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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75913 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93301 Views
9 replies
2 likes
My old Facebook account was deactivated by facebook not me, i was a premium member through this account how can i switch the old premium membership to my new account?
My old Facebook account was deactivated by facebook not me, i was a premium member through this account how can i switch the old premium membership to my new account?
Community Legend
412 Views
5 replies
0 likes
The botton in the mail my daughter gets when I invite her to join Spotify familiy sents her to the regular login page, where there is no option to use the invitation code.
The botton in the mail my daughter gets when I invite her to join Spotify familiy sents her to the regular login page, where there is no option to use the invitation code.
Spotify Star
631 Views
6 replies
0 likes
I paid on iTunes for one month of family Premium. I have yet to have it activated after several trips through "help" flow and a bunch of useless emails. It usually activates instantly and automatically.
I paid on iTunes for one month of family Premium. I have yet to have it activated after several trips through "help" flow and a bunch of useless emails. It usually activates instantly and automatical...
Community Legend
250 Views
1 replies
0 likes
Help, I've been trying to update my spotify payment thru mobile phone number account (Phil), it says it has texted me the pin number needed for update unfortunately i haven't received any yet.
Help, I've been trying to update my spotify payment thru mobile phone number account (Phil), it says it has texted me the pin number needed for update unfortunately i haven't received any yet.
Roadie
313 Views
1 replies
0 likes
Sporify premium isn't working even though I've set it up through my spark account. Anyone know how to fix this?
Sporify premium isn't working even though I've set it up through my spark account. Anyone know how to fix this?
Spotify Star
4722 Views
8 replies
0 likes
Hi, I've been trying to remove a member from spotify family however it is not letting me. Every time I click on the profile it says the page is sleeping? However I can click on the other profiles with no issues? How can I remove this member from the ...
Hi, I've been trying to remove a member from spotify family however it is not letting me. Every time I click on the profile it says the page is sleeping? However I can click on the oth...
Roadie
236 Views
1 replies
0 likes
I’m confronting a situation that I’m charged 149$ NTD per month, but I’m still not a premium user (a free edition user). It means that I didn’t get full service on Spotify so far. There's a note on spotify keeps reminding me of "being premium member'...
I’m confronting a situation that I’m charged 149$ NTD per month, but I’m still not a premium user (a free edition user). It means that I didn’t get full service on Spotify so far. There's a not...
Roadie
232 Views
1 replies
0 likes
Hello. I tried to install the premium Spotify but it didn't accept any of my cards for payment (both of them have enough money). What shall I do?
Hello. I tried to install the premium Spotify but it didn't accept any of my cards for payment (both of them have enough money). What shall I do?
Spotify Star
231 Views
1 replies
0 likes
Roadie
273 Views
1 replies
0 likes
Hi, I just received an email receipt thanking me for signing up with a premium subscription but I never upgraded. The email even includes partial credit card information. I haven't used my free account in months. Someone has upgraded using my email I...
Hi, I just received an email receipt thanking me for signing up with a premium subscription but I never upgraded. The email even includes partial credit card information. I haven't used my free accou...
Roadie
261 Views
1 replies
0 likes
Hello, I'm getting charged for a monthly Premium account which when logging into Spotify doesn't seem to be the account (as the one I have is free). So.... I've tried EVERY email, username, facebook, spell, wish and happy thought I can muster to try ...
Hello, I'm getting charged for a monthly Premium account which when logging into Spotify doesn't seem to be the account (as the one I have is free). So.... I've tried EVERY email, u...
Newbie
331 Views
2 replies
0 likes
Account was created, and my sister was connected to my account to her facebook. I can't exit from her facebook, and enter to my. Everytime when I disconnect from facebook and connecting, connected to her facebook. Account was created without facebook...
Account was created, and my sister was connected to my account to her facebook. I can't exit from her facebook, and enter to my. Everytime when I disconnect from facebook and connecting, connect...
Roadie
748 Views
1 replies
0 likes
Hi everybody: I need to know if my premium account let me get other independent account for other person. I mean, not to add one other device with my account but to create and use other new account with other device, or that service it´s only for pre...
Hi everybody: I need to know if my premium account let me get other independent account for other person. I mean, not to add one other device with my account but to create and use ...
Casual Listener
424 Views
4 replies
0 likes
Spotify has been charging me for premium the last couple months. However, I haven't had premium on my account ever. I tried to get it once, but spotify never granted it to me. Why is spotify robbing me of my money?
Spotify has been charging me for premium the last couple months. However, I haven't had premium on my account ever. I tried to get it once, but spotify never granted it to me. Why is spotify robbing ...
Roadie
335 Views
1 replies
0 likes
I have been a Spotify member for many years with no issues what so ever. This month I got an email saying there was an issue with my payment. I have gone online to check my account and it shows I owe a payment for a Family Premium Subscription, but I...
I have been a Spotify member for many years with no issues what so ever. This month I got an email saying there was an issue with my payment. I have gone online to check my account and it shows I owe...
Roadie
270 Views
1 replies
0 likes
Hey, I used my Facebook account in the past for connecting to my Spotify account. After I deleted my Facebook I opened a new account with my university email address to log in. This email does not exist anymore. I am also not able to read emails in t...
Hey, I used my Facebook account in the past for connecting to my Spotify account. After I deleted my Facebook I opened a new account with my university email address to log in. This email does not ex...
Casual Listener
3955 Views
2 replies
0 likes
Roadie
253 Views
1 replies
0 likes
I received a email saying that my adress couldn't be checked so I couldn't be at my family group, but a really live with my brother whose is the main account administrator of de family.
I received a email saying that my adress couldn't be checked so I couldn't be at my family group, but a really live with my brother whose is the main account administrator of de family.
Roadie
289 Views
1 replies
0 likes
I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried switching off my iPhone. I don't understand why I c...
I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried ...
Roadie
238 Views
1 replies
0 likes
Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative. Frustrated and disappointed customer
Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative. Frus...
Roadie
275 Views
1 replies
0 likes
