Accounts

Spotify Down?

I recently switched accounts and transferred al my music to a new one, but now on the PlayStation and Android app it isn't working? Only on the web player. My account isn't connecting anymore and I can't tell if it's me or Spotify. Do I have to get a...

Recently changed email adress for spotify, how to get year in music

I changed the email adress for my spotify account today, how can i recieve the year in music email?

erro no cartão

tento colocar o cartão de credito para assinar a conta premium, mas fica dizendo que esta em um dia ruim... alguém ajuda??

Spotify Not Working

Wow, I can't believe there isn't a call center for this site. I feel like this issue would be resolved in a minute. Anyway, I had to cancel the credit card that was linked to my account. I forgot to update spotify with the new information. Now, when ...

Change addres for Premium Family

Hello together,i have create a family premium account. first spotify ask after the addres of my family members. here i insert the wrong adress (not mine, the name and adress of member) where i can i change the adress ? not the email Thanks Mike

My profile name is a bunch of numbers

Hi, my profile name is just a bunch of numbers and letters.I don't know why but I couldn't fix it.I read that it has something to do with my facebook account...

Superuser Contribution I'm a premium account holder and am trying to sign up on roku but won't recognise my log in detail

Recent Changes to Followers

Hello,This isn't the section I think I should post in, but the option wasn't showing up elsewhere. The whole help community design here is obviously another one of those "deflect deflect deflect" until they're too frustrated to jump in our queue and ...

Spotify Premium Gift Card

I purchased a gift card from the Spotify Website at around noon yesterday to be sent the same day but I have yet to recieve the receipt or the card.

Superuser Contribution Can't upgrade to premium (Sloved)

The 7 days trial just expired.During that 7 days , I tried to purchase the promotions with my Visa Card.Even with the paypal nothing seems to be working.I dont have any subscriptions before , except the 7 days trial one.

Invoices with reference number please

I would like to receive proper invoices for bookkeeping, please. How can I make payments without references? That being said, please give me back iDeal so I can make those payments.

iDeal no longer supported, I don't have credit card or Paypal

I have had Spotify Premium for quite a while and made my payments with iDeal each month. I no longer can use that. Spotify tells me to update my payment options and only gives me the choice between credit card and Paypal which I do not have nor want....

I have a problem with payment

Hi guys... My local gsm service gives to me 12 month free premium spotify membership. So i didn't pay any money in this month and use my free premium code and take mesage from spotify. But now i take warning from spotify to my premium membership will...

New payment card

I am trying to add my new visa to payment details .. I have used explorer and Firefox .. still the same issue oops something went wrong I don't want to loose my service

Can't upgrade to premium

I keep getting a message saying I already am subscribed to an offer but I'm on free. It won't let me upgrade

Changing to a student account.

I have a premium account and recently became a student but seem unable to change my account to reflect this change.

Spotify thinks that I am in Sweden but I am not

Hello. I am bit annoyed using Spotify because Spotify thinks that I am in Sweden but I never was there. My country is Lithuania. And I can not change country in my account setting. I am using free version but still I think I should have ability to se...

Premium to family activation

I just cancelled my spotify premium (supposed to expire 1.8.2017) to switch over to family premium today. When is my family plan going to be activated?Fyi, my account still says premium till jan 8. Any possibility to cancel it and just upgrade to fam...