Spotify opens on another device when I start playing song

I have spotify premium (non-family plan) and use my account on multiple devices (phone, tablet, desktop). This usually works as expected - if I start playing a song on my phone while my desktop is playing, it pauses the desktop and starts playing on ...

• johndavid400
• Newbie
• I have spotify premium (non-family plan) and use my account on multiple devices (phone, tablet, desktop). This usually works as expected - if I start playing a song on my phone while my desktop is pl...
• 2017-01-09 5:41:18 PM
• 2017-01-09 5:52:37 PM
• ErikG
• Roadie
• 3293 Views
• 1 replies
• 0 likes

Hallo . I want ask if you fiks the payment right when change from premium to family .

• Knallis68
• Newbie
• 2017-01-09 5:28:03 PM
• 2017-01-09 5:51:08 PM
• PilotAC
• Community Legend
• 177 Views
• 1 replies
• 0 likes
• Account

Paying twice - Both paying through iTunes and directly through Spotify

iTunes asked to update my credit card info. In doing so, I was transferred to Spotify and updated my card here. However, now both Spotify and iTunes charge me. Please return the money and stop charging me twice.

• ah-254
• Newbie
• iTunes asked to update my credit card info. In doing so, I was transferred to Spotify and updated my card here. However, now both Spotify and iTunes charge me. Please return the money and stop c...
• 2017-01-09 1:30:14 PM
• 2017-01-09 5:42:10 PM
• Bittencourt
• Spotify Star
• 247 Views
• 2 replies
• 0 likes
• Account

Spotify for company resources what is possible?

We would like to give all our staff a spotify account to listen to his own music,There is a familly subscription but this is not for companies.What would be the best solution here. Aprox 20 resources.

• StevenLeen
• Newbie
• We would like to give all our staff a spotify account to listen to his own music, There is a familly subscription but this is not for companies. What would be the best solution here. Aprox 20 resou...
• 2017-01-09 4:37:59 PM
• 2017-01-09 5:32:31 PM
• Maxim
• Spotify Star
• 186 Views
• 1 replies
• 0 likes

Premium subscription doesn't work

Yesterday my subscription ran out because I didn't have enough money on my iTunes account, so I went to the store and bought a new iTunes card and I payed my bill for the subscription. The money came out of my account but I did not receive a receipt ...

• Chanellerachel
• Newbie
• Yesterday my subscription ran out because I didn't have enough money on my iTunes account, so I went to the store and bought a new iTunes card and I payed my bill for the subscription. The money came...
• 2017-01-09 3:52:42 PM
• 2017-01-09 3:59:49 PM
• Masta_22
• Roadie
• 142 Views
• 1 replies
• 0 likes

Unexpected Charges

Hello, I've been getting unexpected charges on my credit card for the premium subscription but I don't know where it's coming from. I tried to check already if I do have any other accounts by logging in using FB or using my e-mail and username but al...

• hoyanjeila
• Newbie
• Hello, I've been getting unexpected charges on my credit card for the premium subscription but I don't know where it's coming from. I tried to check already if I do have any other accounts by logging...
• 2017-01-09 9:46:03 AM
• 2017-01-09 3:56:48 PM
• Masta_22
• Roadie
• 205 Views
• 1 replies
• 0 likes

Family premium - wrong address

Hey guys!Need some help, my brother just signed up with Spotify family premium and sent me the invitation link but when I enter our address on the subscription page, it results in an error that it can't verify the address.What can I do in this case?T...

• meowmeow3
• Newbie
• Hey guys! Need some help, my brother just signed up with Spotify family premium and sent me the invitation link but when I enter our address on the subscription page, it results in an error that it ...
• 2017-01-09 12:47:11 PM
• 2017-01-09 3:51:49 PM
• Masta_22
• Roadie
• 507 Views
• 1 replies
• 0 likes

3 months for £9.99?

Hi,I downsized my out goings before Christmas and cancelled my subscription but I got a "comeback" email from Spotify offering 3 months premium for £9.99 .I clicked to accept and it offered to add to my phone bill which I also clicked on.I completed ...

• user-removed
• Visitor
• Hi, I downsized my out goings before Christmas and cancelled my subscription but I got a "comeback" email from Spotify offering 3 months premium for £9.99 . I clicked to accept and it offered to ad...
• 2017-01-09 1:47:16 PM
• 2017-01-09 3:46:23 PM
• Masta_22
• Roadie
• 624 Views
• 1 replies
• 0 likes

[All Platforms] language and country buttons

Dear all,I opened an account today. I am located in Germany but the settings in my accounts says US and I can't change to Germany. Could you please change it for me? BR MArie

• user-removed
• Visitor
• Dear all, I opened an account today. I am located in Germany but the settings in my accounts says US and I can't change to Germany. Could you please change it for me?   BR  MArie
• 2017-01-09 1:50:43 PM
• 2017-01-09 3:42:15 PM
• Masta_22
• Roadie
• 178 Views
• 1 replies
• 0 likes

change credit card

How to change the credit card details of a registered card? The standard process via subscription, update details etc. does not work. I read the community about needing to cancel the subscription and re-register but that cannot be the solution? This ...

• joegross99
• Newbie
• How to change the credit card details of a registered card? The standard process via subscription, update details etc. does not work. I read the community about needing to cancel the subscription and...
• 2017-01-09 2:32:40 PM
• 2017-01-09 3:35:07 PM
• Masta_22
• Roadie
• 227 Views
• 1 replies
• 0 likes

I changed mi credit card,spotify does not keep my inscription Fee. It charges me double.

I had my credit card plastic changed by my bank.When I want to change it in my spotify suscription, it changes my fee. to the double!!! haw can I keep my original price? 2,34 U$A

• mia-luz
• Newbie
• I had my credit card plastic changed by my bank. When I want to change it in my spotify suscription, it changes my fee. to the double!!!   haw can I keep my original price? 2,34 U$A
• 2017-01-09 2:41:26 PM
• 2017-01-09 3:28:55 PM
• Masta_22
• Roadie
• 182 Views
• 1 replies
• 0 likes

Stolen facebook account

About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and email account. I thought my subscription got termi...

• Zaaaaab
• Newbie
• About a year ago, my phone was stolen and my facebook account (which was used to create a spotify account) was hacked. The person who stole my phone was able to change the password of my facebook and...
• 2017-01-09 2:43:08 PM
• 2017-01-09 3:25:52 PM
• Masta_22
• Roadie
• 187 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium
  Subscription

Subscribe pomoc(help)

Jak kupić 3 miesiące premium za 5 zł? I jak uzyskać zniżkę studencką?How to buy 3 month premium for 1€? And how to get the student discount?

• X7_Sanich
• Casual Listener
• Jak kupić 3 miesiące premium za 5 zł? I jak uzyskać zniżkę studencką? How to buy 3 month premium for 1€? And how to get the student discount?
• 2017-01-08 12:34:26 AM
• 2017-01-09 3:03:42 PM
• Maxim
• Spotify Star
• 209 Views
• 3 replies
• 0 likes

montly charges

Hello, we just got Google Home and were requesting music and it defaulted to Spotify. I just found out that somehow we were charged $9.99 for the service. I did not ever add payment information nor do I have a Spotify account. How do I get in touch w...

• LennyR0707
• Casual Listener
• Hello, we just got Google Home and were requesting music and it defaulted to Spotify. I just found out that somehow we were charged $9.99 for the service. I did not ever add payment information nor d...
• 2017-01-06 4:46:50 PM
• 2017-01-09 12:58:44 PM
• LennyR0707
• Casual Listener
• 335 Views
• 2 replies
• 0 likes
• Other

I have a problem please help me

I have a problem.. I forgot the my account informations. i dont have e-mail etc. How i can leave from Spotify Premium..?

• Alp4
• Newbie
• I have a problem.. I forgot the my account informations. i dont have e-mail etc. How i can leave from Spotify Premium..?
• 2016-12-16 9:34:08 PM
• 2017-01-09 12:22:57 PM
• MattSuda
• Spotify Star
• 231 Views
• 1 replies
• 0 likes

I signed the premium twice, it was approved on my credit card and my account is still free

Hello! Yesterday I made a subscription to the premium, but it did not work the first time, being credited to the credit card, I made the acquisition process again, was again credited to the card and my account was not in the premium version. How do I...

• SarahMachado01
• Newbie
• Hello! Yesterday I made a subscription to the premium, but it did not work the first time, being credited to the credit card, I made the acquisition process again, was again credited to the card and ...
• 2016-12-25 9:16:48 PM
• 2017-01-09 12:17:59 PM
• MattSuda
• Spotify Star
• 159 Views
• 1 replies
• 0 likes

Cancelled yet still being charged 2 months on

I'm still being charged £12.99 a month 2 months after cancelling my subscription.... I was thinking of rejoining but seeing as I'm £25.98 down I quickly rethinking this idea as I can't seem to get any sort of actual contact with Spotify to rectify th...

• Sidneypliff
• Casual Listener
• I'm still being charged £12.99 a month 2 months after cancelling my subscription.... I was thinking of rejoining but seeing as I'm £25.98 down I quickly rethinking this idea as I can't seem to get an...
• 2017-01-06 5:39:37 PM
• 2017-01-09 11:17:47 AM
• Masta_22
• Roadie
• 430 Views
• 5 replies
• 0 likes