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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4562 Views
  • 1 replies
  • 9 likes
  • Security
  • 4562 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464692 Views
  • 976 replies
  • 111 likes
  • Account
  • 464692 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205453 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205453 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113150 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113150 Views
  • 72 replies
  • 12 likes

Fiz o pagamento mas não ativaram minha conta premium.

Ontem dia 27/07, paguei atraves do cartão de credito o up grade para a conta premium, até agora continuo free, ja desinstalei e reinstalei o aplicativo, ja entrei no Android através do computador para verificar se havia mais de uma conta ativa, e nad...

  • Newbie
  • Ontem dia 27/07, paguei atraves do cartão de credito o up grade para a conta premium, até agora continuo free, ja desinstalei e reinstalei o aplicativo, ja entrei no Android através do computador par...
  • Joao17
  • Newbie
  • 461 Views
  • 4 replies
  • 0 likes
  • 461 Views
  • 4 replies
  • 0 likes

Get 3 months of Premium for RM2.00

This is the offer for Spotify user in Malaysia. My trial version for 30 days had ended. I didn't subscribe to the Premium version. When I saw the offer at the website, I tried to subscribe to this premium account but I can't subscribe. Can anyone hel...

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  • Regular
  • This is the offer for Spotify user in Malaysia. My trial version for 30 days had ended. I didn't subscribe to the Premium version. When I saw the offer at the website, I tried to subscribe to this pr...
  • user-removed
  • Not applicable
  • 11730 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 11730 Views
  • 6 replies
  • 0 likes

Solved!! Is there a way to combine profiles?

I recently discovered an old spotify account I had a few years back with lots of good music. Is there any way to combine to the profiles or transfer the music to my current list?

  • Casual Listener
  • I recently discovered an old spotify account I had a few years back with lots of good music. Is there any way to combine to the profiles or transfer the music to my current list?
  • gg81301
  • Casual Listener
  • 430 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 430 Views
  • 3 replies
  • 0 likes

Upgrade Premium Edition

My account has been upgraded to a paid upgrade, but my account shows the free trial version order number is 431061417906071

  • Casual Listener
  • My account has been upgraded to a paid upgrade, but my account shows the free trial version order number is 431061417906071
  • ErikG
  • Roadie
  • 422 Views
  • 5 replies
  • 0 likes
  • Account
  • 422 Views
  • 5 replies
  • 0 likes

Solved!! Playstation Problems

So i made a account on playstation on spotify got the free month trial premium then made a playlist but i wanna play the songs on my phone but whenever i try to sign in on my phone it says the email has already made an email account (login failed) Pl...

  • Regular
  • So i made a account on playstation on spotify got the free month trial premium then made a playlist but i wanna play the songs on my phone but whenever i try to sign in on my phone it says the email ...
  • KatesHere
  • Community Legend
  • 641 Views
  • 8 replies
  • 0 likes
  • 641 Views
  • 8 replies
  • 0 likes

Accident upgrade to family

I planned to join a family plan from my premium subsription but it accentally started a new family plan. How do I correct this?

  • Newbie
  • I planned to join a family plan from my premium subsription but it accentally started a new family plan. How do I correct this?
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Premium offer doesn't work

Almost about a month ago, I have bought spotify Premium for three months, for which I only had to pay for one month. It was an offer. Unfortunately, I only received one month Premium, which is almost over. I have written a message three weeks ago but...

  • Casual Listener
  • Almost about a month ago, I have bought spotify Premium for three months, for which I only had to pay for one month. It was an offer. Unfortunately, I only received one month Premium, which is almost...
  • Maxim
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Account Subscription Failed?

I payed for my Spotify premium account, I go on my Spotify app, and a notification pops and tells me "Veryfying receipt failed", I was confused because I payed 12.99$ for the subscription, and it ends Feb12, so the subscription didn't expire, I was t...

  • Casual Listener
  • I payed for my Spotify premium account, I go on my Spotify app, and a notification pops and tells me "Veryfying receipt failed", I was confused because I payed 12.99$ for the subscription, and it end...
  • ErikG
  • Roadie
  • 404 Views
  • 3 replies
  • 0 likes
  • Account
  • 404 Views
  • 3 replies
  • 0 likes

Whoops sorry couldn't find that

When I try to link my EP, the link doesn't work, but it is on Spotify, the link only works on smartphones when you open it with spotify but not from any browser Kunskap Visdom Förståelse

  • Regular
  • When I try to link my EP, the link doesn't work, but it is on Spotify, the link only works on smartphones when you open it with spotify but not from any browser   Kunskap Visdom Förståelse
  • deathbyplatypi
  • Newbie
  • 4450 Views
  • 10 replies
  • 0 likes
  • 4450 Views
  • 10 replies
  • 0 likes

Account had been compromised

Hi, I've had my account compromised since yesterday, from what I can tell the password has been changed along with the address details and the email the account was registered with. The username remains the same however (vanitymanity) I can still log...

  • Casual Listener
  • Hi,   I've had my account compromised since yesterday, from what I can tell the password has been changed along with the address details and the email the account was registered with. The user...
  • vanitymanity
  • Casual Listener
  • 332 Views
  • 4 replies
  • 0 likes
  • 332 Views
  • 4 replies
  • 0 likes

Forgot details

I recently set up a Spotify with my mobile number I can't remember my username and therefore haven't been using it but it has been charging my bill, anyone know how I can find out my username?

  • Casual Listener
  • I recently set up a Spotify with my mobile number I can't remember my username and therefore haven't been using it but it has been charging my bill, anyone know how I can find out my username?
  • ErikG
  • Roadie
  • 302 Views
  • 2 replies
  • 0 likes
  • Account
  • 302 Views
  • 2 replies
  • 0 likes

Solved!! Can't upgrade to Spotify Family, upgrade button now gone from spotify.com/family

So just renewed subscription due to bank card being reissued and forgetting to make the change here. Great timing as Family is now available, except I see no option to invite/add anyone/adjust subscription. About 20 minutes ago there was a button to ...

  • Regular
  • So just renewed subscription due to bank card being reissued and forgetting to make the change here. Great timing as Family is now available, except I see no option to invite/add anyone/adjust subscr...
  • vidster
  • Newbie
  • 3557 Views
  • 21 replies
  • 1 likes
  • Premium
  • 3557 Views
  • 21 replies
  • 1 likes

Premium was paused. I paid for Premium 2 weeks ago

I paid Spotify Premium on January 4 and suddenly it was paused today. Can someone please help?

  • Newbie
  • I paid Spotify Premium on January 4 and suddenly it was paused today. Can someone please help?
  • KatesHere
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Subscribing via smart biling communitcations

I have been subscribed on spotify for a few months now and my monthly payment is due every 27th of the month via Smart (one of the biggest telecom in Philippines). On Dec, Smart is not reminding me of any payments regarding spotify premium which is o...

  • Casual Listener
  • I have been subscribed on spotify for a few months now and my monthly payment is due every 27th of the month via Smart (one of the biggest telecom in Philippines). On Dec, Smart is not reminding me o...
  • Maxim
  • Spotify Star
  • 344 Views
  • 5 replies
  • 0 likes
  • 344 Views
  • 5 replies
  • 0 likes

Solved!! Family subscription year discount

We are considering moving to a Family Premium membership. I'm curious, is there a discound available if we purchase a year right away rather than going on a month-by-month basis. I saw another streaming service that does family members offer the mont...

  • Newbie
  • We are considering moving to a Family Premium membership.  I'm curious, is there a discound available if we purchase a year right away rather than going on a month-by-month basis.  I saw an...
  • Maxim
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Premium
  • 342 Views
  • 1 replies
  • 0 likes

Help

Earlier today (1/12/17) I attempted to purchase Spotify premium for a year but I didn't recive the membership however I had the money removed from my account

  • Newbie
  • Earlier today (1/12/17) I attempted to purchase Spotify premium for a year but I didn't recive the membership however I had the money removed from my account
  • Maxim
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Account verification

I can't verify my account

  • Newbie
  • I can't verify my account
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Solved!! When Will Subscription End?

Hi,I cancelled my subscription today and received and email stating:"You've cancelled your Spotify Premium subscription which will end on 2017-03-10"Am I right reading this as October 3rd 2017 rather than March 3rd 2017? If yes, why is the end date s...

  • Casual Listener
  • Hi, I cancelled my subscription today and received and email stating: "You've cancelled your Spotify Premium subscription which will end on 2017-03-10" Am I right reading this as October 3rd...
  • stephenmarron
  • Casual Listener
  • 389 Views
  • 4 replies
  • 0 likes
  • 389 Views
  • 4 replies
  • 0 likes

Issue to change country

Hi,I am currently travelling in different country so i am changing of country in my profil setting when i can but today i can't change of country i can't choose, it is blocked on my previous country ... so now i can't login ..do you have any idea abo...

  • Casual Listener
  • Hi, I am currently travelling in different country so i am changing of country in my profil setting when i can but today i can't change of country i can't choose, it is blocked on my previous countr...
  • Maxim
  • Spotify Star
  • 308 Views
  • 3 replies
  • 0 likes
  • Login
  • 308 Views
  • 3 replies
  • 0 likes

Spotify for Family

Already an existing premium member as are my childrenTrying to set up a famuly account however receive the following message "Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer serv...

  • Newbie
  • Already an existing premium member as are my children Trying to set up a famuly account however receive the following message "Unfortunately, there is no support at the moment to make this type of c...
  • KatesHere
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes