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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287579 Views

529 replies

34 likes

Account
Free
  • 287579 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13630 Views

6 replies

11 likes

Security
  • 13630 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540342 Views

990 replies

114 likes

Account
  • 540342 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129607 Views

74 replies

12 likes

Account
Login
Premium
  • 129607 Views
  • 74 replies
  • 12 likes

Un paso atrás: no poder ver los seguidores

Nada yo page tres meses y me nomas una semana me lo dejaron el prmium quero saber porque y si me lo puedo poner para tras page co gif card

Casual Listener

Nada yo page tres meses y me nomas una semana me lo dejaron el prmium quero saber porque y si me lo puedo poner para tras page co gif card

Garcia4

Casual Listener

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

Purchased Student discount but not working

Hey everyone! I recently purchased the student discount but I am not receiving any of the benefits. I know it said it could take up to 28 days to get validated so does that mean I need to wait that long before I get the benefits of the student discou...

Casual Listener

Hey everyone!   I recently purchased the student discount but I am not receiving any of the benefits. I know it said it could take up to 28 days to get validated so does that mean I need to wa...

Maxim

Spotify Star

231 Views

3 replies

0 likes

  • 231 Views
  • 3 replies
  • 0 likes

Spotify family plan payment difficulties

I have a spotify family account, recently we had to cancel our credit cards becuase of fraud, i would like to know if there is anyway to reactivate my plan without having to redo everything, just to switch payment methods simply and easily

Newbie

I have a spotify family account, recently we had to cancel our credit cards becuase of fraud, i would like to know if there is anyway to reactivate my plan without having to redo everything, just to ...

Maxim

Spotify Star

188 Views

1 replies

0 likes

  • 188 Views
  • 1 replies
  • 0 likes

Changing currency

Hello,After trying the 7 day trial I am considering upgrading to premium but when checking the prices it ays them in Argentine Pesos. I moves from the US to Argentina and would like to see it in Dollars. I try to change the country and see it can onl...

Newbie

Hello, After trying the 7 day trial I am considering upgrading to premium but when checking the prices it ays them in Argentine Pesos. I moves from the US to Argentina and would like to see it in Do...

Maxim

Spotify Star

231 Views

1 replies

0 likes

Other
Premium
Subscription
  • 231 Views
  • 1 replies
  • 0 likes

[German/Deutsch] Support antwortet nicht mehr...

Hallo liebe Community,Ich habe meine Email wieder freigeben lassen um einen neuen Account zu erstellen.. dummerweise habe ich mich in meinem Namen komplett verschrieben und habe den Support gefragt ob er mein Benutzernamen ändern könnte oder mein Acc...

Visitor

Hallo liebe Community, Ich habe meine Email wieder freigeben lassen um einen neuen Account zu erstellen.. dummerweise habe ich mich in meinem Namen komplett verschrieben und habe den Support gefragt...

Shabbageha

Newbie

998 Views

2 replies

0 likes

Account
  • 998 Views
  • 2 replies
  • 0 likes

You know what would be really cool with Premium..

To add a 'dislike' option to a song or artist. I often like to browse and just let spotify do it's thing to pick music for me...but all of a sudden it plays something i HATE. Something i never want to hear again, but i can't do anything about it. Ano...

Casual Listener

To add a 'dislike' option to a song or artist. I often like to browse and just let spotify do it's thing to pick music for me...but all of a sudden it plays something i HATE. Something i never want t...

mapuya19

Community Legend

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Solved!! My spotify account is hacked

Please someone help me...My account got hackedHere the proof....Please spotify emplooyee to retreve my Premium account T_TNB : Now my account has been recover, Big thanks to Spotify support

Casual Listener

Please someone help me... My account got hacked Here the proof.... Please spotify emplooyee to retreve my Premium account T_T NB : Now my account has been recover, Big thanks to Spotify s...

pangeranpas1

Casual Listener

426 Views

2 replies

0 likes

Account
Login
Premium
  • 426 Views
  • 2 replies
  • 0 likes

Solved!! I moved to USA

Hey community, I moved on USA from Turkey 1 month ago, I set my computer I'm at US and spotify said your country settings are different than now your exist location. I setted on my spotify too. So, still I can't logging to my account on my iPhone and...

Newbie

Hey community, I moved on USA from Turkey 1 month ago, I set my computer I'm at US and spotify said your country settings are different than now your exist location. I setted on my spotify too. So, s...

laleli

Roadie

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Conned into the 3-month @ 99c per month

Hi, I signed up for 3 months @ 99c per month and today (January 16th) Spotify says that my payment information was erroneous and that my account was suspended... I re-entered my payment info then got billed 9.99$... That is NOT right.

Casual Listener

Hi,   I signed up for 3 months @ 99c per month and today (January 16th) Spotify says that my payment information was erroneous and that my account was suspended... I re-entered my payment info...

Catee

Community Legend

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost all my songs and playlists!

Hi, I tried yesterday to disconnect Spotify from my Facebook account. Changed passwords for both account, logged in again, went through a million pages and downloads and when I was finally able to log into Spotify again, I couldn't find any of my son...

Newbie

Hi,    I tried yesterday to disconnect Spotify from my Facebook account. Changed passwords for both account, logged in again, went through a million pages and downloads and when I was fin...

MonicaM_Bogota

Roadie

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for family premium but account is still free?

Hoping people can help out with this. I am part of a group that paid for Spotify Premium Family, but out of all the people in the account, mine suddenly switched right back to being free. I received an email to verify my address and put in the same p...

Newbie

Hoping people can help out with this. I am part of a group that paid for Spotify Premium Family, but out of all the people in the account, mine suddenly switched right back to being free.   I ...

MonicaM_Bogota

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked, Hacker still logged in

My account was hacked, and I have already changed the password, but the user is still logged in. How do i disconnect him from my session?

Casual Listener

My account was hacked, and I have already changed the password, but the user is still logged in. How do i disconnect him from my session?

nicolaschedemra

Casual Listener

404 Views

5 replies

0 likes

Account
Login
Security
  • 404 Views
  • 5 replies
  • 0 likes

Spotify Premium desktop - songs are unavailable

Hy there, At the end of December I changed my account to Premium. Since then many songs are not available for me - but only on the Desktop version (Windows10), when I use my account on my phone (I also have a few of them offline now) or from a web br...

Newbie

Hy there,   At the end of December I changed my account to Premium. Since then many songs are not available for me - but only on the Desktop version (Windows10), when I use my account on my ph...

malak_eyes

Newbie

322 Views

1 replies

1 likes

  • 322 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cuenta Faniliar

Anteriorimente teniamos una cuenta premium que usabamos toda la familia.Mi marido contrato el plan familiar y cuando yo ingreso a mi cuenta que forma parte delPlan familiar , no veo todas las canciones que teniamos antes en el plan premium. Solo el a...

Casual Listener

Anteriorimente teniamos una cuenta premium que usabamos toda la familia. Mi marido contrato el plan familiar y cuando yo ingreso a mi cuenta que forma parte del Plan familiar , no veo todas las can...

agusmarot75

Casual Listener

320 Views

2 replies

0 likes

  • 320 Views
  • 2 replies
  • 0 likes

Solved!! I didn't want a whole years subscription!

My names sophie, I've previously had Spotify premium on my iPad but cancelled last year as I was trying to save money. This year I'm in a better financial place and thought I'd start it up again. I opted to just subscribe again to monthly payments bu...

Newbie

My names sophie, I've previously had Spotify premium on my iPad but cancelled last year as I was trying to save money. This year I'm in a better financial place and thought I'd start it up again. I o...

ErikG

Roadie

283 Views

1 replies

0 likes

Other
Premium
Subscription
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant join my friends family, even though we live in the same house?

I recently moved together with a friend, and he has set up a spotify family account, that i cant join even though he have sent an invite. But when i write my information, with my new adress, it says this: "You can't join this Premium for Family accou...

Newbie

I recently moved together with a friend, and he has set up a spotify family account, that i cant join even though he have sent an invite. But when i write my information, with my new adress, it says ...

MonicaM_Bogota

Roadie

315 Views

1 replies

0 likes

Subscription
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in with facebook on spotify saying it's a unvalid username/password

Hello,Since last monday I have trouble logging into spotify with facebook, it says that I use a unvalid username/password, but my account was created with FaceBook.So I can't log into my account anymore.

Visitor

Hello, Since last monday I have trouble logging into spotify with facebook, it says that I use a unvalid username/password, but my account was created with FaceBook. So I can't log into my account ...

MonicaM_Bogota

Roadie

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution urgent - family premium account

Hey there I have a family premium account and have invited 3 family members who are all experiencing the same problem. I received an email last week asking me to authorize their email addresses within 7 days, I did not reply in time. I have invited t...

Newbie

Hey there     I have a family premium account and have invited 3 family members who are all experiencing the same problem. I received an email last week asking me to authorize their emai...

MonicaM_Bogota

Roadie

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta familiar

No Pude Realizar El Pago De Una Cuenta familiar, y Ahora ¿como vuelvo a Tener La Misma Cuenta premium con los Dispositivos Que Ya tenía

Newbie

No Pude Realizar El Pago De Una Cuenta familiar, y Ahora ¿como vuelvo a Tener La Misma Cuenta premium con los Dispositivos Que Ya tenía 

MonicaM_Bogota

Roadie

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes