and it successfully charged my card but I never got the upgrade. Now im afraid if I try ag...

Newbie

So recently I got an email saying that Spotify couldn't take a payment from me so I was back to the standard subscription. However, I then re-purchased premium and it successfully charged my card but...

MartinStoichkov

Community Legend

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lotfi

If you pay for the primium account you get the first 3 month for €0,99. Why i paid €9,99 and not €0,99 for my first month?

Newbie

If you pay for the primium account you get the first 3 month for €0,99. Why i paid €9,99 and not €0,99 for my first month?

SergioDavid

Roadie

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

No me permite descargar más

Hola! Tengo cuenta premium, hoy traté de descargar un nuevo álbum y me apareció un mensaje de error mencionando que ya llegué al limite de descargas, para descargar tengo que eliminar algunas de mis descargas. A todos los pasa eso? O solo es mi celul...

Newbie

Hola! Tengo cuenta premium, hoy traté de descargar un nuevo álbum y me apareció un mensaje de error mencionando que ya llegué al limite de descargas, para descargar tengo que eliminar algunas de mis ...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes